Platte County Detention Center Remote Inmate Video Visits

Schedule a Video Visit with an Inmate at the Platte County Detention Center

Platte County Detention Center is committed to keeping inmates connected to their families and friends. Strong family ties help inmates transition back into society and reduce the likelihood of reoffending after release.

To support this, Platte County Detention Center provides (or will soon provide) remote video visitation. This allows inmates to connect with loved ones via video kiosks or tablets through a third-party service.

The advantages of video visits include:

• Boosts inmate happiness and well-being.
• Maintains inmates' connections with family and friends.
• Minimizes staff time required for visitation management.
• Provides a source of revenue for the jail.
• Prevents the spread of viruses.
• Limits contraband from entering during in-person visits.

For more details about video visitation, contact Platte County Detention Center at 816-858-3462, or scroll down for answers to frequently asked questions.

Platte County Detention Center

Address:
415 Third St., Ste. 10
Platte City, MO 64079-8642
Phone:
816-858-3462

Remote Video Visitation Information

Platte County Detention Center uses the services of Inmate Canteen for Inmate Video Visitations.

For best results use google chrome as your browser for accessing Inmate Canteen.
Instructions on purchasing visitation services with an inmate:

Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.

• Register or Log in to your account
• Select the facility where the inmate is located and the inmate you wish to visit with.
• Select the Visit option.
• Follow the prompts on screen to set up a time to visit with your inmate.

Platte County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

415 Third St., Ste. 10
Platte City, MO 64079-8642
816-858-3462

Schedule Video Visits online with Inmate Canteen

• On-site Visits are free.
• Visits are 30 minutes.
• Visitation schedule subject to change.
• Inmates are allowed one visit per day however the weekly limit is determined by the inmates classification.
• A maximum of 2 guests are allowed per an on-site video session.
• All visits must be made at least 24 hours in advance.

ON SITE VISITATION SCHEDULE

Platte County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Inmate Canteen

• All visits must be scheduled at least 24 hours in advance.
• Remote visits are charged a fee of $0.39 / minute.
• Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

Attorneys have access to their clients during the following times:

9:00 AM - 10:00 PM

• Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
• Attorneys may call 816-858-3462 for questions or appointments.

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Platte County Detention Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Inmate Canteen Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a Inmate Canteen video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.