Jefferson Parish Correctional Center
Jefferson Parish Correctional Center
Physical Address
100 Dolhonde St.Gretna, LA 70053
Jail Phone Number
504-368-5360Jefferson Parish Inmate Search, Gretna
The Jefferson Parish sheriff's free inmate search covers the Jefferson Parish Correctional Center, without mugshots (booking photos come by request), 100 Dolhonde Street, Gretna, LA 70053, a mostly pre-trial jail holding up to 1,200 people; the jail phone is 504-368-5360.
This page explains how to read that search, the Kenner city jail, the four bond types JPSO accepts, video visits at the Marrero center, calls and commissary, the 24th Judicial District courts, Marshals and ICE cases, and the police number for every city on both banks.
Have the person’s legal name and date of birth ready, and ask for a booking number if you need to call again.
Read inmate search answers
Read inmate search answers1. Where is JPCC, and what numbers reach it?
- Jefferson Parish Correctional Center (JPCC): 100 Dolhonde Street, Gretna, LA 70053, 504-368-5360.
- JPCC office line: 504-736-6840, weekdays 8:30 a.m. to 4:30 p.m., closed holidays, with fax at 504-374-7769.
- Sheriff's headquarters: 1233 Westbank Expressway, Harvey, LA 70058, 504-363-5500, administration weekdays 8 a.m. to 4 p.m.
- Kenner City Jail: 500 Veterans Boulevard, Kenner, 504-712-2227.
The parish government owns the Gretna building, and the sheriff runs it.
↑ Back to the question list2. How do I use the JPSO inmate search?
- Open the JPSO inmate search.
- Fill in a last name; narrow with race, sex, arrest date or birth date when many people share it.
- Open the entry to see each charge with its own bond, or "No Bond Set" if a magistrate has not ruled.
- Note the "Last Updated" time stamp, since fresh arrests and releases post with a lag.
No result for someone you know was arrested on the east bank? Try the Kenner jail at 504-712-2227.
↑ Back to the question list3. Can I see a Jefferson Parish mugshot?
The JPSO search does not show booking photos. Ask the sheriff's office at 504-363-5500 for one. Act 281 of 2024, effective August 1, 2024, allows Louisiana agencies to share pre-trial booking photos, and a paid takedown site must remove a photo free within 7 days once a charge ends without conviction or a pardon or expungement comes through. Jefferson Parish families ask ICE for Jefferson arrest photos through FOIA; federal booking photos are Marshals records.
↑ Back to the question list4. What happens with a Kenner arrest?
Kenner police book some misdemeanor and municipal arrests into their own lockup at 500 Veterans Boulevard rather than Gretna. Those people may never show on the JPSO search; call the Kenner jail at 504-712-2227. Felony arrests from Kenner usually move to JPCC.
↑ Back to the question list5. Why can't I find someone arrested a few hours ago?
Intake booking at Dolhonde Street includes fingerprinting, a photograph, a medical screen and a body scan, and the busiest parish jail in the state can back up on weekend nights. Wait a few hours, then call 504-368-5360 with the legal name and birthday.
↑ Back to the question list6. Not in Gretna or Kenner, so where now?
Try the Orleans Justice Center across the river first. St. Charles Parish's Nelson Coleman Correctional Center in Killona, and the St. Bernard and Plaquemines jails to the south and east, are also worth a call.
↑ Back to the question list7. Will every arrest lead to jail?
No. Many misdemeanors are handled by summons to First Parish Court (east bank) or Second Parish Court (west bank). Someone cited never appears in the search but must answer the summons on the date shown.
↑ Back to the question list8. How soon is the first court hearing?
Louisiana's Article 230.1 gives 72 hours from arrest, weekends and legal holidays excluded. A 24th Judicial District magistrate in Gretna sets or reviews bail and names a public defender when money for a lawyer is lacking. If JPSO misses that clock, the person goes home on recognizance.
↑ Back to the question list9. What does "No Bond Set" mean?
It means a magistrate has not fixed bail on that charge yet, usually because the first hearing is pending. Once set, each count shows its own amount; add them for the total. Holds from other parishes or agencies can keep someone in Gretna after bond, so ask 504-368-5360 before paying.
