St. Tammany Parish Jail Remote Inmate Video Visits

St. Tammany Parish Jail

Address:
1200 Champagne Street
Covington, LA 70433

Phone:

985-276-1000

St. Tammany Parish Jail uses Prodigy / Jail ATM for Remote Video Jail Visits with Inmates

Register for Remote Video Visitation with your inmate at the St. Tammany Parish Jail by going here.


Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, St. Tammany Parish Jail may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
St. Tammany Parish Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
St. Tammany Parish Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.

You Can Email Inmate
St. Tammany Parish Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.

Customer Support: 877-810-0914.

St. Tammany Parish Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

1200 Champagne Street
Covington, LA 70433
985-276-1000

Schedule Video Visits online with JailATM

  • On-site Visits are free.
  • Visits are 15 minutes.
  • Visitation schedule subject to change.
  • Inmates are allowed two visits per week
  • A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
  • All visits must be made at least 48 hours in advance.
DAY TIME
SUNDAY No video sessions
MONDAY 8:00 AM - 11:00AM
1:00PM - 4:00PM
TUESDAY 8:00 AM - 11:00AM
1:00PM - 4:00PM
WEDNESDAY 8:00 AM - 11:00AM
1:00PM - 4:00PM
THURSDAY 8:00 AM - 11:00AM
1:00PM - 4:00PM
FRIDAY 8:00 AM - 11:00AM
1:00PM - 4:00PM
SATURDAY 8:00 AM - 11:00AM
1:00PM - 4:00PM

St. Tammany Parish Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 48 hours in advance.
  • Remote visits have a fee.
  • Inmates can have unlimited remote visits.
  • Visitation Schedule subject to change.
DAY TIME
SUNDAY No Visitation
MONDAY 8:30 a.m. to 11:00 a.m.
1:00 p.m. to 3:30 p.m. 
6:00 p.m. to 9:30 p.m. 
TUESDAY 8:30 a.m. to 11:00 a.m.
1:00 p.m. to 3:30 p.m. 
6:00 p.m. to 9:30 p.m. 
WEDNESDAY 8:30 a.m. to 11:00 a.m.
1:00 p.m. to 3:30 p.m. 
6:00 p.m. to 9:30 p.m. 
THURSDAY 8:30 a.m. to 11:00 a.m.
1:00 p.m. to 3:30 p.m. 
6:00 p.m. to 9:30 p.m. 
FRIDAY 8:30 a.m. to 11:00 a.m.
1:00 p.m. to 3:30 p.m. 
6:00 p.m. to 9:30 p.m. 
SATURDAY 8:30 a.m. to 11:00 a.m.
1:00 p.m. to 3:30 p.m. 
6:00 p.m. to 9:30 p.m. 

Professional and Attorney In-person Visits, Video Conferencing and Video Visitation

Professional Visits are Monday through Friday as listed below:

  • 8:30 a.m. to 11 a.m. (last visit will be scheduled for 10:30 a.m.)
  • 1 p.m. to 4 p.m. (last visit will be scheduled for 3:30 p.m.)
  • 6 p.m. to 8 p.m. (last visit will be scheduled for 7:30 p.m.)

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the St. Tammany Parish Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

St. Tammany Parish Bail Bond Information

Because St. Tammany Parish and Louisiana can change their bail bond procedures, it is always best to call either the St. Tammany Parish Jail at 985-276-1000, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the St. Tammany Parish Jail or the St. Tammany Parish Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

St. Tammany Parish Jail Inmate Mail Guidelines

Postcards
The St. Tammany Parish Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The St. Tammany Parish Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
JailATM-St. Tammany Parish Jail-Louisiana
2252 Tower Drive Suite 108-251
Monroe, La 71201



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID#
St. Tammany Parish Jail
Dorm #, Cell #
P.O. Box 3135
Covington, Louisiana 70434



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The St. Tammany Parish Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the St. Tammany Parish Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
St. Tammany Parish Jail
Dorm #, Cell #
P.O. Box 3135
Covington, Louisiana 70434


 

How to Deposit Money into an Inmate's Account in St. Tammany Parish Jail

To deposit money into the account of an inmate in St. Tammany Parish, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Louisiana.
  • Select St. Tammany Parish Jail
  • Enter the Inmate ID of your inmate.  This can be found by calling 985-276-1000 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the St. Tammany Parish Jail.  To do this you need the Inmate's ID Number and the Facility Locator Number for St. Tammany Parish.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.


 

How to Email an Inmate at St. Tammany Parish Jail

Using Jail ATM Digital Messaging with an Inmate at St. Tammany Parish Jail - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How to visit an inmate in St. Tammany Parish Louisiana using Remote Video Visitation 

To visit an inmate in St. Tammany Parish follow these steps:

  • In addition to visiting inmates at the jail, St. Tammany Parish Jail uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the St. Tammany Parish Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, St. Tammany Parish Jail may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         St. Tammany Parish Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the St. Tammany Parish Jail lobby.
    2.  You Can Send Gift Packs
         St. Tammany Parish Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         St. Tammany Parish Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a St. Tammany Parish inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How Does an Inmate Make Phone Calls in St. Tammany Parish Jail?

To receive phone calls from an inmate in St. Tammany Parish follow these instructions:

St. Tammany Parish Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Louisiana.
  • Choose St. Tammany Parish Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by St. Tammany Parish Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Louisiana to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Louisiana to Louisiana) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with St. Tammany Parish inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in St. Tammany Parish

To send a commissary carepack (food, snacks and goods) directly to an inmate in St. Tammany Parish Jail follow these steps:

  • Select Louisiana, then select St. Tammany Parish Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for St. Tammany Parish.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in St. Tammany Parish at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in St. Tammany Parish Jail check out our Commissary Instructions Page for St. Tammany Parish.


 

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