White Pine Jail
White Pine Jail
The 40-bed White Pine Jail provides 24-hour phone access for inmate information at 775-289-8808.
After an arrest for a misdemeanor or felony in the county, the person is brought to this jail for booking and processing. They may be bonded out, released on their own recognizance, or held until their trial is decided, depending on the seriousness of the charges.
Use the inmate search tool to check the list of people currently in custody.
Convicted inmates with less than a year to serve remain in this county. Those with longer sentences are transferred to the Nevada State Prison System or the Federal Bureau of Prisons.
This page provides details on searching the official jail roster, directions to the jail, and inmate services including the visitation schedule, funding an account, sending mail, receiving phone calls, voicemail, emailing and texting, tablet rentals, bail bonds, and commissary.
Save the inmate’s jail ID or booking number because it’s often required. If it’s not online, call White Pine Jail at 775-289-8808.
Inmate Services
Other Jails and Prisons
To search for an inmate in the White Pine Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 775-289-8808 for the information you are looking for.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about finding an inmate in the White Pine Jail, how the jail rosters work and what happens after an offender is arrested and booked. If you still have questions after reviewing these FAQs, call 775-289-8808 for further assistance.
The White Pine Jail maintains an average of 40 offenders in custody on any given day. The White Pine Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year White Pine County law enforcement agencies arrest and detain approximately 800 offenders.
⇓ Learn more ⇓ Show lessThe 40-bed White Pine Jail is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in White Pine County as they wait for their trial or as they serve their sentence, usually less than one year.
It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.
If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 775-289-8808, and an online listing of all the detainees is published for your own investigation.
Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment.
Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks.
The White Pine Jail also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills.
Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
Inmate's Full Name & Inmate ID #
White County Jail
1785 Great Basin Boulevard
Ely, NV 89301
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Inmate's Full Name & Inmate ID #
White County Jail
1785 Great Basin Boulevard
Ely, NV 89301
- Jail (Main): 775-289-8808
Understanding the booking process at White Pine Jail
After an arrest, individuals are taken to White Pine Jail where they go through booking. This process includes identifying the person, reviewing charges, and determining whether they will be released on their own, eligible for bail, or detained until their court date.
It’s crucial to remain silent after being arrested. Anything said may be used in court, so it’s better to refrain from speaking until consulting with an attorney.
The following steps outline the booking procedure at White Pine Jail:
- Personal identification verification.
- Taking photographs (mugshots).
- Medical and mental health assessment, as well as inquiries about substance use.
- Possibly collecting DNA samples.
- Performing a full-body search.
- Seizing personal belongings for safekeeping.
- Allowing one phone call.
Booking can take from a short hour to longer periods, especially on busy nights or with uncooperative individuals. For inquiries about posting bond for an arrestee, call the facility at 775-289-8808.
Paying bail for someone in custody in White Pine County
Once someone is booked at White Pine Jail in Ely after an arrest, there are several outcomes:
1. They may be released without paying bail, agreeing to show up on a scheduled date.
2. They may remain in custody until their court appearance.
3. They can pay a bail or bond for release. Call 775-289-8808 for bail details.
Bail payments can take several forms.
- The full cash bond is paid at the jail's bonding window or at the clerk of court using cash, a cashier's check or a money order, while many jails add a card option at a lobby kiosk or through an online bond service for a fee; bring the inmate's full name and booking number, and call the jail at 775-289-8808 with questions.
- A licensed bail bond agent in White Pine County can help cover bail.
- Many courts take real estate as security for a bond; the property owner must show clear title plus equity at least equal to the bond, often twice it, backed by a deed and a recent tax or appraisal value, and the court that set the bail gives final approval.
For detailed information about the bail process in White Pine County, Nevada, see the White Pine Jail Bail FAQ.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the White Pine Jail? What is the Schedule?
White Pine Jail ON-SITE VISITATION SCHEDULE
1785 Great Basin Blvd.
Ely, NV 89301
775-289-8808
- Visits are 30 minutes.
- You must be on the inmate's visitor list.