↑ Back to the question list10. What kinds of bond does the Gretna jail take?
JPSO's bail bond page lists four: - Cash bond: full amount, refunded through the clerk after the case. - Property bond: Louisiana real estate pledged as security. - Surety bond: through a commercial bondsman registered with JPCC intake booking; state rules cap the premium at 12 percent. - Signature bond: only when a judge allows it.
JPSO stays neutral among bonding companies. Our Jefferson bail guide covers each step.
↑ Back to the question list11. Which court has a Jefferson Parish case?
- 24th Judicial District Court: felonies and state misdemeanors, 200 Derbigny Street, Gretna.
- Clerk of Court: 200 Derbigny Street, Suite 5600, Gretna, LA 70053 (mail P.O. Box 10, Gretna, LA 70054), 504-364-2900; ask the criminal desk for docket numbers and hearing dates.
- First and Second Parish Courts: misdemeanors and traffic for unincorporated east and west banks.
- City courts in Kenner and Gretna hear municipal cases.
Our court guide has more.
↑ Back to the question list12. Who prosecutes and who defends?
- District attorney, 24th district: 200 Derbigny Street, Gretna, LA 70053, 504-368-1020.
- Jefferson Parish public defender: 848 2nd Street, 3rd Floor, Gretna, LA 70053, 504-364-2824, weekdays 8:30 to 4:30.
Phone calls from JPCC are recorded; keep case facts for a lawyer visit.
↑ Back to the question list13. How do visits work at JPCC?
All visits are by video. Families can use the off-site Visitation Center at 2211 Barataria Boulevard, Suite 110, Marrero, LA 70072, with free parking, or connect from home on a computer or phone. - Visiting times run 9 to 11 a.m., noon to 1 p.m., 3 to 5 p.m. and 6 to 9 p.m., seven days a week. - Each inmate gets one free video visit a week at the Marrero center, for up to three adults and three children. - Remote visits cost 12 cents a minute, up to three a day.
See our visiting guide for dress code and scheduling.
↑ Back to the question list14. Can people in JPCC make phone calls and get messages?
Yes. Housing areas have phones once booking is complete, billed per minute with no connection fee; three-way calls are barred and the jail cannot take incoming calls, though approved voicemail is possible. Text messages cost 25 cents and photo or video messages 35 cents. Our calls guide and messaging guide explain the prepaid account.
↑ Back to the question list15. How do deposits and commissary work in Gretna?
A single prepaid communications account covers calls, video and messages. Separate trust account deposits pay for commissary orders like food, hygiene items and stamps. Our deposit guide lists the methods JPCC accepts.
↑ Back to the question list16. How do I send a letter to JPCC?
Address it with the person's full name to the Jefferson Parish Correctional Center, 100 Dolhonde Street, Gretna, LA 70053, and include a return address. Electronic messages reach the person faster. More is in our mail guide.
↑ Back to the question list17. What if they need medicine?
Call JPCC at 504-368-5360 and tell the medical unit about every prescription, dose and health condition. Jail doctors confirm medicines with the outside prescriber before giving them, so have the doctor's name and number ready.
↑ Back to the question list18. How long does release from Gretna take?
Several hours is normal once bond is accepted, longer on busy nights, while staff clear warrants and detainers and return property. Property left behind can usually be claimed later, but call the jail first. Released people walk out on Dolhonde Street near the courthouse.
↑ Back to the question list19. What if they get a state sentence?
People sentenced to DOC time may wait at JPCC until they are moved to a state reception center. To learn where someone went, use the DOC locator line at 225-383-4580 or our Louisiana state prisons page.
↑ Back to the question list20. How do I learn about a Jefferson Parish warrant?
Call JPSO at 504-363-5500 about parish warrants. For a city warrant, call the matching police department listed below. JPSO keeps names offline and the state offers nothing to search, so calling directly is completely normal. Turning in at Jefferson Parish Correctional Center on Dolhonde Street with a lawyer, rather than waiting for an arrest, often speeds up bail. If the trouble is a missed date in Gretna, the Clerk of Court in Suite 5600 at 200 Derbigny Street, 504-364-2900, can tell you what it takes to return to court in Gretna.
