St. Bernard Parish Jail Remote Inmate Video Visits

St. Bernard Parish Jail

Address:
1900 Paris Road
Chalmette, LA 70043

Phone:

504-278-7645

St. Bernard Parish Jail Remote Video Visitation

St. Bernard Parish Jail Inmate Visitation

IMPORTANT - All remote visitation at the St. Bernard Parish Jail is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The St. Bernard Parish Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.



All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select St. Bernard Parish Jail to set up a remote account for the inmate.

 

City Telecoin Remote Video Visits

REMOTE INMATE VIDEO CALLS

DAY TIMES
SUNDAY 8:00AM - 9:00PM
MONDAY 8:00AM - 9:00PM
TUESDAY 8:00AM - 9:00PM
WEDNESDAY 8:00AM - 9:00PM
THURSDAY 8:00AM - 9:00PM
FRIDAY 8:00AM - 9:00PM
SATURDAY 8:00AM - 9:00PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the St. Bernard Parish Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

St. Bernard Parish Bail Bond Information

Because St. Bernard Parish and Louisiana can change their bail bond procedures, it is always best to call either the St. Bernard Parish Jail at 504-278-7645, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the St. Bernard Parish Jail or the St. Bernard Parish Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

St. Bernard Parish Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the St. Bernard Parish Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the St. Bernard Parish Jail:
Inmate's Full Name
St. Bernard Parish Prison
1900 Paris Road
Chalmette, Louisiana 70043


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

St. Bernard Parish Jail Allows your Inmate to Receive and Send Text and Email Messages

The St. Bernard Parish Jail contracts with City Tele Coin, the same company that offers Phone and Video Calling, to allow inmates to send and receive digital text messages from friends and loved ones.

You may have to provide them the funds to rent a tablet for a small monthly fee to do this, and of course there is a fee to send and receive messages.

To register for text and email digital message with your inmate go to City Tele Coin and sign up.

Customer Service Contact information:
[email protected]
318-746-1114


 

How to Have Remote Video Visits and Email Communication with an Inmate in St. Bernard Parish

To register and sign up for a remote visitation account with City Tele Coin to communicate with your St. Bernard Parish Jail inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
  • You can also send and receive secure messages and use them to make and receive phone calls with your St. Bernard Parish inmate.
  • This is a fee based service.
  • For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: [email protected].
  • Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in St. Bernard Parish, visit our full page guide

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Make and Receive Phone Calls from an Inmate in St. Bernard Parish

To register and sign up for a phone account with City Tele Coin to communicate with your St. Bernard Parish Jail inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin Phone Services include Prepaid Accounts and Calling Cards for your inmate in St. Bernard Parish Jail to call you and others.
  • You can also send and receive secure messages with your inmate.
  • This is a fee based service, but regular calls are capped at $0.21 per minute and collect calls capped at $0.25 per minute.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in St. Bernard Parish, visit our full page guide

NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Deposit Money Online for an Inmate in St. Bernard Parish

To deposit money online for an inmate in St. Bernard Parish Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in St. Bernard Parish.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Louisiana, then choose St. Bernard Parish Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in St. Bernard Parish Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in St. Bernard Parish at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in St. Bernard Parish Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for St. Bernard Parish.


 

Photos of this facility
1 / 4
2 / 4
3 / 4
4 / 4