Tangipahoa Parish Jail

Tangipahoa Parish Jail

Physical Address

101 Campo Lane
Amite, LA 70422

Jail Phone Number

985-748-8147
Louisiana inmate search

Tangipahoa Parish Inmate Search, Amite

Look up anyone in the Tangipahoa Parish Jail on the sheriff's jail roster, which lists current and released inmates with their charges; check the entry for a mugshot.

The jail is at 101 Campo Lane, Amite, LA 70422, and questions go to 985-748-8147.

Below are booking photo requests, Saturday visits and the dress code, three deposit methods, commissary, bond at the Amite courthouse, property returns, 21st district cases, ICE or Marshals holds, and police lines from Hammond and Ponchatoula to Kentwood.

Search for an Inmate or Active Arrest Warrant in Tangipahoa Parish

Read inmate search answers

1. Where is the Tangipahoa Parish Jail, and which numbers reach it?

  • Tangipahoa Parish Jail: 101 Campo Lane, Amite, LA 70422, 985-748-8147, the number in the sheriff's jail guide.
  • Other listed jail numbers: 985-748-3392 (state corrections directory) and 985-748-3236 (sheriffs' association).
  • Sheriff's headquarters: 15475 Club Deluxe Road, Hammond, LA 70403, 985-345-6150, weekdays 8 a.m. to 4 p.m.
  • Amite City Jail: 101 Oak Street, Amite, 985-748-6169.

The corrections directory gives the jail's mailing address as P.O. Box 241, Amite, LA 70422. If one line rings without an answer, try the next.

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2. How do I read the Tangipahoa jail roster?

Open the roster and type a last name. The sheriff describes it as covering current inmates, released inmates, charges and other incarceration details, so an entry may belong to someone already out; check the release field before driving to Campo Lane. Someone booked in the last hour or so may not be listed yet. Write down the inmate ID number from the entry, because deposits by phone or online require it.

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3. Can I get a Tangipahoa mugshot?

Check the roster entry first. Copy requests from the public or news media go to sheriff's records at 985-345-6150. Act 281 of 2024, effective August 1, 2024, lets the sheriff hand out pre-conviction booking photos. When a mugshot sits on a site that charges for removal, that site must erase it for free within 7 days after it gets papers showing the charge was dropped, the person was found not guilty, or a pardon or expungement was granted. Tangipahoa Parish families ask ICE for Tangipahoa arrest photos through ICE's FOIA page. Federal mugshots stay with the U.S. Marshals.

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4. What if the name is not on the Tangipahoa roster?

Hammond sits close to two parish lines, so try Livingston Parish at 225-686-2241 or Washington Parish at 985-839-3434. The St. Helena jail answers at 225-222-6896 and St. Tammany's at 985-276-1000. A minor city arrest in Amite may be held at the Amite City Jail instead.

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5. When can I visit someone at the Tangipahoa Parish Jail?

In-person visits happen on the 1st and 3rd Saturday of each month. Only people on the inmate's authorized visitor list get in, so ask the inmate to add you first. Arrive 20 minutes before your time; the jail allows no exceptions. Slots are first come, first served: if you are on time but your slot is full, you wait for the next opening. People serving state (DOC) sentences visit in one-hour blocks. Call 985-748-8147 for current hours. Our visiting guide has more detail.

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6. What is the dress code for visitors?

The jail guide, revised January 9, 2026, applies the same rules to men, women and children. Turned away at the door are:

  • clothing that looks like a corrections officer's uniform
  • see-through clothes and swimsuits
  • skirts, shorts, culottes or dresses above the knee
  • low-cut, strapless, tube, halter or tank tops
  • spandex or Lycra
  • visible underwear, revealing clothes, or holes larger than an inch
  • gang or club insignia, and profane or offensive prints
  • house slippers or shower shoes

Proper footwear must stay on the whole time.

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7. How do I add money to a Tangipahoa inmate's account?

The sheriff lists three ways, each needing the inmate's name and ID number:

  • Online through the deposit website the sheriff links, which charges a fee based on the amount.
  • At the lobby kiosk on Campo Lane, with cash or a debit or credit card, during a visit.
  • By toll-free phone at 866-232-1899, facility locator number 270422.

