Penobscot County Jail

Penobscot County Jail

Physical Address

85 Hammond Street
Bangor, ME 04401

Jail Phone Number

207-947-4585
Maine inmate search

Penobscot County Jail Inmate Search, Bangor

Search the Penobscot County Jail roster to find someone held on Hammond Street in Bangor. The roster posts mugshots, booking times, and charges, and this page explains how to use it, plus the automated phone line, warrants, bail, alerts, money, and police lines for each town. It is one of the busiest jails in northern Maine.

Search for an Inmate or Active Arrest Warrant in Penobscot County

Read inmate search answers

1. Is there an online roster?

Yes. The Penobscot inmate roster lists the newest bookings first, with name, booking date and time, inmate ID, physical description, and the reporting and arresting agency. A View Charges button opens the charges, and a Notify Me button sends status-change alerts. Call the jail for more information.

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2. How do I get the most out of the roster?

The Penobscot roster lists people at 85 Hammond St. Search by last name and scan the booking dates. The arresting agency column tells you whether Bangor police, the sheriff, the State Police, or another department made the arrest, which is the office to ask about the case. Use View Charges before calling, and note the inmate ID for deposits.

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3. Is there a phone option?

The automated line at 207-922-3898 gives charges, bail, and release dates. Staff answer 207-947-4585 Monday to Friday, 8 a.m. to 4 p.m.

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4. Mugshots

The roster shows mugshots for most people. For other copies, media should ask the Sheriff's Office at 207-947-4585. ICE detainee records go through the ICE FOIA page. Federal mugshots are not public except some released by the U.S. Marshals Service.

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5. What happens at booking?

Officers bring arrests to 85 Hammond St. Booking covers fingerprints, the roster photo, a property log, a check for other warrants, and a health screen. The name usually appears on the roster once booking is done.

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6. How is bail set and posted in Bangor?

Bangor commissioners take the night and weekend calls; judges set terms on weekdays. The commissioner's fee is at most $60 under 15 M.R.S. §1023. Under 15 M.R.S. §1026, judges try release without cash first. The automated line gives the current amount. Our bail page covers posting and conditions.

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7. Do minor charges get cash bail?

Generally no. On minor Penobscot charges, the Bangor jail rarely collects money. If Class E is the most serious count, Maine law mostly keeps cash out of it. Penobscot exceptions include domestic violence, some sex offenses, release violations, and earlier no-shows.

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8. When must the person see a judge first?

A Bangor judge, not a commissioner, handles murder, probation holds, and most release-violation arrests. Until then, no one can post money at Hammond Street. The Exchange Street clerk at 207-561-2300 can give the date.

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9. How do I check for a Penobscot warrant and take care of it?

Penobscot County deputies serve the county's warrants, and the Sheriff's Office on Hammond Street in Bangor answers warrant questions at 207-947-4585 on weekdays; for a city warrant, call the department that brought the charge. Maine has no public warrant search, and court access is explained on the electronic records page. Walking into the Penobscot County Jail at 85 Hammond St. beside a defense attorney is the usual way to get it handled. If the warrant is for a missed hearing, the clerk at the Judicial Center, 78 Exchange St. (207-561-2300), can discuss a new date.

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10. Where is the case?

  • Penobscot Judicial Center, 78 Exchange St., Bangor: 207-561-2300
  • Lincoln District Court, 52 Main St., Lincoln: 207-794-8512
  • Millinocket District Court, 207 Penobscot Ave., Millinocket: 207-723-4786

Most cases, including those once heard in Newport, are in Bangor.

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11. Release alerts

Releases from Hammond Street appear in VINE. VINELink sends custody alerts by phone or email. The roster's Notify Me button is a second option.

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12. Visits

The Bangor jail sets a waiting period for visits. A person must be held four days before they can have visitors. Visits are usually through a barrier. See our visitation page.

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13. Money, phones, and mail

Keep the inmate ID from the roster for deposits. See our money page, commissary page, phone page, mail page, and email page.

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14. How do I address letters?

