Douglas County Jail
Douglas County Jail
To find out if someone is being held at the 20-bed Douglas County Jail, call 417-683-1020 at any hour or search the roster with the inmate search tool.
The facility receives everyone arrested in the county on misdemeanor and felony charges for booking and processing. Inmates may then be bonded out, released on their own recognizance, or held until the disposition of their trial.
Those sentenced to less than one year serve their sentence at this jail. Those sentenced to longer terms are transferred to the Missouri State Prison System or the Federal Bureau of Prisons.
Read on for the visitation schedule, inmate account funding, mail guidelines, inmate phone service, voicemail, email and texting, tablet rentals, bail bond instructions, and commissary ordering.
We recommend saving the inmate’s jail ID or booking number, which is needed for mail and other contact. If it isn’t listed online, call Douglas County Jail at 417-683-1020.
Inmate Services
Phone
417-683-1020Mailing address (personal mail)
Douglas County Jail
P. O. Box 907
Ava, MO 65608
Other Jails and Prisons
To search for an inmate in the Douglas County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 417-683-1020 for the information you are looking for.
You can also look up an Douglas County inmate's criminal court case online.
Douglas County Jail Inmate Search
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about finding an inmate in the Douglas County Jail, how the jail rosters work and what happens after an offender is arrested and booked. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.
The Douglas County Jail maintains an average of 20 offenders in custody on any given day. The Douglas County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Douglas County law enforcement agencies arrest and detain approximately 400 offenders.
⇓ Learn more ⇓ Show lessThe 20-bed Douglas County Jail is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Douglas County as they wait for their trial or as they serve their sentence, usually less than one year.
It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.
If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 417-683-1020, and an online listing of all the detainees is published for your own investigation.
Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment.
Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks.
The Douglas County Jail also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills.
Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
207 SE 2nd Ave.
P. O. Box 907
Ava, MO 65608
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
207 SE 2nd Ave.
P. O. Box 907
Ava, MO 65608
Steps involved in booking at Douglas County Jail
After an arrest, the individual is brought to Douglas County Jail for the booking process. This procedure involves identifying the person, determining charges, and deciding whether they’ll be released on their own recognizance, posted for bail, or held until court.
Remaining silent is highly recommended, as anything said can later be used in court. Wait for legal advice before responding to questions.
The booking process typically involves the following steps at Douglas County Jail:
- Identification confirmation.
- Photographs (mugshots).
- Answering questions regarding health and criminal background.
- Potential DNA collection.
- Conducting a physical search.
- Seizing personal property.
- Providing a free phone call.
For details on an offender’s bail or bond, call Douglas County Jail at 417-683-1020.
How to pay bail in Douglas County for an arrestee
Once an individual is booked at Douglas County Jail in Ava, options for their release include:
1. Release without paying bail, with a commitment to appear in court.
2. Continued detention until their court date.
3. Release upon paying a bail or bond. Call 417-683-1020 for the bail amount.
Bail can be paid through various methods.
- Bring the full cash bond to the jail's bonding window or the clerk of court and pay by cash, cashier's check or money order; many jails also take debit or credit cards for a fee through a lobby kiosk or an online bond vendor, and staff will need the inmate's full name and booking number (jail: 417-683-1020).
- A licensed bail bondsman in Douglas County can assist with the process.
- An owner can often pledge land or a home as bond collateral by proving clear title and equity worth at least the bond, frequently double the bond, with a deed and a recent tax or appraisal value; the court that set bail must approve the property before release.
For more details on the bail process in Douglas County, Missouri, visit the Douglas County Jail Bail Page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Douglas County Jail? What is the Schedule?
Douglas County Jail ON-SITE VISITATION SCHEDULE
207 SE 2nd Ave.
P. O. Box 907
Ava, MO 65608
417-683-1020
- Visits are 30 minutes.
- You must be on the inmate's visitor list.
- The actual visitation times may depend on the inmate and their housing location. Call 417-683-1020 and get your inmate's times and make an appointment to visit.
- Inmates are allowed one visit per week.
- A maximum of 2 guests are allowed per inmate.
- Visitors must have a government issued photo ID.
- Dress professionally with non-revealing clothing.
ON SITE VISITATION SCHEDULE - ALWAYS CALL 417-683-1020 TO CONFIRM VISITATION SCHEDULE!
| DAY | TIMES |
| SUNDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM |
| MONDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| TUESDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| WEDNESDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| THURSDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| FRIDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| SATURDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM |
Douglas County Jail uses CIDNET for Remote Video Visitation between inmates and their friends and family.
