Pulaski County Jail
Pulaski County Jail
Physical Address
403 School StreetWaynesville, MO 65583
Jail Phone Number
573-774-4793Pulaski County Inmate Search: Arrests, Custody and Family Help
To find someone arrested in Pulaski County, call the Sheriff at 573-774-6196 and ask for custody and booking information. The Sheriff's official Inmate Search page currently says “Check back for Updates,” so use the phone contact to confirm where the person is held. The Pulaski County Jail is at 403 School Street, Waynesville, MO 65583.
Have the person's full legal name, date of birth, approximate arrest time and arresting agency ready. Ask for the booking number, actual housing location and current release status. If county staff have no record, ask the arresting police department or military authority where the person was taken.
The questions below cover mugshots, warrants, video visits, calls, mail, commissary and nearby police contacts. Confirm custody and current service instructions before sending money or traveling. Our Bail guide explains release, and our Court guide helps with case searches and hearing locations.
Read inmate search answers
Read inmate search answers1. How do I find someone arrested in Pulaski County?
Call the Sheriff at 573-774-6196 and give the full legal name, date of birth, approximate arrest time and arresting agency if known. Ask whether the person has arrived, whether booking is complete and where they are physically housed. Write down the booking number and the contact staff give you.
The Sheriff's official Inmate Search page currently displays “Check back for Updates.” It does not provide a working name list on that page at this check. Use the official phone contact rather than treating an empty page as evidence of release.
↑ Back to the question list2. What if the jail cannot find the person yet?
Ask the arresting department where the person was taken and whether transport or hospital care is involved. A new arrest may not yet be a completed booking. Keep the report number and receiving facility details so the family does not repeatedly start the search from scratch.
Waynesville Police is at 601 Historic Route 66 West, Waynesville, MO 65583, 573-774-2414. St. Robert Police is at 194 Eastlawn Avenue, Suite A, St. Robert, MO 65584, 573-336-4700. Ask the department that actually handled the arrest, including military authorities if appropriate.
↑ Back to the question list3. Where is the jail, and is it the same as the courthouse?
The Sheriff's current website gives 403 School Street, Waynesville, MO 65583, 573-774-6196, as its contact. The Pulaski County Courthouse is at 301 Historic Route 66 East, Waynesville. These are different locations; ask staff where to go for a visit, an approved property delivery or a bond payment.
Confirm the person's actual housing location before traveling. A police department, a municipal court and the county jail serve different purposes. If the person moved, get the receiving facility's name and phone and use that facility's instructions for accounts and family contact.
↑ Back to the question list4. Where can I ask for a mugshot or arrest report?
The Sheriff's current Inmate Search page does not display booking photographs. Ask 573-774-6196 how to request an available county booking photograph or report. For a city police report, ask the department that handled the incident and provide the report number and date if available.
Ask about public access, copying procedures and any restrictions before ordering records. A third-party photograph may be old or attached to a different person with a similar name. A mugshot is a booking record, not proof of guilt, and it does not establish present custody after a later release.
↑ Back to the question list5. How can I receive release or transfer notices?
Use MOVANS to locate a participating agency's matching record and register. Missouri changed local jail notifications in May 2026. Earlier local jail subscribers need a new registration, and the replacement sends text or email rather than the former phone or VINELink app notices.
Help is available at 573-526-1929. Keep contact information current. Confirm a reported move or release with staff before arranging pickup or paying a different facility. A custody notice does not replace keeping track of the next court date.
↑ Back to the question list6. How do I find out whether bond has been set?
Call 573-774-6196 for the current release order, permitted bond type, amount and other holds. Ask whether the person is awaiting an initial decision and which office accepts an authorized payment. A zero or missing amount in an old listing should not be read as a release promise.
Our Pulaski County Bail guide explains cash, surety bonds and requests for conditions the defendant can meet. Get the current payment instructions before sending funds. A commissary deposit or phone payment does not satisfy a bond order.
↑ Back to the question list7. How can I follow the criminal case?
Search Missouri Case.net by case number or name and confirm Pulaski County and the person. Read the latest docket entries and hearing information. Pulaski County shares the 25th Circuit with Phelps, Maries and Texas counties, and a booking allegation can differ from the eventual court filing.
The Circuit Clerk is at 301 Historic Route 66 East, Suite 202, Waynesville, MO 65583, 573-774-4755. Staff help with records and procedure; counsel explains the legal effect of a court entry. The Court guide explains the separate Waynesville Municipal Court and other hearing-location questions.
↑ Back to the question list8. How can my relative apply for a public defender?
The Rolla public defender office is at 901 North Pine Street, Suite 200, Rolla, MO 65401, 573-368-2260. Use the application for services. The program reviews finances and qualifying state charges; ordinary municipal, traffic, civil and family matters are excluded. Ask how the defendant can apply from jail and tell staff the next hearing date.
A relative can help gather financial and case information, but an application does not automatically appoint counsel or postpone an appearance. Keep the defendant's full name, case number and latest notice ready. Ask the relevant authority about defense counsel for a federal or military proceeding.
↑ Back to the question list9. How do I arrange a video visit?
The Sheriff identifies City Tele Coin for phone and video contact. Its posted jail rules require on-site visits to be scheduled at least 24 hours ahead and list Monday and Saturday, 6 a.m. to 6 p.m., once a week. The newer handbook describes free on-site video visits. Call 573-774-6196 to confirm the current schedule, approval and identification requirements.
Ordinary family visits are by video; the handbook allows in-person exceptions only with Sheriff approval. Remote video can have charges and availability restrictions. Check current prices and the inmate's eligibility before paying. The visitation information helps you prepare, but staff should confirm before a long trip.
↑ Back to the question list10. Which commissary service should I use?
Call 573-774-6196 before making a deposit or order. The Sheriff's menu links Tiger Commissary, but the newer posted handbook says commissary is managed by City Tele Coin. Those instructions differ, so confirm which current service and account apply to the person rather than guessing.
Check Pulaski County, Missouri and the inmate's identifier before paying. Review fees, delivery rules and what happens after a release or transfer, then keep the receipt. The commissary information helps with support; commissary, phone credit and bond are separate payments.
↑ Back to the question list11. How do I receive calls or electronic messages?
The Sheriff's handbook identifies City Tele Coin for phone time and kiosks, and the mail page describes secure email and SMS through that service. Review the current account type and charges before funding it. Keep the correct facility and inmate details available if setup fails.
