Address:
710 S. 17th St.
Omaha, NE 68102
Phone:
402-444-7400
All Money an inmate has in their possession when booked will automatically go on to their account.
There are other options for putting money on an inmate's commissary account:
Option 1 - Dropping Money at the Douglas County Jail
Bring money to the jail in person. The Teller Window is open 7 days a week, from 7:00AM to 8:00PM.
710 S. 17th Street
Omaha, NE 68102
Friends and family are allowed to make one deposit per day.
They take cash, money orders and cashier's checks, as long as they are from a local bank and can be verified.
Option 2 - Deposit Inmate Money Online
Douglas County Jail uses GTL/ViaPath to process all online deposits to an inmate's account. GTL/ViaPath charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Make an Inmate Deposit over the Phone by calling 888-988-4768
For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.
Douglas County Jail uses GTL Connect Network, also known as Viapath Technologies, to facilitate family members and friends to make deposits directly into their Trust Fund Commissary Account that can be used for communication services.
The inmate can then use the money to purchase products from commissary or services such as secure messages and phone calls.
Deposits can be made 24/7 online or by telephone by calling 888-988-4768, or by using the Douglas County Jail kiosk.
Commissary, also known as Canteen, is the ‘store’ within a jail or prison where inmates can purchase items that they want or need to make their stay in jail or prison less of a burden.
Snacks and comfort foods, branded hygiene products they are used to, sneakers and t-shirts, prayer blankets, radios, headphones, television sets, tablets, stationary products and art supplies; depending on the facility, there are thousands of products to choose from.
Some jail and prison systems run their own commissary store, others contract out to companies that serve dozens or hundreds of jails, where inmates and/or their friends and families can purchase products through a website from home, or a kiosk or tablet within their facility.
Food
• Cookies
• Pastries
• Candy
• Tuna and mackerel
• Coffee and Tea
• Soft drinks
• Energy drinks
• Pizza
• Hamburgers
• Chicken fingers
• Spices
Hygiene
• Shampoo
• Soap
• Shaving supplies
• Lotions
• Deodorant
• Oral care
• Toilet paper
• Nail care
Clothing
• Sweats
• Sneakers
• Shorts
• Underwear and bras
• Socks
• Jackets
• Hats
Electronics
• Televisions
• Radios
• Headphones
• Tablets
• Watches
Miscellaneous
• Playing cards
• Games
• Bibles
• Books
• Art supplies
• Stationery supplies
• Vaping products (only some states)
• Greeting cards
Generally, the maximum spend in jail is about $300 per month. Prisons allow a bit more as it is more of a permanent home, whereby jail is temporary. To find out how much an inmate in the Douglas County Jail can spend each month, call 402-444-7400.
Some jails it's twice a week, others once a week or every other week. A lot of the online stores care pack companies are once a month. To find out the exact schedule for Douglas County Jail, call 402-444-7400.
Douglas County Jail has its own methods for receiving money for inmates, and that information can be found above or by calling 402-444-7400 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.
1. Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.
When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate.
Never send personal checks or cash either.
2. Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.
3. Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.
4. There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country.
If one of these companies (listed in the next question) works with Douglas County Jail, this information will be outlined above.
There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.
The companies, in alphabetical order, are:
Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay
To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 402-444-7400.
Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Douglas County Jail contracts with for inmate deposits, call them at 402-444-7400.
Items on commissary are no more expensive than they would be at a local Walmart store.
A commissary deposit is the money that a person on the outside deposits in an inmate’s trust account, so they can have money to spend on commissary and communication services.
The limit that an inmate can have in their commissary account is usually about $300.00. To find out what the limit is for Douglas County Jail, call 402-444-7400.
Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.
You can only send items from the one that your jail has a contract with.
An inmate carepack is a pack of snacks and/or hygiene products that friends or family members of an inmate can purchase online and have shipped to an inmate. The carepack company needs to have a contract with the facility before it can be shipped to the inmate.
Check this page, the Money Page or the Commissary Page for further information, or call the jail at 402-444-7400 to see which one that the Douglas County Jail works with.
Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:
Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct
Not really. Other than the basic supplies mentioned above there are no gifts other than greeting cards that they can fill out and mail to a friend, family or loved one.
Check with Douglas County Jail by calling 402-444-7400 prior to paying a bond online as this is being rolled out to different facilities slowly.
1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722
2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby. The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.
3. Commissary money can also be added to an inmates account at any time using any of these methods online.
4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.
5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.
They may not be directly connected to the internet, but inmates at Douglas County Jail are provided free tablets to use within the jail that allow them to have access to the following services and information:
The availability of tablets may seem like something that inmates who are serving time do not deserve, but here are some of the benefits for inmates in Douglas County:
For more information about Tablets and how your inmate can get one to use while he is in jail, chek out our Inmate Tablet page.
To communicate by text or email with an Douglas County inmate, follow these instructions:
For all the information you need to send and receive secure messages in the form of text or email with a Douglas County Jail inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.
Postcards
The Douglas County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Douglas County Jail also allows regular postcards and envelopes to be mailed to inmates as well.
Personal postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate #
Smart Communications / Douglas County Department of Corrections
PO Box 9162
Seminole, FL 33775-9151
Legal Mail
Legal Mail is mail from Attorneys, law enforcement, the courts, bail companies, etc.
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Douglas County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Douglas County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All legal mail, newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate #
Douglas County Department of Corrections
710 S. 17th Street
Omaha, NE 68102
To Deposit Money in an inmate's account follow these steps:
**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.
Features:
All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Douglas County, can be found on our Send Money Page.
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Douglas County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
Follow these instructions to schedule and then visit an inmate using GTL.
For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Douglas County Jail, check out our Visit Inmate Page.