Write the person's full name and inmate ID, then 85 Hammond St., Bangor, ME 04401, with your return address. Skip stickers, tape, and cash. Our mail page has more rules.

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15. Will a lawyer be appointed?

Penobscot judges on Exchange Street appoint lawyers. For someone who cannot pay, yes, if they qualify. The request is made at the first Bangor hearing, and the Maine Commission on Public Defense Services supplies counsel. Proof of a job or home helps the lawyer argue for release.

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16. What conditions come with release?

Hammond Street releases come with written terms. Every Maine order bars new crimes. Bangor orders often add no-contact, no-alcohol, or curfew terms. A violation is a new crime under 15 M.R.S. §1092.

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17. The arrest was in Millinocket or Lincoln. Where is the person?

Adults arrested anywhere in the county are brought to Hammond Street in Bangor, even from the Katahdin region. The first hearing may still be in Lincoln or Millinocket District Court, or in Bangor. Check the roster, then plan any trip south for visits or release pickup.

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18. Phone calls from the Bangor jail

Bangor jail phones open to a person after booking. Calls go out on the jail's phone system with a prepaid account or collect; tablet messages work in a similar way. Expect recording and keep case talk for the lawyer. See our phone page and email page.

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19. Are the roster charges final?

No. For a Hammond Street booking, the roster shows the charge. View Charges shows what officers listed at booking. The district attorney decides the formal charges filed in court, which may add, drop, or change counts. Ask the Exchange Street clerk for the filed version.

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20. What should we expect at arraignment in Bangor?

Penobscot first appearances are at the Judicial Center on Exchange Street, 207-561-2300. The accusation is read, rights are covered, and counsel is arranged. The defense may ask for lower bail or changed conditions. People held on Hammond Street often appear by video. Family can sit in the public gallery at the Judicial Center.

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21. How do victims stay informed?

Use VINELink or the roster's Notify Me button. Penobscot prosecutors' advocates help victims follow the case. Call about a broken no-contact order to 911 or the local police line.

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22. Where are people released?

From 85 Hammond St. in downtown Bangor. Property and any account balance are returned at the door. Read the release paper together; the coming hearing and all release terms appear on it.

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23. Is the roster a criminal record?

No. The Hammond Street roster is not a criminal record. It lists current bookings only. A statewide record check goes through the SBI at the Maine State Police; the Bangor clerk keeps court files.

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24. Juveniles

Youth from Penobscot County are held at the Long Creek Youth Development Center, 675 Westbrook St., South Portland, ME 04106; 207-822-2600.

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25. State prison

Long Penobscot sentences are served outside Bangor. Search the Maine Department of Corrections list. Our Maine state prisons page has details.

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26. Federal

Federal defendants in Bangor are held for the U.S. Marshals Service. The Marshals' Bangor office is in the federal building at 202 Harlow St., Suite 321, Bangor, ME 04401 (207-945-0416); headquarters is at 156 Federal St., Suite 124, Portland (207-780-3355). The U.S. District Court for the District of Maine clerk is at 202 Harlow St. in Bangor (207-945-0575) and 156 Federal St. in Portland (207-780-3356). Sentenced people show up in the Federal Bureau of Prisons inmate locator.

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27. ICE

Hammond Street in Bangor may get immigration detainers. Form I-247A asks for a hold up to 48 hours after they would otherwise be released (8 CFR 287.7(d)). Under 5 M.R.S. §4763 and §4764, Hammond Street staff may not keep a person in a cell on that paper alone, and the person must get a copy. Check the ICE detainee locator.

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28. Did Bangor officers write a summons?

If so, no Hammond Street booking exists. The person stays free until the court date on the paper.

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29. How do bail scams usually work in Bangor?

The Bangor jail at 207-947-4585 can confirm real bail. Callers impersonate officials and demand gift cards or wires. The Hammond Street jail and the Exchange Street clerk take payment in person, never by phone.

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30. How can I confirm a date at the Judicial Center?

Read the release form, then call the Exchange Street clerk. Our court guide lists phones.

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31. Who handles bail overnight in Bangor?

