Wayne County Jail III Remote Inmate Video Visits

Wayne County Jail III

Address:
3501 Hamtramck Drive
Hamtramck, MI 48211

Phone:

313-224-2222

Wayne County Jail III - Remote Video Visitation with your Inmate

Wayne County Jail III uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Wayne County Jail III
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Wayne County Jail III.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Wayne County Jail III money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Paying an Inmate's Bond Online in Wayne County

Wayne County Jail III uses a service called allpaid (also known as GovPay Now) for paying an inmate's Bail Bond online for an inmate.

Register with them online or call them at 877-392-2455 for assistance.

For full information on paying an inmate's bond and getting them released after they have been arrested in Wayne County, check out our 
Inmate Bail Page.


Depositing Commissary Money Online for an Inmate in Wayne County Jail III

If you want to deposit money online for an inmate in Wayne County you may also be able to use allpaid.

Register with them online or call them at 888-604-7888 for depositing inmate commissary money assistance 24 hours a day.
For full information about depositing money for an inmate, deposit limits and helpful instructions, visit our Send Money to an Inmate page for Wayne County.


 

Wayne County Jail III on-site Inmate Visitation Schedule & Guidelines

3501 Hamtramck Drive
Hamtramck, MI 48211

313-224-2222

  • Every inmate is allowed one non-contact visit at the jail each week.
  • You must make an appointment at least 24 hours in advance.
  • Due to the number of visitors, your visitation time may be at the discretion of the jail, and based upon the name and housing location of your inmate.
  • Vistor must be at least 17 years of agen and have a valid, approved government picture ID.
  • Personal visits are Monday thru Friday.
  • Professional visits (lawyers, police, probation officer and clergy) can visit 7 days a week.
DAY TIMES
SUNDAY
(Professional Visits Only)
7:30AM – 10:30AM
1:00PM – 2:30PM
6:00PM – 9:00PM
MONDAY 7:30AM – 10:30AM
1:00PM – 2:30PM
6:00PM – 9:00PM
TUESDAY 7:30AM – 10:30AM
1:00PM – 2:30PM
6:00PM – 9:00PM
WEDNESDAY 7:30AM – 10:30AM
1:00PM – 2:30PM
​​​​​​​6:00PM – 9:00PM
THURSDAY 7:30AM – 10:30AM
1:00PM – 2:30PM
​​​​​​​6:00PM – 9:00PM
FRIDAY 7:30AM – 10:30AM
1:00PM – 2:30PM
​​​​​​​6:00PM – 9:00PM
SATURDAY
(Professional Visits Only)
7:30AM – 10:30AM
1:00PM – 2:30PM
​​​​​​​6:00PM – 9:00PM

 

Postcards
The Wayne County Jail III allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Wayne County Jail III also allows letters mailed in envelopes to inmates as long as the letter conforms to guidelines listed below in important tips.

How to address mail:

Inmate's Full Name & Booking Number
Wayne County Jail III
3501 Hamtramck Drive
Hamtramck, MI 48211

Make sure that your name and return address are in the upper left hand corner of the envelope.

Newspapers
Inmates at this jail are allowed to have newspaper subscriptions but they must be mailed directly from the publisher to the jail.

Magazines
Magazine subscriptions are fine as long as they are mailed directly from the publisher and that the magazines do not contain violence, nudity or pornography.

Books
Hard cover books are not be accepted by the jail due to their potential to be used as a weapon, however, softcover books are acceptable. They must be mailed directly from the publisher or an approved third-party distributor, (I.E. Amazon, Barnes and Noble), to the jail.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Wayne County Jail III standards will be disposed of.

Care packages

Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
Wayne County Jail III allows Care packages from My Care Pack.

For complete information on what you can mail, how you can ship, what is not allowed and more, check out our Inmate Mail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Wayne County Jail III uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Wayne County Jail III using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Wayne County Jail III may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Wayne County Jail III inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Wayne County Jail III

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Wayne County Jail III inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Wayne County Jail III Inmate by Mail and by Email

To mail or email an inmate in Wayne County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Wayne County Jail III must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Wayne County Jail III has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Wayne County Jail III,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Wayne County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Wayne County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Wayne County Jail III?

To visit an inmate in Wayne County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Wayne County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Wayne County Jail III:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Wayne County follow these steps:
1.  Start by confirming that Wayne County Jail III's Video Visitation is working correctly by looking up Wayne County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Wayne County Jail III, and then the inmate you wish to communicate with.

Other Wayne County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Wayne County Jail III Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Wayne County, can be found on our Visit Inmate Page.

Wayne County Jail III Phone: 313-224-2222


 

How Do Inmates in Wayne County Jail III Make or Receive Phone Calls?

To receive phone calls from inmates in Wayne County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Wayne County Jail III has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Wayne County Jail III, and then the inmate you wish to communicate with.

Wayne County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits


Phone & Voicemail Fees

1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Michigan.
2. Prepaid calls between Michigan and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Wayne County Jail III approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Wayne County Jail III GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Wayne County, can be found on our Inmate Phone Page.


 

How to Deposit Money into an Inmate's Account in Wayne County Jail III

To deposit money into the account of an inmate in Wayne County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Michigan.
  • Select Wayne County Jail III
  • Enter the Inmate ID of your inmate.  This can be found by calling 313-224-2222 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Wayne County Jail III.  To do this you need the Inmate's ID Number and the Facility Locator Number for Wayne County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.


 

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