Grand Traverse County Correctional Facility Remote Inmate Video Visits

Grand Traverse County Correctional Facility

Address:
320 Washington St.
Traverse City, MI 49686

Phone:

231-922-4531

Remote Visitation with an Inmate - Instructions

Grand Traverse County Correctional Facility uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

  1. Make sure you have a device a speaker, a camera and a connection to the internet.
  2. Register with Inmate Sales.
  3. Find Grand Traverse County Correctional Facility
  4. Select 'New Purchase'
  5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
  6. Enter your personal information and purchase minutes.
  7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Grand Traverse County Correctional Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How Do Inmates in Grand Traverse County Correctional Facility Make Phone Calls?

To receive phone calls from inmates in Grand Traverse County, or to assist them in making phone calls to other people, follow these steps:

  • Grand Traverse County Correctional Facility uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Grand Traverse County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Grand Traverse County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

Grand Traverse County Correctional Facility now offers Inmate Sales Tablets to their inmates.


Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.

The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:

Here's how it works:

  • Register here.  It is recommended you use Chrome or Firefox.
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

iphone app download

Google Play download


 

How to Send a Secure Email Message to an Inmate in Grand Traverse County

To send a secure email message to an inmate in Grand Traverse County Correctional Facility follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Grand Traverse County, by creating an account.
  • Select Michigan, then select Grand Traverse County Correctional Facility , and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Grand Traverse County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Grand Traverse County Correctional Facility check out our Secure Messaging Guide for Grand Traverse County.


 

How Do You Visit an Inmate in Grand Traverse County Correctional Facility ?

Other than 'at the jail' visits between you and your inmate at Grand Traverse County Correctional Facility , which is explained and outlined in detail on our Visit Inmate Page, Grand Traverse County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Grand Traverse County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Grand Traverse County Correctional Facility
  • Select 'New Purchase'
  • Choose Grand Traverse County Correctional Facility and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Grand Traverse County, can be found on our Visit Inmate Page.

Grand Traverse County Correctional Facility Phone: 231-922-4531


 

Grand Traverse County Correctional Facility uses a third party service called Express Account, affiliated with TIGGS Canteen Service to deposit money in an inmate's commissary account.

By creating an account with Express Account you can send money and purchase commissary to an inmate: 

  • Online 24/7
  • By calling 866-422-6833 24/7
  • By using the Grand Traverse County Correctional Facility Kiosk which takes cash, debit and credit cards.

Express Account and TIGGS Canteen Service allows friends and family to purchase commissary items for them and having them shipped directly to the facility. Items such as snacks (healthy or non-healthy, clothes, hygeine products, etc.)


 

Grand Traverse County Correctional Facility uses a third party service called Express Account, affiliated with TIGGS Canteen Service to deposit money in an inmate's account.

By creating an account with Express Account you can send money: 

  • Online 24/7
  • By calling 866-422-6833 24/7
  • By using the Grand Traverse County Correctional Facility Kiosk which takes cash, debit and credit cards.

Express Account also serves Grand Traverse County Correctional Facility inmates by allowing friends and family to purchase commissary items for them and having them shipped directly to the facility.


 

Photos of this facility
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