Penobscot bail after hours is set at Hammond Street. A bail commissioner, appointed by the court, travels to the jail after hours, sets terms, and may charge as much as $60.

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32. Is there medical staff at the Bangor jail?

Yes. The Bangor jail screens health at intake. Intake includes a health screen. Relatives may phone with concerns, though privacy rules require the inmate's written OK before details are shared.

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33. No match on the roster. What next?

Try the legal name. The Hammond Street roster sometimes has no match. The person may already be out, have a summons, or be boarded at another jail.

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34. What should I sort out before going to Hammond Street?

Call the Bangor jail at 207-947-4585 first. Confirm custody by phone and ask about bail windows. ID and exact cash save time.

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35. Neighboring jails

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36. Police non-emergency numbers

Penobscot towns lacking a local department get patrols from deputies and troopers. The Northern Field Troop's Bangor barracks: 207-973-3700.

Emergency: 911.

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Maine bail and release

Penobscot County, Maine Bail at the Bangor Jail

Getting someone out on bail or bond after a booking in Bangor, Brewer, Old Town, Millinocket, Lincoln, or any other Penobscot town are the focus of this page. You will see who decides the amount, where to pay on Hammond Street, and which release rules apply. The U.S. Census Bureau's Vintage 2025 estimate counted 157,967 residents on July 1, 2025, making it Maine's third-largest county.

Search for an Inmate or Active Arrest Warrant in Penobscot County

1. Where is the jail?

The Penobscot County Jail, 85 Hammond St., Bangor, ME 04401. Main number: 207-947-4585, Monday to Friday, 8 a.m. to 4 p.m.

  • Alternative number: automated inmate info line for charges, bail, and release dates, 207-922-3898
  • Alternative number: Penobscot Regional Communications, non-emergency, 207-945-4636
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2. How can I learn the bail amount?

Dial the automated line at 207-922-3898 and enter the person's name. It reads back charges and bail. Staff on Hammond Street can help during business hours.

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3. Who sets bail at night?

At 85 Hammond St. in Bangor, nights differ from court days. A bail commissioner, unless a judge did on a warrant. Commissioners charge up to $60 (15 M.R.S. §1023), cannot take murder cases, and cannot overrule a judge.

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4. What is Maine Pretrial Services?

Penobscot judges on Exchange Street can order pretrial supervision. A judge may release someone on a pretrial contract with supervision instead of money. Maine Pretrial Services in Bangor runs these contracts; its number is 207-945-4930.

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5. Is money required?

In many cases, no. 15 M.R.S. §1026 tells Bangor judges to first try release on recognizance or an unsecured bond. Most Class E charges cannot carry cash bail, though domestic violence and certain other offenses are excepted.

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6. What about money for commissary?

Money left at the Hammond Street jail for spending is not bail. That is separate from bail. See our money page, commissary page, and phone page.

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7. What release terms apply?

Penobscot release orders ban new crimes and include an extradition waiver, plus any extra limits. A violation is a crime under 15 M.R.S. §1092.

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8. Courts

  • Penobscot Judicial Center (Superior Court and Bangor District Court), 78 Exchange St., Bangor, ME 04401; 207-561-2300
  • Lincoln District Court, 52 Main St., Lincoln, ME 04457; 207-794-8512
  • Millinocket District Court, 207 Penobscot Ave., Millinocket, ME 04462; 207-723-4786

Newport District Court cases are now heard in Bangor. More on our court page.

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9. Lawyers

Bail reviews for Penobscot cases happen at the Judicial Center on Exchange Street. Counsel can ask a judge to revisit bail. If you cannot pay, the Highlands office of the Maine Commission on Public Defense Services, 23 Water St., Suite 200, Bangor, ME 04401, 207-941-4880, handles appointed cases.

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10. Bail refunds

Money posted in a Penobscot case is repaid through the Exchange Street clerk after the case closes, so long as no court date was missed.