↑ Back to the question list21. How are teenagers charged in Gretna?
Jefferson has its own Juvenile Court for children under 17; since April 19, 2024, 17-year-olds are charged as adults. Detained youths go to the L. Roberts Rivarde Memorial Home, 1550 Gretna Boulevard, Harvey, 504-364-2860.
↑ Back to the question list22. What if federal agents made a Jefferson Parish arrest?
Federal arrests in Jefferson go to the U.S. District Court for the Eastern District of Louisiana, clerk at 500 Poydras Street, Room C151, New Orleans, LA 70130, 504-589-7600. A New Orleans magistrate decides custody under 18 U.S.C. 3142 using a pretrial services report. U.S. Marshals, Suite 724: 504-589-6079. Search the BOP inmate locator once the person is in federal custody.
↑ Back to the question list23. What if ICE places a hold?
Prints from Gretna bookings are matched with Homeland Security files, and ICE can lodge a detainer. Paying the Jefferson bond leaves that hold in place. JPSO may keep the person up to 48 extra hours for pickup, and if ICE does not come the detainer lapses. Louisiana's Act 314 of 2024 requires cooperation with ICE.
Search the ICE detainee locator to find someone in ICE custody. The New Orleans field office is nearby at 181 James Drive W, St. Rose, LA 70087, and its detention line is 888-351-4024.
↑ Back to the question list24. Can I get custody alerts?
Yes. Register with Louisiana VINE, the state's free alert system. Enter the name, and a call, text or email follows whenever JPCC custody changes, including a release or transfer.
↑ Back to the question list25. How do I avoid a jail scam?
Real JPSO staff never phone families for payment, least of all by gift card, wire or payment-app transfer, so a call like that from a supposed Gretna deputy is fraud. If a caller does, hang up and phone 504-368-5360 directly.
↑ Back to the question list26. Which police department made the arrest in Jefferson Parish?
- Jefferson Parish Sheriff's Office: Metairie, Marrero, Harvey, Terrytown, Avondale and other unincorporated areas, 504-363-5500.
- Kenner Police Department: 504-712-2222, non-emergency dispatch.
- Gretna Police Department: 200 Fifth Street, Gretna, LA 70053, 504-366-4374.
- Westwego Police Department: 504-341-5428.
- Harahan Police Department: 504-737-9763.
- Jean Lafitte: town hall 504-689-2208.
- Grand Isle: town hall 985-787-3196.
- Louisiana State Police Troop B: 2101 I-10 Service Road, Kenner, LA 70065, 504-471-2775, for interstate arrests.
In an emergency, dial 911.
↑ Back to the question listJefferson Parish Bail and Bond, Gretna, Louisiana
How bail and release work in Gretna. The sheriff runs the Jefferson Parish Correctional Center at 100 Dolhonde Street, Gretna, LA 70053.
Call the jail at 504-368-5360 or sheriff headquarters in Harvey at 504-363-5701.
Jefferson Parish wraps around New Orleans on both banks of the Mississippi, from Metairie and Kenner on the East Bank to Gretna, Marrero and Grand Isle on the West Bank.
1. Where is the bond amount shown?
The sheriff's online inmate search shows each charge with its bond, or "No Bond Set" when a judge has not acted yet. Start from our Jefferson inmate search page, then call 504-368-5360 about holds.
↑ Back to the question list2. Are there other jails in Jefferson Parish?
Yes. The Kenner Police Department runs the Kenner Jail at 500 Veterans Boulevard, Kenner, LA 70062, for up to 64 people held on misdemeanors, and its phone is 504-712-2227. Youths are held at the L. Robert Rivarde Memorial Home, 1550 Gretna Boulevard, Harvey, LA 70058, 504-364-2860, which the parish's Department of Juvenile Services runs. Bail for those is handled separately from the Gretna jail.
↑ Back to the question list3. How quickly will a judge set bail?
Article 230.1 requires that a jailed person appear before a judge within 72 hours, excluding weekends and legal holidays (read the law). Bail for Gretna jail inmates is usually reviewed at that hearing.
↑ Back to the question list4. What bond types can be used?
Louisiana's Article 321 allows commercial surety, secured or unsecured personal surety, release on the defendant's signature, and cash. Unsecured forms are not allowed for violent crimes.
