Bristol County Jail & House of Correction

Bristol County Jail & House of Correction

Physical Address

400 Faunce Corner Road
North Dartmouth, MA 02747

Jail Phone Number

508-995-6400
Massachusetts inmate search

Bristol County Inmate Search

Search for someone in custody after a New Bedford, Taunton or Attleboro arrest, check charges and hearing dates, and see who handles booking photo and mugshot requests. The Bristol County Sheriff's Office runs three facilities: the Ash Street Jail and Regional Lock-Up, 226 Ash Street, New Bedford, MA 02740, 508-996-6704; the Bristol County Jail and House of Correction, 400 Faunce Corner Road, North Dartmouth, MA 02747, 508-995-6400; and the Bristol County Women's Center, 400 Faunce Corner Road, North Dartmouth, MA 02747, 508-995-6400. Before that, New Bedford Police, Fall River Police and the other local departments hold people at their own stations.

Search for an Inmate or Active Arrest Warrant in Bristol County

Read inmate search answers

1. Where does someone go after a Bristol arrest?

New Bedford Police, Fall River Police or the town that made the arrest keeps the person in a station cell until a bail commissioner or clerk-magistrate acts or the arraignment is held. Anyone the court does not release goes to one of three Sheriff's sites; the figures below are the ones the sheriff's office lists: - Ash Street Jail and Regional Lock-Up in New Bedford holds more than 200 pretrial prisoners. - Bristol County Jail and House of Correction in North Dartmouth, a 1,100-bed facility, holds men serving county sentences of 30 months or less, plus higher-security pretrial men and women, with a 400-bed modular unit for treatment, pre-release and work crews. - Women's Center, on the same North Dartmouth grounds, holds up to 106 women at medium security.

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2. Which Bristol facility is the person in?

For inmate information, call extension 2535 on the Sheriff's main line given above; give the full name and birth date when the line picks up. Our pages for the Ash Street Jail on Ash Street in New Bedford and the House of Correction on Faunce Corner Road in North Dartmouth have more.

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3. How is someone released?

Attleboro, Fall River, New Bedford or Taunton District Court sets release by day, a commissioner by night. Ash Street and Faunce Corner Road run fixed bail times, weekdays at 4:30 p.m., 7:30 p.m., midnight and 3 a.m., with 9 a.m. and noon added on weekends and holidays. Our Bristol bail guide has the steps.

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4. Is there a Bristol warrant out for someone?

New Bedford Police, Fall River Police, the towns and the Sheriff's Office, 508-995-6400, serve warrants, and checking on one is done by phone instead. Phone Probation's central records office at 617-727-5300 to learn whether a warrant is active, and use MassCourts for charges and court dates. Settle it by appearing with counsel where it was issued, surrendering to police, or having the clerk give a fresh date. New Bedford District Court is at 75 North Sixth Street, New Bedford, MA 02740, 508-999-9700. Pickups are booked into the Ash Street jail to wait for court.

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5. Where do I find the charges?

Attleboro District Court, 508-222-5900, and the other District Court clerks will read the complaint; MassCourts carries it by name. Once a grand jury indicts, ring the Taunton Superior Court clerk on 508-823-6588.

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6. Which court has the case?

Four District Courts, in Attleboro, Fall River, New Bedford and Taunton, take the arraignments; indicted felonies then sit in Superior Court in one of those last three cities. Our Bristol court guide has addresses and clerk phones.

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7. How do I find the appointed lawyer?

Taunton District Court, 508-977-6000, or the clerk where the case sits, can name the Committee for Public Counsel Services lawyer picked at arraignment.

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8. How do visits work?

Each Bristol County facility sets visits by housing unit, and the Sheriff's Office publishes a schedule for the Dartmouth complex and for Ash Street. Call the Dartmouth or Ash Street number given above before going, and see our Bristol visiting guide.

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9. How can I stay in touch?

Mail, phone and deposit rules differ between Ash Street and Faunce Corner Road, so ask the Sheriff's main line which apply to the person's unit. Our pages on mail, phone accounts, electronic messages, sending money and commissary explain each service there.

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10. How do I get notice when someone leaves Ash Street or Dartmouth?

