South Bay House of Correction
South Bay House of Correction
Call the 1900-bed South Bay House of Correction any time, 24 hours a day, at 617-635-1000 x2017 for information about an inmate.
Misdemeanor and felony arrests in this county are brought here for booking and processing. The person arrested may remain in custody until they are bonded out, released on their own recognizance, or ordered to remain in jail until the end of their trial, depending on the charges.
The inmate search tool shows the jail’s roster of those in custody.
Sentences of less than one year are served at this jail; sentences of more than one year are served in the Massachusetts State Prison System or the Federal Bureau of Prisons.
This page explains how to search the jail roster and how to use inmate services, such as the visitation schedule, inmate deposits, mail, inmate calls, voicemail, email and text messages, tablet rentals, bail bonds, and commissary.
Be sure to keep the inmate’s jail ID or booking number. If you can’t find it online, call South Bay House of Correction at 617-635-1000 x2017 to request it.
Inmate Services
Phone
617-635-1000 x2017Mailing address (personal mail)
South Bay House of Correction
20 Bradston Street
Boston, MA 02118
Mailing address (legal mail or subscriptions)
South Bay House of Correction
20 Bradston Street
Boston, MA 02118
Other Jails and Prisons
To search for an inmate in the South Bay House of Correction, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 617-635-1000 x2017 for the information you are looking for. You can also look up an inmate's Criminal Court Case information and the Suffolk County Court Docket.
South Bay House of Correction Inmate Search
The South Bay House of Correction maintains an average of 1900 offenders in custody on any given day. The South Bay House of Correction has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Suffolk County law enforcement agencies arrest and detain approximately 51,080 offenders.
The following charts of Suffolk County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Suffolk County Corrections Department, the state of Massachusetts Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Suffolk County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Suffolk County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
⇓ Learn more ⇓ Show lessIn Suffolk County there are two detention centers, the pretrial facility on Nashua Street and the South Bay House of Correction at 20 Bradston Street in Boston. Tall, brick with small windows, seven buildings, and 27 housing units that are direct supervision and others for isolation, medical, and more, the South Bay House of Correction houses inmates who have been sentenced to less than two and a half years, provides direct supervision in each of the housing units, and accepts both male and female inmates.
Within the housing units there are 674 cells making up 1892 beds. Due to the longer length of stay this location offers a range of programs that are not available at the other location including ESL, basic literacy, college prep, GED and other academics, parenting skills, job skills for easier employment, anger management, substance abuse programming and treatments, vocational training, and others that are designed to assist in reintegration, transition support, and support after release to reduce recidivism and prepare offenders for a successful future in their community.
Questions about inmates, programming, visits, or calls, call all be directed to the staff directly at 617-635-1000 x2017.
Due to the large number of buildings and inmates there is a set visitation schedule available online that shows the visiting hours for Wednesday through Friday, with those who are bringing children to visit receiving preference for the earlier time slots and providing visits up to one hour in length.
- Jail (Main): 617-635-1000 x2017
- Administration: 617-704-6655
- Adult Probation: 617-788-7255
- Arrest Warrants: 617-376-6269
- Bail: 617-635-1100 x2017
- Booking: 617-635-1100 x3005
- Criminal Court Clerk: 617-788-8160
- District Attorney: 617-619-4000
- Inmate Info: 617-635-1100 x2017
- Juvenile Court: 617-788-8525
- Juvenile Probation: 617-788-8571
- Police: 617-343-4600
- Police Tips: 800-494-8477
- Public Defender: 617-209-5500
- Records: 617-635-1100 x2017
- Sheriff: 617-635-1000 X2100
- Visitation: 617-635-1000 x2294
How is booking conducted at South Bay House of Correction?
After an arrest, individuals are transported to South Bay House of Correction for the booking process. This procedure ensures the person’s identity, assesses charges, and determines if they will be released, eligible for bail, or detained until court.
Remaining silent during this process is vital. Anything said could be used as evidence, so it’s wise to wait for an attorney before speaking about the arrest.
Here’s a breakdown of the booking steps at South Bay House of Correction:
- Verifying identification information.