↑ Back to the question list5. What payment does a cash bond take?
Currency, U.S. or state bonds, money orders, and checks that are certified or cashier's checks (Article 326). Ask the jail what it accepts after hours.
↑ Back to the question list6. How much does a bail bond cost?
State law limits the premium to 12 percent of the face amount, with $120 as the minimum (R.S. 22:1443). The company keeps it no matter how the case ends.
↑ Back to the question list7. Where is the Jefferson clerk?
The Clerk of Court is at 200 Derbigny Street, Suite 5600, Gretna, LA 70053, with mail to P.O. Box 10, Gretna, LA 70054. You can call the office at 504-364-2900.
↑ Back to the question list8. When is a cash bond refunded?
The clerk returns it after final disposition, if the defendant never missed court. Court costs may be subtracted first. For phone or snack funds, see our money guide.
↑ Back to the question list9. What does a missed hearing cost?
A warrant, a forfeiture judgment against the surety, and possible bills for co-signers. Article 312 can also limit bail for people who keep missing court.
↑ Back to the question list10. What if ICE or another parish has a hold?
Posting bond in Gretna does not clear it. Act 314 of 2024 has Louisiana agencies honor federal immigration detainers. If the person isn't released, watch the ICE locator. Federal criminal cases go to New Orleans.
↑ Back to the question list11. Are 17-year-olds tried as adults?
Yes, for offenses committed on or after April 19, 2024. Children under 17 go through juvenile court and may be held at Rivarde.
↑ Back to the question listJefferson Parish Correctional Center Inmate Video Visitation Schedule & Instructions
All Visitation is done by video, and must be either remotely from your home, or at the Video Visitation Center located at:
2211 Barataria Blvd.
Suite 110
Marrero, LA 70072
Visitation Center Phones
504-381-4328
504-381-4329
877-578-3658 Securus Technical Help Line
- First you must register with Securus in order to schedule a visit with an inmate.
- Submit a picture and government photo ID for facility approval.
- Once approved, schedule your visit.
- All visits must be scheduled. There will be no walk-in visits allowed.
- Each inmate is allowed one twenty minute free "Public Visit" per week from friends or family members. Visiting week begins on Saturday & ends on Friday.
- Inmates can have three twenty minute "Remote Visits" per day, from approved visitors, Saturday through Sunday. The one "Public Visit" will be counted as one of the inmate's three visits per day
- Visits can be scheduled a maximum of two (2) weeks in advance and must be scheduled a minimum of 48 hours in advance.
- Cancellations must be completed 24 hours in advance of the visit. If not the visit will count as completed.
- Remote Visits cost $12.99 for 20 minutes. Visits at the Visitation Center are free.
- On-Site Visits will be limited to three (3) Adults and three (3) Children. Anyone over the age of 13 years is considered an adult for visitation. Proof of age is required.
Visitation Center Schedule
| DAY | TIMES |
| SATURDAY | 8:30AM - 1:30PM 3:00PM - 9:00PM |
| SUNDAY | 8:30AM - 1:30PM 3:00PM - 9:00PM |
| MONDAY | 8:30AM - 1:30PM 3:00PM - 9:00PM |
| TUESDAY | 8:30AM - 1:30PM 3:00PM - 9:00PM |
| WEDNESDAY | 8:30AM - 1:30PM 3:00PM - 9:00PM |
| THURSDAY | 8:30AM - 1:30PM 3:00PM - 9:00PM |
| FRIDAY | 8:30AM - 1:30PM 3:00PM - 9:00PM |
Remote Visitation Schedule
| DAY | TIMES |
| SATURDAY | 9:00AM - 11:00AM 11:00AM - 1:00PM 3:00PM - 5:00PM 6:00PM - 9:00PM |
| SUNDAY | 9:00AM - 11:00AM 11:00AM - 1:00PM 3:00PM - 5:00PM 6:00PM - 9:00PM |
| MONDAY | 9:00AM - 11:00AM 11:00AM - 1:00PM 3:00PM - 5:00PM 6:00PM - 9:00PM |
| TUESDAY | 9:00AM - 11:00AM 11:00AM - 1:00PM 3:00PM - 5:00PM 6:00PM - 9:00PM |
| WEDNESDAY | 9:00AM - 11:00AM 11:00AM - 1:00PM 3:00PM - 5:00PM 6:00PM - 9:00PM |
| THURSDAY | 9:00AM - 11:00AM 11:00AM - 1:00PM 3:00PM - 5:00PM 6:00PM - 9:00PM |
| FRIDAY | 9:00AM - 11:00AM 11:00AM - 1:00PM 3:00PM - 5:00PM 6:00PM - 9:00PM |
Securus Video Connect allows families to conduct scheduled face-to-face video visits with incarcerated loved ones from home. Using a computer with a webcam or the Securus mobile app, visitors can join live video sessions without traveling to the facility or waiting in jail visitor lobbies.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit securustech.online or open the Securus mobile app.