Ash Street and the Dartmouth complex report releases to VINELink, which calls or emails registered users. The Sheriff's Office can also confirm, and the District Attorney's victim witness advocates, 508-997-0711, notify victims in their cases.

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11. Can I get a New Bedford or Fall River mugshot?

New Bedford, Fall River and town officers each decide on requests for their own station photos; intake photos from Ash Street or Dartmouth are for the Sheriff's Office. U.S. agencies release no booking pictures beyond fugitive notices from the U.S. Marshals Service. File for ICE pictures with the ICE FOIA office.

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12. What if U.S. agents made the arrest in Bristol?

SouthCoast arrests by FBI, DEA, ATF or other federal agents go to the U.S. District Court for the District of Massachusetts, 617-748-9152. Federal inmates can be found on the Federal Bureau of Prisons locator.

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13. Could ICE hold the person?

Ash Street or Faunce Corner Road can be sent an ICE detainer. 8 CFR 287.7(d) caps that added custody at 48 hours from the release time, and bail on the local charge leaves it in force. Check the ICE detainee locator; the ICE Boston Field Office for SouthCoast detainers is at 1000 District Avenue, Burlington, MA 01803, 781-359-7500.

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14. Where does a long Bristol sentence get served?

Superior Court terms above two and a half years go to the Department of Correction, while shorter ones stay in Dartmouth. Use the Department of Correction lookup and our Massachusetts state prisons list.

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15. What if the person is under 18?

Ash Street and Dartmouth take no one under 18; New Bedford, Fall River and town arrests of teens go to the Department of Youth Services. Its Southeast Region detention line is 508-828-3838, and the main office is at 40 Broad Street, 4th Floor, Boston, MA 02109, 617-727-7575. Its staff share details on a detained youth with a parent or guardian alone.

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16. Who handles medical concerns?

Ash Street and the Dartmouth complex each have medical staff on site. Raise a prescription or health concern by calling the Sheriff's main line and asking for the medical unit.

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17. Where are Bristol County's police stations, and what are their numbers?

Police in New Bedford, Fall River, Attleboro, Taunton and the sixteen towns each run their own lockup for people awaiting bail or arraignment. Fall River and Dighton Police take calls at the numbers below; for any other station, the Faunce Corner Road switchboard named earlier will transfer you: - New Bedford Police, New Bedford - Fall River Police, 685 Pleasant Street, Fall River, MA 02721, 508-676-8511 - Attleboro Police, Attleboro - Taunton Police, Taunton - Acushnet Police, 64 Middle Road, Acushnet, MA 02743 - Berkley Police, Berkley - Dartmouth Police, Dartmouth - Dighton Police, 1458 Somerset Avenue, Dighton, MA 02715, 508-669-6711 - Easton Police, North Easton - Fairhaven Police, Fairhaven - Freetown Police, Freetown - Mansfield Police, Mansfield - North Attleborough Police, North Attleborough - Norton Police, Norton - Raynham Police, Raynham - Rehoboth Police, Rehoboth - Seekonk Police, Seekonk - Somerset Police, Somerset - Swansea Police, Swansea - Westport Police, Westport - Bristol County Sheriff's Office, 400 Faunce Corner Road, North Dartmouth, MA 02747, using the Dartmouth number given in the introduction

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Massachusetts bail and release

Bristol County Bail and Release

Bail and release for anyone arrested in Bristol County, in Attleboro, Taunton, Fall River, New Bedford or the towns between, is covered here. The Bristol County Sheriff's Office holds people at three sites: the Ash Street Jail and Regional Lock-Up, 226 Ash Street, New Bedford, MA 02740, 508-996-6704; the Bristol County Jail and House of Correction, 400 Faunce Corner Road, North Dartmouth, MA 02747, 508-995-6400; and the Bristol County Women's Center at the same Faunce Corner Road address, 400 Faunce Corner Road, North Dartmouth, MA 02747, 508-995-6400.

Search for an Inmate or Active Arrest Warrant in Bristol County

1. Who sets bail after a Bristol arrest?

Attleboro, Fall River, New Bedford and Taunton District Court judges and clerk-magistrates rule on release while their courts sit. Overnight and on weekends, a bail commissioner comes to the station house or to Ash Street. G.L. c. 276, section 58 opens with personal recognizance as the default for every one of these courts, and cash is meant only for a defendant who otherwise might not return.