Ordinary calls, video and messages may be recorded or monitored. Use counsel's approved confidential procedure for legal discussions. Routine jail calls do not bring an inmate to the phone; give urgent health or safety information directly to staff at 573-774-6196. See the phone information for preparation.
↑ Back to the question list12. Where do I send personal mail, and are letters accepted?
The Sheriff lists personal correspondence to the inmate's full name, Pulaski County Detention Facility, 403 School Street, Waynesville, MO 65583. Its mail page requires ordinary nonlegal correspondence to be postcards, no larger than 4.25 by 6 inches, with the sender's full name and return address. The separate jail-rules PDF lists a different maximum size; call 573-774-6196 to confirm before mailing.
Do not send an ordinary letter or photographs without approved instructions. The mail page describes prior exceptions for photographs and separate handling for legal and governmental mail. It says cash, personal checks and money orders for commissary are not accepted by mail. Review the mail information and recheck the address after any transfer.
↑ Back to the question list13. Can I bring medication, glasses or other belongings?
Ask 573-774-6196 before delivering anything and confirm the authorized counter and time. The posted jail rules list prescription eyewear, certain new unopened oral-care items and current prescription medication in properly labeled bottles. Medical staff must direct medication handling; do not assume any parcel or clothing delivery is approved.
The rules say property is held only seven days after release, so ask promptly about authorization and pickup. Items held by a police department as evidence can follow another process. Keep inventory and receipts, and ask which agency has each item before making a trip.
↑ Back to the question list14. What if my relative needs urgent medical or mental-health care?
Call 573-774-6196 and state the urgent concern first, including withdrawal, self-harm risk or a missed essential medication. Give the full name and birth date and ask how medical staff can receive pharmacy and treatment information securely. Ask before bringing medication to the jail.
The handbook tells detainees to report illness, injury and emergencies promptly. Family can provide important information even when privacy rules limit what staff can share back. If the concern is immediate, tell staff directly instead of relying on a later message or visit. For an emergency outside custody, call 911.
↑ Back to the question list15. How can I check a Pulaski County arrest warrant?
Search the correct court file on Missouri Case.net, then ask the Circuit Clerk at 573-774-4755, 301 Historic Route 66 East, Suite 202, Waynesville, MO 65583, about unclear entries. A missing public result does not prove that no warrant exists. Contact the Sheriff at 573-774-6196 for its current warrant-inquiry procedure. A lawyer can help determine the proper court response and arrange a surrender with the responsible agency. Keep any resolving order and use the court or agency's verified contact information instead of paying an unknown caller.
↑ Back to the question list16. Could the person be at a city jail or a nearby county jail?
Ask the arresting agency for the actual receiving facility. A Waynesville, St. Robert, Dixon, Crocker or Richland police arrest does not by itself identify a separate city jail. Interstate 44 and nearby communities can involve a different county or agency; ask where the person was delivered before searching a neighboring roster.
If staff identify Phelps, Laclede, Camden, Maries, Miller or Texas County, use that county's official jail contact or the Missouri jail directory. These are search leads, not a statement that a transfer occurred. Confirm custody directly before sending money or arranging a visit.
↑ Back to the question list17. Where do I look after a federal arrest?
Pulaski County is in the Southern Division of the Western District of Missouri. The U.S. Courthouse is at 222 North John Q. Hammons Parkway, Springfield, MO 65806, 417-865-3869. Ask federal counsel or the responsible agency about a recent detainee's location and hearing instructions.
The BOP inmate locator helps with federal corrections records but may not locate a newly arrested person awaiting federal trial. Pretrial detainees can be held in contract jails, while a federal prison sentence is generally served through BOP. The county roster does not explain every federal custody decision.
↑ Back to the question list18. How can I locate someone taken into ICE custody?
Use the ICE Online Detainee Locator with the identifying information it requests. A Form I-247A detainer requests a hold of up to 48 hours after they would otherwise be released. A lawyer should explain how that request and any other custody orders affect the person.
ICE's Kansas City office is at 11125 North Ambassador Drive, Suite 100, Kansas City, MO 64153, 816-880-5000. Ask the responsible agency about the receiving facility after pickup. Immigration photographs and documents follow ICE's records procedure, separately from local mugshot requests.
↑ Back to the question list19. How do I search after a Missouri prison transfer?
Use the Missouri DOC offender search with a name or DOC number. Read the status and any listed institution because probation and parole records can appear too. Keep the DOC identifier and sentencing case number together.
When the destination is confirmed, use that institution's mail, phone, visiting and deposit instructions. A county account is not automatically usable at a state prison. The Missouri prison directory helps with the institution, while a very recent transfer may still require staff confirmation.
↑ Back to the question list20. How does a parent locate a detained child?
Call the Circuit Clerk at 573-774-4755, 301 Historic Route 66 East, Suite 202, Waynesville, MO 65583, and ask for juvenile case assistance. Ask for the assigned officer, actual placement, lawyer, next hearing and approved parent contact. An adult jail roster does not provide a complete juvenile custody search.
Staff may need to confirm identity and relationship before sharing protected details. A court or police office address is not proof of the child's detention location. Get the receiving facility's visitor instructions before traveling, and pass urgent health or safety information to responsible staff promptly.
↑ Back to the question list21. Where do I search after an arrest involving Fort Leonard Wood?
Ask whether military police, a civilian police department or a federal agency has custody. Fort Leonard Wood can involve military proceedings or federal civilian matters, while a service member can also face a Missouri state case. Military status alone does not establish which locator or release process applies.
Get the responsible agency, receiving facility and case number before buying a jail service. The Fort Leonard Wood Law Enforcement Division is an official starting point for on-post police information. Ask the appropriate defense lawyer about military and civilian obligations; notifying a commander does not cancel a civilian court order.
↑ Back to the question list22. Which police department can help with an arrest or report?
Pulaski County Sheriff: 403 School Street, Waynesville, MO 65583; 573-774-6196. Waynesville Police: 601 Historic Route 66 West, Waynesville, MO 65583; 573-774-2414.
St. Robert Police: 194 Eastlawn Avenue, Suite A, St. Robert, MO 65584; 573-336-4700 or 573-451-2000, extension 1501. Richland Police: 201 South Chestnut Street, Richland, MO 65556; 573-765-4144.