Deposit support answers at 866-204-1603. Our deposit guide explains the general rules.

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8. What can inmates buy from commissary?

Inside the Amite jail, people spend their account balance on snacks, hygiene items and other store goods. Ask the jail at 985-748-8147 about order days and limits. Our commissary guide explains how jail stores usually work.

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9. How do I send mail or set up calls?

The sheriff's jail guide covers mail rules; call 985-748-8147 before sending photos or books. Use the inmate's full name on every envelope. Our mail guide, phone guide and messaging guide explain the basics.

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10. Could the arrest have been a summons instead?

Yes. Hammond, Ponchatoula and Amite officers may cite minor offenses into city court rather than book the person. The citation shows the court date, and no one is held.

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11. When is the first hearing after a Tangipahoa arrest?

Under Article 230.1, within 72 hours of arrest, weekends and holidays excluded. The 21st district judge on duty sets bail and assigns counsel for those who cannot pay. If that does not happen on time, release on recognizance is required.

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12. How do I post bond in Tangipahoa Parish?

Judges in the 21st Judicial District decide the amount; the roster or the jail at 985-748-8147 can tell you what was set. Pay cash, pledge land, ask for a signature bond, or work with a bondsman, whose charge Louisiana caps at 12 percent. The clerk is at 110 North Bay Street, Suite 100, Amite, LA 70422, 985-748-4146, with a Hammond office at 985-549-1638. Our Tangipahoa bail guide has details.

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13. What is the bond treatment program?

The sheriff's office says it works with parish government on a bond treatment program for people with drug problems. Staff discuss it only with inmates, in person, at the jail. A phone call asking relatives to pay for treatment so someone can be released is not this program.

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14. Where is court, and who is the public defender?

State criminal cases go to the Amite courthouse at 110 North Bay Street. The 21st Judicial District Attorney's office is in Room 204 of that building, 985-748-7890. The public defender's Oak Street office answers weekdays 8 to noon and 1 to 4 at 985-748-4922; raise the request at the first hearing. Our court guide adds records.

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15. How do I get back property the sheriff seized?

Property and evidence are returned by appointment only. You need a Release of Property letter from the district attorney's office or a court order signed by a judge; court minutes and case rejection letters are not accepted. Submit the sheriff's return request form, upload the paperwork (or a note saying it is missing), and wait for a call to schedule. Bring photo ID, and proof of ownership if asked. Vehicle releases run weekdays 8 a.m. to 4 p.m. and need the registration or title, plus insurance if you will drive it away. Firearms require an order and a background check, and are not returned to anyone barred from owning a gun.

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16. Can a judge release someone on an ankle monitor?

Yes. Louisiana law requires electronic monitoring companies to register with the Tangipahoa sheriff and the 21st Judicial District Court and to report violations to both. The judge sets the conditions; the defense lawyer can explain them.

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17. What if the person needs medicine?

List every prescription at booking and tell staff about health conditions. Relatives with concerns can call the jail at 985-748-8147.

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18. After bond is accepted at Campo Lane, when does the person walk out?

Most Campo Lane releases follow bond by a few hours, more if a separate Amite hold applies. Call the Campo Lane jail before driving over so you know when to be there.

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19. What if the person is sentenced to DOC time?

Someone sentenced to DOC time usually waits in Amite until the state moves them. Phone the DOC at 225-383-4580 to learn where they went, or see our Louisiana state prisons page.

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20. How do I check for a Tangipahoa warrant?

Call the sheriff at 985-345-6150. City warrants come from the police department that wrote them, so a Hammond warrant means a call to Hammond police. Hammond and Amite offices post no names, and there's no state lookup. An attorney can accompany your relative into Tangipahoa Parish Jail in Amite. For a skipped date, the North Bay Street clerk, 985-748-4146, explains rescheduling.

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21. How are teenagers handled in Tangipahoa?

Juvenile court handles children under 17 and decides whether detention is needed. For acts on or after April 19, 2024, 17-year-olds are charged as adults and booked at the Amite jail.

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22. Which federal court covers Amite?