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11. ICE requests

The Bangor jail can receive ICE requests. ICE can file Form I-247A asking that someone be held up to 48 hours after they would otherwise be released (8 CFR 287.7(d)). 5 M.R.S. §4763 and §4764 bars the Hammond Street jail from holding anyone on that alone and requires giving the person a copy. See the ICE detainee locator.

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12. Federal court

13. Other jails

First try Bangor at 207-947-4585. Jails for neighboring counties:

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Penobscot County Jail ON-SITE (at the jail) Personal non-contact VISITATION SCHEDULE

(NOTE: Scroll past the Schedule below for the Video Visitation Schedules)

85 Hammond Street
Bangor, ME 04401

207-945-4932

  • Always call 207-945-4932 to confirm that personal, non-contact visits are available. 
  • Visitation times are posted in the visitation area.
  • Visits are for one hour. One visit per night.
  • To schedule an appointment you must call:
    -  Tuesday visits; visitors must call on Monday between the hours of 12:30pm and 3:30pm.
    -  Thursday visits; visitors must call on Wednesday between the hours of 12:30pm and 3:30pm.
    -  Saturday visits; visitors must call on Thursday between the hours of 1230pm and 3:30pm.
    -  Sunday visits; visitors must call on Friday between the hours of 1230pm and 3:30pm.
  • Inmates must be incarcerated for four (4) days in the Penobscot County Jail before they are eligible for a visit.

NON CONTACT PERSONAL VISITS

INMATE'S LAST NAME DAY TIMES
Last Name A - L TUE 6:30-7:30PM
7:30-8:30PM
*8:30-9:30PM
*9:30-10:30PM
Last Name M-Z THU 6:30-7:30PM
7:30-8:30PM
*8:30-9:30PM
*9:30-10:30PM
Last Name A - L SAT 6:30-7:30PM
7:30-8:30PM
*8:30-9:30PM
*9:30-10:30PM
Last Name M-Z SUN 6:30-7:30PM
7:30-8:30PM
*8:30-9:30PM
*9:30-10:30PM

* Visits that start at 8:30PM and 9:30PM will only take place if there is overflow from the regularly scheduled 6:30PM and 7:30PM visits.


Penobscot County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

85 Hammond Street
Bangor, ME 04401
207-947-4585

Schedule Video Visits online with Securus

  • The first on-site Visit each week is free.
  • Visits are 30 minutes.
  • Visitation schedule subject to change.
  • Inmates are allowed one visit per day however the weekly limit is determined by the inmates classification.
  • A maximum of 2 guests are allowed per an on-site video session.
  • All visits must be made at least 24 hours in advance.

ON SITE VISITATION SCHEDULE

DAY TIME
SUNDAY 11:00 AM - 11:00 PM
MONDAY 11:00 AM - 11:00 PM
TUESDAY 11:00 AM - 11:00 PM
WEDNESDAY 11:00 AM - 11:00 PM
THURSDAY 11:00 AM - 11:00 PM
FRIDAY 11:00 AM - 11:00 PM
SATURDAY 11:00 AM - 11:00 PM


Penobscot County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Securus

  • All visits must be scheduled at least 24 hours in advance.
  • Remote visits are charged a fee of $5.95 for a 20 minutes visit or $11.90 for a 40-minute visit.
  • Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

DAY TIME
SUNDAY 10:30 AM - 11:00 PM
MONDAY 10:30 AM - 11:00 PM
TUESDAY 10:30 AM - 11:00 PM
WEDNESDAY 10:30 AM - 11:00 PM
THURSDAY 10:30 AM - 11:00 PM
FRIDAY 10:30 AM - 11:00 PM
SATURDAY 10:30 AM - 11:00 PM

Attorneys have access to their clients during the following times:

10:30 AM - 11:00 PM

  • Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
  • On-site Attorney Visits are free.
  • Attorneys may call 207-947-4585 for questions or appointments.

 

Search for an Inmate or Active Arrest Warrant in Penobscot County

Securus Video Connect Remote Video Visitation

Provider: Securus Technologies (Aventiv)

Securus Video Connect allows families to conduct scheduled face-to-face video visits with incarcerated loved ones from home. Using a computer with a webcam or the Securus mobile app, visitors can join live video sessions without traveling to the facility or waiting in jail visitor lobbies.