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2. What can a Bristol County judge order?

New Bedford District Court and the other Bristol County courts may order a written promise to return, a cash sum, a bondsman's surety equal to that sum, or terms such as an ankle bracelet, being home by a set hour, or staying away from a named witness. Section 58 ties any sum to what the defendant can realistically pay.

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3. When are bail times at the Sheriff's facilities?

The Bristol County Sheriff's Office runs scheduled bail times: weekdays at 4:30 p.m., 7:30 p.m., midnight and 3 a.m. (3 a.m. for regional holds only), and on weekends and holidays also at 9 a.m. and noon. The 7:30 p.m. time is cancelled every third Wednesday for court system maintenance. Arrive 30 minutes early. Before driving over, check the amount with the Ash Street jail or the Faunce Corner Road number given above.

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4. How do I post bail?

  1. Call the Sheriff's main line, extension 2535, for inmate information and confirm where the person is held and the amount.
  2. Ask what payment the commissioner accepts and the fee.
  3. Bring a government photo ID.
  4. Arrive 30 minutes before the bail time and keep the receipt.
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5. Can bail be paid while the person is still in a New Bedford or Fall River station cell?

Yes. Fall River Police, New Bedford Police and the eighteen other departments hold arrestees in station cells while a commissioner or clerk-magistrate is reached, or through to arraignment. Bail paid at the desk ends custody right there. Those who stay in are moved to a Sheriff's facility, very often the Ash Street Regional Lock-Up. Station phones are on our Bristol inmate search page; to fund an account for someone kept at Ash Street or Dartmouth, see sending money.

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6. Can someone be held without bail?

Yes. The Bristol County District Attorney's Office, 218 South Main Street, Suite 101, Fall River, MA 02721, 508-997-0711, can ask for a hearing under G.L. c. 276, section 58A. If the judge finds that nothing short of jail protects the community, the defendant can be held up to 120 days before trial.

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7. How is a District Court bail reviewed?

A defendant can ask Bristol County Superior Court to review District Court bail. The Superior Court clerk is in Taunton at 9 Court Street, 508-823-6588, with sessions in Fall River, 508-491-3300, and New Bedford, 508-996-2051.

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8. How does someone get a public defender?

New Bedford District Court, 508-999-9700, and the other three District Courts appoint Committee for Public Counsel Services lawyers at arraignment after an income screening, and the clerk can name the one assigned.

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9. How is cash bail returned?

Bristol County bail money goes from Ash Street or Faunce Corner Road to the District Court clerk on the complaint. A depositor whose defendant made every court date reclaims it at the end with the receipt; Attleboro District Court answers at 508-222-5900, Fall River District Court at 508-491-3200, and Taunton District Court at 508-977-6000.

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10. What happens on a federal charge?

Fall River and New Bedford courts have no role in a federal case; detention is decided by a magistrate judge at the U.S. District Court for the District of Massachusetts, 1 Courthouse Way, Suite 2300, Boston, MA 02210, 617-748-9152. Once sentenced, search the BOP inmate locator.

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11. Does a paid bail at Ash Street lift an ICE detainer?

No. Ash Street or Faunce Corner Road may receive Form I-247A, which seeks custody for 48 more hours at most after the person would leave, under 8 CFR 287.7(d), and it survives the bail payment. Search the ICE detainee locator; ICE's Burlington office handles Dartmouth detainers at 781-359-7500.

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12. Where are longer sentences served?

Men sentenced in Bristol County to two and a half years or less serve at the North Dartmouth House of Correction, and women at the Women's Center. Longer terms go to the Department of Correction; check the Department of Correction lookup or our Massachusetts state prisons list, and see our Bristol court guide.

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Search for an Inmate or Active Arrest Warrant in Bristol County

Bristol County Bail must be Cash only.

If you are bailing out an inmate and want them released the same day, you need to check in at least 30 minutes before the designated bail time because the Court Magistrate calls in 30 minutes beforehand to see who is paying bail.
There is a $40.00 bail fee on top of the bail amount.

