St. Charles Parish Correctional Center
St. Charles Parish Correctional Center
Physical Address
5061 LA Highway 3127Killona, LA 70057
Jail Phone Number
985-783-1164St. Charles Parish Inmate Search and Mugshots, Killona
Use the sheriff's St. Charles inmate portal to search for anyone held at the Nelson Coleman Correctional Center, 5061 LA Highway 3127, Killona, LA 70057; every entry we checked had a mugshot.
Call the jail at 985-783-1164 to confirm.
This guide walks through the portal filters, booking photo copies, mail and visits, bond in Hahnville, the 29th Judicial District, federal and immigration detainers, and why the sheriff answers for every community on both banks.
Read inmate search answers
Read inmate search answers1. Where is Nelson Coleman, and what are the phones?
- Nelson Coleman Correctional Center: 5061 LA Highway 3127, Killona, LA 70057, 985-783-1164.
- Sheriff's office: 985-783-6237.
When Nelson Coleman's line is busy, the sheriff's office can transfer you or take a message for corrections.
↑ Back to the question list2. How big is the Nelson Coleman Correctional Center?
The sheriff's corrections page says the center opened June 15, 2001, has room for 600 people and averages about 550. About 150 deputies, clerical and medical employees work Killona's shifts, and 985-783-1164 is answered 24 hours a day. Video arraignment links the jail to the courthouse, so many first appearances happen on screen without a trip to Hahnville.
↑ Back to the question list3. How does the St. Charles inmate portal work?
Start at the sheriff's inmate portal. You can type a name or narrow the list by custody status or arresting agency. On October 27, 2026 it showed 171 people. Click a name to see when the person came in, the offenses listed, and any bond amount. A person who just arrived may not show for a few hours, and a released person drops off, so phone the jail if the result surprises you.
↑ Back to the question list4. Does the St. Charles portal show mugshots?
Yes. Every one of the 171 people listed in October 2026 had a photo. Reporters and members of the public who want a copy can contact the sheriff at 985-783-6237. Louisiana's Act 281 of 2024, effective August 1, 2024, lets agencies release booking photos before a conviction, but a website that charges people to remove them has to delete a St. Charles mugshot free within 7 days once the person shows the case was dismissed or ended in an acquittal, a pardon or an expungement. Photos taken by ICE are requested on ICE's FOIA page. Federal arrest photos remain with the U.S. Marshals.
↑ Back to the question list5. Where else might a St. Charles arrestee be booked?
Arrests across the parish line are booked elsewhere. Try Jefferson Parish for Kenner or Metairie arrests, or the St. John the Baptist Parish jail in LaPlace at 985-359-8622. Louisiana VINE, below, searches every parish at once.
↑ Back to the question list6. How do visits at Nelson Coleman work?
The jail uses video visitation, which the sheriff says cuts transport and keeps contraband out. Call 985-783-1164 for current hours, how to register, and the ID you will need before you drive to Killona. Phones and other banned items stay out of the visiting area. For the basics, read our visiting guide.
↑ Back to the question list7. How do I send mail to Nelson Coleman?
Ask the jail at 985-783-1164 for the current mailing rules before sending anything, and write the person's full name and any booking number on every envelope. See our mail guide, plus our messaging guide.
↑ Back to the question list8. How do families fund a Killona account?
The jail line 985-783-1164 can tell you which online, kiosk or mail deposit options are currently accepted. Account money covers store orders and calling time. Our commissary guide, deposit guide and phone guide cover the general steps.
↑ Back to the question list9. What programs and religious services are offered?
The sheriff describes counseling, work experience and life-skills training to prepare people for release, with regular classes such as Alcoholics Anonymous, plus outreach, work and work-release programs. More than 80 volunteers lead religious services ranging from Catholic and Baptist worship to Muslim and Buddhist teaching.
↑ Back to the question list10. Was the person cited instead of booked?
For some minor offenses deputies may issue a summons with a court date rather than book the person into Killona. The paperwork names the court and date.
↑ Back to the question list11. When is the first court appearance?
Louisiana's Article 230.1 gives 72 hours from arrest, leaving out weekends and holidays. At that appearance a 29th district judge reviews bail and asks about counsel. If the deadline passes without the hearing, the person must be freed on recognizance.
↑ Back to the question list12. How do I post bail?