Search for an Inmate or Active Arrest Warrant in Penobscot County

Important: Advance Registration and Visitor Clearance Required

Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.

Step-by-Step Instructions to Register and Schedule a Video Visit

  • Visit securustech.online or open the Securus mobile app.
  • Register your account and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
  • Wait for email confirmation indicating that facility administration has granted visitor approval.
  • Select Schedule a Visit, choose your detention facility, and select the inmate.
  • Browse the available schedule calendar, select an open 20- or 30-minute time slot, and pay the fee using a credit or debit card.
  • Log into the website or app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.

What the Inmate Needs to Do

The inmate receives an alert on their housing unit video kiosk or personal tablet. At the scheduled time, they log in with their PIN and sit in front of the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Securus Video Connect, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:

  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your mobile phone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Direct Bill Phone Calling: Establish an invoiced monthly billing account for qualified residential landlines.
    • Learn more on our website: Direct Bill Phone Calling Guide  |  • Visit official vendor page: Securus Direct Bill
  • JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers
  • JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
    • Learn more on our website: Email Messaging Guide  |  • Visit official vendor page: JPay Email Services

Maine courts

Penobscot County Courts

Most Penobscot cases are heard at the Penobscot Judicial Center, 78 Exchange St., Bangor, which houses the Penobscot County Superior Court and the Bangor District Court (207-561-2300). Two smaller courts serve the north: Lincoln District Court, 52 Main St. (207-794-8512), and Millinocket District Court, 207 Penobscot Ave. (207-723-4786). Bangor court roles and clerk lines follow.

Search for an Inmate or Active Arrest Warrant in Penobscot County

1. Penobscot Judicial Center

78 Exchange St., Bangor, ME 04401; 207-561-2300. Both the Superior Court and the Bangor District Court are here. Newport District Court cases also moved here.

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2. Lincoln District Court

52 Main St., Lincoln, ME 04457; 207-794-8512.

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3. Millinocket District Court

207 Penobscot Ave., Millinocket, ME 04462; 207-723-4786.

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4. Jury cases

Maine's Unified Criminal Docket sends cases that need a jury to the Superior Court on Exchange Street.

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5. First appearance

People held at the Penobscot County Jail usually appear by video or in person soon after arrest. See our bail page.

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6. Public defenders

The Highlands public defender office, 23 Water St., Suite 200, Bangor, ME 04401; 207-941-4880.

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7. Case questions

Call the clerk for the court location with the defendant's name and birth date, during business hours.

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8. How are warrants from the Bangor, Lincoln and Millinocket courts served?

The Penobscot County Sheriff's Office, 85 Hammond St. in Bangor, serves county warrants and answers at 207-947-4585. Bangor, Brewer and Old Town police serve many too. Maine does not offer a statewide warrant search to the public, and the Judicial Branch records page shows which counties' dockets are online. Someone who wants it cleared can go with counsel to the Penobscot County Jail on Hammond Street, or ask one of these clerks to put the case back on the calendar: Penobscot Judicial Center, 78 Exchange St. (207-561-2300); Lincoln District Court, 52 Main St. (207-794-8512); Millinocket District Court, 207 Penobscot Ave. (207-723-4786).

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9. Federal court

U.S. District Court for the District of Maine, Margaret Chase Smith Federal Building, 202 Harlow St., Bangor, ME 04401; 207-945-0575.

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Search for an Inmate or Active Arrest Warrant in Penobscot County

Arrested in Maine: criminal court process

Buy Commissary for an Inmate in the Penobscot County Jail

Penobscot County Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate

The Penobscot County Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.

Call the facility at 207-947-4585 to ask whether there is a limit on how much an inmate can spend on commissary.

Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.

Scroll down for further information on the commissary program, how it works, what type of things inmates can buy, how often they receive commissary, and a lot more.

You can also go to our Inmate Money page for information on how to send money to an inmate.