The official bail times are as follows:

Monday thru Friday:
4:30 PM
7:30 PM
12 Midnite
3:00 AM

Saturday & Sundays & Holidays
9:00 AM
12 Noon
4:30 PM
7:30 PM
12 Midnite
3:00 AM


 

Bristol County Jail & House of Correction Inmate Visitation Schedule

400 Faunce Corner Road
North Dartmouth, MA 02747
508-995-6400

Visiting hours depend on the person’s housing unit at the Dartmouth jail. Before going, check the housing unit and complete the applicable adult or minor request form. See the Bristol County sheriff’s visitor information and request forms for the approval process, ID requirements, and dress code.

HousingDayVisiting hours
EBMON8–10 a.m.
GBMON10 a.m.–noon
1W / 1EMONnoon–2 p.m.
EC / ED / EE (SMU)MON4–5 p.m.
FBMON6–8 p.m.
EATUE8–9 a.m.
HATUE10 a.m.–noon
GCTUE6–8 p.m.
FBWED8–10 a.m.
2EWED1:30–4:30 p.m.
GAWED4:30–6:30 p.m.
1W / 1EWED6:30–8:30 p.m.
GCTHU8–10 a.m.
HBTHU10 a.m.–noon
FATHU2–4 p.m.
EATHU4–5 p.m.
GBTHU6–8 p.m.
GAFRI8–10 a.m.
2WFRI1:30–4:30 p.m.
HAFRI4:30–6:30 p.m.
EBFRI6:30–8:30 p.m.
2ESAT9–11 a.m.
EC / ED / EE (SMU)SAT11 a.m.–noon
EASAT1–2 p.m.
FASUN9–11 a.m.
2WSUN11 a.m.–1 p.m.
HBSUN1:30–3:30 p.m.

For the Women’s Center or Ash Street Jail, use the schedule for that facility. For special visits, call 508-995-6400.

Massachusetts courts

Bristol County Courts

Criminal cases from New Bedford, Taunton, Attleboro and the other Bristol communities are heard in the courthouses below. Bristol County Superior Court has its clerk at 9 Court Street, Taunton, MA 02780, 508-823-6588, and sits in Fall River and New Bedford too, and first appearances take place in four District Courts. Anyone held for trial goes to the Ash Street Jail and Regional Lock-Up, 226 Ash Street, New Bedford, MA 02740, 508-996-6704, or the Bristol County Jail and House of Correction, 400 Faunce Corner Road, North Dartmouth, MA 02747, 508-995-6400.

Search for an Inmate or Active Arrest Warrant in Bristol County

1. Where is a Fall River, New Bedford, Taunton or Attleboro arraignment?

Each District Court covers its city and nearby towns: - Attleboro District Court, 88 North Main Street, Attleboro, MA 02703, 508-222-5900. - Fall River District Court, 186 South Main Street, 2nd Floor, Fall River, MA 02721, 508-491-3200. - New Bedford District Court, 75 North Sixth Street, New Bedford, MA 02740, 508-999-9700. - Taunton District Court, 40 Broadway, Taunton, MA 02780, 508-977-6000. Towns such as Dartmouth and Westport go to New Bedford or Fall River, and Mansfield and Norton to Attleboro.

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2. Where does Bristol County Superior Court sit?

The Superior Court hears indicted felonies and District Court bail reviews at three locations: - Taunton, 9 Court Street. - Fall River, 186 South Main Street, 508-491-3300. - New Bedford, 441 County Street, 1st Floor, 508-996-2051.

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3. When is the first court date?

New Bedford and Fall River arrests reach District Court on the next session morning, as do arrests in the towns. Defendants held overnight come over from Ash Street in Sheriff's Office vans, and the clerk gives the courtroom.

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4. How can I read a Bristol County docket?

Fall River District Court and the other three clerks keep the file; MassCourts shows charges, entries and the next hearing by name. Certified copies are made at the Fall River, New Bedford, Taunton or Attleboro clerk's office.

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5. Who serves warrants, and how is one cleared?

