Missoula County Detention Facility

To search for an inmate in the Missoula County Detention Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 406-258-4000 for the information you are looking for.

Missoula County Detention Facility Inmate Search

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about finding an inmate in the Missoula County Detention Facility, how the jail rosters work and what happens after an offender is arrested and booked. If you still have questions after reviewing these FAQs, call 406-258-4000 for further assistance.

The Missoula County Detention Facility maintains an average of 394 offenders in custody on any given day. The Missoula County Detention Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Missoula County law enforcement agencies arrest and detain approximately 8,360 offenders.

How Do You Visit an Inmate in the Missoula County Detention Facility? What is the Schedule?

Missoula County Detention Facility Inmate Visitation Schedule

2340 Mullan Road
Missoula, MT 59808
406-258-4000

• In person public visitation is available Monday, Tuesday, Thursday and Friday.  
• Inmate visits must be scheduled at least one day in advance.  
• Visiting days and times are assigned according to where inmates are housed.  
• No visits are permitted during the first 72 hours after an inmate arrives at our facility.
• A maximum of 2 adults and 3 children under the age of 18 years are allowed per onsite visit.
• First, you must register an account with IC Solutions, then add Missoula County Detention Facility, then your inmate.
• Second, you can choose a time to visit.
• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
• Inmates will be allowed two, thirty minute onsite visits per week and five, thirty minute visits offsite per week.
• There is no charge for Onsite Video Visits.
• Offsite Video Visits range from $12.50 for 30 minutes.
• All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
• Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

REMOTE VISITATION SCHEDULE

Missoula County Detention Facility uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
•    Be logged in or checked in before the scheduled start time.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Missoula County Detention Facility can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Missoula County Detention Facility uses IC Solutions for their Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
•    Be logged in or checked in before the scheduled start time.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Missoula County Detention Facility can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Missoula County Detention Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 406-258-4000 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Missoula County Detention Facility?

Missoula County Detention Facility Inmate Visitation Schedule

2340 Mullan Road
Missoula, MT 59808
406-258-4000

• In person public visitation is available Monday, Tuesday, Thursday and Friday.  
• Inmate visits must be scheduled at least one day in advance.  
• Visiting days and times are assigned according to where inmates are housed.  
• No visits are permitted during the first 72 hours after an inmate arrives at our facility.
• A maximum of 2 adults and 3 children under the age of 18 years are allowed per onsite visit.
• First, you must register an account with IC Solutions, then add Missoula County Detention Facility, then your inmate.
• Second, you can choose a time to visit.
• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
• Inmates will be allowed two, thirty minute onsite visits per week and five, thirty minute visits offsite per week.
• There is no charge for Onsite Video Visits.
• Offsite Video Visits range from $12.50 for 30 minutes.
• All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
• Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

REMOTE VISITATION SCHEDULE

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Missoula County Detention Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 406-258-4000 for further assistance.

How Do You Deposit Money for an Inmate in the Missoula County Detention Facility?

You can deposit money four different ways:

• Deposit at correctpay.com.
• Ask the jail whether it has a Correct Pay lobby kiosk for deposits.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit using the iOS or Android app.

correctpay.com Assistance:

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

How to Send Money to an Inmate in Missoula County

To send commissary money to an inmate in Missoula County Detention Facility follow these steps:

• Register with correctpay by creating an account.
• 
• Select Montana, then select Missoula County Detention Facility, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.
• You can deposit money four ways:
• Deposit online at correctpay.com.
• Ask the jail whether it has a Correct Pay lobby kiosk for deposits.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Missoula County Detention Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Missoula County Detention Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 406-258-4000 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Missoula County Detention Facility?

How Do Inmates in Missoula County Detention Facility Make Phone Calls?

To receive phone calls from inmates in Missoula County, or to assist them in making phone calls to other people, follow these steps:

• Missoula County Detention Facility uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Families and friends of Missoula County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Missoula County.
• Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Missoula County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Missoula County Detention Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 406-258-4000 for further assistance.

How do I Mail an Inmate in the Missoula County Detention Facility, and what can I send them?

TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Missoula County Detention Facility:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Missoula County Detention Facility Montana (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    Missoula County Detention Facility mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

• TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
• Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

• Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
• Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

• Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
• The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
• All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
• After the shipments, TextBehind has no control over the process.
• The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Missoula County Detention Facility Montana (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Missoula County Detention Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 406-258-4000 for further assistance.

Can I purchase Commissary Online for an Inmate in the Missoula County Detention Facility, and what can I purchase?

Purchasing a Missoula County Detention Facility Inmate Commissary

Missoula County Detention Facility allows inmates to purchase commissary, which is a jail affiliated store that sells snacks, hygiene products, stationary, clothing and even e-cigs and nicotine pouches (where allowed).

You can buy commissary for an inmate using an online service called Kellwell Commissary. 

These items can be purchased once a week.

This amount you can spend each week is set by the facility. Call 406-258-4000 in order to confirm the amount that cannot be exceeded.

Inmates have access to commissary packages that can be purchased and shipped to the inmate by friends and family.

You can also go to our Inmate Money page for information on how to send money to an inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Missoula County Detention Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 406-258-4000 for further assistance.

How Can I Communicate with an Inmate in the Missoula County Detention Facility using an Online Messaging Service?

Missoula County Detention Facility allows Secure Messaging using a third-party service call Access Corrections.

They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.

Register/Log in here.

After Registering/Logging In:

1.     You choose Missoula County Detention Facility.
2.    You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3.    You add a credit or debit card.
4.    You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5.    You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6.    Missoula County Detention Facility charges a fee for each message sent or received.

Important Things to Know

 - Access Corrections has an iphone app and an android app for using their services.
 - ALL of your correspondence will be monitored by the jail. 
 - Do NOT write anything you wouldn’t want repeated in court.
 - Rates vary and are always subject to change.
 - Inmates can write you back ONLY if you select that option.
 - You CAN send photos up to 32MB in file size. Subject to change.
 - You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
 - You may NOT type or send emoticons.
 - You may NOT copy and paste text. Type directly.
 - You may NOT type profanities, violence or characters not approved. 
 - Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
 - You may NOT transfer credits to another email.

Phone: 866-345-1884

Email:  customerservice@accesscorrections.com
FAQ
Contact Page
iphone app
Android app

How Do Inmates in Missoula County Detention Facility Make Phone Calls?

To receive phone calls from inmates in Missoula County, or to assist them in making phone calls to other people, follow these steps:

• Missoula County Detention Facility uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Families and friends of Missoula County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Missoula County.
• Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Missoula County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Missoula County Detention Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 406-258-4000 for further assistance.

Do Inmates in the Missoula County Detention Facility have Access to Tablets or Computers?

Ask Missoula County Detention Facility whether IC Solutions tablet rentals are available to inmates there.

  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription.
• IC Solutions shows the subscription price, billing dates and any fees before you pay.
• Ask IC Solutions how soon your inmate will get the tablet after you pay.

Ask Missoula County Detention Facility whether IC Solutions tablet rentals are available to inmates there.

  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription.
• IC Solutions shows the subscription price, billing dates and any fees before you pay.
• Ask IC Solutions how soon your inmate will get the tablet after you pay.

For more information about IC Solutions and their tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Missoula County Detention Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 406-258-4000 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Missoula County?