- Register your account and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email confirmation indicating that facility administration has granted visitor approval.
- Select Schedule a Visit, choose your detention facility, and select the inmate.
- Browse the available schedule calendar, select an open 20- or 30-minute time slot, and pay the fee using a credit or debit card.
- Log into the website or app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives an alert on their housing unit video kiosk or personal tablet. At the scheduled time, they log in with their PIN and sit in front of the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to Securus Video Connect, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:
- AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your mobile phone directly.
• Learn more on our website: AdvanceConnect Calling Guide | • Visit official vendor page: Securus AdvanceConnect - Direct Bill Phone Calling: Establish an invoiced monthly billing account for qualified residential landlines.
• Learn more on our website: Direct Bill Phone Calling Guide | • Visit official vendor page: Securus Direct Bill - JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers - JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
• Learn more on our website: Email Messaging Guide | • Visit official vendor page: JPay Email Services
Jefferson Parish Criminal Court, Gretna, Louisiana
Jefferson Parish is the 24th Judicial District, and felony cases are heard at the Gretna courthouse on Derbigny Street.
The clerk's office answers at 504-364-2900.
Prosecutors and public defenders also work in Gretna.
1. Who are the key court offices?
- Clerk of Court: 200 Derbigny Street, Suite 5600, Gretna, LA 70053 (mail: P.O. Box 10, Gretna, LA 70054), 504-364-2900.
- District attorney: 200 Derbigny Street, Gretna, LA 70053, 504-368-1020.
- Public defender: 848 2nd Street, 3rd Floor, Gretna, LA 70053, 504-364-2824, weekdays 8:30 to 4:30.
2. How long may prosecutors wait to charge?
Article 701: 30 days for a jailed misdemeanor defendant, 60 for a felony, and 120 if the charge carries life or death. After that the defense may ask for release.
↑ Back to the question list3. Can I get a lawyer at no cost?
Yes, if you qualify, so raise it at the first appearance. The Jefferson defender office on 2nd Street takes calls at 504-364-2824.
↑ Back to the question list4. How do I look up a case?
Call the clerk at 504-364-2900 or visit the Gretna courthouse. Our bail page covers bond, and our money guide covers deposits.
↑ Back to the question list5. Where are juvenile cases heard?
Jefferson has a separate juvenile court for children under 17. Since April 19, 2024, 17-year-olds go to adult criminal court.
↑ Back to the question list6. Which federal court serves Jefferson Parish?
The U.S. District Court for the Eastern District of Louisiana, 500 Poydras Street, Room C151, New Orleans, LA 70130. The clerk's phone is 504-589-7600. Use the BOP inmate locator for federal prisoners.
↑ Back to the question list7. How are warrants from the Gretna courthouse served?
The Jefferson Parish Sheriff's Office, headquartered at 1233 Westbank Expressway in Harvey, serves warrants from the 24th Judicial District Court; JPSO answers at 504-363-5500. Kenner, Gretna, Westwego and Harahan police handle warrants their own departments wrote. JPSO keeps warrant names off its website, and Louisiana has no single search families can use. The Clerk of Court at 200 Derbigny Street, Suite 5600, Gretna (504-364-2900), keeps the records; for a missed court appearance, start there to learn how a hearing can be reset. Other warrants are usually cleared by a lawyer-arranged surrender at Jefferson Parish Correctional Center.