Access Secure Deposits (Trust Money)

Provider: Access Corrections / Keefe Group

Access Secure Deposits (Smart Deposit) allows families and friends to securely transfer money directly into an incarcerated person's jail trust account using a debit or credit card. Deposited funds become immediately available for your loved one to purchase essential hygiene goods, over-the-counter medication, food items, and writing materials from the facility commissary.

Search for an Inmate or Active Arrest Warrant in Penobscot County

Important: Inmate Banking Policies Vary by Facility

Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.

Step-by-Step Instructions to Register and Access Service

  • Obtain the inmate's legal first and last name, date of birth, and official six- to ten-digit Booking or Inmate ID number.
  • Visit the official Access Corrections portal at www.accesscorrections.com or download the Access Corrections mobile app.
  • Select the state and the exact detention facility or county jail where the inmate is currently housed.
  • Add the inmate as a contact and confirm their identity from the facility roster.
  • Enter your debit or credit card billing information, choose your deposit amount, review the facility processing fee, and submit your payment.
  • Save and print your transaction confirmation number for verification.

What the Inmate Needs to Do

The inmate does not need internet access to receive your deposit. Once approved, the funds post directly to their facility account balance. The inmate can verify their balance at the dayroom kiosk or on their trust statement and start ordering items on the next designated commissary day.

Official Provider: Access Corrections / Keefe Group Official Website

Customer Service Telephone: 1-866-345-1884

Support Hours: 24/7/365

Supported Languages: English and Spanish

Other Services Provided by Access Corrections / Keefe Group

In addition to Access Secure Deposits (Trust Money), Access Corrections / Keefe Group provides several other communication, financial, and visitation services at participating correctional facilities:

Search for an Inmate or Active Arrest Warrant in Penobscot County

Deposit Money for an Inmate in the Penobscot County Jail

The Easiest and Securest Way of Depositing Money for an Inmate

There are several methods for depositing money on an inmate's account:

1. To send money online to an inmate in the Penobscot County Jail use Access Corrections.

2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 866-345-1884.

3. Some jails have an Access Corrections kiosk for cash or card deposits. Call the Penobscot County Jail to ask whether it has one and where it is.

4. Access Corrections also has Kiosk machines that you can find in check cashing stores and retail outlets across the country.

5. The Penobscot County Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 207-947-4585.

*When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.

6. To ask whether the Penobscot County Jail takes deposits in person, and when, call 207-947-4585.

Send an Inmate Mail in the Penobscot County Jail

Penobscot County Jail sits on Hammond Street in downtown Bangor and is run by the Penobscot County Sheriff's Office. Letters stay on paper, and every piece is opened and inspected for contraband before it is handed out. The same address works for personal letters, legal mail and anything a publisher ships.

All mail, including legal mail and publications:
Penobscot County Jail
85 Hammond Street
Bangor, ME 04401

  • Use the right name: Write the person's full name exactly as they were booked, plus their inmate ID number. The inmate list is updated each weekday morning, and the sheriff's automated line at 207-922-3898 has an up-to-the-minute list.
  • Your address: Put your name and return address in the top left corner. Mail without it is likely to end up destroyed.
  • Money: Family can bring money to the jail lobby to put on an account, or send it online.
  • Ink and drawings: Use blue or black ink. No crayons, felt markers or drawings, on the letter or on the outside.
  • Loose items: Glitter, confetti or anything else added to the envelope will get it refused.
  • Photos: Real prints are fine. Polaroid pictures get turned away.
  • Greeting cards: Simple ones without music.
  • Books and magazines: New only, mailed by the publisher, and never hardcover. Obscene or very violent books are not delivered, and magazines with adult content, weapons or swearing are confiscated.
  • Packages: They must come from the jail's commissary vendor, never from home.
  • Stamps: No stamps by mail. People buy their own at the jail, and those without money get two or three a week.
  • Who can't write: Letters may not go back and forth with a co-defendant, another inmate or a person under a no-contact order.

There's no limit on how much mail a person receives, and it is delivered Monday through Friday. For quicker contact, try electronic messages.