New Bedford Police, Fall River Police, the town departments and the Sheriff's Office at 508-995-6400 all make warrant arrests. Warrant checks for Bristol cases go through Probation's records line in Boston, 617-727-5300, while MassCourts gives charges and court dates, not warrant status. To put it right, appear in the issuing court alongside counsel, surrender at a station, or ask the clerk to reschedule. Taunton District Court is at 40 Broadway, Taunton, MA 02780, 508-977-6000. The Ash Street jail is where warrant arrests usually wait for court.

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6. How is counsel appointed?

Attleboro, Fall River, New Bedford and Taunton judges assign Committee for Public Counsel Services counsel at arraignment, frequently a bar advocate from the SouthCoast; the clerk has the name.

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7. Who prosecutes Bristol County cases?

The Bristol County District Attorney's Office has its main office at 218 South Main Street, Suite 101, Fall River, MA 02721, 508-997-0711, with court offices in Attleboro, New Bedford and Taunton.

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8. Where are defendants held?

Pretrial men are mostly held at the Ash Street Jail, 226 Ash Street, New Bedford, MA 02740. Higher-security pretrial men, and pretrial women at the Women's Center, are at 400 Faunce Corner Road, North Dartmouth, MA 02747. Our Bristol bail guide covers release.

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9. Where are federal cases heard?

New Bedford and Fall River courthouses do not try federal crimes; the U.S. District Court for the District of Massachusetts does, at 1 Courthouse Way, Suite 2300, Boston, MA 02210, 617-748-9152. Sentenced federal prisoners appear on the Federal Bureau of Prisons locator.

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10. Do the courts handle ICE holds?

No. Taunton, Fall River and New Bedford judges handle state charges, and ICE directs its detainers to the Sheriff's Office instead. Use the ICE detainee locator; New Bedford and Fall River families can reach ICE's field office at 781-359-7500.

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11. Where is a state prison sentence served?

Bristol County Superior Court terms over two and a half years are state sentences with the Department of Correction. Use the Department of Correction lookup or our Massachusetts state prisons list, and the Bristol inmate search page for local custody.

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Search for an Inmate or Active Arrest Warrant in Bristol County

Arrested in Massachusetts: criminal court process

Access Securepak (Commissary & Gift Packages)

Provider: Access Corrections / Keefe Group

Access Securepak is an authorized correctional commissary care-package program that allows families to purchase customized food, snack, hygiene, apparel, and electronics packages sent directly to an incarcerated loved one. Every package is custom-packed to meet the strict security regulations of the specific jail or state prison.

Search for an Inmate or Active Arrest Warrant in Bristol County

Important: Delivery Schedules and Package Quotas

Jail package guidelines are not uniform across detention centers. Some facilities permit orders year-round, while others restrict deliveries to quarterly cycles or strict weekly deadlines that you should confirm with the facility directly. If you delay setting up your account, you risk missing the upcoming delivery cutoff, leaving your loved one waiting an extra cycle for fresh food, warm thermals, or personal toiletries.

Step-by-Step Instructions to Register and Access Service

  • Visit the official Access Securepak online store at www.accesscatalog.com.
  • Select the state and the specific jail or correctional institution from the dropdown menu.
  • Enter the inmate's legal last name and inmate ID to verify their active housing and package eligibility.
  • Browse the catalog of approved meats, cheeses, ramen soups, cookies, toiletries, and clothing.
  • Add items to your cart up to the facility's maximum weight or dollar limit (usually $50 to $125 per order).
  • Check out using your debit or credit card and save the order confirmation tracking number.

What the Inmate Needs to Do

The inmate does not need to order anything themselves. Securepak ships the sealed package directly to the correctional facility's commissary warehouse. Jail staff inspect the box and deliver it to the inmate during regular pod commissary distribution, where the inmate signs for the package.

Official Provider: Access Corrections / Keefe Group Official Website

Customer Service Telephone: 1-800-546-6283

Support Hours: Monday – Friday, 8:30 AM – 11:30 PM EST; Saturday, 11:00 AM – 5:00 PM EST

Supported Languages: English and Spanish

Other Services Provided by Access Corrections / Keefe Group

In addition to Access Securepak (Commissary & Gift Packages), Access Corrections / Keefe Group provides several other communication, financial, and visitation services at participating correctional facilities:

Search for an Inmate or Active Arrest Warrant in Bristol County

Buy Commissary for an Inmate in the Bristol County Jail & House of Correction

Bristol County Jail & House of Correction Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate

Bristol County Jail & House of Correction allows inmates to purchase commissary. Ask the jail what its commissary sells; snacks and hygiene items are common.