- Capturing mugshots for record-keeping.
- Health assessments and questions about criminal history.
- Possible DNA collection.
- Physical search for contraband or weapons.
- Securing personal belongings.
- Granting a free phone call.
For questions about an arrestee’s bond, call the facility at 617-635-1000 x2017.
How to post bail for someone arrested in Suffolk County
When an individual is arrested and booked at South Bay House of Correction in Boston, the outcomes include:
1. Release without bail, under the condition they appear for their court date.
2. Remain in custody until the court appearance.
3. Post a bail or bond for release. Contact 617-635-1000 x2017 for specific bail amounts.
Bail payments can be made in different ways.
- Cash bonds must be paid in full, either at the jail's bonding window or with the clerk of court, and are accepted as cash, cashier's check or money order; many jails also process cards through a lobby kiosk or online vendor for a fee, so bring the inmate's full name and booking number, and phone the jail at 617-635-1000 x2017 if needed.
- You can work with a licensed bail bondsman in Suffolk County.
- Many courts allow a property bond, letting an owner put up land or a home after proving clear title and equity of at least the bond (often double) through a deed and a recent tax or appraisal value, with approval from the court that set bail.
For further information on posting bail in Suffolk County, Massachusetts, visit the South Bay House of Correction Bail Information Page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the South Bay House of Correction? What is the Schedule?
South Bay House of Correction ON-SITE (at the jail) VISITATION SCHEDULE
20 Bradston Street
Boston, MA 02118
Questions?... Problems?... 617-635-1000 x2294.
Schedule Video Visits online with Securus or call 617-635-1000 x2294 to schedule.
- On-site Visits are free.
- Visits are 60 minutes.
- Visitation schedule subject to change.
- Inmates are allowed up to two visits per week
- Visits conducted in the Contact Visiting room are limited to TWO (2) adults and TWO (2) children. One of the children must be able to fit on your lap.
- Visits conducted in the Non Contact visiting rooms are limited to ONE (1) adult and ONE (1) small child up to age five.
- All visits must be made at least 24 hours in advance.
- Each inmate can choose up to 3 adults from whom they wish to receive personal visits. In turn, each of these visitors will be required to complete an application and will be subject to a criminal records check as well as an identification check. Applicants may have to provide additional documentation as requested.
- Visitor applications will be available at the lobby registration desk, daily between 3-11pm only. Return it to the jail with copy of your identification card and a self addressed stamped envelope. You will be notified by mail within 10 days.
- No children will be allowed in the jail at the 6:30 or 8:15 visiting periods.
| INMATE HOUSING |
DAY | TIME |
| BUILDING 4 | THU | 5:15-6:15pm |
| BUILDING 4 | SAT | 6:30-7:45pm |
| BUILDING 4 | SUN | 8:15-10:15pm |
| UNIT 3-1 | WED | 8:15-10:15pm |
| UNIT 3-1 | THU | 3:20-4:30pm |
| UNIT 3-2 | THU | 6:30-7:45pm |
| UNIT 3-2 | SAT | 5:15-6:15pm |
| UNIT 3-3 | FRI | 6:30-7:45pm |
| UNIT 3-3 | SAT | 3:20-4:30pm |
| UNIT 3-4 (New Man) |
FRI | 3:20-4:30pm |
| Bldg 1 CWP 1-2-1 | WED | 5:15-6:15pm |
| Bldg 1 CWP 1-2-1 | THU | 8:15-10:15pm |
| Bldg 1 CWP 1-2-1 | FRI | 3:20-4:30pm |
| INFIRMARY | THU | 8:15-10:15pm |
| INFIRMARY | SAT | 5:15-6:15pm |
| 1-5-2 Segr. 1-8-2 | SAT | 5:15-6:15pm |
| 1-5-1 1-8-1 & SHU |
WED | 6:30-7:45pm |
| 1-5-1 1-8-1 & SHU |
SUN | 3:20-4:30pm |
| 1-6-1 1-6-2 & NSJ |
WED | 3:20-4:30pm |
| 1-6-1 1-6-2 & NSJ |
SAT | 8:15-10:15pm |
| Unit 1-10-1 | THU | 3:20-4:30pm |
| 1-9-1 1-9-2 NSJ Detainees |
THU | 3:20-4:30pm |
| 1-9-1 1-9-2 NSJ Detainees |
SAT | 6:30-7:45pm |
| 1-11-1 1-11-2 |
THU | 8:15-10:15pm |
| 1-11-1 1-11-2 |
FRI | 5:15-6:15pm |
| 1-11-1 1-11-2 |
SUN | 3:20-4:30pm |
| Female Immigration Detainees 1-10-2 |
WED | 3:20-4:30pm |
| Female Immigration Detainees 1-10-2 |
FRI | 5:15-6:15pm |
| Female Immigration Detainees 1-10-2 |
SAT | 8:15-10:15pm |
| Male Immigration Detainees |
CALL 617-635-1000 ext. 2294 |
CALL |
South Bay House of Correction REMOTE (at home) VIDEO VISITATION SCHEDULE
- All visits must be scheduled online at least 24 hours in advance.