For federal charges from Hammond or Amite, the U.S. District Court for eastern Louisiana handles the case; clerk: 500 Poydras Street, Room C151, New Orleans, LA 70130, 504-589-7600. Detention is weighed under 18 U.S.C. 3142 after a pretrial services interview. U.S. Marshals: Suite 724, 504-589-6079. Sentenced people appear on the BOP inmate locator.

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23. What if ICE places a hold?

  1. Fingerprints from Campo Lane are run through federal systems; ICE may lodge a detainer.
  2. A parish bond does not remove the detainer.
  3. Louisiana caps the post-release hold at 48 hours.
  4. When ICE does not collect the person in time, the request lapses.
  5. Act 314 of 2024 requires local cooperation with ICE.

Search the ICE detainee locator for anyone already with ICE. For Amite cases, ICE's New Orleans office is at 181 James Drive W, St. Rose, LA 70087, and families in Amite can call its detention line at 888-351-4024.

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24. Can I get a release alert?

Yes. Campo Lane custody is listed on Louisiana VINE, which is free. Sign up, and a message by text, call or email follows any release or transfer at Campo Lane.

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25. What if a caller says they are from the jail and wants money?

The sheriff has warned that scammers call relatives with real booking details and ask for payment-app transfers to release someone for drug treatment. Don't send them any money at all. Hang up and dial the jail at 985-748-8147. Pay only through the jail, clerk or a bondsman you chose.

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26. Which police departments serve Tangipahoa Parish?

Call a town hall to reach its officers. Deputies patrol unincorporated areas and places without officers. In an emergency, dial 911.

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Louisiana bail and release

Tangipahoa Parish Bail and Bond, Amite, Louisiana

How bail and release work in Amite. The sheriff's jail is at 101 Campo Lane, Amite, LA 70422, with mail to P.O. Box 250.

The sheriff's jail guide says to call 985-748-8147 with questions.

Tangipahoa Parish runs north from Lake Pontchartrain through Ponchatoula, Hammond, Independence, Amite and Kentwood to the Mississippi line.

Search for an Inmate or Active Arrest Warrant in Tangipahoa Parish

1. Where can I find bond for a person held in Amite?

Search our Tangipahoa inmate search for charges, then call 985-748-8147 to confirm the bond and any hold. The sheriff's Hammond headquarters, 15475 Club Deluxe Road, answers at 985-345-6150.

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2. Is there another number for the Amite jail?

Other directories show different Amite jail numbers: 985-748-3236 from the sheriffs' association and 985-748-3363 from state corrections. Try them if the main line is busy.

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3. How long until a bail hearing?

No more than 72 hours, setting aside weekends and holidays, per Article 230.1. A person with no hearing by then must be released on recognizance.

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4. Which bonds can be posted in Tangipahoa?

Article 321 offers five paths: a bail agent's surety, pledged property, a cosigned unsecured bond, a personal promise, or the full sum in cash. Violent charges bar the unsecured forms.

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5. What counts as payment for cash bail?

Under Article 326, bills and coins, government bonds, money orders, plus cashier's or certified checks all count. Ask the Campo Lane jail what it accepts.

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6. How much may a Tangipahoa bondsman charge?

No more than 12 percent of the bond, with $120 the smallest fee allowed (R.S. 22:1443). The fee is not refundable.

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7. Where is the clerk of court?

110 North Bay Street, Suite 100, Amite, LA 70422, 985-748-4146. The clerk's Hammond office answers at 985-549-1638.

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8. Is cash bail refunded in Amite?

Usually, after an Amite case closes with no missed court dates. Fines and costs may be deducted first. For inmate accounts, see our money guide.

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9. What if someone skips court in Amite?

An Amite judge will likely issue a warrant, the bond can be lost, and cosigners may owe. Article 312 lets judges weigh those lapses when setting bail later.

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10. Does bail lift an ICE detainer?

No, because detainers stay in place. An ICE request can stretch custody up to 48 hours after they would otherwise be released. Amite jail staff can explain. The ICE locator tracks immigration transfers.

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11. Could a town lockup be holding them?

State corrections lists the Amite City Jail at 101 Oak Street, Amite, 985-748-6169. Otherwise call the sheriff at 985-345-6150. Nearby parish jails include Livingston Parish at 225-686-2241, St. Helena Parish at 225-222-6896, St. Tammany Parish at 985-276-1000 and Washington Parish at 985-839-3434.

