Baltimore City Correctional Center Inmate Commissary

Baltimore City Correctional Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Baltimore City Correctional Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Baltimore City Correctional Center:
Inmate's Full Name & Inmate’s State Identification (SID) number
BCCC
901 GREENMOUNT AVENUE
BALTIMORE, MARYLAND 21202

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How Do I put Money on an Inmate's Commissary Account in the Baltimore City Correctional Center?

There are three options for putting money on an inmate's books:

Option 1 - Deposit Inmate Money Online
Baltimore City Correctional Center uses Access Corrections to process all online deposits to an inmate's account. Access Corrections charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.


Option 2 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank, Western Union, or Moneygram.

• Make the Money Order out to the Inmate’s Name, Facility Name or Abbreviation, and Inmate’s State Identification # (SID). 
• Make sure your name and return address are on the envelope, and mail it to:

DPSCS Lockbox
P.O. Box 17111
Baltimore, MD 21297-0382

• It can take up to ten days from the time you mail it for the funds to appear in the inmate's account. 
• Money Orders for more than $250 will take 30 days, so you can send multiple money orders for less than that amount.
• Deposits are NOT refundable.
• If you have any questions about a deposit, email [email protected] and put the Inmate’s Name and SID number in the subject field.  
  You'll need the following information:
  - Inmate Name;
  - Inmate’s State Identification (SID) Number;
  - Receipt Number;
  - Date the Money Order was Cashed; and
  - Total Amount Deposited

• You should call the banking institution that issued the money order for the date cashed or similarly related questions, first.. 

Option 3 - Make an Inmate Deposit over the Phone by calling Access Corrections at 866-345-1884.

For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.

Baltimore City Correctional Center Remote (from your home) Video Inmate Visits

• Inmates and their friends and family members can communicate by video remotely by using a service called Microsoft Teams. Maryland Corrections has a full page describing how it works.
• Download the app for iphones. Follow the instructions.
• Download the app for Android. Follow the instructions.
• After registering, invitations and a link for your Virtual Visit will be sent to the email address on file.
  - Open the email invitation;
  - You can join the virtual visitation by:
  - Click the link that states "Click here to join the meeting" from your email at the time of your meeting; or download the attached .ics file. This will place the meeting information into your calendar application. When it is time for the virtual visitation, you can access the meeting link via Event Details in your calendar application;
• To Access Microsoft Teams from your computer:
  - No application download is required.  
  - Open the invitation email as you would normally open any other email from your computer's browser.
  - Click the link that states "Click here to join the meeting" from your email at the time of your meeting.

How to Send a Carepack Commissary Package Directly to an Inmate in Baltimore city

To send a commissary carepack (food, snacks and goods) directly to an inmate in Baltimore City Correctional Center follow these steps:

• Select Maryland, then select Baltimore City Correctional Center, and then select the 'Send a Package Order' option.
• Register and create an account with Access Securepak, for Baltimore city.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Baltimore city at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Baltimore City Correctional Center check out our Commissary Instructions Page for Baltimore city.

How to Send Money to an Inmate in Baltimore city

To send commissary money to an inmate in Baltimore City Correctional Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Maryland, then select Baltimore City Correctional Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Baltimore City Correctional Center.

How to Communicate with an Baltimore City Correctional Center Inmate by Mail and by Email

To mail or email an inmate in Baltimore city follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Baltimore City Correctional Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Baltimore City Correctional Center has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Baltimore City Correctional Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Baltimore city inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Baltimore city can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How Inmates Can Use a Tablet to Access Services at Baltimore City Correctional Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Baltimore City Correctional Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards, Phone Calling Time or Commissary

To Deposit Money in an inmate's account follow these steps:

• Create a ConnectNetwork account 
• Select your inmate, and add to them to your account,
• Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.

Features:

• Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
• Mobile-friendly deposit options are available via their app.
• Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
• Deposits that are mailed are processed the next business day after they are received by GTL.
• Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Baltimore city, can be found on our Send Money Page.

How Do You Communicate with an Inmate in the Baltimore City Correctional Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Baltimore City Correctional Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Baltimore City Correctional Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.