You can buy commissary for an inmate using an online service called Access Securepak.

Call the facility at 508-995-6400 to ask whether there is a limit on how much an inmate can spend on commissary.

Access Securepak's site shows whether friends and family can order commissary for an inmate at this jail.

Scroll down for information on the Bristol County Jail & House of Correction's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate. 

You can also go to our Inmate Money page for information on how to send money to an inmate.

Access Secure Deposits (Trust Money)

Provider: Access Corrections / Keefe Group

Access Secure Deposits (Smart Deposit) allows families and friends to securely transfer money directly into an incarcerated person's jail trust account using a debit or credit card. Deposited funds become immediately available for your loved one to purchase essential hygiene goods, over-the-counter medication, food items, and writing materials from the facility commissary.

Search for an Inmate or Active Arrest Warrant in Bristol County

Important: Inmate Banking Policies Vary by Facility

Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.

Step-by-Step Instructions to Register and Access Service

  • Obtain the inmate's legal first and last name, date of birth, and official six- to ten-digit Booking or Inmate ID number.
  • Visit the official Access Corrections portal at www.accesscorrections.com or download the Access Corrections mobile app.
  • Select the state and the exact detention facility or county jail where the inmate is currently housed.
  • Add the inmate as a contact and confirm their identity from the facility roster.
  • Enter your debit or credit card billing information, choose your deposit amount, review the facility processing fee, and submit your payment.
  • Save and print your transaction confirmation number for verification.

What the Inmate Needs to Do

The inmate does not need internet access to receive your deposit. Once approved, the funds post directly to their facility account balance. The inmate can verify their balance at the dayroom kiosk or on their trust statement and start ordering items on the next designated commissary day.

Official Provider: Access Corrections / Keefe Group Official Website

Customer Service Telephone: 1-866-345-1884

Support Hours: 24/7/365

Supported Languages: English and Spanish

Other Services Provided by Access Corrections / Keefe Group

In addition to Access Secure Deposits (Trust Money), Access Corrections / Keefe Group provides several other communication, financial, and visitation services at participating correctional facilities:

Search for an Inmate or Active Arrest Warrant in Bristol County

Deposit Money for an Inmate in the Bristol County Jail & House of Correction

The Easiest and Securest Way of Depositing Money for an Inmate

There are several methods for depositing money on an inmate's account:

1. To send money online to an inmate in the Bristol County Jail & House of Correction use Access Corrections.

2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 866-345-1884.

3. Some jails have an Access Corrections kiosk for cash or card deposits. Call the Bristol County Jail & House of Correction to ask whether it has one and where it is.

4. Access Corrections also has Kiosk machines that you can find in check cashing stores and retail outlets across the country.

5. The Bristol County Jail & House of Correction may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 508-995-6400.

*When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.

6. To ask whether the Bristol County Jail & House of Correction takes deposits in person, and when, call 508-995-6400.

The Bristol County Jail and House of Correction on Faunce Corner Road in North Dartmouth is the sheriff's main facility, holding sentenced men plus men and women awaiting trial. Letters are delivered on paper, not scanned to a tablet, but staff search each one for contraband first. Personal letters, legal mail and publications all use the address below.

Mail, legal papers, books and magazines:
Inmate's Full Name & Inmate ID#, & Unit-Cell#
Bristol County House of Correction
400 Faunce Corner Road
North Dartmouth, MA 02747