Dixon Police: the state directory lists mailing address P.O. Box 177, Dixon, MO 65459; 573-759-6610. Confirm the public counter before traveling. For Crocker or an uncertain county location, ask the Sheriff which agency handled the incident. Keep the incident number, booking number and court case number separately. Call 911 for emergencies.
↑ Back to the question listPulaski County Bail and Bond: Helping a Relative Get Released
To help someone get released in Pulaski County, confirm the court's bond order and any other holds before paying. Call 573-774-6196 to ask the current amount, permitted bond type and receiving office. This guide explains release conditions, surety bonds and what to do when the defendant cannot meet the terms.
The Pulaski County Jail is at 403 School Street, Waynesville, MO 65583. The Sheriff's official Inmate Search page currently says “Check back for Updates,” so confirm custody directly. Our Inmate Search guide explains how to find someone and arrange family contact.
The Circuit Clerk is at 301 Historic Route 66 East, Suite 202, Waynesville, MO 65583, 573-774-4755. Check payment instructions for the particular case before buying a money order or hiring an agent. Our Court guide explains hearing locations, and the Missouri Bail guide covers statewide release rules.
1. Where do I start if I need to post bond?
Call 573-774-6196 and confirm that your relative is at the Pulaski County Jail, 403 School Street, Waynesville, MO 65583. Ask for the current release order, amount, permitted bond type and any other holds. Get the booking number before arranging payment.
2. Which office can explain the court's order?
The Circuit Clerk is at 301 Historic Route 66 East, Suite 202, Waynesville, MO 65583, 573-774-4755. Ask which order is current, what it allows and which office receives the payment. Staff explain procedure, while counsel advises the defendant about legal choices.
3. Can I confirm custody through an online roster?
The Sheriff's official Inmate Search page currently says “Check back for Updates.” Call 573-774-6196 to confirm custody, the booking number and actual housing location. A missing online name does not prove release. The Inmate Search guide explains family contact and other places to check.
4. What should I ask before spending money?
Ask which case the payment covers, the exact amount and permitted type, the current payment location and method, and whether another hold would prevent release. Keep the booking and case numbers separate. Money for commissary or video contact is not a bond payment.
5. Why might a person have no bond amount yet?
The person may be in booking, awaiting a charging decision or waiting for the judge's order. Missouri § 544.170 generally requires discharge within 24 hours after warrantless arrest unless a charge and warrant provide continued custody as stated there. Another lawful basis for detention may apply. Ask counsel about the facts rather than assuming automatic release.
6. Which court decides release on a state charge?
Pulaski County shares the 25th Judicial Circuit with Phelps, Maries and Texas counties. The judge handling the case decides release terms. Jail staff implement the order; a cashier cannot lower the amount. Match the county and case number before choosing a payment office.
7. Does every case require cash bail?
No. Missouri Rule 33.01 calls for an individual assessment of appearance and safety, considering nonmonetary conditions before financial ones when appropriate and taking ability to pay into account. Detention is possible when legal requirements are met. The Missouri Bail guide explains the statewide rules.
8. What does release on recognizance mean?
The defendant promises in writing to appear and obey the order, potentially without an upfront deposit. There may still be restrictions on contact, travel, alcohol, weapons or reporting. Read the actual conditions before making family or work plans. Recognizance does not dismiss the charge.
9. What kinds of bond might be permitted?
The order may allow full cash, an authorized percentage deposit, a licensed surety or approved property security, or release on a promise with conditions. Ask which alternatives are written into the order. A court-authorized 10% deposit is different from a commercial premium, and neither is available automatically.
10. When can an unaffordable condition be reviewed?
Counsel can ask about release review and modification under Rules 33.05 and 33.06. Explain what cannot be met and provide financial, housing and appearance information. Ask about the scheduled hearing rather than assuming a weekend arrest has a fixed outcome. The present order remains in force unless changed.
11. What should I check before hiring a bail agent?
Check the Missouri license and get a written contract showing the premium, collateral, payment terms and co-signer obligations. Ask what happens if the person misses court or the surety surrenders them. A service fee generally is not refundable court cash. Do not sign based only on a quoted percentage.
12. Can a home or land be used for bond?
The court must authorize and approve property security. Ask which ownership, lien and valuation documents are needed. Understand the risk of forfeiture before pledging a home or farm. A relative's willingness to help does not require the judge to accept the proposed property.
13. What should I bring to post an approved bond?
Bring identification, the defendant's full name and the booking or case number. First confirm the receiving office, street address, available hours and accepted payment. Get a receipt naming the payer and case. Ask how payment confirmation and the release order reach the jail.
14. Can I use a card or pay bond online?
Ask jail or court staff about that specific order and provider. A website accepting commissary money, phone credit or fines is not automatically a bond service. Confirm the payee and fee before entering card details. Do not buy a money order until the receiving office confirms the method.
15. Who can post money for a family member?
An adult payer should be at least 18 and bring government-issued identification. Ask about additional requirements for this bond. Check the depositor name on the receipt and ask how an eventual refund is issued. Private arrangements among relatives do not automatically alter the court record.
16. How long will release take after payment?
The receiving office must process payment and release authority, and jail staff must address other lawful holds. Ask what remains before arranging pickup. There is no release-time guarantee for every case. A receipt does not prove that discharge is finished; confirm the pickup location with staff.
17. How can a family help an arrested service member?
Establish which civilian or military authority has custody and contact the appropriate defense lawyer. Ask how any command reporting obligation should be handled. Do not assume a commander can release someone from the county jail or cancel a civilian bond condition. Keep military orders available for counsel to explain duty and travel needs.
18. What if a traveler is arrested on Interstate 44?
Ask which agency made the arrest, which facility received the person and which county filed the charge. A highway number does not identify the court. Explain out-of-state housing and transportation needs to counsel. Returning home does not excuse a required appearance or travel restriction.
19. Does an arrest at Fort Leonard Wood use county bail?
Ask the arresting agency whether there is a military proceeding, a federal civilian charge, a Missouri state case or more than one matter. The responsible court or military authority controls its own custody decision. Posting a county bond does not settle a separate military or federal order.
20. Can another county prevent release?
A separate valid warrant or hold may remain after the local bond is satisfied. Ask which county and case need action and whether a transfer is expected. One receipt covers the stated order, not every other matter. Have the lawyer review the remaining basis for custody.
