Custer County Jail Remote Inmate Video Visits

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Custer County Jail

Address:
1010 Main Street
Miles City, MT 59301

Phone:

406-874-3320

Schedule a Video Visit with an Inmate at the Custer County Jail - Remotely or at the Jail

The Custer County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Custer County Jail is able to accomplish this (or soon will be) is with remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and a third-party service that specializes in this.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on video visits, call the facility at 406-874-3320 or scroll down for a complete section of Frequently Asked Questions and Answers.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Custer County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Custer County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Custer County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Custer County Jail:
Inmate's Full Name & Inmate ID#
Custer County Jail
1010 Main Street
Miles City, MT 59301


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Custer County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Custer County Jail follow these steps:

  • Go to JailATM, choose Montana, then choose Custer County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Custer County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Custer County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Custer County Jail check out our Commissary Instructions Page for Custer County.


 

How to Deposit Money Online for an Inmate in Custer County

To deposit money online for an inmate in Custer County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Custer County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Montana, then choose Custer County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Custer County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Custer County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Custer County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Custer County.


 

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