Judges of the 29th Judicial District set the amount. You can pay cash, pledge real estate, ask for release on a signature bond, or use a licensed bondsman; the state limits a bondsman's fee to 12 percent. The Clerk of Court is at 15045 River Road, Hahnville (mail: P.O. Box 424, Hahnville, LA 70057), 985-783-6632. See our St. Charles bail guide for each step.
↑ Back to the question list13. Where is court and who helps with a lawyer?
State criminal cases are heard at the Hahnville courthouse on River Road. The district attorney's mail goes to P.O. Box 680, Hahnville, LA 70057-0680, phone 985-783-6263. The public defender works from 13309 River Road, Luling, LA 70070, at 985-331-5170, open Monday to Thursday 8:30 to 4 and Friday until 1. St. Charles defendants who cannot pay a lawyer can say so when a judge first sees them. Our court guide adds dockets and records.
↑ Back to the question list14. What medical care does Nelson Coleman provide?
The jail runs its own clinic, staffed by five doctors, a dentist and dental assistant, pharmacists, a registered nurse, five LPNs, an X-ray technician and seven medical assistants. Care the clinic cannot handle is sent to a state-run hospital. Tell booking about every prescription and health problem, and call 985-783-1164 to ask how to send a doctor's note or medical records.
↑ Back to the question list15. How long does release from Killona take?
Expect a few hours once bond is accepted. Holds from another parish, probation or a federal agency can add time.
↑ Back to the question list16. What if the person is moved to a state prison?
After a DOC sentence, transfer may take weeks. Call the DOC at 225-383-4580 or see our Louisiana state prisons page.
↑ Back to the question list17. How do I check for a St. Charles warrant?
Ask the sheriff at 985-783-6237 whether there is a St. Charles warrant. The clerk at 985-783-6632, on River Road in Hahnville, knows which court issued it and whether a bond is already set, and can explain how to get a new date if it's over a missed hearing. The sheriff keeps wanted names in-house, and no Louisiana tool covers all parishes. With an attorney, the surrender at St. Charles Parish Correctional Center can be calm and planned.
↑ Back to the question list18. How are teenagers charged in St. Charles?
Children under 17 go to juvenile court. For offenses on or after April 19, 2024, 17-year-olds are charged as adults.
↑ Back to the question list19. What if the St. Charles charges are federal?
St. Charles is in the Eastern District of Louisiana. Its U.S. District Court clerk is at 500 Poydras Street, Room C151, New Orleans, LA 70130, 504-589-7600. A pretrial officer interviews the defendant, and a magistrate then rules on custody under 18 U.S.C. 3142. Contact the U.S. Marshals at 500 Poydras Street, Suite 724, 504-589-6079. Once sentenced, people appear on the BOP inmate locator.
↑ Back to the question list20. How do immigration holds work at Nelson Coleman?
- Booking fingerprints from Killona go to federal databases, and a St. Charles ICE detainer may follow.
- Paying the Hahnville bond leaves the ICE request in place.
- Louisiana law caps the added stay at 48 hours.
- When ICE does not arrive in that window, the request lapses.
- Act 314 of 2024 tells local agencies to cooperate with ICE.
Use the ICE detainee locator to find someone already in ICE custody. Field office: 181 James Drive W, St. Rose, LA 70087, inside St. Charles Parish. Families in Killona can call ICE's detention line at 888-351-4024.
↑ Back to the question list21. Can I get release alerts for Nelson Coleman?
Yes. Louisiana's free VINE service calls, texts or emails you when custody status changes. Register with the person's name to hear when they leave Nelson Coleman or move.
↑ Back to the question list22. What if someone calls asking for bond money?
Hang up and call the jail at 985-783-1164 yourself. Nelson Coleman bond goes to the jail, the Hahnville clerk or a bondsman you hired. Gift cards and payment apps are a sign of fraud.
↑ Back to the question list23. Who polices St. Charles Parish?
- St. Charles Parish Sheriff's Office: headquarters in Luling, 985-783-6237.
- Louisiana State Police Troop B: 2101 I-10 Service Road, Kenner, 504-471-2775, for I-310 and I-10 arrests.
St. Charles Parish has no incorporated cities, towns or villages, so it has no municipal police department. Deputies patrol Luling, Destrehan, Hahnville, Boutte, Norco, Killona and every other community. In an emergency, dial 911.