21. What if an out-of-state warrant is found?
It can create a separate hold and extradition proceeding. Ask which state and agency requested custody and notify counsel. The defendant should understand the consequences before signing a waiver. Paying a local bond does not resolve the other state's court order.
22. How do probation, parole or immigration matters affect release?
Ask staff to identify every separate basis for custody. Another supervising agency or court may need to act. An ICE detainer requests a hold of up to 48 hours after they would otherwise be released. Counsel should review the actual request and orders; the criminal bond does not decide an immigration case.
23. Where do I ask about a city ordinance case?
Waynesville Municipal Court is at 100 Tremont Center, Waynesville, MO 65583, 573-774-6158. This is a different building from the Pulaski County Courthouse. Read the division on a St. Robert, Richland, Crocker or Dixon ticket rather than assuming every city case goes to the same counter. Ask the named court whether the payment is for a bond or a fine; paying an eligible ticket can involve a plea and is not simply posting release security.
24. What paperwork should the family keep?
Save the full release order, receipt and next court notice. Check dates, restrictions, case number and payer details. Make copies available to the defendant and lawyer. Update contact information as required. A reminder from a relative helps, but the defendant remains responsible for compliance.
25. What if the release order is unclear or difficult to follow?
Ask counsel before acting on a guess. Work, childcare, housing or treatment needs may support a request for change, but the judge must approve it. A protected person's invitation does not cancel a no-contact order. Violations can lead to a warrant, stricter conditions or detention.
26. Can an agent return the defendant to custody?
A surety may have surrender rights and duties under Missouri law and the contract. Ask counsel and the agent which procedure applies and whether a new order is needed. Review additional charges in writing. Surrender does not end the criminal prosecution or cancel its hearings.
27. What information helps a request for different conditions?
Give counsel a realistic account of income, necessary expenses, housing, work, treatment and transportation to court. Explain the particular condition that cannot be met and propose an alternative. The court decides the request; submitting it alone does not lower the amount or excuse the existing terms.
28. How do I check the most recent bond entry?
Find the correct Pulaski County file on Missouri Case.net. Other counties share the 25th Circuit, so match the county and case number. Read later entries that may replace an older amount. Ask the clerk or lawyer to explain any uncertainty before paying based on a docket screenshot.
29. How can I check whether cash bond is refundable?
Call the Circuit Clerk at 573-774-4755 with the receipt and case number. Ask whether the court released the deposit, who is recorded to receive it and whether lawful deductions apply. Keep the mailing address current. Do not assume full repayment or a fixed date before processing is complete.
31. Does dismissal mean the person leaves immediately?
Ask the lawyer what the dismissal changes and whether any other cases remain. The jail needs appropriate release authority and may still have a separate lawful hold. Check bond discharge and refund paperwork separately. One closed case does not establish that every warrant or order has ended.
32. What should someone do after missing a hearing?
Contact the lawyer promptly and explain the reason. The court may issue a warrant and begin forfeiture. Ask which filing or appearance is needed; a relative's call does not automatically excuse the absence. A commercial contract may also expose a co-signer to costs.
33. Do children use adult bond procedures?
Juvenile matters generally have different detention and release rules. Ask the Circuit Clerk at 573-774-4755 for the juvenile office. A parent needs the child's actual placement, assigned officer, lawyer and next hearing. Do not assume a child is in the adult jail or send adult bond funds without directions.
34. Who helps someone who cannot afford a lawyer?
The Rolla public defender office is at 901 North Pine Street, Suite 200, Rolla, MO 65401, 573-368-2260. Use the application for services. The program reviews finances and qualifying state charges; ordinary municipal, traffic, civil and family matters are excluded. Ask how the defendant can apply from jail and tell staff the next hearing date.
35. Who decides release on a federal charge?
Federal release belongs to the federal court. Pulaski County is in the Western District of Missouri's Southern Division. The courthouse is at 222 North John Q. Hammons Parkway, Springfield, MO 65806, 417-865-3869. Follow federal counsel's instructions; paying a state bond does not satisfy a federal order.
36. Can the defendant travel for military duty or work?
Read the release order with counsel before leaving an approved area. A work schedule, deployment instruction or military travel order does not automatically cancel civilian restrictions. Counsel can ask the court to modify terms or approve needed travel. Until changed, the existing conditions remain in force.
37. What if the case involves an order of protection?
Read both the protective order and criminal release conditions with counsel. They may restrict direct contact, messages, third-party contact or access to a shared home. Arrange housing and any permitted property pickup without violating the order. A private agreement between the people involved does not change the court's terms.
38. What should a family do after a holiday arrest?
Call 573-774-6196 to ask whether an existing warrant or order already sets release conditions and where an authorized payment is accepted. If terms have not been entered, ask counsel about the initial appearance and review. Do not rely on an assumed holiday delay or a promise that staff can set a bond themselves.
39. What is the final check before traveling to Waynesville?
Confirm custody, the current amount and permitted bond type, other holds, the payment counter and accepted method at 573-774-6196. Bring identification and the booking number. For court records call 573-774-4755. Our Court guide explains the next hearing after release.
Pulaski County Jail Inmate Visitation
Friends and Family – Official Pulaski County sources confirm Pulaski County Jail as an operating facility, but they do not print a public visiting timetable. Call the facility at 573-774-4793 to ask when friends and family may visit, whether the visit is in person or by video, and to confirm that the person you hope to see is still in custody there.Video or scheduled visits at Pulaski County Jail in Pulaski County are handled through City Tele Coin. Call the facility at 573-774-4793 to confirm current video-visit arrangements before you schedule.
City Tele-Coin Video Visitation provides a secure online platform that enables families and friends to conduct live, face-to-face video visits with incarcerated loved ones from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors can connect directly without traveling to the correctional facility.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit www.citytelecoin.com or launch the CTC Customer app.
- Register your visitor profile and upload a clear photograph of your government-issued ID for background review.
- Wait for email notification confirming facility visitor approval.
- Select Video Visitation, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
- Log into the website or mobile app 10 minutes prior to the start time on a device with a functioning camera, microphone, and stable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or tablet. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: City Tele-Coin Official Website
Customer Service Telephone: 1-800-682-0707
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by City Tele-Coin (CTC)
In addition to Remote Video Visitation, City Tele-Coin provides calling, messaging, and account services:
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Inmate Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Phone Calling Accounts Guide | • Visit official vendor page: CTC Phone Calling -
Chirp Messaging Devices: Exchange digital text messages and photos directly with handheld units.
