Union County Jail
Union County Jail
You can reach the 160-bed Union County Jail day or night at 662-534-1943 with questions about an inmate.
Everyone arrested in this county, whether for a misdemeanor or a felony, is brought to this facility for booking and processing. When the charges warrant it, they remain here until they are bonded out, released on their own recognizance, or held until their trial reaches a verdict.
See who is currently in custody by searching the roster with the inmate search tool.
Inmates who are sentenced to less than one year serve their sentence here in the county. Those who get a longer sentence go to the Mississippi State Prison System or the Federal Bureau of Prisons.
Everything you need to stay in contact is on this page, including the visitation schedule, how to fund an inmate’s account, send mail, receive phone calls, use voicemail, email and text, rent a tablet, post bail, and order commissary.
The jail ID or booking number is worth saving, since it’s needed for mail and other services. If you can’t find it online, call Union County Jail at 662-534-1943.
Inmate Services
Phone
662-534-1943Mailing address (personal mail)
300 Carter Avenue
New Albany, MS 38652
Mailing address (legal mail or subscriptions)
300 Carter Avenue
New Albany, MS 38652
Other Jails and Prisons
To search for an inmate in the Union County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 662-534-1943 for the information you are looking for.
Union County Jail Inmate Search
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about finding an inmate in the Union County Jail, how the jail rosters work and what happens after an offender is arrested and booked. If you still have questions after reviewing these FAQs, call 662-534-1943 for further assistance.
The Union County Jail maintains an average of 160 offenders in custody on any given day. The Union County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Union County law enforcement agencies arrest and detain approximately 3,200 offenders.
⇓ Learn more ⇓ Show lessThe Union County Jail is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Union County as they wait for their trial or as they serve their sentence, usually less than one year.
It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.
The jail is part of the one story, red brick Law Enforcement Center that is located on Carter Avenue, about one quarter mile down the street from W. Main Street in New Albany, Mississippi. It also shares the facility with the county sheriff.
If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 662-534-1943, and an online listing of all the detainees is published for your own investigation.
Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment.
Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks.
The Union County Jail also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills.
Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
Union County Jail
300 Carter Avenue
New Albany, MS 38652
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Union County Jail
300 Carter Avenue
New Albany, MS 38652
- Jail (Main): 662-534-1943
- Court: 662-534-1910
- District Attorney: 601-234-3304
- Sheriff: 662-534-1943
How does the booking process work at Union County Jail?
Once someone is arrested, they are taken to Union County Jail for booking. This process involves identifying the individual, determining charges, and deciding if they will be released on their own recognizance, released on bail, or held in custody until their court date.
It’s important for the arrestee to stay silent, as anything they say can be used against them. The best advice is to avoid answering any questions about the arrest until legal counsel is present.
The booking process at Union County Jail typically includes the following steps:
- Verifying identity.
- Taking a mugshot.
- Answering questions regarding medical, mental health, and substance use history.
- DNA collection, if required.
- Conducting a thorough search.
- Confiscating personal belongings.
- Providing a free phone call.
For questions about paying an arrestee’s bond or bail amount, contact the facility at 662-534-1943.
What is the process to pay bail for someone detained in Union County?
After an individual is apprehended and taken to Union County Jail in New Albany for booking, their release options vary based on the situation:
1. They might be released without bail, on the condition they appear in court on a scheduled date.
2. They may be detained until their court appearance.
3. They may be eligible for release after posting a bail or bond. Call 662-534-1943 for the exact bail amount.
There are different ways to settle an individual's bail or bond.
- To post a cash bond, pay the full amount at the jail bonding window or the clerk's office by cash, cashier's check or money order; many facilities also accept cards at a lobby kiosk or through an online bond vendor for a fee, and you will need the inmate's full name and booking number (jail phone: 662-534-1943).
- A licensed bail bondsman in Union County can assist with payment.
- Real property such as land or a house is accepted as collateral by many courts, provided the owner proves clear title and equity worth at least the bond, frequently twice the bond, with a deed and a current tax or appraisal value; the court that set bail signs off on it.
For more information on the bail process in Union County, Mississippi, visit the Union County Jail Bail Information Page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Union County Jail? What is the Schedule?
Union County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
300 Carter Avenue
New Albany, MS 38652
662-534-1943
Schedule Video Visits online with NCIC
- On-site Visits are free.
- Visits are 20-30 minutes.
- Visitation schedule subject to change.
- Inmates are allowed two visits per week
- A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
- All visits must be made at least 24 hours in advance.
| DAY | TIME |
| SUNDAY | No video sessions |
| MONDAY | 9:00 AM - 12:00PM |
| TUESDAY | 9:00 AM - 12:00PM |
| WEDNESDAY | 9:00 AM - 12:00PM |
| THURSDAY | 9:00 AM - 12:00PM |
| FRIDAY | 9:00 AM - 12:00PM |
| SATURDAY | No video sessions |
Union County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE
- All visits must be scheduled at least 24 hours in advance.
- Visitation Schedule subject to change.
| DAY | TIME |
| SUNDAY | 9:00 AM - 8:30PM |
| MONDAY | 9:00 AM - 8:30PM |
| TUESDAY | 9:00 AM - 8:30PM |
| WEDNESDAY | 9:00 AM - 8:30PM |
| THURSDAY | 9:00 AM - 8:30PM |
| FRIDAY | 9:00 AM - 8:30PM |
| SATURDAY | 9:00 AM - 8:30PM |
Union County Jail uses the services of NCIC for remote video visitation.
