Brown County Jail Remote Inmate Video Visits

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Brown County Jail

Address:
15 S Washington Street
Second Floor
New Ulm, MN 56073

Phone:

507-233-6775

Schedule a Video Visit with an Inmate at the Brown County Jail - Remotely or at the Jail

The Brown County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Brown County Jail is able to accomplish this is with Reliance remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Reliance.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on Reliance video visits and video messages, call the facility at 507-233-6775 or scroll down for a complete section of Frequently Asked Questions and Answers.

Video Calls from an Inmate at the Brown County Jail

Brown County Jail uses the services of Reliance Telephone for video (visit) phone calls and for emailing/texting to inmates.

Note: This option may not be available for your inmate. When registering, check to see if devices are available.

  • Known as the 'Reliance Inmate Wallet', it makes funding jail communication easy. 
  • Payments made into an 'Inmate Wallet' account are linked to a dedicated telephone number for inmates who rent one of their Reliance Tablet Phones.
  • Inmate Wallet funds can be used for personal inmate text messaging, voice calls and video calls. 
  • The cost of this is $4.00 per month for rental of the Reliance Tablet Phone + $0.25 per minute for video and voice calls.

Remote Video Visiting an Inmate who is in the Brown County Jail

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Brown County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Brown County Jail Inmate Mail Guidelines

Postcards
The Brown County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Brown County Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID #
Brown County Jail
PO Box 877
New Ulm, MN 56073



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID #
Brown County Jail
PO Box 877
New Ulm, MN 56073



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Brown County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Brown County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID #
Brown County Jail
PO Box 877
New Ulm, MN 56073


 

How to send money to inmates in the Brown County Jail

Brown County Jail uses jailpayments.com as a third party company for friends and families of inmates to send them money for commissary, phone calls and bail.

The cost to add money to the accounts of inmates ranges from $3.95 to send $20.00 to $12.95 to send up to $200.00.
For more information on sending money to an inmate using this online service, check out our Inmate Money page.


 

How to send money to inmates in the Brown County Jail

Brown County Jail uses jailpayments.com as a third party company for friends and families of inmates to send them money for commissary, phone calls and bail.

The cost to add money to the accounts of inmates ranges from $3.95 to send $20.00 to $12.95 to send up to $200.00.
For more information on sending money to an inmate using this online service, check out our Inmate Money page.


 

How Do You Schedule and Visit an Inmate in Brown County Jail?

To set up an account to schedule and visit your Brown County inmate, follow these instructions:

  • Register and set up a new account with RELIANCE, or log in if you already have an account.
  • Select Brown County Jail, then select your inmate who you will be visiting.
  • Your identity will have to investigated and approved by the Brown County staff.
  • Once approved, you can schedule a visit.

For all the information you need in order to schedule and visit your Brown County inmate, or to assist them in visiting with others, including instructions, fees, cost of each visit, requirements for free visits, tablet rentals that can be used for visits, payment methods and times that your inmate can have a visit, check out our Visit Inmate Page.
NOTE: All of your visits with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.


 

How Do Inmates in Brown County Jail Make Phone Calls?

To set up your Brown County inmate to make to make phone calls to you and others, follow these instructions:

For all the information you need in order to receive phone calls from your Brown County inmate, or to assist them in making calls to others, including instructions, fees, cost of calls, payment methods and times that your inmate can use the phone, check out our Inmate Phone Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.


 

How Do Inmates in Brown County Jail Send and Receive Texts and Emails?

To set up your Brown County inmate to make to send and receive texts and emails to you and others, follow these instructions:

For all the information you need in order to send and receive texts and emails from your Brown County inmate, or to assist them in sending and receiving secure messages to and from others, including instructions, fees, cost of each message, tablet rentals, payment methods and times that your inmate can send messages, check out our Text/Email an Inmate Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when communicating sensitive information about their pending case.


 

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