↑ Back to the question list
CommissaryOrder.com allows friends and family members to purchase pre-approved food boxes, snack assortments, hygiene essentials, and personal apparel kits sent directly to an incarcerated loved one. Each package is packed to meet strict correctional security guidelines, ensuring the items clear institutional intake without being rejected at the loading dock.
Important: Package Delivery Windows Vary Across Facilities
Jails do not follow uniform rules for incoming packages. Some facilities permit weekly orders, while others limit care packages to monthly or quarterly cycles, and you should call the facility to confirm their active cutoff schedules and purchase limits. If you delay placing your order past the weekly processing deadline, your loved one may have to wait an entire extra cycle before receiving basic personal care supplies, warm undergarments, or supplemental snacks.
Step-by-Step Instructions to Order an Approved Care Package
- Obtain the inmate's full legal name, date of birth, and assigned inmate identification number.
- Visit www.commissaryorder.com and click on Place Order.
- Select the state and the facility where your loved one is currently housed.
- Search for the inmate using their ID number or legal last name to unlock the facility's pre-approved catalog.
- Browse the store categories—including meats, cheeses, ramen soups, baked snacks, toiletries, and clothing—and add items up to the facility's allowed spending limit.
- Review your cart to verify item eligibility, enter your credit or debit card details, and submit your order.
- Print and save your digital order receipt containing the tracking confirmation code.
What the Inmate Needs to Do
The inmate does not need an outside account to receive the package. The items are shipped directly to the jail commissary department in tamper-evident packaging. Correctional staff inspect the box and deliver it to the inmate during the facility's designated commissary delivery schedule, where the inmate signs for the shipment.
Official Provider: CommissaryOrder.com Official Portal
Customer Support Email: Support@CommissaryOrder.com (Always include the facility name, inmate name, and booking ID)
Support Response Hours: Monday – Friday, 8:00 AM – 4:30 PM EST (Responses within two business days)
Supported Languages: English
Other Services Associated with CommissaryOrder.com
Depending on facility contracts, trust funding options are also available to support independent canteen purchases:
- Inmate Trust & Canteen Money Deposits: Send cash directly to an inmate's personal account so they can choose and buy their own items inside.
• Learn more on our website: Inmate Trust Money Deposits Guide | • Visit official vendor page: CommissaryDeposit.com Money Transfers
Buy Commissary for an Inmate in the Jefferson Parish Correctional Center
Jefferson Parish Correctional Center Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Jefferson Parish Correctional Center allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called Commissary Order.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 504-368-5360 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Jefferson Parish Correctional Center's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
CommissaryDeposit.com provides a secure web platform for friends and family to deposit funds directly into an incarcerated individual's institutional trust and canteen account. Money sent through this service allows inmates to purchase daily essentials, food items, over-the-counter medication, hygiene products, and correspondence stationery from the facility commissary.
Important: Inmate Account Intake Policies Differ by Facility
Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks. Note also that any funds deposited may be subject to facility collections for outstanding booking fees or medical co-pays according to local rules.
Step-by-Step Instructions to Register and Deposit Funds
- Confirm the inmate's current housing facility, their legal first and last name, and their official inmate booking ID number.
- Navigate to www.commissarydeposit.com and click on Deposit Money.
- Select the state and facility from the drop-down directories.
- Search for the inmate using their ID number or last name and verify the record match to ensure you do not send funds to the wrong individual.
- Enter your phone number to receive a one-time verification code via SMS text or automated voice call.
- Specify the deposit dollar amount, review the calculated convenience fees (fixed fee plus percentage fee), and enter your debit or credit card billing details.
- Submit the payment and save the digital confirmation receipt for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive funds. Once the electronic payment clears, the funds post directly to their ledger balance in the jail's internal commissary management system. The inmate can verify their balance on their weekly account slip or at a dayroom kiosk terminal to place orders during the next scheduled commissary cycle.
Official Provider: CommissaryDeposit.com Official Portal
Customer Support Email: Support@CommissaryDeposit.com (Requests must include facility name, inmate name, and inmate ID)
Support Response Hours: Monday – Friday, 8:00 AM – 4:30 PM EST (Response within two business days)
Supported Languages: English
Other Services Associated with CommissaryDeposit.com
Depending on the detention facility contract, additional commissary package ordering options may be supported:
- Direct Commissary Package Ordering: Order pre-packaged snack boxes and hygiene bundles sent directly to the inmate.