↑ Back to the question listSt. Charles Parish Bail and Bond, Killona and Hahnville
Getting released on bail in Killona. The sheriff runs the Nelson Coleman Correctional Center at 5061 LA Highway 3127, Killona, LA 70057.
Call the jail at 985-783-1164 or the sheriff's office at 985-783-6237.
St. Charles Parish spans both banks of the Mississippi upriver from New Orleans, with Hahnville as its seat and Luling, Destrehan, Norco and Boutte among its towns.
1. Where do I begin after a Killona arrest?
Confirm the booking on our St. Charles inmate search, which links to the sheriff's portal. Then call the Killona jail at 985-783-1164 for the bond and any holds.
↑ Back to the question list2. When will bail be set?
Under Article 230.1, a jailed person sees a judge within 72 hours, with weekends and holidays left out. Counsel is assigned there if the person has none.
↑ Back to the question list3. What types of bail exist in Louisiana?
Article 321 lets a judge choose a bondsman's surety, a family property pledge, a signer without property, the defendant's own promise, or cash. Unsecured release is off limits for violent crimes.
↑ Back to the question list4. How may a cash bond be paid?
You can pay with currency, a money order, a certified or cashier's check, or U.S. or Louisiana bonds, according to Article 326. Ask the Killona jail which of these it accepts.
↑ Back to the question list5. What will a bondsman charge me?
At most 12 percent of the bail, and never under $120 (R.S. 22:1443). The fee is not returned.
↑ Back to the question list6. Where is the St. Charles clerk?
The Clerk of Court is at 15045 River Road, Hahnville, with mail to P.O. Box 424, Hahnville, LA 70057. You can phone the office at 985-783-6632.
↑ Back to the question list7. Is cash bail ever returned?
After the last ruling, provided the defendant came to court every time. The court may first take costs. For jail account money, see our money guide.
↑ Back to the question list8. What if the defendant fails to show?
A Hahnville judge may send deputies after the person, and the bond can be claimed. Bail company co-signers may have to pay. Article 312 also narrows bail for people who skip court again and again.
↑ Back to the question list9. Will bail clear an immigration detainer?
No, because Act 314 of 2024 has Louisiana agencies cooperate with ICE detainers. If the person is moved, check the ICE locator. Federal charges go to New Orleans.
↑ Back to the question list10. Is a 17-year-old an adult here?
Yes, for acts on or after April 19, 2024. Younger children are handled in juvenile court.
↑ Back to the question listInstructions on How to Post Bond Online in St. Charles Parish
CASH BOND ONLINE provides a secure, 24/7 web portal that allows families to post full cash appearance bonds online using a debit or credit card, avoiding the delay of traveling to a courthouse or jail booking window with large amounts of cash.
Important: Verify Magistration and Bond Eligibility First
Not every facility accepts cash bonds through an online portal around the clock, and court hours vary. Call the booking desk to verify that intake is completed, that the magistrate has officially set the bail amount, and that the person has no additional hold orders before paying. Once an electronic bond is processed, administrative transaction fees cannot be refunded.
Step-by-Step Instructions to Register and Access Service
- Contact the jail booking desk to confirm the defendant is cleared for bond release and obtain the exact dollar amount required.
- Open your web browser and navigate to www.cashbondonline.com.
- Select the participating state, county, or municipality.
- Type in the defendant's full legal name, date of birth, and booking or case number.
- Enter your debit or credit card payment information, review the processing charge, and authorize the transaction.
- Print the electronic confirmation receipt and notify the booking desk with your confirmation number.
What the Inmate Needs to Do
The booking officer receives the electronic payment confirmation, prepares the release paperwork, and has the defendant sign the court appearance bond agreement before initiating their discharge.
Official Provider: CASH BOND ONLINE Official Website
Customer Service Telephone: 1-888-474-0610
Support Hours: 24/7/365
Supported Languages: English and Spanish
Other Services Provided by CASH BOND ONLINE
In addition to CASH BOND ONLINE Bail Services, CASH BOND ONLINE provides several other communication, financial, and visitation services at participating correctional facilities:
- Inmate Trust Money Deposits: Deposit funds into an inmate's personal trust account for canteen and phone usage.
• Learn more on our website: Inmate Trust Money Deposits Guide | • Visit official vendor page: CASH BOND ONLINE Inmate Trust Money Deposits
St. Charles Parish Correctional Center Inmate Visitation
Friends and Family – Official Sheriff pages in Saint Charles Parish do not publish visiting days or clock hours for St. Charles Parish Correctional Center. Remote video visits may be scheduled through CorrectPay (JailFunds) at correctpay.com. Call the correctional center at 985-783-1164 for current visiting hours and confirmation of housing.