- 20 Minute Visits for $5.95.
- Visitation Schedule subject to change.
| DAY | TIMES / Inmate Housing |
| SUNDAY | 3:40 PM - 4:40 PM (SHU 151-152-182) 5:25 PM - 6:25 PM (UNIT 3-3 & 3-4 NSJ) 6:40 PM - 7:40 PM (SENT. FEMALES) 8:25 PM - 9:25 PM (UNITS 4-1/4-2/4-3) |
| MONDAY | 3:40 PM - 4:40 PM (UNITS 4-1/4-2/4-3) 5:25 PM - 6:25 PM (UNIT 3-3 & 3-4 NSJ) 6:40 PM - 7:40 PM (SENT. FEMALES) 8:25 PM - 9:25 PM (DET. FEMALES) |
| TUESDAY | 3:40 PM - 4:40 PM (SEG 131-132-142-1103) 5:25 PM - 6:25 PM (DET. FEMALES) 6:40 PM - 7:40 PM (UNIT 3-3 & 3-4 NSJ) 8:25 PM - 9:25 PM (UNITS 4-1/4-2/4-3) |
| WEDNESDAY | 3:40 PM - 4:40 PM (UNIT 3-3 & 3-4 NSJ) 5:25 PM - 6:25 PM (CWP/1-8-1/121) 6:40 PM - 7:40 PM (SHU 151-152-182) 8:25 PM - 9:25 PM (UNIT 3-1) |
| THURSDAY | 3:40 PM - 4:40 PM (UNIT 3-1) 5:25 PM - 6:25 PM (UNITS 4-1/4-2/4-3) 6:40 PM - 7:40 PM (UNIT 3-2/INFIRMARY) 8:25 PM - 9:25 PM (CWP/1-8-1/121) |
| FRIDAY | 3:40 PM - 4:40 PM (CWP/1-8-1/121) 5:25 PM - 6:25 PM (SENT. FEMALES) 6:40 PM - 7:40 PM (DET. FEMALES) 8:25 PM - 9:25 PM (SEG 131-132-142-1103) |
| SATURDAY | 3:40 PM - 4:40 PM (DET. FEMALES) 5:25 PM - 6:25 PM (UNIT 3-2/INFIRMARY) 6:40 PM - 7:40 PM (UNITS 4-1/4-2/4-3) 8:25 PM - 9:25 PM (UNIT 3-3 & 3-4 NSJ) |
South Bay House of Correction uses Securus Video Connect for Remote Inmate Video Visitation.
Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk.
SRemote video visitation is available every day.
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.
What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.
How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that South Bay House of Correction inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.
Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
South Bay House of Correction Pricing.
Securus Contact Information.
iphone app
Android app
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about South Bay House of Correction’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 617-635-1000 x2017 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the South Bay House of Correction?
South Bay House of Correction REMOTE (at home) VIDEO VISITATION SCHEDULE
- All visits must be scheduled online at least 24 hours in advance.
- 20 Minute Visits for $5.95.
