Polk County Jail & Sheriff Emailing An Inmate

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Polk County Jail & Sheriff

Address:
251 North Main Street
PO Box 567
Osceola, NE 68651
Phone:
(402) 747-2231

Polk County Jail & Sheriff uses CIDNET for Email / Text messaging between inmates and their family & friends

Polk County Jail & Sheriff uses CIDNET for Digital Mail Messaging between inmates and their friends and family.  
Register here.



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Frequently Asked Questions
Instructions on How to Use CIDNET
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Polk County Jail & Sheriff Announces Major Inmate Email and Text Policy - January 4, 2023

Due to the ability of third party companies providing a secure environment for Polk County Jail & Sheriff inmates and their contacts outside the facility to communicate digitally, this facility will now (or soon) be providing the ability for digital messaging.

Secure digital messaging allows for a delay between the emails of the inmate and their friends and family, so that the jail can scan the communication for illegal or other communications against their policies.

Note that all messages, both sent and received, will be saved and will be referred to in the inmate's existing or future criminal charges. 

Complete instructions on how to sign up for this service for the Polk County Jail & Sheriff, and how it works can be found below. Call (402) 747-2231 if you have any questions.

How to Both Schedule a Visit and Have Remote Video Visitation with an Inmate incarcerated in Polk County

To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Polk County Jail & Sheriff inmate.
    1. Click the Create Account button.
    2. Agree to the terms.
    3. Login to your email and open the verification email sent by CIDNET. Click it.
    4. Choose a Security PIN and a Password.
    5. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Nebraska, then the Polk County Jail & Sheriff, then your inmate's name.
  • Once you have completed this, the Polk County Jail & Sheriff will have to give final approval for you to set up a video visitation account with your inmate.

For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Polk County, visit our full page guide. 

NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.

 

How to Make and Receive Phone Calls and Video Phone Calls from an Inmate in Polk County

To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Polk County Jail & Sheriff inmate.
    1. Click the Create Account button.
    2. Read the Terms of Use, then click Agree.
    3. Login to your email and open the CIDNET email.
    4. In the email, click the Complete Your Verification link.
    5. Choose a Security PIN and a Password.
    6. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Nebraska, then the Polk County Jail & Sheriff, then your inmate's name.
  • Once you have completed this, the Polk County Jail & Sheriff will have to give final approval for you to set up a phone account with your inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Polk County, visit our full page guide. 

NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

 

How to send a text or email to an inmate in Polk County

To send and receive secure texts or emails from an inmate housed in Polk County follow these instructions:

  • Register and create an account with CIDNET.
  • Choose a Security PIN and Password.
  • After logging in, from the Menu, choose the state of Nebraska, then the Polk County Jail & Sheriff, then your inmate's name.
  • Once you have completed this, the Polk County Jail & Sheriff will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Polk County, visit our full page guide.