Calhoun County Correctional Facility, MI Video Visitation

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Calhoun County Correctional Facility

Address:
185 East Michigan Avenue
Battle Creek, MI 49014
Phone:
269-969-6303

Calhoun County Correctional Facility - Remote Video Visitation with your Inmate

Calhoun County Correctional Facility uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.   Using your personal computer.
2.   Using the IC Solutions iphone or Android app.
3.   Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here.

Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
Select your Inmate.
Fund your account using either a Visa, Mastercard credit or debit card.
Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app

Cost of a Remote Video Visit

The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•   Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•   All visits are subject to monitoring and recording.
•   All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•   You must check-in 15 minutes prior to the scheduled visit.
•   Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
•   Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•   Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•   Clothing must cover all private/sensitive body areas.
•   The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•   Calhoun County Correctional Facility can disconnect, deny, change, or cancel a visit at any time.
•   Internet connectivity issues during offsite visits will NOT be refunded.
•   Each visitation session will show a timer to display elapsed time.
•   After your visit has ended your connection will be terminated automatically.

Calhoun County Correctional Facility Inmate Visitation Schedule

185 East Michigan Avenue
Battle Creek, MI 49014
269-969-6303

First, you must register an account with IC Solutions, then add Calhoun County Correctional Facility, then your inmate.
Second, you can choose a time to visit.
Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
One additional adult can be listed when you schedule, if they have registered as a visitor, and must be accompanied by the primary visitor.
All children must listed and accompanied by the primary visitor.
A maximum of 2 people allowed for an onsite visit. 1 adult and 1 child or 2 adults.
Please be advised if an inmate is in ANY program (at court, on trustee assignments, attorney visits, Bible studies, Chemical Dependency etc.), they are NOT eligible to receive the visit at that time. Please schedule your visits around the inmate's program schedule.
There is no charge for Onsite Video Visits.
Offsite Video Visits range from $8.75 for 25 minutes.
All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
CHECK-IN: 10 minutes prior to scheduled visit.
Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

DAY	TIME
SUNDAY	NO ON SITE VISITS
MONDAY	7:30AM - 10:00AM 12:30PM - 4:25PM
TUESDAY	7:30AM - 10:00AM 12:30PM - 4:25PM
WEDNESDAY	7:30AM - 10:00AM 12:30PM - 4:25PM
THURSDAY	7:30AM - 10:00AM 12:30PM - 4:25PM
FRIDAY	7:30AM - 10:00AM 12:30PM - 4:25PM
SATURDAY	NO ON SITE VISITS

REMOTE VISITATION SCHEDULE

DAY	TIMES
SUNDAY	7:30AM - 10:00AM 12:30PM - 4:25PM 7:30PM - 9:00PM
MONDAY	7:30AM - 10:00AM 12:30PM - 4:25PM 7:30PM - 9:00PM
TUESDAY	7:30AM - 10:00AM 12:30PM - 4:25PM 7:30PM - 9:00PM
WEDNESDAY	7:30AM - 10:00AM 12:30PM - 4:25PM 7:30PM - 9:00PM
THURSDAY	7:30AM - 10:00AM 12:30PM - 4:25PM 7:30PM - 9:00PM
FRIDAY	7:30AM - 10:00AM 12:30PM - 4:25PM 7:30PM - 9:00PM
SATURDAY	7:30AM - 10:00AM 12:30PM - 4:25PM 7:30PM - 9:00PM

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Calhoun County Correctional Facility money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Calhoun County Bail Bond Information

Because Calhoun County and Michigan can change their bail bond procedures, it is always best to call either the Calhoun County Correctional Facility at 269-969-6303, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.

Ask the staff at the Calhoun County Correctional Facility or the Calhoun County Court Clerk these specific questions:

Is the defendant eligible for bail or a bond?
How much will the bail or bond be, and what are the additional fees?
Where do I go to pay it?
Are there any days or times of the day or night when I cannot post bail?
What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

Calhoun County Correctional Facility Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Calhoun County Correctional Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Calhoun County Correctional Facility:
Inmate/Detainee Name
185 East Michigan Avenue
Battle Creek, MI 49014-4066

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Calhoun County Correctional Facility uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
At the Calhoun County Correctional Facility using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Calhoun County Correctional Facility may require identity verification so bring your driver’s license or some other form of ID.
By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Calhoun County Correctional Facility inmate's account for communication services, check out our Send Money page.

How Inmates Can Use a Tablet to Access Services at Calhoun County Correctional Facility

To find out how to get access to a tablet for inmate read the following:

1. First, Register or Sign In to GettingOut/GTL

2. Purchase the services you want for your Calhoun County Correctional Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How to Communicate with an Calhoun County Correctional Facility Inmate by Mail and by Email

To mail or email an inmate in Calhoun County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

All mail sent to an inmate at the Calhoun County Correctional Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
All mail must include the facility's address, as well as the inmate's name and assigned number.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
The Calhoun County Correctional Facility has a zero-tolerance policy regarding mail violations.
All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.

If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1. Select Calhoun County Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
You can also send your Calhoun County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Calhoun County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How to Send a Carepack Commissary Package Directly to an Inmate in Calhoun County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Calhoun County Correctional Facility follow these steps:

Select Michigan, then select Calhoun County Correctional Facility, and then select the 'Send a Package Order' option.
Register and create an account with Access Securepak, for Calhoun County.
Choose the inmate and the products you want shipped to them, and input your payment method.
NOTE: There may be a limit on how much product you can send your inmate in Calhoun County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Calhoun County Correctional Facility check out our Commissary Instructions Page for Calhoun County.

How to Send Money to an Inmate in Calhoun County

To send commissary money to an inmate in Calhoun County Correctional Facility follow these steps:

Register with Access Corrections by creating an account.
Select Michigan, then select Calhoun County Correctional Facility, and then the inmate you want to send money to.
Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Calhoun County Correctional Facility.

How Do Inmates in Calhoun County Correctional Facility Make Phone Calls?

To receive phone calls from inmates in Calhoun County, or to assist them in making phone calls to other people, follow these steps:

Calhoun County Correctional Facility uses the services of IC Solutions.
Register with them online or call them at 888-506-8407.
Agents are available 24 hours a day, and speak both English & Spanish.
Services for Calhoun County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Calhoun County.
Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Calhoun County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to visit an inmate in Calhoun County Michigan using Video Visitation or visiting an inmate at the jail

To visit an inmate in Calhoun County follow these steps:

In addition to visiting inmates at the jail, Calhoun County Correctional Facility uses a video visitation service called IC Solutions.
In order to visit with your inmate online or at the Calhoun County Jail Video Kiosk, you must first register with IC Solutions.
Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Calhoun County Correctional Facility.
Then select your Calhoun County Inmate.
Then fund your account using either a Visa, Mastercard credit or debit card.
Lastly, schedule a visit.
The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Calhoun County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.