Securus AdvanceConnect Prepaid Calling Accounts

Provider: Securus Technologies (Aventiv)

Securus AdvanceConnect is a prepaid calling account that links directly to your mobile phone or landline number, allowing you to receive outbound calls from an incarcerated individual. Because correctional phone systems never allow incoming calls, funding an AdvanceConnect balance ensures calls are accepted immediately without being blocked by cell carriers.

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Important: Mobile Networks Block Inmate Calls Without Prepaid Funds

Correctional facilities do not allow collect billing to cell phones, and mobile carriers automatically block incoming collect calls from detention centers. While some residential landlines may allow direct billing, mobile phones and VoIP services require an active prepaid AdvanceConnect balance, which you can verify with your phone provider. If you do not register online and fund your account right away, your loved one will hear an automated error message stating that your number cannot accept calls.

Step-by-Step Instructions to Register and Fund AdvanceConnect

  • Go to securustech.online or open the Securus mobile app.
  • Select Sign Up and create your account using your 10-digit telephone number and email address.
  • Search for your facility by state and agency name, then add the inmate using their full legal name or booking ID.
  • Select AdvanceConnect under calling accounts.
  • Choose your deposit amount, review convenience and transaction fees, and enter your credit or debit card billing details.
  • Authorize payment and confirm that your mobile phone allows calls from automated or unknown correctional numbers.

What the Inmate Needs to Do

The inmate picks up any dayroom phone or logs onto their handheld tablet, dials your 10-digit number, and enters their assigned PIN. The automated system verifies that your AdvanceConnect account has an active balance and connects the call. All calls are subject to recording and monitoring by facility staff.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to AdvanceConnect Prepaid Calling, Securus Technologies and its subsidiary JPay provide several other communication, financial, and visitation services:

  • Direct Bill Phone Calling: Establish a monthly billed calling account for verified landline numbers.
    • Learn more on our website: Direct Bill Phone Calling Guide  |  • Visit official vendor page: Securus Direct Bill
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers
  • JPay Email Messaging & Photos: Send electronic messages, photo attachments, and VideoGrams directly to their tablet or kiosk.
    • Learn more on our website: Email Messaging Guide  |  • Visit official vendor page: JPay Email Services

Securus Direct Bill Phone Calling Services

Provider: Securus Technologies (Aventiv)

Securus Direct Bill is an invoiced telephone calling service designed for approved residential landlines, law offices, and commercial businesses. Instead of prepaying funds in advance, calls received from an incarcerated individual are billed directly to your account on a monthly itemized billing invoice.

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Important: Direct Bill Requires Credit Approval and Qualifying Lines

Direct Bill is not available for mobile cell phones, internet VoIP numbers, or customers with poor or unestablished telephone credit history. Correctional facilities enforce strict telecommunications billing rules, which you can verify by calling Securus customer care. If your line does not meet credit approval standards, you must open an AdvanceConnect prepaid account instead to receive incoming calls from your loved one.

Step-by-Step Instructions to Set Up a Direct Bill Account

  • Contact Securus customer service at 1-800-844-6591 or submit an application via securustech.net.
  • Provide your billing name, service address, and qualifying residential or business landline telephone number.
  • Submit to a standard credit evaluation performed by Securus to determine billing eligibility.
  • Establish your authorized monthly credit limit upon approval.
  • When your phone rings with a call from the detention center, follow the recorded operator instructions and press the requested key to accept charges.
  • Pay your monthly billing invoice online, by phone, or through the mail.

What the Inmate Needs to Do

The inmate dials your phone number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your account is in good standing and has not exceeded its monthly spending ceiling before connecting the call. All non-privileged conversations are recorded and monitored.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Direct Bill Calling, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:

  • AdvanceConnect Prepaid Calling: Fund a prepaid calling account tied to your mobile phone number.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers
  • JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
    • Learn more on our website: Email Messaging Guide  |  • Visit official vendor page: JPay Email Services

Securus eMessaging & Digital Mail Delivery

Provider: Securus Technologies (Aventiv)

Securus eMessaging provides a digital messaging service that allows family members to send electronic letters, digital photos, and eCards directly to an incarcerated loved one via handheld tablets and housing unit kiosks. Messages are screened electronically, delivering communication within hours instead of waiting days for postal mail delivery.