CorrectPay Video Visitation provides a secure online platform that enables families and children to conduct face-to-face video visits with incarcerated loved ones from home using an internet-connected smartphone, tablet, or personal computer equipped with a webcam.
Important: Advance Visitor Approval Is Mandatory
Correctional facilities do not allow drop-in or unverified video sessions. Jails require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking a visit, a process that can take 24 to 72 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit www.correctpay.com or launch the CorrectPay mobile app.
- Register your visitor profile and upload a clear photo of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Once approved, choose Schedule Visit, pick your detention facility, and select the inmate.
- Browse the available schedule calendar, choose a 20- or 30-minute time slot, and pay the visitation fee using a credit or debit card.
- Log into the app or website 10 minutes prior to the start time on a device with a working camera, microphone, and stable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or assigned tablet. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules, as sessions are actively monitored and will terminate immediately upon any violation.
Official Provider: CorrectPay Official Website
Customer Service Telephone: 1-855-836-3364
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by CorrectPay (VendEngine)
In addition to Remote Video Visits, CorrectPay provides several other communication, financial, and commissary services at participating correctional facilities:
- Inmate Trust Money Deposits: Send money directly into an inmate's personal trust account for canteen and phone usage.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: CorrectPay Trust Deposits - Commissary Orders & Snack Packs: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: CorrectPay Store Packages - Cash Bail & Bonding Services: Pay bail bonds online 24/7 to secure quick discharge from custody.
• Learn more on our website: Cash Bail & Bonding Guide | • Visit official vendor page: CorrectPay Bail Services - Digital Mail & Email Messaging: Send digital messages and photos directly to their kiosk or tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: CorrectPay Messaging - Inmate Phone Time: Prepay for phone calling credits so your loved one can call your phone directly.
• Learn more on our website: Inmate Phone Time Guide | • Visit official vendor page: CorrectPay Phone Time
St. Charles Parish Criminal Court, Hahnville, Louisiana
St. Charles Parish is the 29th Judicial District, with the courthouse on River Road in Hahnville.
Call the clerk at 985-783-6632.
Use the case number to confirm the next hearing and the courtroom with the clerk named on the court notice.
1. Which offices handle criminal cases?
- Clerk of Court: 15045 River Road, Hahnville (mail: P.O. Box 424, Hahnville, LA 70057), 985-783-6632.
- District attorney: P.O. Box 680, Hahnville, LA 70057-0680, 985-783-6263.
- Public defender: 13309 River Road, Luling, LA 70070, 985-331-5170. Open Monday to Thursday 8:30 to 4 and Friday until 1.
2. How long can Hahnville prosecutors wait to charge?
Yes. Article 701 gives 30 days for a jailed misdemeanor defendant, 60 for a felony and 120 for a charge punishable by life or death. After that, release can be sought.
↑ Back to the question list3. Can I have a lawyer appointed?
If you cannot afford one, ask at your first appearance. The Luling defender office answers at 985-331-5170.
↑ Back to the question list4. How do I look up a case?
The clerk can help at 985-783-6632. See our bail page for bond and our money guide for deposits.
↑ Back to the question list5. What about youth cases in Killona?
Children under 17 go to juvenile court. For acts since April 19, 2024, 17-year-olds face adult court in Hahnville.
↑ Back to the question list6. Which federal court serves St. Charles?
The Eastern District of Louisiana, at 500 Poydras Street, Room C151, New Orleans, LA 70130, clerk 504-589-7600. Search the BOP inmate locator for federal prisoners.
↑ Back to the question list7. Who handles warrants from the Hahnville courthouse?
St. Charles Parish deputies out of Hahnville serve warrants from the 29th Judicial District Court; the sheriff's line is 985-783-6237. Deputies in Hahnville post no names, and families have no Louisiana-wide warrant search. The Clerk of Court, 15045 River Road, Hahnville (985-783-6632), knows which court issued a warrant and whether a bond is set, and helps with rescheduling a skipped hearing. Anything else is typically settled by an attorney-arranged turn-in at St. Charles Parish Correctional Center.