• Learn more on our website: Commissary Package Ordering Guide | • Visit official vendor page: CommissaryDeposit.com Store Orders
Deposit Money for an Inmate in the Jefferson Parish Correctional Center
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Jefferson Parish Correctional Center use Commissary Deposit.
NOTE: Commissary Deposit provides support by email only. Your request must include the facility name, inmate name, and inmate ID. Requests without these details will not be serviced.
2. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Jefferson Parish Correctional Center.
3. The Jefferson Parish Correctional Center may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Jefferson Parish Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 504-368-5360.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
4. The Jefferson Parish Correctional Center has a reception desk that may accept cash, money orders or cashier checks. Call 504-368-5360 to find out the specific hours for drop off times.
The Jefferson Parish Correctional Center in Gretna is the main jail for Jefferson Parish, run by the Jefferson Parish Sheriff's Office. Mail is still paper here and comes to one post office box. Deputies open every envelope and search it for drugs and other contraband before it goes to the housing unit.
Letters, legal mail, books and money orders:
Inmate's Full Name & CCN#
JPCC Inmate Housing Area
P.O. Box 388
Gretna, LA 70053
- On the envelope: Use the name the person was booked under and their CCN number. Add their dorm and cell or bed number if you know it. Staff at 504-368-5360 can give you the CCN and housing.
- Sender: Your own full name and address go in the top left corner. Without them, the letter will likely be thrown out.
- Pictures: Regular prints are fine. Polaroid instant photos and anything provocative or lewd are not.
- Books: Paperbacks only, bought from and shipped by a publisher or a store, and no more than four. Hardcovers are refused because they can be used as a weapon.
- Magazines: Approved magazines must also come straight from the publisher or a store.
- Newspapers: None. The jail bans newspapers and newsprint as a fire hazard.
- Never enclose: Stamps, envelopes, blank paper, tobacco or commissary items. Mail from another inmate is not allowed either, and banned items are thrown away.
- Ink and extras: The jail wants letters in blue or black pen. Leave out glitter, confetti, lipstick, perfume and crayon, and don't decorate the envelope. A greeting card is fine if it is plain and has no music chip.
- Money orders: They are the only money accepted by mail, and cash must never be mailed. Make it out to the person's full name with their CCN number on it. If you are unsure, call 504-368-5360 to confirm. It can take one to three business days to post. You can also send money online or use the cash kiosk in the Intake Booking lobby, open 24 hours.
Find the CCN number fast with the inmate search.
Securus AdvanceConnect is a prepaid calling account that links directly to your mobile phone or landline number, allowing you to receive outbound calls from an incarcerated individual. Because correctional phone systems never allow incoming calls, funding an AdvanceConnect balance ensures calls are accepted immediately without being blocked by cell carriers.
Important: Mobile Networks Block Inmate Calls Without Prepaid Funds
Correctional facilities do not allow collect billing to cell phones, and mobile carriers automatically block incoming collect calls from detention centers. While some residential landlines may allow direct billing, mobile phones and VoIP services require an active prepaid AdvanceConnect balance, which you can verify with your phone provider. If you do not register online and fund your account right away, your loved one will hear an automated error message stating that your number cannot accept calls.
Step-by-Step Instructions to Register and Fund AdvanceConnect
- Go to securustech.online or open the Securus mobile app.
- Select Sign Up and create your account using your 10-digit telephone number and email address.
- Search for your facility by state and agency name, then add the inmate using their full legal name or booking ID.
- Select AdvanceConnect under calling accounts.
- Choose your deposit amount, review convenience and transaction fees, and enter your credit or debit card billing details.
- Authorize payment and confirm that your mobile phone allows calls from automated or unknown correctional numbers.
