Address:
100 North Court Street
Westminster, MD 21157
Phone:
410-386-2628
They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.
After Registering/Logging In:
1. You choose Carroll County Detention Center.
2. You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3. You add a credit or debit card.
4. You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5. You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6. Carroll County Detention Center charges a fee for each message sent or received.
Important Things to Know
- Access Corrections has an iphone app and an android app for using their services.
- ALL of your correspondence will be monitored by the jail.
- Do NOT write anything you wouldn’t want repeated in court.
- Rates vary and are always subject to change.
- Inmates can write you back ONLY if you select that option.
- You CAN send photos up to 32MB in file size. Subject to change.
- You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
- You may NOT type or send emoticons.
- You may NOT copy and paste text. Type directly.
- You may NOT type profanities, violence or characters not approved.
- Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
- You may NOT transfer credits to another email.
Phone: 866-345-1884
Email: [email protected]
FAQ
Contact Page
iphone app
Android app
Carroll County Detention Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Carroll County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Because Carroll County and Maryland can change their bail bond procedures, it is always best to call either the Carroll County Detention Center at 410-386-2628, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.
Ask the staff at the Carroll County Detention Center or the Carroll County Court Clerk these specific questions:
If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.
This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.
For inmates receiving mail in the Carroll County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail, newspapers, magazines and books are to be shipped to the Carroll County Detention Center:
Inmate's Full Name & Inmate ID# (call 410-386-2628 for this)
Carroll County Detention Center
100 N. Court Street
Westminster, MD 21157
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Carroll County Detention Center uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Carroll County Detention Center inmate's account for communication services, check out our Send Money page.
To mail or email an inmate in Carroll County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Carroll County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Carroll County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
To visit an inmate in Carroll County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Carroll County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Carroll County Detention Center:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Carroll County follow these steps:
1. Start by confirming that Carroll County Detention Center's Video Visitation is working correctly by looking up Carroll County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Carroll County Detention Center, and then the inmate you wish to communicate with.
Other Carroll County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Carroll County Detention Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Carroll County, can be found on our Visit Inmate Page.
Carroll County Detention Center Phone: 410-386-2628
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Carroll County Detention Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Carroll County Detention Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Carroll County Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Carroll County Detention Center check out our Commissary Instructions Page for Carroll County.
To send commissary money to an inmate in Carroll County Detention Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Carroll County Detention Center.
To send a secure email message to an inmate in Carroll County Detention Center follow these steps:
For all information on how to Text/Email an Inmate in Carroll County Detention Center check out our Secure Messaging Guide for Carroll County.
Can you email or text an inmate in Carroll County Detention Center?
Yes, Carroll County Detention Center contracts with a third-party service called Access Corrections Secure Mail. You can exchange digital messages with an inmate for a fee. The way it works is that after registering, you purchase a certain amount of 'credits' which cost $0.01 each. You can spend those credits on words or photos. Likewise, if you allow it, your inmate can also use those credits to message you back. They cannot send photos though. Important things to know: Don't send anything violent or pornographic. Don't send anything related to a crime or his case. All your correspondence will be monitored by the jail staff. You can have unlimited credits, but are limited to how much you can purchase at one time. For any questions about Secure Mail, call Access Corrections at 866-345-1884, or call the jail at 410-386-2628. Learn more about how to text/email an inmate in the Carroll County Detention Center.
Can an inmate in Carroll County Detention Center email or text me?
Yes, an inmate in Carroll County Detention Center can email or text you using the jail's third-party service called Access Corrections Secure Mail. Inmates can write you back ONLY if you select that option, so make sure you check the box for allowing your inmate to be able to message you when you open your account. For any questions about Secure Mail, call Access Corrections at 866-345-1884, or call the jail at 410-386-2628. Learn more about how to text/email an inmate in the Carroll County Detention Center.
How do I email or text an inmate in Carroll County Detention Center?
To send an email or a text to an inmate in Carroll County Detention Center, you first need to register with the third-party service they contract with, Access Corrections. You can link to it directly and get full instructions on the JailExchange website linked above. After registering, you select Carroll County Detention Center, then select your inmate, then add your payment method, and then you can write your message and/or upload the photo(s) you are choosing to send them. Access Corrections will walk you through each step. They also have apps for both iphone and Android. For any questions about Secure Mail, call Access Corrections at 866-345-1884, or call the jail at 410-386-2628. Learn more about how to text/email an inmate in the Carroll County Detention Center.
How long does it take for my email or text to get to to an inmate?
Access Corrections Secure messaging, the third party service used to send texts/emails to an inmate in Carroll County Detention Center processes the text and/or photo to your inmate immediately. First it has to be reviewed by their filtering (censoring) system. If it passes that it gets sent to the facility so that their staff can review it, just like they review regular snail mail. The entire process can take as short as one day, but as long as five days. For any questions about Secure Mail, call Access Corrections at 866-345-1884, or call the jail at 410-386-2628. Learn more about how to text/email an inmate in the Carroll County Detention Center.
Can I send a photo by email or text to an inmate in Carroll County Detention Center
Yes. Using a third party service the Carroll County Detention Center allows, Access Corrections Secure Mail, you can send a photo of up to 32MB in file size. While Secure messaging is not an email or texting service per se, it functions like email, except that your photos must first be reviewed and cleared by the jail before they are forwarded on to your inmate. For any questions about Secure Mail, call Access Corrections at 866-345-1884. Learn more about how to text/email an inmate in the Carroll County Detention Center.
How much does it cost to send an email, text or photo to an inmate in Carroll County Detention Center?
The cost to send an inmate a text, an email or a photo using Access Corrections Secure Mail is $0.01 per credit. The fee is designed this way so that they can change the definition of what a 'credit' is. This means that if the jail decides that they want to allow a credit to mean "one word', or to mean "one letter or number" they have that option. You can also choose a 'plan' with special pricing. In the long run, you will end up saving money by purchasing a 'plan'. After registering with Access Corrections, and selecting Carroll County Detention Center, then your inmate, and then preparing a message, you can review the cost to you prior to sending it. For any questions about Secure Mail, call Access Corrections at 866-345-1884, or you can learn more about how to text/email an inmate in the Carroll County Detention Center.
Can I send an inmate in Carroll County Detention Center emoticons in my emails or texts?
No. Access Corrections Secure Mail does NOT allow, nor recognize emoticons in your digital messages to an inmate in Carroll County Detention Center. If you use an emoticon it will be rejected and the inmate will not see it. You may only use words. For any questions about Secure Mail, call Access Corrections at 866-345-1884, or you can learn more about how to text/email an inmate in the Carroll County Detention Center.