  • Return address: It goes in the top left corner of every envelope or postcard. Mail that doesn't have one will probably not be delivered and may be destroyed.
  • Name line: Write the inmate's name, their ID number and their unit and cell number, and put a stamp on the envelope.
  • Lawyers: Legal and privileged mail is opened and photocopied while the inmate watches. The copy goes to them, and the original is locked away until release or a written request.
  • Newspapers and magazines: News, sports and special interest titles are fine if shipped straight from the publisher. Staff confiscate any issue showing weapons, profanity or adult content.
  • Books: Only new books, sent by the publisher or a store. Excessively violent, pornographic or obscene books are discarded.
  • Sending money: Money orders do not go to this address. Use the sheriff's free deposit form, which tells you where to mail the money order and who to make it payable to, and include the inmate's ID number on the form. Cash works at the lobby kiosks, and you can also deposit online.
  • What not to use: Felt markers, crayons, colored ink, lipstick, perfume, glitter and confetti. Use blue or black ink and keep drawings off the envelope.
  • Photos and cards: Regular prints are fine, but no Polaroids. A greeting card must be plain, with no music chip.
  • Packages: The only packages allowed come from the jail's commissary vendor through the commissary page.
  • Contacts: Inmates may not write to co-defendants, other prisoners or anyone under a no-contact order.

Drugs, weapons or other illegal items found in mail are referred for prosecution. News travels faster by electronic messages.

Securus AdvanceConnect Prepaid Calling Accounts

Provider: Securus Technologies (Aventiv)

Securus AdvanceConnect is a prepaid calling account that links directly to your mobile phone or landline number, allowing you to receive outbound calls from an incarcerated individual. Because correctional phone systems never allow incoming calls, funding an AdvanceConnect balance ensures calls are accepted immediately without being blocked by cell carriers.

Important: Mobile Networks Block Inmate Calls Without Prepaid Funds

Correctional facilities do not allow collect billing to cell phones, and mobile carriers automatically block incoming collect calls from detention centers. While some residential landlines may allow direct billing, mobile phones and VoIP services require an active prepaid AdvanceConnect balance, which you can verify with your phone provider. If you do not register online and fund your account right away, your loved one will hear an automated error message stating that your number cannot accept calls.

Step-by-Step Instructions to Register and Fund AdvanceConnect

  • Go to securustech.online or open the Securus mobile app.
  • Select Sign Up and create your account using your 10-digit telephone number and email address.
  • Search for your facility by state and agency name, then add the inmate using their full legal name or booking ID.
  • Select AdvanceConnect under calling accounts.
  • Choose your deposit amount, review convenience and transaction fees, and enter your credit or debit card billing details.
  • Authorize payment and confirm that your mobile phone allows calls from automated or unknown correctional numbers.

What the Inmate Needs to Do

The inmate picks up any dayroom phone or logs onto their handheld tablet, dials your 10-digit number, and enters their assigned PIN. The automated system verifies that your AdvanceConnect account has an active balance and connects the call. All calls are subject to recording and monitoring by facility staff.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to AdvanceConnect Prepaid Calling, Securus Technologies and its subsidiary JPay provide several other communication, financial, and visitation services:

  • Direct Bill Phone Calling: Establish a monthly billed calling account for verified landline numbers.
    • Learn more on our website: Direct Bill Phone Calling Guide  |  • Visit official vendor page: Securus Direct Bill
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers
  • JPay Email Messaging & Photos: Send electronic messages, photo attachments, and VideoGrams directly to their tablet or kiosk.
    • Learn more on our website: Email Messaging Guide  |  • Visit official vendor page: JPay Email Services

Securus Direct Bill Phone Calling Services

Provider: Securus Technologies (Aventiv)

Securus Direct Bill is an invoiced telephone calling service designed for approved residential landlines, law offices, and commercial businesses. Instead of prepaying funds in advance, calls received from an incarcerated individual are billed directly to your account on a monthly itemized billing invoice.

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Important: Direct Bill Requires Credit Approval and Qualifying Lines

Direct Bill is not available for mobile cell phones, internet VoIP numbers, or customers with poor or unestablished telephone credit history. Correctional facilities enforce strict telecommunications billing rules, which you can verify by calling Securus customer care. If your line does not meet credit approval standards, you must open an AdvanceConnect prepaid account instead to receive incoming calls from your loved one.

Step-by-Step Instructions to Set Up a Direct Bill Account

  • Contact Securus customer service at 1-800-844-6591 or submit an application via securustech.net.
  • Provide your billing name, service address, and qualifying residential or business landline telephone number.
  • Submit to a standard credit evaluation performed by Securus to determine billing eligibility.
  • Establish your authorized monthly credit limit upon approval.
  • When your phone rings with a call from the detention center, follow the recorded operator instructions and press the requested key to accept charges.
  • Pay your monthly billing invoice online, by phone, or through the mail.