What the Inmate Needs to Do
The inmate picks up any dayroom phone or logs onto their handheld tablet, dials your 10-digit number, and enters their assigned PIN. The automated system verifies that your AdvanceConnect account has an active balance and connects the call. All calls are subject to recording and monitoring by facility staff.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to AdvanceConnect Prepaid Calling, Securus Technologies and its subsidiary JPay provide several other communication, financial, and visitation services:
- Direct Bill Phone Calling: Establish a monthly billed calling account for verified landline numbers.
• Learn more on our website: Direct Bill Phone Calling Guide | • Visit official vendor page: Securus Direct Bill - Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Securus Video Connect - JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers - JPay Email Messaging & Photos: Send electronic messages, photo attachments, and VideoGrams directly to their tablet or kiosk.
• Learn more on our website: Email Messaging Guide | • Visit official vendor page: JPay Email Services
Securus Direct Bill is an invoiced telephone calling service designed for approved residential landlines, law offices, and commercial businesses. Instead of prepaying funds in advance, calls received from an incarcerated individual are billed directly to your account on a monthly itemized billing invoice.
Important: Direct Bill Requires Credit Approval and Qualifying Lines
Direct Bill is not available for mobile cell phones, internet VoIP numbers, or customers with poor or unestablished telephone credit history. Correctional facilities enforce strict telecommunications billing rules, which you can verify by calling Securus customer care. If your line does not meet credit approval standards, you must open an AdvanceConnect prepaid account instead to receive incoming calls from your loved one.
Step-by-Step Instructions to Set Up a Direct Bill Account
- Contact Securus customer service at 1-800-844-6591 or submit an application via securustech.net.
- Provide your billing name, service address, and qualifying residential or business landline telephone number.
- Submit to a standard credit evaluation performed by Securus to determine billing eligibility.
- Establish your authorized monthly credit limit upon approval.
- When your phone rings with a call from the detention center, follow the recorded operator instructions and press the requested key to accept charges.
- Pay your monthly billing invoice online, by phone, or through the mail.
What the Inmate Needs to Do
The inmate dials your phone number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your account is in good standing and has not exceeded its monthly spending ceiling before connecting the call. All non-privileged conversations are recorded and monitored.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to Direct Bill Calling, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:
- AdvanceConnect Prepaid Calling: Fund a prepaid calling account tied to your mobile phone number.
• Learn more on our website: AdvanceConnect Calling Guide | • Visit official vendor page: Securus AdvanceConnect - Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Securus Video Connect - JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers - JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
• Learn more on our website: Email Messaging Guide | • Visit official vendor page: JPay Email Services
Information for this service is currently unavailable.
Securus Technologies (Aventiv) deploys secure, corrections-grade community tablets to incarcerated individuals across state prison systems and county jails. Operating over a private, encrypted facility network, these devices provide access to digital messaging (eMessaging), phone calls, educational courses, job search tools, eBooks, podcasts, and streaming music directly from housing units.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund Securus Tablets
- Verify that Securus handheld tablets are deployed at your loved one's specific facility.
- Log into your account at securustech.online or launch the Securus mobile app.
- Ensure the inmate is linked to your contact list using their legal name and booking ID number.
- Purchase eMessaging Stamps for digital messaging, fund an AdvanceConnect account for phone calls, or deposit funds into their Inmate Debit account for music and media.
- Review all transaction charges, complete payment with a credit or debit card, and save your confirmation receipt.
- Notify your loved one that funds have posted so they can access their media and communication apps.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their facility PIN or biometric verification. They can access free rehabilitative and educational materials at no charge, or open communication and media applications to draft messages, place phone calls, or stream music using available balances. Devices are docked during quiet hours and shift changes for secure recharging and data synchronization.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to Tablet Services, Securus provides calling, messaging, video visitation, and trust money transfers:
- eMessaging & Digital Mail: Send electronic messages, photo attachments, and eCards directly to an inmate's tablet.
• Learn more on our website: eMessaging Guide | • Visit official vendor page: Securus eMessaging - AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: AdvanceConnect Calling Guide | • Visit official vendor page: Securus AdvanceConnect - Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Securus Video Connect - JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers
Jefferson Parish City Jails
Jefferson Parish Juvenile Facilities
- Jail (Main): 504-368-5360
- Adult Probation: 504-361-6730
- Police: 504-366-4374
- Public Defender: 504-364-2824
- Sheriff: 504-363-5500