• Learn more on our website: Chirp Messaging Guide | • Visit official vendor page: CTC Chirp Devices -
Inmate Trust & Account Deposits: Send money directly into an inmate's jail trust account for independent canteen shopping.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: CTC Trust Deposits
Pulaski County Court Guide: Case Searches, Locations and Family Help
For Pulaski County court records and hearing information, contact the Circuit Clerk at 573-774-4755, 301 Historic Route 66 East, Suite 202, Waynesville, MO 65583. Search Missouri Case.net for public criminal case records. Match the county, case number and division before deciding where to appear.
Waynesville Municipal Court is in a separate building at 100 Tremont Center, Waynesville, MO 65583, 573-774-6158. The court named on the ticket or hearing notice determines where the matter belongs. A police-station address or jail address is not a substitute for the hearing location.
If your relative is in the Pulaski County Jail, call 573-774-6196 to confirm custody and available hearing information. The questions below explain state case stages, legal help, municipal matters, Fort Leonard Wood and federal court. Our Inmate Search guide helps with locating someone, and our Bail guide explains release.
1. Which court handles a Pulaski County criminal case?
The Circuit Clerk is at 301 Historic Route 66 East, Suite 202, Waynesville, MO 65583, 573-774-4755. Pulaski County shares Missouri's 25th Judicial Circuit with Phelps, Maries and Texas counties. Circuit and associate circuit proceedings are parts of the state trial-court system; use the case notice to identify the assigned judge, division and courtroom.
Associate circuit judges handle many misdemeanors and early felony proceedings. Municipal ordinance violations can belong to a municipal division. The prosecutor represents the government; a defendant needs separate defense counsel. Clerk staff help with records and procedures but do not advise a defendant how to plead.
2. What should a family expect after an arrest in Pulaski County?
A booking officer records identifying information, checks outstanding warrants, takes photographs and fingerprints, and completes intake screening.
Families should distinguish the amount named in a bond order from the fee a private surety may charge; commercial bonding is permitted in Missouri.
The first court hearing deals with the accusation, the person’s rights, and whether release is allowed while the case is pending. A judge can set restrictions on contact, travel, weapons, or reporting. Failing to return to court may result in a warrant and new consequences.
For a worried family, the useful facts are the person’s complete name, date of birth, booking agency, whether a bond was ordered, and the next hearing date. A jail phone operator cannot give legal advice and a bond amount should not be mistaken for a criminal fine.
3. How are misdemeanors handled in Pulaski County?
Many lower-level prosecutions begin with a citation; the person then appears at the date set by the court.
At an arraignment or initial court date, the accused learns the charge and can enter an authorized plea. The prosecutor and defense may exchange information or discuss an agreement. If there is no agreement, the court schedules a contested hearing or trial.
Missouri law, § 558.011, permits at most one year for a Class A misdemeanor, six months for Class B, and 15 days for Class C. Under § 558.002, ordinary maximum fines are $2,000, $1,000, and $750 respectively, unless a more specific rule controls.
A judge can consider probation or a suspended sentence when allowed. A traffic ticket or city ordinance charge may follow its own fine schedule; it should not automatically be treated as a Class A misdemeanor.
4. What happens when the charge is a felony in Pulaski County?
In more serious prosecutions, a preliminary hearing tests whether enough evidence exists to continue; it does not decide guilt.
After the charging stage, the court schedules arraignment, evidence exchange, motions, plea discussions, and, where necessary, trial.
A judge deciding probable cause is not deciding whether the defendant is guilty. If charges go forward, both sides have opportunities for motions, disclosure of evidence, and plea discussions. A criminal conviction at trial requires proof beyond a reasonable doubt.
Counsel matters early: statements, searches, identification issues, and detention orders can shape the defense. A plea may avoid trial but can also create a lasting record or prison sentence, so the person should understand the terms before agreeing.
5. How does the court handle a serious violent felony in Pulaski County?
Charges involving homicide, forcible violence, or weapons can lead to longer detention disputes and more complicated hearings.
The person accused is presumed innocent; judges still consider safety and flight risk at pretrial proceedings.
Missouri defines “dangerous felonies” by statute. Certain convictions carry an 85% minimum service requirement before parole eligibility. That is not a rule for every charge involving violence; it depends on the precise conviction and statute.
In homicide and other extremely serious cases, the lawyer may address expert evidence, mental-state disputes, and sentencing issues long before trial. Families should not assume that a high bond means guilt or that a dismissed charge guarantees immediate release when other warrants exist.
6. What happens if someone under 18 is accused in Pulaski County?
In juvenile proceedings, the court considers whether the allegation is true and what intervention protects the child and community.
Juvenile cases often involve a deputy juvenile officer, the child’s guardian, and attorneys, with records handled differently from adult case files.
The juvenile division considers the child’s age, the allegation, family situation, and safety needs. A formal petition, if filed, is different from an adult criminal information or indictment. Some youth matters may be diverted from full court processing.
Parents or guardians should ask who is assigned to the child, where the youth is being held if detained, and when the next hearing will occur. Transfer to adult criminal court is possible only under specific legal procedures; it is not automatic for every serious accusation.
7. What are the jail terms, prison sentences and fines in Pulaski County?
Do not read a statutory maximum as a prediction of what an individual will receive.
- Class A felony: 10–30 years or life.
- Class B felony: 5–15 years.
- Class C felony: 3–10 years.
- Class D felony: up to 7 years.
- Class E felony: up to 4 years.
- Class A misdemeanor: up to one year; normally up to $2,000 fine.
- Class B misdemeanor: up to six months; normally up to $1,000 fine.
- Class C misdemeanor: up to 15 days; normally up to $750 fine.
- Class D misdemeanor: no ordinary jail term; normally up to $500 fine.
Missouri Revised Statutes §§ 558.011 and 558.002 set these general ranges and fines. Standard felony fines can reach $10,000 for Classes C, D, or E. Some individual crimes have different rules, special minimums, or sentencing enhancements. A prior felony can also affect the authorized punishment.
For Class D or E felonies, Missouri law can permit a special county-jail term of up to one year instead of a longer state prison term. Probation, treatment court, and suspended sentences are possible in eligible cases; none is promised simply because a person has no record.
