Red Willow County Jail & Sheriff Remote Inmate Video Visits

Red Willow County Jail & Sheriff

Address:
516 Norris Avenue
McCook, NE 69001

Phone:

308-345-1850

Red Willow County Jail & Sheriff - Remote Video Visitation with your Inmate

Red Willow County Jail & Sheriff uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the jail lobby.
  • Visit by using the JailFunds iphone or Android app

Go here to begin the process to schedule a visit.

What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.

You can deposit money four different ways:

  • Deposit online at correctpay.com
  • Deposit at the correctpay VendEngine kiosk in the Red Willow County Jail & Sheriff lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

Attorney Visits only!  < (Lawyers, go here)

correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Red Willow County Jail & Sheriff money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How Do Inmates in Red Willow County Jail & Sheriff Send and Receive Texts and Emails?

To set up your Red Willow County inmate to make to send and receive texts and emails to you and others, follow these instructions:

For all the information you need in order to send and receive texts and emails from your Red Willow County inmate, or to assist them in sending and receiving secure messages to and from others, including instructions, fees, cost of each message, tablet rentals, payment methods and times that your inmate can send messages, check out our Text/Email an Inmate Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when communicating sensitive information about their pending case.


 

How Do Inmates in Red Willow County Jail & Sheriff Make Phone Calls?

To set up your Red Willow County inmate to make to make phone calls to you and others, follow these instructions:

For all the information you need in order to receive phone calls from your Red Willow County inmate, or to assist them in making calls to others, including instructions, fees, cost of calls, payment methods and times that your inmate can use the phone, check out our Inmate Phone Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.


 

How Do You Schedule and Visit an Inmate in Red Willow County Jail & Sheriff?

To set up an account to schedule and visit your Red Willow County inmate, follow these instructions:

  • Register and set up a new account with RELIANCE, or log in if you already have an account.
  • Select Red Willow County Jail & Sheriff, then select your inmate who you will be visiting.
  • Your identity will have to investigated and approved by the Red Willow County staff.
  • Once approved, you can schedule a visit.

For all the information you need in order to schedule and visit your Red Willow County inmate, or to assist them in visiting with others, including instructions, fees, cost of each visit, requirements for free visits, tablet rentals that can be used for visits, payment methods and times that your inmate can have a visit, check out our Visit Inmate Page.
NOTE: All of your visits with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Red Willow County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Red Willow County Jail & Sheriff follow these steps:

  • Go to JailATM, choose Nebraska, then choose Red Willow County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Red Willow County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Red Willow County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Red Willow County Jail & Sheriff check out our Commissary Instructions Page for Red Willow County.


 

How Does an Inmate Make Phone Calls in Red Willow County Jail & Sheriff?

To receive phone calls from an inmate in Red Willow County follow these instructions:

Red Willow County Jail & Sheriff uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Nebraska.
  • Choose Red Willow County Jail & Sheriff
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Red Willow County Jail & Sheriff, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Nebraska to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Nebraska to Nebraska) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Red Willow County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Red Willow County

To deposit money online for an inmate in Red Willow County Jail & Sheriff follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Red Willow County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Nebraska, then choose Red Willow County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Red Willow County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Red Willow County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Red Willow County Jail & Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Red Willow County.


 

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Red Willow County

To register and sign up for a remote visitation account with correctpay.com to communicate with your Red Willow County Jail & Sheriff inmate, follow the instructions below:

Red Willow County Jail & Sheriff uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the Red Willow County Jail & Sheriff lobby.
  • Visit by using the JailFunds iphone or Android app

Begin the process to schedule a visit:

  • Register by creating an account.
  • Add a payment method.
  • Select Nebraska
  • Select Red Willow County Jail & Sheriff
  • Select your inmate
  • Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Red Willow County Jail & Sheriff, including fees, schedules, how it works and more, check out our Visit Inmate Page.


 

How to Send a Secure Email or Text Message to an Inmate in Red Willow County

To send a secure email message and digital photos to an inmate in Red Willow County Jail & Sheriff follow these steps:

  • Register with correctpay by creating an account.
  • Select Nebraska, then select Red Willow County Jail & Sheriff, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Red Willow County Jail & Sheriff and send them photos, check out our Secure Messaging Guide for Red Willow County. 
24/7 Customer Service - 855-836-3364