Register here.
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
CIDNET help line (choose prompt 2), also the number inmate calls come from: (888) 984-1903
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Douglas County Jail?
Douglas County Jail uses CIDNET for Remote Video Visitation between inmates and their friends and family.
Register here.
Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
CIDNET help line (choose prompt 2), also the number inmate calls come from: (888) 984-1903
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Douglas County Jail?
There are three choices for putting money on an inmate's books:
Choice 1 - Dropping Money at the Jail
Ask the jail whether it takes deposits in person before you go.
Call Douglas County Jail to ask whether it has a Tiger kiosk for cash or card deposits, and where it is.
If you can't get your questions answered online call the Douglas County Jail at 417-683-1020.
Choice 2 - Deposit Inmate Money Online
Tiger Commissary's online site lists the services set up for each jail, such as commissary orders or deposits.
Go to Tiger's online site, pick the state and the jail, and see which services it offers there.
Choice 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Call Douglas County Jail at 417-683-1020 to confirm the address to send the money order to and how they want it made out.
Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.
Call 417-683-1020 to ask facility personnel who to make the money order out to, and where to send it.
How to Purchase Commissary for an Inmate in Douglas County Jail
To purchase commissary for an inmate in Douglas County follow these instructions:
- Go to Tiger Services Online.
- Choose Missouri.
- Select Douglas County Jail.
- Click on 'Order Commissary'.
- Select your inmate.
- Enter your billing information.
- Follow the rest of the instructions for Douglas County Jail to complete your transaction.
For more on ordering commissary through Tiger Commissary, check out our Commissary Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Douglas County Jail?
How Does an Inmate Make Phone Calls in Douglas County Jail?
To receive phone calls from an inmate in Douglas County follow these instructions:
Douglas County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
- Register here, or by phone 800-943-2189
- Choose Missouri.
- Choose Douglas County Jail
- Select your Inmate.
- Enter the phone number your Inmate will be calling.
- Fund your account.
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Douglas County Jail, families can also leave secure voicemails for inmates to listen to.
Fees
- Adding funds to your account: NCIC's terms cap the fee for an automated payment (web, phone menu or kiosk) at $3.00.
- NCIC shows the current per-minute rate when you set up the account.
- NCIC's terms put the live-agent fee for a phone payment or account set-up at no more than $5.95.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.
For all the information regarding phone calls with Douglas County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Douglas County Jail, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Douglas County Jail, and what can I purchase?
The Douglas County Jail contracts with Tiger Commissary.
If you want to purchase Commissary for your inmate online click on the image below and follow the instructions.
How to Purchase Commissary for an Inmate in Douglas County Jail
To purchase commissary for an inmate in Douglas County follow these instructions:
- Go to Tiger Services Online.
- Choose Missouri.
- Select Douglas County Jail.
- Click on 'Order Commissary'.
- Select your inmate.
- Enter your billing information.
- Follow the rest of the instructions for Douglas County Jail to complete your transaction.
For more on ordering commissary through Tiger Commissary, check out our Commissary Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Douglas County Jail using an Online Messaging Service?
Douglas County Jail uses CIDNET for Digital Mail Messaging between inmates and their friends and family.
Register here.
Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
CIDNET help line (choose prompt 2), also the number inmate calls come from: (888) 984-1903
How to send a text or email to an inmate in Douglas County
To send and receive secure texts or emails from an inmate housed in Douglas County follow these instructions:
- Register and create an account with CIDNET.
- Choose a Security PIN and Password.
- After logging in, from the Menu, choose the state of Missouri, then the Douglas County Jail, then your inmate's name.
- Once you have completed this, the Douglas County Jail will have to give final approval for you to communicate by email with your chosen inmate.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Douglas County, visit our full page guide.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Douglas County Jail have Access to Tablets or Computers?
Douglas County Jail may now offer CIDNET Tablet Rentals to their inmates.
CIDNET is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here.
- Pay for the subscription.
- You get charged the 1st of each month.
- You get charged a full month even if it's only used for a partial month.
- No activation or early termination fees.
- Your inmate will recieve their tablet in 3-5 business days, after you pay.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Douglas County?
This facility, known as "Douglas County Jail" is also known as Douglas County Jail , Douglas County Jail , Missouri, Douglas.