↑ Back to the question list
Tiger Commissary provides specialized food service and commissary solutions for county jails and regional detention centers. The online ordering portal allows friends and family members to purchase pre-approved snack boxes, meat and seafood pouches, hygiene items, writing supplies, and clothing packages delivered directly to an incarcerated loved one.
Important: Package Cutoff Deadlines and Spending Limits Vary
Detention centers do not manage care package distribution under identical rules. While some facilities allow weekly web orders, others limit deliveries to bi-weekly or monthly windows, and spending limits vary from jail to jail. You should verify the facility's active cutoff schedule and order allowances by calling them directly. If an order is submitted after the weekly processing deadline, delivery will be held until the following cycle, leaving your loved one waiting an extra cycle for fresh supplies and personal toiletries.
Step-by-Step Instructions to Place a Tiger Commissary Order
- Obtain the inmate's legal first and last name, date of birth, and assigned facility booking ID number.
- Navigate to orders.tigercommissary.com on your computer or mobile device.
- Select your state and detention center from the facility directory.
- Search for the inmate to unlock the jail's approved product catalog and view active ordering balances.
- Select allowable food packs, snack items, personal hygiene products, and apparel up to the facility's order limit.
- Proceed to checkout, enter your debit or credit card billing information, and submit payment.
- Save your digital receipt and confirmation number for tracking purposes.
What the Inmate Needs to Do
The inmate does not need an internet account to receive care packages. Tiger Correctional Services fulfills the order in tamper-evident security packaging and delivers it directly to the jail commissary department. Facility staff inspect the shipment and deliver the items during regular housing unit distribution, where the inmate signs the delivery roster.
Official Provider: Tiger Commissary Official Website
Customer Service Telephone: 1-877-844-3726
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Tiger Correctional Services
In addition to Package Ordering, Tiger Correctional Services operates electronic trust and banking solutions:
- Web Deposits & Inmate Trust: Send money directly into an inmate's jail trust account for independent canteen purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: Tiger Web Deposits
Buy Commissary for an Inmate in the St. Charles Parish Correctional Center
St. Charles Parish Correctional Center Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
St. Charles Parish Correctional Center allows inmates to purchase commissary. Ask the jail what its commissary sells; snacks and hygiene items are common.
You can buy commissary for an inmate using an online service called Tiger Services.
Call the facility at 985-783-1164 to ask whether there is a limit on how much an inmate can spend on commissary.
Tiger Commissary's site shows whether friends and family can order commissary for an inmate at this jail.
Scroll down for information on the St. Charles Parish Correctional Center's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
Information for this service is currently unavailable.
Nelson Coleman Correctional Center in Killona is the St. Charles Parish jail, run by the sheriff's office since 2001 and holding up to 600 people. Letters and postcards are sent by regular mail to the jail on Highway 3127, where staff open and inspect them for contraband and obscene content. One address covers family mail, legal papers and publications.
Family letters, legal mail and publications:
Nelson Coleman Correctional Center
5061 LA Highway 3127
Killona, LA 70057
- Who it's from: Print your name and mailing address in the upper left of the envelope you send to Nelson Coleman. Mail that arrives in Killona with no return address is likely destroyed.
- Booked name: Address it to the name on the jail roster, plus the housing unit if you know it.
- Reading material: Have the publisher ship any new book, newspaper or magazine straight to Killona, and pick paperbacks, since hardcovers are never allowed.
- Greeting cards: Choose a plain card. Musical or sound cards are kept out.
- Writing: Nelson Coleman staff accept letters in blue or black ink only, with no crayon, marker, colored ink, lipstick or perfume on the page.
- Envelope: Keep it clean. No drawings on it, and nothing like glitter or confetti inside.
- Packages: The only packages Nelson Coleman takes are orders from its commissary vendor.
- Stamps: Not allowed in the mail. Someone with no funds is given two or three a week.
- Off-limits writers: People charged in the same case, prisoners in any jail, and anyone a no-contact order covers are barred from writing.
The sheriff has zero tolerance for mail violations, and breaking the rules can cost the person their mail. To add money, use the sheriff's online payments.
NCIC Inmate Communications provides telecommunications services that allow incarcerated individuals to place outbound voice calls from dayroom telephones to family and friends. Because correctional facilities do not permit incoming phone calls, establishing an NCIC prepaid calling account connects calls directly to your cell phone or landline without being blocked by wireless carriers.