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12. Are 17-year-olds tried as adults here?

They are, for crimes dated April 19, 2024 or later. Children under 17 go to juvenile court.

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Tangipahoa Parish Jail in-person VISITATION SCHEDULE

Schedule Video Visits online with NCIC

  • All in person visits are 60 minutes.
  • All in person visits are on the first and third Saturdays only.
  • You must be on the inmate's visitor list.
  • Visitation schedules are listed below
  • Remote visits are charged a fee.
  • Visitation Schedule subject to change.
  • If a DOC inmate’s DORM is not listed below, that visitation time is 2:00 PM.
  • Call 985-748-8147 with questions.

IN-PERSON VISITATION SCHEDULE - 1st and 3rd Saturdays of each month only

DAY DORM TIME
SAT A1, TWP, CHAPLE 9:00-10:00AM
SAT EAST / WEST 10:00-11:00AM
SAT EWD4 11:00-noon
SAT S / T noon-1:00PM
SAT T / U 1:00-2:00PM
SAT V / W 2:00-3:00PM
SAT X / Y / Z 3:00-4:00PM

REMOTE VISITATION SCHEDULE USING NCIC

DAY TIME
SUNDAY 7:00 AM - 11:00 PM
MONDAY 7:00 AM - 11:00 PM
TUESDAY 7:00 AM - 11:00 PM
WEDNESDAY 7:00 AM - 11:00 PM
THURSDAY 7:00 AM - 11:00 PM
FRIDAY 7:00 AM - 11:00 PM
SATURDAY 7:00 AM - 11:00 PM

Attorneys have access to their clients during the following times:

7:00 AM - 11:00 PM

  • Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
  • Attorneys may call 985-748-8147 for questions or appointments.

 

Search for an Inmate or Active Arrest Warrant in Tangipahoa Parish

NCIC Remote Video Visitation

Provider: NCIC Inmate Communications

NCIC Video Visitation provides a secure online platform that enables families and loved ones to conduct scheduled face-to-face video visits with incarcerated individuals from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors can connect directly without traveling to the facility.

Search for an Inmate or Active Arrest Warrant in Tangipahoa Parish

Important: Advance Registration and Visitor Clearance Required

Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.

Step-by-Step Instructions to Register and Schedule a Video Visit

  • Visit account.ncic.com and sign into your account.
  • Register your visitor profile and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
  • Wait for email notification confirming facility visitor approval.
  • Select Video Visitation, choose the detention facility, and select the inmate.
  • Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
  • Log into the website or mobile app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.

What the Inmate Needs to Do

The inmate receives a visitation notification on their housing unit video kiosk or terminal. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.

Official Provider: NCIC Official Website

Customer Service Telephone: 1-800-943-2189

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by NCIC Inmate Communications

In addition to Remote Video Visitation, NCIC provides calling and digital messaging services at participating facilities:

  • Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
    • Learn more on our website: Prepaid Calling Accounts Guide  |  • Visit official vendor page: NCIC Prepaid Calling
  • Inmate Messaging Services: Send electronic messages and photos directly to an inmate's housing unit terminal.
    • Learn more on our website: Inmate Messaging Guide  |  • Visit official vendor page: NCIC Messaging

Louisiana courts

Tangipahoa Parish Criminal Court, 21st Judicial District

Tangipahoa shares the 21st Judicial District with Livingston and St. Helena.

District court sits in Amite, the parish seat, and Hammond City Court handles misdemeanors and traffic cases in the Hammond area.

The clerk of court answers at 985-748-4146.

Search for an Inmate or Active Arrest Warrant in Tangipahoa Parish

1. Which offices handle a Tangipahoa case?

  • Clerk of court: 110 North Bay Street, Suite 100, Amite, LA 70422, 985-748-4146.
  • District attorney: P.O. Box 639, Amite, LA 70422, 985-748-7890.
  • Public defender: 303 East Oak Street, Amite, LA 70422, 985-748-4922.
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2. What are the deadlines for charges?

For a jailed defendant, Article 701 allows 30 days for misdemeanors, 60 for felonies and 120 for crimes carrying death or life. Beyond that, the defense can seek release.