Parole eligibility is not the same as an automatic release date. The date can change with the charge, sentencing law, and Department of Corrections decisions. These figures state the general law in force in October 2026, not legislation scheduled to take effect in 2028.
What changes under Missouri sentencing law on January 1, 2028?
For families in Pulaski County, the difference between current law and the scheduled 2028 law matters. Missouri Revised Statutes § 558.011 has a new version scheduled to take effect January 1, 2028. The percentages below describe when someone may first qualify for parole consideration, not a promised release date. They do not replace special rules that demand a longer time in prison.
- Class A felony: 10 to 30 years or life; generally 70% of the sentence before parole eligibility.
- Class B felony: 5 to 15 years; generally 50% before parole eligibility.
- Class C felony: 3 to 10 years; generally 30% for a first conviction, 35% for a second and 50% for a third or later conviction. Certain offenses requiring sex-offender registration carry 40%.
- Class D felony: up to 7 years; generally 20% for a first conviction, 25% for a second and 50% for a third or later conviction. Certain registrable offenses carry 25%.
- Class E felony: up to 4 years; generally 15% for a first conviction, 20% for a second and 50% for a third or later conviction. Certain registrable offenses carry 25%.
- Dangerous felonies: the law requires 85% of the sentence before parole eligibility.
For Class A and B felonies and certain crimes requiring sex-offender registration committed on or after January 1, 2028, the law also removes eligibility for conditional release. Parole and conditional release are not the same. Whether the new law applies to a particular person depends on the offense date, the final charges, earlier convictions and other sentencing laws. Until the effective date, the existing statute remains controlling. Source: Missouri Revised Statutes § 558.011.
8. Which federal court handles charges from Pulaski County?
Pulaski County is in the Southern Division of the U.S. District Court for the Western District of Missouri. The courthouse is at 222 North John Q. Hammons Parkway, Springfield, MO 65806, 417-865-3869.
Federal jurisdiction depends on federal law, such as qualifying firearms, bank robbery, fraud or interstate drug cases. A state charge does not become federal simply because someone crosses a county line. A recent federal detainee may be in a contract jail; the BOP locator does not necessarily locate every person awaiting trial. Follow the federal hearing notice and counsel's instructions.
9. How do I find the case number and next hearing?
Search Missouri Case.net by name or case number and match Pulaski County and the person. Review recent docket entries and hearing information. Other counties share the 25th Circuit, so the circuit number alone is not enough to identify the file.
Call 573-774-4755 if a notice and online entry are unclear. A new or restricted record may not be publicly available. Keep the case number and latest notice together; ask the lawyer about the legal effect of an entry.
10. Is Waynesville Municipal Court at the county courthouse?
Waynesville Municipal Court is at 100 Tremont Center, Waynesville, MO 65583, 573-774-6158. This is a different building from the Pulaski County Courthouse. Read the division on a St. Robert, Richland, Crocker or Dixon ticket rather than assuming every city case goes to the same counter.
A city police officer can issue a state charge or an ordinance ticket. The arresting department alone does not establish which court handles it. Keep the ticket and read the court name, case number, date and response instructions before paying or traveling.
11. How can someone apply for a public defender?
The Rolla public defender office is at 901 North Pine Street, Suite 200, Rolla, MO 65401, 573-368-2260. Use the application for services. The program reviews finances and qualifying state charges; ordinary municipal, traffic, civil and family matters are excluded. Ask how the defendant can apply from jail and tell staff the next hearing date.
Submitting an application does not itself appoint a lawyer or postpone a hearing. Family can help gather case and financial information. Ask the appropriate court about representation for a proceeding outside the state public defender program.
12. What if the case involves Fort Leonard Wood?
First establish whether the matter is in Missouri state court, federal civilian court or military proceedings. The systems have different authorities and procedures. Military status alone does not decide the court, and a command action does not cancel a civilian hearing.
Ask the arresting agency and defense lawyer which case numbers and orders apply. For a military case, ask about military defense representation. Keep military duty or travel orders available for counsel to request any needed scheduling or travel permission; they do not change a civilian order by themselves.
13. How do I check a warrant or missed court date?
Search the correct court file on Missouri Case.net, then ask the Circuit Clerk at 573-774-4755, 301 Historic Route 66 East, Suite 202, Waynesville, MO 65583, about unclear entries. A missing public result does not prove that no warrant exists. Contact the Sheriff at 573-774-6196 for its current warrant-inquiry procedure. A lawyer can help determine the proper court response and arrange a surrender with the responsible agency. Keep any resolving order and use the court or agency's verified contact information instead of paying an unknown caller.
14. How can family help prepare for court?
Keep the latest notice, case number, lawyer's contact and release conditions together. Confirm the building and courtroom, arrange a reliable ride and check security rules before bringing children. Tell counsel promptly about a medical or transportation problem affecting attendance.
For custody and available hearing information call 573-774-6196. The Bail guide explains release conditions. Respect any no-contact order while helping; a private invitation does not change a court restriction.
CommissaryOrder.com allows friends and family members to purchase pre-approved food boxes, snack assortments, hygiene essentials, and personal apparel kits sent directly to an incarcerated loved one. Each package is packed to meet strict correctional security guidelines, ensuring the items clear institutional intake without being rejected at the loading dock.
Important: Package Delivery Windows Vary Across Facilities
Jails do not follow uniform rules for incoming packages. Some facilities permit weekly orders, while others limit care packages to monthly or quarterly cycles, and you should call the facility to confirm their active cutoff schedules and purchase limits. If you delay placing your order past the weekly processing deadline, your loved one may have to wait an entire extra cycle before receiving basic personal care supplies, warm undergarments, or supplemental snacks.
Step-by-Step Instructions to Order an Approved Care Package
- Obtain the inmate's full legal name, date of birth, and assigned inmate identification number.
- Visit www.commissaryorder.com and click on Place Order.
- Select the state and the facility where your loved one is currently housed.
- Search for the inmate using their ID number or legal last name to unlock the facility's pre-approved catalog.
- Browse the store categories—including meats, cheeses, ramen soups, baked snacks, toiletries, and clothing—and add items up to the facility's allowed spending limit.
- Review your cart to verify item eligibility, enter your credit or debit card details, and submit your order.
- Print and save your digital order receipt containing the tracking confirmation code.