What the Inmate Needs to Do

The inmate dials your phone number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your account is in good standing and has not exceeded its monthly spending ceiling before connecting the call. All non-privileged conversations are recorded and monitored.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Direct Bill Calling, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:

  • AdvanceConnect Prepaid Calling: Fund a prepaid calling account tied to your mobile phone number.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers
  • JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
    • Learn more on our website: Email Messaging Guide  |  • Visit official vendor page: JPay Email Services

Securus eMessaging & Digital Mail Delivery

Provider: Securus Technologies (Aventiv)

Securus eMessaging provides a digital messaging service that allows family members to send electronic letters, digital photos, and eCards directly to an incarcerated loved one via handheld tablets and housing unit kiosks. Messages are screened electronically, delivering communication within hours instead of waiting days for postal mail delivery.

Important: Physical Mail Bans and Stamp Requirements Vary

Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional systems. While some jails continue to accept handwritten letters, many facilities have transitioned entirely to electronic messaging or digital mail scanning, which you can verify by checking facility rules. If you do not register online and purchase eMessaging stamps right away, your loved one may face lengthy periods without direct written contact from family.

Step-by-Step Instructions to Register and Send eMessages

  • Go to securustech.online or open the Securus mobile app.
  • Sign into your verified profile or create an account with your email and phone number.
  • Select eMessaging from your service dashboard.
  • Link the inmate to your account by selecting the facility and entering their legal name or booking ID.
  • Purchase an eMessaging stamp book using a debit or credit card.
  • Type your message in the editor, attach photos or eCards if permitted, and optionally include a prepaid reply stamp.
  • Submit your message to the facility's screening queue.

What the Inmate Needs to Do

All electronic correspondence is screened by correctional staff before delivery. Once approved, the message arrives in the inmate's inbox on their assigned Securus tablet or housing unit kiosk. The inmate opens the message, views attached photos, and drafts an electronic reply using their available stamp balance.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to eMessaging, Securus provides calling, video visitation, and trust money services:

  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your mobile phone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers

Securus Community Tablets & Digital Services

Provider: Securus Technologies (Aventiv)

Securus Technologies (Aventiv) deploys secure, corrections-grade community tablets to incarcerated individuals across state prison systems and county jails. Operating over a private, encrypted facility network, these devices provide access to digital messaging (eMessaging), phone calls, educational courses, job search tools, eBooks, podcasts, and streaming music directly from housing units.

Important: Tablet Hardware Deployment and Rental Rules Vary

Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.

Step-by-Step Instructions to Support and Fund Securus Tablets

  • Verify that Securus handheld tablets are deployed at your loved one's specific facility.
  • Log into your account at securustech.online or launch the Securus mobile app.
  • Ensure the inmate is linked to your contact list using their legal name and booking ID number.
  • Purchase eMessaging Stamps for digital messaging, fund an AdvanceConnect account for phone calls, or deposit funds into their Inmate Debit account for music and media.
  • Review all transaction charges, complete payment with a credit or debit card, and save your confirmation receipt.
  • Notify your loved one that funds have posted so they can access their media and communication apps.

What the Inmate Needs to Do

The inmate unlocks their assigned tablet using their facility PIN or biometric verification. They can access free rehabilitative and educational materials at no charge, or open communication and media applications to draft messages, place phone calls, or stream music using available balances. Devices are docked during quiet hours and shift changes for secure recharging and data synchronization.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Tablet Services, Securus provides calling, messaging, video visitation, and trust money transfers:

  • eMessaging & Digital Mail: Send electronic messages, photo attachments, and eCards directly to an inmate's tablet.
    • Learn more on our website: eMessaging Guide  |  • Visit official vendor page: Securus eMessaging
  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers

The Bristol County Jail & House of Correction serves the following cities and towns of Bristol County: Acushnet, Attleboro, Berkley, Dartmouth, Dighton, Easton, Fairhaven, Fall River, Freetown, Mansfield, New Bedford, North Attleborough, Norton, Raynham, Rehoboth, Seekonk, Somerset, Swansea, Taunton and Westport.

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