- Visitation Schedule subject to change.
| DAY | TIMES / Inmate Housing |
| SUNDAY | 3:40 PM - 4:40 PM (SHU 151-152-182) 5:25 PM - 6:25 PM (UNIT 3-3 & 3-4 NSJ) 6:40 PM - 7:40 PM (SENT. FEMALES) 8:25 PM - 9:25 PM (UNITS 4-1/4-2/4-3) |
| MONDAY | 3:40 PM - 4:40 PM (UNITS 4-1/4-2/4-3) 5:25 PM - 6:25 PM (UNIT 3-3 & 3-4 NSJ) 6:40 PM - 7:40 PM (SENT. FEMALES) 8:25 PM - 9:25 PM (DET. FEMALES) |
| TUESDAY | 3:40 PM - 4:40 PM (SEG 131-132-142-1103) 5:25 PM - 6:25 PM (DET. FEMALES) 6:40 PM - 7:40 PM (UNIT 3-3 & 3-4 NSJ) 8:25 PM - 9:25 PM (UNITS 4-1/4-2/4-3) |
| WEDNESDAY | 3:40 PM - 4:40 PM (UNIT 3-3 & 3-4 NSJ) 5:25 PM - 6:25 PM (CWP/1-8-1/121) 6:40 PM - 7:40 PM (SHU 151-152-182) 8:25 PM - 9:25 PM (UNIT 3-1) |
| THURSDAY | 3:40 PM - 4:40 PM (UNIT 3-1) 5:25 PM - 6:25 PM (UNITS 4-1/4-2/4-3) 6:40 PM - 7:40 PM (UNIT 3-2/INFIRMARY) 8:25 PM - 9:25 PM (CWP/1-8-1/121) |
| FRIDAY | 3:40 PM - 4:40 PM (CWP/1-8-1/121) 5:25 PM - 6:25 PM (SENT. FEMALES) 6:40 PM - 7:40 PM (DET. FEMALES) 8:25 PM - 9:25 PM (SEG 131-132-142-1103) |
| SATURDAY | 3:40 PM - 4:40 PM (DET. FEMALES) 5:25 PM - 6:25 PM (UNIT 3-2/INFIRMARY) 6:40 PM - 7:40 PM (UNITS 4-1/4-2/4-3) 8:25 PM - 9:25 PM (UNIT 3-3 & 3-4 NSJ) |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about South Bay House of Correction’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 617-635-1000 x2017 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the South Bay House of Correction?
There are multiple ways to add money to an inmate's account at South Bay House of Correction, using Access Corrections Secure Deposits
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.
Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Ask the South Bay House of Correction whether it accepts cash deposits in person, and where.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
How to Send Money to an Inmate in Suffolk County
To send commissary money to an inmate in South Bay House of Correction follow these steps:
- Register with Access Corrections by creating an account.
- Select Massachusetts, then select South Bay House of Correction, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for South Bay House of Correction.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about South Bay House of Correction’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 617-635-1000 x2017 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the South Bay House of Correction?
How an Inmate Makes a Phone Call to You or Others from South Bay House of Correction
To set up a phone account so that your inmate can call you from Suffolk County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose South Bay House of Correction, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Suffolk County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about South Bay House of Correction’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 617-635-1000 x2017 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the South Bay House of Correction, and what can I send them?
South Bay House of Correction Inmate Mail Guidelines
Postcards
Ask the South Bay House of Correction whether it accepts postcards, and what size and type, before mailing one. Always include your name and return address.
Envelopes
The South Bay House of Correction also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & ID Number (call 617-635-1000 ext. 2017 to get ID#)
South Bay House of Correction
20 Bradston Street
Boston, MA 02118
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & ID Number (call 617-635-1000 ext. 2017 to get ID#)
South Bay House of Correction
20 Bradston Street
Boston, MA 02118
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Ask the South Bay House of Correction whether books can be mailed in, and whether they must come straight from a publisher or retailer such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the South Bay House of Correction standards will be disposed of.