What the Inmate Needs to Do
The inmate does not need an outside account to receive the package. The items are shipped directly to the jail commissary department in tamper-evident packaging. Correctional staff inspect the box and deliver it to the inmate during the facility's designated commissary delivery schedule, where the inmate signs for the shipment.
Official Provider: CommissaryOrder.com Official Portal
Customer Support Email: Support@CommissaryOrder.com (Always include the facility name, inmate name, and booking ID)
Support Response Hours: Monday – Friday, 8:00 AM – 4:30 PM EST (Responses within two business days)
Supported Languages: English
Other Services Associated with CommissaryOrder.com
Depending on facility contracts, trust funding options are also available to support independent canteen purchases:
- Inmate Trust & Canteen Money Deposits: Send cash directly to an inmate's personal account so they can choose and buy their own items inside.
• Learn more on our website: Inmate Trust Money Deposits Guide | • Visit official vendor page: CommissaryDeposit.com Money Transfers
Buy Commissary for an Inmate in the Pulaski County Jail
Pulaski County Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Pulaski County Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called Commissary Order.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 573-774-4793 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Pulaski County Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
CommissaryDeposit.com provides a secure web platform for friends and family to deposit funds directly into an incarcerated individual's institutional trust and canteen account. Money sent through this service allows inmates to purchase daily essentials, food items, over-the-counter medication, hygiene products, and correspondence stationery from the facility commissary.
Important: Inmate Account Intake Policies Differ by Facility
Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks. Note also that any funds deposited may be subject to facility collections for outstanding booking fees or medical co-pays according to local rules.
Step-by-Step Instructions to Register and Deposit Funds
- Confirm the inmate's current housing facility, their legal first and last name, and their official inmate booking ID number.
- Navigate to www.commissarydeposit.com and click on Deposit Money.
- Select the state and facility from the drop-down directories.
- Search for the inmate using their ID number or last name and verify the record match to ensure you do not send funds to the wrong individual.
- Enter your phone number to receive a one-time verification code via SMS text or automated voice call.
- Specify the deposit dollar amount, review the calculated convenience fees (fixed fee plus percentage fee), and enter your debit or credit card billing details.
- Submit the payment and save the digital confirmation receipt for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive funds. Once the electronic payment clears, the funds post directly to their ledger balance in the jail's internal commissary management system. The inmate can verify their balance on their weekly account slip or at a dayroom kiosk terminal to place orders during the next scheduled commissary cycle.
Official Provider: CommissaryDeposit.com Official Portal
Customer Support Email: Support@CommissaryDeposit.com (Requests must include facility name, inmate name, and inmate ID)
Support Response Hours: Monday – Friday, 8:00 AM – 4:30 PM EST (Response within two business days)
Supported Languages: English
Other Services Associated with CommissaryDeposit.com
Depending on the detention facility contract, additional commissary package ordering options may be supported:
- Direct Commissary Package Ordering: Order pre-packaged snack boxes and hygiene bundles sent directly to the inmate.
• Learn more on our website: Commissary Package Ordering Guide | • Visit official vendor page: CommissaryDeposit.com Store Orders
Deposit Money for an Inmate in the Pulaski County Jail
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Pulaski County Jail use Commissary Deposit.
NOTE: Commissary Deposit provides support by email only. Your request must include the facility name, inmate name, and inmate ID. Requests without these details will not be serviced.
2. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Pulaski County Jail.
3. The Pulaski County Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Pulaski County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 573-774-4793.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
4. The Pulaski County Jail has a reception desk that may accept cash, money orders or cashier checks. Call 573-774-4793 to find out the specific hours for drop off times.
Mail Restrictions - Send Inmates Pre-metered Postcards Only
The Pulaski County Jail in Waynesville, run by the Pulaski County Sheriff's Office on School Street, only lets inmates receive pre-metered postcards. Personal letters in envelopes are not accepted, and a postcard without a return address will most likely be destroyed. Legal mail and books are the exceptions.
Postcards, legal mail and books:
Inmate's Full Name & Inmate ID#
Pulaski County Jail
403 School Street
Waynesville, MO 65583
- Pre-metered postcards: Use a postcard with the postage already printed on it, like the ones sold at the post office.
- Addressing: The front of the card needs the inmate's full name and inmate ID number, which the sheriff's inmate search shows.
- Your return address: Your name and address go in the top left corner of the postcard.
- Ink: Blue or black only. Felt markers, crayon, lipstick, perfume and colored ink are not allowed.
- Lawyers: An attorney or another professional working on the inmate's case may send legal mail in an envelope.
- Books: New books shipped straight from a publisher or a store, with no hardcovers. Books that are pornographic, obscene or very violent are disposed of.
- Magazines and newspapers: Only from the publisher. A magazine with weapons, profanity or adult content is taken and not delivered.
- Packages: Pulaski County takes a package only if it comes straight from its commissary vendor.
- Contact limits: Inmates in Waynesville can't get mail from co-defendants, people in other jails or prisons, or anyone covered by a no-contact order.
The jail has a zero-tolerance policy for mail, so follow the postcard rule exactly. To put money on an account, deposit online.
City Tele-Coin (CTC) provides telecommunications services that allow incarcerated individuals to place outbound calls from housing-unit telephones directly to approved outside phone numbers. Because correctional facilities do not permit incoming calls, opening and funding a CTC prepaid phone account ensures calls connect without carrier restrictions or operator blocks.
Important: Mobile Phones Automatically Block Inmate Collect Calls
Mobile cellular carriers automatically block collect calls originating from jail phone systems. While select traditional residential landlines might allow direct operator billing, cellular and internet-based phone numbers require an active City Tele-Coin prepaid account, which you can verify by checking with your provider. If you do not register online and fund your phone balance immediately, your loved one will hear an automated operator recording stating that your phone number cannot accept calls.
Step-by-Step Instructions to Set Up and Fund Phone Calling
- Go to www.citytelecoin.com or download the CTC Customer app.
- Register your account using the primary 10-digit cellphone number where you want your loved one to call.
- Select the detention center where the inmate is currently located.
- Search for and add the inmate to your approved contact list by full legal name or booking ID.
- Select your deposit dollar amount and enter your debit or credit card billing details.
- Authorize payment, save your confirmation number, and confirm that your mobile phone does not filter automated correctional phone lines as spam.
What the Inmate Needs to Do
The inmate dials your 10-digit number from any dayroom telephone and enters their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to accept the call. All personal telephone conversations are recorded and monitored by facility investigators.