Important: Mobile Phones Automatically Block Inmate Calls
Cellular phone carriers automatically reject standard collect calls originating from jail phone systems. While some residential landlines might permit direct monthly billing, mobile devices and internet-based telephone lines require an active prepaid calling balance, which you can verify by checking with your provider. If you do not register online and fund an NCIC account right away, your loved one will receive an automated disconnect announcement when attempting to call your number.
Step-by-Step Instructions to Register and Fund an Account
- Visit account.ncic.com or call NCIC customer care at 1-800-943-2189.
- Click Create Account and register using the primary 10-digit telephone number where you want to receive calls.
- Select the state and correctional facility where your loved one is currently detained.
- Search for and add the inmate using their full legal name or booking ID number.
- Select your deposit dollar amount and enter your debit or credit card billing details.
- Submit payment and ensure your mobile phone settings allow calls from automated or unfamiliar correctional numbers.
What the Inmate Needs to Do
The inmate dials your 10-digit number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to press a digit to accept the call. All personal telephone conversations are recorded and monitored by facility staff.
Official Provider: NCIC Official Website
Customer Service Telephone: 1-800-943-2189
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by NCIC Inmate Communications
In addition to Prepaid Phone Calling, NCIC provides several other digital communication and visitation services at participating facilities:
- Remote Video Visitation: Schedule and join live face-to-face video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: NCIC Video Visits - Inmate Messaging Services: Send electronic messages and photos directly to an inmate's housing unit terminal.
• Learn more on our website: Inmate Messaging Guide | • Visit official vendor page: NCIC Messaging
CorrectPay Digital Messaging provides an electronic two-way communication service connecting family members and friends with incarcerated individuals via housing-unit kiosks and secure handheld tablets. Messages and approved digital photos arrive within hours instead of waiting days for postal mail delivery.
Important: Electronic Mail Rules and Verification Differ
Inmates cannot receive incoming telephone calls, and physical postal mail regulations vary widely across correctional systems. While some jails continue to accept physical paper letters, many facilities have transitioned to digital-only mail scanning or restrict postal delivery, which you should confirm by checking facility guidelines. If you do not register online and set up message credits immediately, your loved one may face lengthy communication delays while waiting for updates from home.
Step-by-Step Instructions to Register and Send Messages
- Go to www.correctpay.com or open the CorrectPay mobile app on your smartphone.
- Create a user profile with your email address and primary telephone number.
- Select the state and facility where the inmate is currently housed.
- Link the inmate to your profile using their full legal name or facility booking ID.
- Purchase a digital messaging stamp bundle using a debit or credit card.
- Type your message in the composition window and attach approved JPEG photos if allowed by the facility.
- Optionally include a prepaid reply credit so your loved one can respond even if their account has no funds.
- Submit your message to the jail screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by facility mailroom staff. Once approved, the message appears in the inmate's inbox on their housing unit kiosk or assigned tablet. The inmate opens the message, reads your letter, and types an electronic reply using their available credits.
Official Provider: CorrectPay Official Website
Customer Service Telephone: 1-855-836-3364
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by CorrectPay (VendEngine)
In addition to Digital Mail & Messaging, CorrectPay provides several other communication, financial, and visitation services at participating correctional facilities:
- Inmate Trust Money Deposits: Send funds directly to an inmate's personal trust account for canteen and phone usage.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: CorrectPay Trust Deposits - Commissary Orders & Snack Packs: Order pre-approved snack bundles and hygiene products sent directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: CorrectPay Store Packages - Cash Bail & Bonding Services: Pay bail online 24/7 to secure quick discharge from custody.
• Learn more on our website: Cash Bail & Bonding Guide | • Visit official vendor page: CorrectPay Bail Services - Inmate Phone Time: Add calling credits so your loved one can call your telephone directly.
• Learn more on our website: Inmate Phone Time Guide | • Visit official vendor page: CorrectPay Phone Time - Remote Video Visits: Conduct live face-to-face video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CorrectPay Video Visits
Information for this service is currently unavailable.
Nearby counties
- Jail (Main): 985-783-1164
- Criminal Court: 985-783-6632
- District Attorney: 985-783-6263
- Drug Court: 985-783-3216
- Juvenile Court: 985-783-2923
- Juvenile Probation: 985-783-6237
- Public Defender: 985-764-2338
- Sheriff: 985-783-6237
- Supreme Court: 985-783-3216