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3. Who can get a public defender in Amite?

Anyone the court finds unable to pay. Ask at your first hearing. The Oak Street office is open weekdays 8 to noon and 1 to 4, 985-748-4922.

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4. How do I pull a court file?

Ask the clerk in Amite or Hammond for district files. Hammond City Court keeps its own. Bond help is on our bail page.

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5. What court hears cases against minors?

Juvenile court, for anyone under 17. Since April 19, 2024, 17-year-olds go to adult court.

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6. Which federal court covers Amite and Hammond?

The Eastern District of Louisiana, 500 Poydras Street, Room C151, New Orleans, LA 70130, 504-589-7600. The BOP inmate locator finds federal prisoners.

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7. Who handles warrants from the Amite courthouse?

Tangipahoa Parish sheriff's deputies serve warrants from the 21st Judicial District Court; the sheriff's headquarters at 15475 Club Deluxe Road in Hammond answers at 985-345-6150. Hammond, Ponchatoula and other city police handle warrants they wrote. Wanted names stay off the Amite sheriff's website, and the state runs no public search. The Clerk of Court, 110 North Bay Street, Suite 100, Amite (985-748-4146), holds the file and handles rescheduling questions after a skipped hearing. Other warrants can be settled by an attorney-planned turn-in at Tangipahoa Parish Jail.

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Search for an Inmate or Active Arrest Warrant in Tangipahoa Parish

Arrested in Louisiana: criminal court process

Buy Commissary for an Inmate in the Tangipahoa Parish Jail

Tangipahoa Parish Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate

The Tangipahoa Parish Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.

Call the facility at 985-748-8147 to ask whether there is a limit on how much an inmate can spend on commissary.

Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.

Scroll down for further information on the commissary program, how it works, what type of things inmates can buy, how often they receive commissary, and a lot more.

You can also go to our Inmate Money page for information on how to send money to an inmate.

TouchPay Inmate Trust Money Deposits

Provider: TouchPay Direct • A ViaPath Technologies Company (GTL Financial)

TouchPay (operated by GTL Financial Services and part of ViaPath Technologies) provides payment processing solutions enabling family members to deposit funds directly into an incarcerated person's jail trust and commissary account. Deposited funds allow the inmate to purchase commissary food items, clothing, hygiene essentials, and medical sundries, or transfer balances to phone time.

Search for an Inmate or Active Arrest Warrant in Tangipahoa Parish

Important: Facility Site IDs and Deposit Limits Vary

Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. In addition, each correctional agency requires a specific TouchPay Site ID number to route payments accurately. If you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.

Step-by-Step Instructions to Register and Deposit Trust Funds

  • Obtain the inmate's legal first and last name, date of birth, and assigned facility booking ID number, along with the jail's 3- to 5-digit TouchPay Site ID.
  • Navigate to www.touchpayonline.com or dial automated phone payments at 1-866-232-1899.
  • Select Trust Deposits and enter the facility Site ID or search by state and agency name.
  • Confirm the inmate's profile matches the facility's active housing roster.
  • Enter the deposit dollar amount, review convenience and transaction fees, and input your credit or debit card billing information.
  • Submit payment and record your confirmation tracking number for your financial records.

What the Inmate Needs to Do

The inmate does not need an internet account to receive trust funds. Once authorized, funds post directly to their facility accounting balance in the jail's internal system. The inmate can review their updated balance at a dayroom kiosk terminal or on their trust receipt and place orders on their regular commissary distribution day.

Official Providers: TouchPay Official Website  |  ViaPath Technologies

Customer Service Telephone: 1-866-232-1899 (Automated & Live Support)

Support Hours: Automated Deposits 24/7/365; Live Support Monday – Friday, 8:00 AM – 7:00 PM CST

Supported Languages: English and Spanish

Other Services Provided by TouchPay (ViaPath Technologies)

In addition to Trust Money Deposits, TouchPay and ViaPath handle bail bonding and inmate telephone services:

Search for an Inmate or Active Arrest Warrant in Tangipahoa Parish

Deposit Money for an Inmate in the Tangipahoa Parish Jail

The Easiest and Securest Way of Depositing Money for an Inmate

There are several methods for depositing money on an inmate's account:

1. To send money online to an inmate in the Tangipahoa Parish Jail use Touchpay money deposits. support@touchpaydirect.com

2. If you have any questions you can email them at support@touchpaydirect.  They do not take calls.

3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Tangipahoa Parish Jail.