Official Provider: City Tele-Coin Official Website
Customer Service Telephone: 1-800-682-0707
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by City Tele-Coin (CTC)
In addition to Phone Calling Accounts, City Tele-Coin provides several other communication, financial, and visitation services:
- Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CTC Video Visits - Chirp Messaging Devices: Exchange digital text messages and photos directly with handheld units.
• Learn more on our website: Chirp Messaging Guide | • Visit official vendor page: CTC Chirp Devices - Inmate Trust & Account Deposits: Send money directly into an inmate's jail trust account for independent canteen shopping.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: CTC Trust Deposits
City Tele-Coin (CTC) provides telecommunications, remote video visitation, and digital tablet solutions for county jails and regional correctional facilities across the southern United States. Opening a prepaid account ties calling minutes and video credits directly to your phone number and mobile app, ensuring your incarcerated loved one can place outbound calls without carrier blocks.
Important: Cell Networks Automatically Block Collect Inmate Calls
Inmate phone networks do not permit incoming telephone calls, and cellular carriers do not support traditional collect billing from detention centers. While select traditional landlines may support direct monthly carrier billing, wireless smartphones and VoIP lines require an active prepaid calling balance, which you can verify by checking with your telephone service provider. If you do not register online and fund your phone account right away, your loved one will receive an automated disconnect announcement when dialing your number.
Step-by-Step Instructions to Register and Fund a Phone Account
- Visit www.citytelecoin.com or download the CTC mobile app.
- Click Create Account and register using your primary 10-digit telephone number and email address.
- Select the state and facility where the inmate is currently housed.
- Locate the inmate using their legal first and last name or facility booking ID number.
- Choose your deposit amount ($25, $50, or custom amount) and enter your credit or debit card billing information.
- Authorize payment, save your confirmation number, and confirm that your mobile phone does not filter automated correctional phone lines as spam.
What the Inmate Needs to Do
The inmate dials your 10-digit telephone number from any dayroom telephone or tablet and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and connects the call once you press the prompted number to accept. All personal telephone calls are recorded and monitored by facility investigators.
Official Provider: City Tele-Coin Official Website
Customer Service Telephone: 1-800-682-0707
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by City Tele-Coin (CTC)
In addition to Prepaid Phone Calling, City Tele-Coin offers video visitation and messaging options at participating facilities:
- Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CTC Video Visits - Digital Inmate Messaging: Send electronic messages and photos directly to an inmate's housing unit tablet or kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: CTC Messaging
City Tele-Coin offers Chirp handheld messaging units that enable incarcerated individuals to send and receive text messages and digital photo attachments directly from their housing areas. Families use the CTC mobile app or web portal to send electronic correspondence, avoiding long transit delays and physical mailroom processing backlogs.
Important: Device Rental and Digital Mail Guidelines Vary
Inmates cannot receive incoming telephone calls, and physical postal mail policies differ widely across jurisdictions. While some detention centers allow paper letters, many facilities utilizing City Tele-Coin restrict physical correspondence or mandate electronic Chirp messaging, which you can verify by checking facility rules. If you do not register online and purchase messaging credits immediately, your loved one may face lengthy periods without direct written contact from family.
Step-by-Step Instructions to Register and Message a Chirp Device
- Go to www.citytelecoin.com or download the CTC Customer app.
- Register your account using your primary 10-digit mobile number and email address.
- Select your state and the facility where your loved one is housed.
- Add the inmate to your contact directory by full legal name or facility booking ID.
- Navigate to Messaging / Chirp and purchase a bundle of messaging credits using a credit or debit card.
- Compose your text message, attach approved JPEG photos if permitted, and submit your transmission for electronic screening.
What the Inmate Needs to Do
All electronic correspondence is screened by facility security staff before delivery. Once approved, the message transmits wirelessly to the inmate's assigned Chirp device. The inmate opens the message, views the attachment, and types an electronic reply using their available message balance.
Official Provider: City Tele-Coin Official Website
Customer Service Telephone: 1-800-682-0707
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by City Tele-Coin (CTC)
In addition to Chirp Messaging Devices, City Tele-Coin offers several communication, banking, and visitation services:
- Inmate Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Phone Calling Accounts Guide | • Visit official vendor page: CTC Phone Calling - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CTC Video Visits - Inmate Trust & Account Deposits: Deposit funds directly into an inmate's jail trust account for independent canteen shopping.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: CTC Trust Deposits
City Tele-Coin provides secure handheld wireless tablets designed specifically for correctional housing pods. Operating on a secure internal network, these devices allow incarcerated individuals to exchange digital messages, make telephone calls, conduct remote video visits, stream approved music, read eBooks, and access self-help legal research materials from their living quarters.
Important: Tablet Hardware Deployment and Feature Rules Vary
Correctional agencies do not manage tablet access under identical contracts. Some facilities provide tablets to every inmate at no hardware cost, while other institutions require daily rental fees or limit tablet use to dayroom hours, which you can verify by checking facility rules. While educational and legal databases are typically free, accessing music, premium games, or outside communications requires an active balance funded by family members.
Step-by-Step Instructions to Fund Tablet Services
- Confirm that City Tele-Coin tablets are active at your loved one's specific detention facility.
- Navigate to www.citytelecoin.com or launch the CTC Customer app.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Tablet Media / Messaging and choose your deposit amount.
- Review transaction fees and complete payment with a credit or debit card.
- Notify your loved one that funds have been credited to their media profile.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their PIN or biometric scan. Their available balance appears on the screen, allowing them to download songs, read digital books, write messages, and communicate with approved family members.
Official Provider: City Tele-Coin Official Website
Customer Service Telephone: 1-800-682-0707
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by City Tele-Coin (CTC)
In addition to Inmate Tablets & Media, City Tele-Coin offers several core communication channels:
- Chirp Messaging Devices: Send two-way digital text messages and photos directly to handheld units.
• Learn more on our website: Chirp Messaging Guide | • Visit official vendor page: CTC Chirp Devices - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CTC Video Visits - Inmate Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Phone Calling Accounts Guide | • Visit official vendor page: CTC Phone Calling
Nearby counties
- Jail (Main): 573-774-4793
The Pulaski County Jail serves the following cities and towns of Pulaski County: Dixon, Crocker, Fort Leonard Wood, Laquey, Richland, Saint Robert and Waynesville.