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
Ask Union County Jail whether a video visit made at the jail is free.
Costs
NCIC shows the price of a video visit before you confirm it. Rates are set by the provider and can change.
Ask Union County Jail whether a video visit made at the jail is free.
How to set up your Video Visit
- Register here.
- Select Union County Jail
- Select your inmate.
- Choose your date and time.
Your inmate will be notified by the jail staff of the date and time for the visit. Be logged in and connected to NCIC before the scheduled start time.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 662-534-1943 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Union County Jail?
Union County Jail uses the services of NCIC for remote video visitation.
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
Ask Union County Jail whether a video visit made at the jail is free.
Costs
NCIC shows the price of a video visit before you confirm it. Rates are set by the provider and can change.
Ask Union County Jail whether a video visit made at the jail is free.
How to set up your Video Visit
- Register here.
- Select Union County Jail
- Select your inmate.
- Choose your date and time.
Your inmate will be notified by the jail staff of the date and time for the visit. Be logged in and connected to NCIC before the scheduled start time.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 662-534-1943 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Union County Jail?
There are three choices for putting money on an inmate's books:
Choice 1 - Dropping Money at the Jail
Ask the jail whether it takes deposits in person before you go.
Call Union County Jail to ask whether it has a Tiger kiosk for cash or card deposits, and where it is.
If you can't get your questions answered online call the Union County Jail at 662-534-1943.
Choice 2 - Deposit Inmate Money Online
Tiger Commissary's online site lists the services set up for each jail, such as commissary orders or deposits.
Go to Tiger's online site, pick the state and the jail, and see which services it offers there.
Choice 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Call Union County Jail at 662-534-1943 to confirm the address to send the money order to and how they want it made out.
Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.
Call 662-534-1943 to ask facility personnel who to make the money order out to, and where to send it.
How to Purchase Commissary for an Inmate in Union County Jail
To purchase commissary for an inmate in Union County follow these instructions:
- Go to Tiger Services Online.
- Choose Mississippi.
- Select Union County Jail.
- Click on 'Order Commissary'.
- Select your inmate.
- Enter your billing information.
- Follow the rest of the instructions for Union County Jail to complete your transaction.
For more on ordering commissary through Tiger Commissary, check out our Commissary Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 662-534-1943 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Union County Jail?
How Does an Inmate Make Phone Calls in Union County Jail?
To receive phone calls from an inmate in Union County follow these instructions:
Union County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
- Register here, or by phone 800-943-2189
- Choose Mississippi.
- Choose Union County Jail
- Select your Inmate.
- Enter the phone number your Inmate will be calling.
- Fund your account.
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Union County Jail, families can also leave secure voicemails for inmates to listen to.
Fees
- Adding funds to your account: NCIC's terms cap the fee for an automated payment (web, phone menu or kiosk) at $3.00.
- NCIC shows the current per-minute rate when you set up the account.
- NCIC's terms put the live-agent fee for a phone payment or account set-up at no more than $5.95.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.
For all the information regarding phone calls with Union County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 662-534-1943 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Union County Jail, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 662-534-1943 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Union County Jail, and what can I purchase?
The Union County Jail contracts with Tiger Commissary.
If you want to purchase Commissary for your inmate online click on the image below and follow the instructions.
How to Purchase Commissary for an Inmate in Union County Jail
To purchase commissary for an inmate in Union County follow these instructions:
- Go to Tiger Services Online.
- Choose Mississippi.
- Select Union County Jail.
- Click on 'Order Commissary'.
- Select your inmate.
- Enter your billing information.
- Follow the rest of the instructions for Union County Jail to complete your transaction.
For more on ordering commissary through Tiger Commissary, check out our Commissary Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 662-534-1943 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Union County Jail using an Online Messaging Service?
Union County Jail uses the services of NCIC for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money three different ways:
• Deposit online at NCIC.com
• Ask Union County Jail whether it has an NCIC deposit kiosk and where it is.
• Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: NCIC's terms put the live-agent fee for a phone payment or account set-up at no more than $5.95.)
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
How to Send a Secure Email Message to an Inmate in Union County
To send a secure email message to an inmate in Union County Jail follow these steps:
Union County Jail uses the services of NCIC for you to deposit funds into your inmate's account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money three different ways:
• Deposit online at NCIC.com
• Ask Union County Jail whether it has an NCIC deposit kiosk and where it is.
• Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: NCIC's terms put the live-agent fee for a phone payment or account set-up at no more than $5.95.)
Email – info@ncic.com
For all information on how to Text/Email an Inmate in Union County Jail check out our Secure Messaging Guide for Union County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 662-534-1943 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Union County Jail have Access to Tablets or Computers?
Ask Union County Jail whether NCIC tablets are available to inmates there.
How to Rent a Tablet for an Inmate at the Union County Jail
Ask Union County Jail whether NCIC tablets are available to inmates there.
Ask Union County Jail what the tablets can be used for and whether there is a charge.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 662-534-1943 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Union County?
The Union County Jail serves the following cities and towns of Union County: Blue Springs, Etta, Myrtle, New Albany and Pine Ridge.