4. The Tangipahoa Parish Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Tangipahoa Parish Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 985-748-8147.

*When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.

5. The Tangipahoa Parish Jail has a reception desk that may accept cash, money orders or cashier checks. Call 985-748-8147 to find out the specific hours for drop off times.

Send an Inmate Mail in the Tangipahoa Parish Jail

The Tangipahoa Parish Sheriff's Office does not take family letters at the Tangipahoa Parish Jail in Amite. Personal mail is sent to a mail-scanning service instead, so the paper you write on never goes inside the jail. Scanning keeps out paper soaked in drugs like meth or heroin and then dried. Lawyers, publishers and booksellers still ship to the jail's post office box in Amite.

Personal letters and postcards (scanned):
Inmate's Full Name & Resident ID#
Tangipahoa Parish Jail - Louisiana
PO Box 591
Longview, Texas 75606

Legal mail, books, newspapers and magazines (to the jail):
Inmate's Full Name & Resident ID#
Tangipahoa Parish Prison
PO Box 250
Amite, LA 70422

  • Resident ID: Address all mail with the person's full name and resident ID number, which appears on the inmate roster.
  • Postcards: The scanning service takes pre-stamped postcards, and some photo postcards also get through if they are untouched and not obscene or violent.
  • Ink: Write in blue or black. Felt pens, markers, crayons and colored ink are not allowed.
  • Return address: Print your name and mailing address in the top left corner of every Tangipahoa letter, or it will most likely be destroyed.
  • Leave off: Skip drawings, glitter, confetti, lipstick and perfume, which the jail does not allow.
  • Greeting cards: Simple cards only. No musical cards.
  • Books: New paperbacks may be shipped to Amite by a publisher or a trusted bookseller, three at a time at most. A hardcover is refused, and very violent, pornographic or obscene titles are discarded.
  • Newspapers and magazines: These must be mailed to Amite by the publisher. Staff keep any magazine with profanity, weapons or adult content.
  • Money: Deposit online, by phone, or with cash or a card at the lobby kiosk during visits. Online and phone deposits need the person's name and ID number.
  • Stamps and packages: Stamps can't be mailed in, and items come only from the commissary company.

Mail is delivered on weekdays with no cap on volume. Mail from co-defendants, other prisoners or anyone under a no-contact order is refused, and drugs or weapons go to the sheriff or the district attorney.

NCIC Prepaid Phone Calling Accounts

Provider: NCIC Inmate Communications

NCIC Inmate Communications provides telecommunications services that allow incarcerated individuals to place outbound voice calls from dayroom telephones to family and friends. Because correctional facilities do not permit incoming phone calls, establishing an NCIC prepaid calling account connects calls directly to your cell phone or landline without being blocked by wireless carriers.

Search for an Inmate or Active Arrest Warrant in Tangipahoa Parish

Important: Mobile Phones Automatically Block Inmate Calls

Cellular phone carriers automatically reject standard collect calls originating from jail phone systems. While some residential landlines might permit direct monthly billing, mobile devices and internet-based telephone lines require an active prepaid calling balance, which you can verify by checking with your provider. If you do not register online and fund an NCIC account right away, your loved one will receive an automated disconnect announcement when attempting to call your number.

Step-by-Step Instructions to Register and Fund an Account

  • Visit account.ncic.com or call NCIC customer care at 1-800-943-2189.
  • Click Create Account and register using the primary 10-digit telephone number where you want to receive calls.
  • Select the state and correctional facility where your loved one is currently detained.
  • Search for and add the inmate using their full legal name or booking ID number.
  • Select your deposit dollar amount and enter your debit or credit card billing details.
  • Submit payment and ensure your mobile phone settings allow calls from automated or unfamiliar correctional numbers.

What the Inmate Needs to Do

The inmate dials your 10-digit number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to press a digit to accept the call. All personal telephone conversations are recorded and monitored by facility staff.