Ask the South Bay House of Correction whether hardcover books are accepted.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & ID Number (call 617-635-1000 ext. 2017 to get ID#)
South Bay House of Correction
20 Bradston Street
Boston, MA 02118
South Bay House of Correction Inmate Mail Policies and Address - What Can You Send, and Where?
For inmates receiving mail in the South Bay House of Correction there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the South Bay House of Correction:
Inmate's Full Name & ID Number (call 617-635-1000 ext. 2017 to get ID#)
South Bay House of Correction
20 Bradston Street
Boston, MA 02118
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about South Bay House of Correction’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 617-635-1000 x2017 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the South Bay House of Correction, and what can I purchase?
South Bay House of Correction contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.
Access Securepak's catalog groups items into categories such as:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select Massachusetts.
3. Select South Bay House of Correction.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
Access Securepak
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by South Bay House of Correction staff. They will not honor reports of discrepancies from inmate's families or friends. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
How to Send Money to an Inmate in Suffolk County
To send commissary money to an inmate in South Bay House of Correction follow these steps:
- Register with Access Corrections by creating an account.
- Select Massachusetts, then select South Bay House of Correction, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for South Bay House of Correction.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about South Bay House of Correction’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 617-635-1000 x2017 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the South Bay House of Correction using an Online Messaging Service?
South Bay House of Correction uses Securus eMessaging for Inmate Email.
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation').
Steps:
1. Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
Things you CAN do:
1. You CAN ONLY send messages from the Securus website, or with the Securus app. (links below).
2. You CAN transfer ‘stamps’ to your inmate.
3. You CAN deposit money to your inmate, and they can purchase ‘stamps’ on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness)
Things you CANNOT do:
1. You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.
Other Things:
1. Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.
What is the cost of sending inmate messages?
- Send a text Message - 1 stamp
- Purchase a reply for your inmate - 1 stamp
- Attach up to 5 photos - 1 stamp each photo
- Share up to 5 eCards - 1 stamp each eCard
- Send just a photo with no text - 1 stamp
- Send a 30 second VideoGram - 3 stamps
What can your inmate do with digital 'stamps'?
- Reply to your eMessage if you attach a return stamp
- Receive transferred stamps you share with them (no cost to transfer)
- When available, they can purchase their own stamps from their Inmate Debit Account
Contact Information and Help:
eMessaging FAQ
eMessaging Signup & Helpful Information
Online Customer Service Support
Phone Support: 972-734-1111 or 800-844-6591
iphone app
Android app
Mailing Check payments
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-075
How to Send a Text or Email Message to an Inmate in South Bay House of Correction
To send a text or email message to a Suffolk County inmate, do the following:
South Bay House of Correction uses Securus eMessaging for Inmate Email.
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Suffolk County or any jail or prison in the country).
Steps:
1. Sign up for eMessaging
2. Find your Suffolk County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
For all Suffolk County information for sending secure messages to an inmate in South Bay House of Correction, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about South Bay House of Correction’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 617-635-1000 x2017 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the South Bay House of Correction have Access to Tablets or Computers?
South Bay House of Correction now offers Securus 'SecureView' Tablet Rentals to their inmates.

Securus is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Send funds to the inmate and he or she will be able to subscribe and pay at the South Bay House of Correction.
Questions:
- By phone - 800-844-6591 or 972-734-1111.
- By email - tablets@securustech.net
How to Rent a Tablet for an Inmate in South Bay House of Correction
To rent a tablet for an inmate in Suffolk County follow these instructions:
- Register here. It is recommended you use Chrome or Firefox.
- Pay for the subscription using Paypal.
- You get charged the 1st of each month.
- You get charged a full month even if it's only used for a partial month.
- No activation or early termination fees.
- Your Suffolk County inmate will recieve their tablet in 3-5 business days, after you pay.
- Call - 800-844-6591 or 972-734-1111.
- Email - tablets@securustech.net
For all Suffolk County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about South Bay House of Correction’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 617-635-1000 x2017 for further assistance.
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Suffolk County County Jails
Suffolk County Juvenile Facilities
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Nearby counties
The South Bay House of Correction serves the following cities and towns of Suffolk County: Boston, Chelsea, Revere and Winthrop.