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Important: Physical Mail Bans and Stamp Requirements Vary

Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional systems. While some jails continue to accept handwritten letters, many facilities have transitioned entirely to electronic messaging or digital mail scanning, which you can verify by checking facility rules. If you do not register online and purchase eMessaging stamps right away, your loved one may face lengthy periods without direct written contact from family.

Step-by-Step Instructions to Register and Send eMessages

  • Go to securustech.online or open the Securus mobile app.
  • Sign into your verified profile or create an account with your email and phone number.
  • Select eMessaging from your service dashboard.
  • Link the inmate to your account by selecting the facility and entering their legal name or booking ID.
  • Purchase an eMessaging stamp book using a debit or credit card.
  • Type your message in the editor, attach photos or eCards if permitted, and optionally include a prepaid reply stamp.
  • Submit your message to the facility's screening queue.

What the Inmate Needs to Do

All electronic correspondence is screened by correctional staff before delivery. Once approved, the message arrives in the inmate's inbox on their assigned Securus tablet or housing unit kiosk. The inmate opens the message, views attached photos, and drafts an electronic reply using their available stamp balance.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to eMessaging, Securus provides calling, video visitation, and trust money services:

  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your mobile phone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers

Securus Community Tablets & Digital Services

Provider: Securus Technologies (Aventiv)

Securus Technologies (Aventiv) deploys secure, corrections-grade community tablets to incarcerated individuals across state prison systems and county jails. Operating over a private, encrypted facility network, these devices provide access to digital messaging (eMessaging), phone calls, educational courses, job search tools, eBooks, podcasts, and streaming music directly from housing units.

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Important: Tablet Hardware Deployment and Rental Rules Vary

Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.

Step-by-Step Instructions to Support and Fund Securus Tablets

  • Verify that Securus handheld tablets are deployed at your loved one's specific facility.
  • Log into your account at securustech.online or launch the Securus mobile app.
  • Ensure the inmate is linked to your contact list using their legal name and booking ID number.
  • Purchase eMessaging Stamps for digital messaging, fund an AdvanceConnect account for phone calls, or deposit funds into their Inmate Debit account for music and media.
  • Review all transaction charges, complete payment with a credit or debit card, and save your confirmation receipt.
  • Notify your loved one that funds have posted so they can access their media and communication apps.

What the Inmate Needs to Do

The inmate unlocks their assigned tablet using their facility PIN or biometric verification. They can access free rehabilitative and educational materials at no charge, or open communication and media applications to draft messages, place phone calls, or stream music using available balances. Devices are docked during quiet hours and shift changes for secure recharging and data synchronization.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Tablet Services, Securus provides calling, messaging, video visitation, and trust money transfers:

  • eMessaging & Digital Mail: Send electronic messages, photo attachments, and eCards directly to an inmate's tablet.
    • Learn more on our website: eMessaging Guide  |  • Visit official vendor page: Securus eMessaging
  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers

Penobscot County Juvenile Facilities

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The Penobscot County Jail serves the following cities and towns of Penobscot County: Alton, Bangor, Bradford, Bradley, Brewer, Burlington, Carmel, Carroll Plantation, Charleston, Chester, Clifton, Corinna, Corinth, Dexter, Dixmont, East Millinocket, Eddington, Edinburg, Enfield, Etna, Exeter, Garland, Glenburn, Greenbush, Greenfield, Hampden, Hermon, Holden, Howland, Hudson, Indian Island, Kenduskeag, Kingman Township, Lagrange, Lee, Levant, Lincoln, Lowell, Mattawamkeag, Maxfield, Medway, Milford, Millinocket, Newburgh, Newport, Old Town, Orono, Orrington, Passadumkeag, Patten, Plymouth, Prentiss Township, Seboeis Plantation, Springfield, Stacyville, Stetson, Veazie, Winn and Woodville.

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