Official Provider: NCIC Official Website

Customer Service Telephone: 1-800-943-2189

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by NCIC Inmate Communications

In addition to Prepaid Phone Calling, NCIC provides several other digital communication and visitation services at participating facilities:

  • Remote Video Visitation: Schedule and join live face-to-face video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: NCIC Video Visits
  • Inmate Messaging Services: Send electronic messages and photos directly to an inmate's housing unit terminal.
    • Learn more on our website: Inmate Messaging Guide  |  • Visit official vendor page: NCIC Messaging

NCIC Inmate Messaging Services

Provider: NCIC Inmate Communications

NCIC Inmate Messaging allows friends and family members to exchange electronic text messages and digital photos directly with an incarcerated loved one. Messages are delivered electronically to housing unit terminals and tablets within hours, avoiding the lengthy transit times associated with physical postal mail.

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Important: Electronic Messaging Screening Rules Differ

Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional agencies. While some facilities still allow regular handwritten letters, many jails have transitioned to digital-only mail scanning or restrict postal delivery, which you can verify by checking facility rules. If you do not register online and purchase messaging credits immediately, your loved one may face lengthy periods without direct written contact from family.

Step-by-Step Instructions to Register and Send Messages

  • Go to account.ncic.com and sign in or create a user profile.
  • Select Messaging from your dashboard options.
  • Select your state and detention center, then search for the inmate using their full legal name or booking ID.
  • Purchase a messaging credit bundle using a debit or credit card.
  • Type your message in the composition window and attach approved JPEG photos if permitted by the facility.
  • Submit your message to the facility's screening queue.

What the Inmate Needs to Do

All electronic correspondence is screened by facility staff before delivery. Once approved, messages appear in the inmate's inbox on their housing unit terminal or tablet. The inmate opens the message, reads your note, and types an electronic reply using their available credits.

Official Provider: NCIC Official Website

Customer Service Telephone: 1-800-943-2189

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by NCIC Inmate Communications

In addition to Inmate Messaging, NCIC provides calling and video visitation services at participating facilities:

NCIC Inmate Tablets & Digital Media

Provider: NCIC Inmate Communications

NCIC Inmate Communications deploys secure, corrections-grade handheld tablets to incarcerated individuals in county detention centers. Operating on a secure internal wireless network, these devices allow inmates to conduct remote video visits, make voice telephone calls, send electronic messages, stream music, read eBooks, and access self-help and educational resources directly from their housing pods.

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Important: Tablet Hardware Deployment and Rental Rules Vary

Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.

Step-by-Step Instructions to Support and Fund NCIC Tablets

  • Verify that NCIC handheld tablets are active at your loved one's specific detention facility.
  • Navigate to account.ncic.com on your computer or mobile device.
  • Sign into your verified user account and link the inmate's legal name and booking ID number.
  • Select Tablet Media / Messaging or Inmate PIN Debit to add funds to their available balance.
  • Specify your deposit dollar amount, review convenience fees, and enter your credit or debit card billing details.
  • Submit payment, save your confirmation receipt, and notify your loved one that their device balance is available.

What the Inmate Needs to Do

The inmate unlocks their assigned tablet using their PIN or biometric login. Their available balance appears on the screen, allowing them to download songs, read digital books, write messages, and communicate with approved family members. Devices are returned to charging carts during quiet hours and shift counts for overnight recharging.

Official Provider: NCIC Official Website

Customer Service Telephone: 1-800-943-2189

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by NCIC Inmate Communications

In addition to Tablet Services, NCIC provides several other communication, financial, and visitation options:

  • Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
    • Learn more on our website: Prepaid Calling Accounts Guide  |  • Visit official vendor page: NCIC Prepaid Calling
  • Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: NCIC Video Visits
  • Inmate Messaging Services: Send electronic messages and photos directly to an inmate's terminal or tablet.
    • Learn more on our website: Inmate Messaging Guide  |  • Visit official vendor page: NCIC Messaging
  • Inmate Trust & Commissary Money Deposits: Send canteen funds directly into an incarcerated person's jail trust account.
    • Learn more on our website: Trust Deposits Guide  |  • Visit official vendor page: NCIC Trust Deposits

Tangipahoa Parish Juvenile Facilities

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