- The actual visitation times may depend on the inmate and their housing location. Call 775-289-8808 and get your inmate's times and make an appointment to visit.
- Inmates are allowed one visit per week.
- A maximum of 2 guests are allowed per inmate.
- Visitors must have a government issued photo ID.
- Dress professionally with non-revealing clothing.
ON SITE VISITATION SCHEDULE - ALWAYS CALL 775-289-8808 TO CONFIRM VISITATION SCHEDULE!
| DAY | TIMES |
| SUNDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM |
| MONDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| TUESDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| WEDNESDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| THURSDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| FRIDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| SATURDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM |
White Pine Jail uses the services of NCIC for remote video visitation.
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
Ask White Pine Jail whether a video visit made at the jail is free.
Costs
NCIC shows the price of a video visit before you confirm it. Rates are set by the provider and can change.
Ask White Pine Jail whether a video visit made at the jail is free.
How to set up your Video Visit
- Register here.
- Select White Pine Jail
- Select your inmate.
- Choose your date and time.
Your inmate will be notified by the jail staff of the date and time for the visit. Be logged in and connected to NCIC before the scheduled start time.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about White Pine Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 775-289-8808 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the White Pine Jail?
White Pine Jail uses the services of NCIC for remote video visitation.
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
Ask White Pine Jail whether a video visit made at the jail is free.
Costs
NCIC shows the price of a video visit before you confirm it. Rates are set by the provider and can change.
Ask White Pine Jail whether a video visit made at the jail is free.
How to set up your Video Visit
- Register here.
- Select White Pine Jail
- Select your inmate.
- Choose your date and time.
Your inmate will be notified by the jail staff of the date and time for the visit. Be logged in and connected to NCIC before the scheduled start time.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about White Pine Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 775-289-8808 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the White Pine Jail?
There are multiple ways to add money to an inmate's account at White Pine Jail, using Access Corrections Secure Deposits
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.
Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Ask the White Pine Jail whether it accepts cash deposits in person, and where.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
How to Send Money to an Inmate in White Pine County
To send commissary money to an inmate in White Pine Jail follow these steps:
- Register with Access Corrections by creating an account.
- Select Nevada, then select White Pine Jail, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for White Pine Jail.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about White Pine Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 775-289-8808 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the White Pine Jail?
How Does an Inmate Make Phone Calls in White Pine Jail?
To receive phone calls from an inmate in White Pine County follow these instructions:
White Pine Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
- Register here, or by phone 800-943-2189
- Choose Nevada.
- Choose White Pine Jail
- Select your Inmate.
- Enter the phone number your Inmate will be calling.
- Fund your account.
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by White Pine Jail, families can also leave secure voicemails for inmates to listen to.
Fees
- Adding funds to your account: NCIC's terms cap the fee for an automated payment (web, phone menu or kiosk) at $3.00.
- NCIC shows the current per-minute rate when you set up the account.
- NCIC's terms put the live-agent fee for a phone payment or account set-up at no more than $5.95.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.
For all the information regarding phone calls with White Pine County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about White Pine Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 775-289-8808 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the White Pine Jail, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about White Pine Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 775-289-8808 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the White Pine Jail, and what can I purchase?
How to Send Money to an Inmate in White Pine County
To send commissary money to an inmate in White Pine Jail follow these steps:
- Register with Access Corrections by creating an account.
- Select Nevada, then select White Pine Jail, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for White Pine Jail.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about White Pine Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 775-289-8808 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the White Pine Jail using an Online Messaging Service?
White Pine Jail allows Secure Messaging using a third-party service call Access Corrections.
They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.
After Registering/Logging In:
1. You choose White Pine Jail.
2. You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3. You add a credit or debit card.
4. You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5. You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6. White Pine Jail charges a fee for each message sent or received.
Important Things to Know
- Access Corrections has an iphone app and an android app for using their services.
- ALL of your correspondence will be monitored by the jail.
- Do NOT write anything you wouldn’t want repeated in court.
- Rates vary and are always subject to change.
- Inmates can write you back ONLY if you select that option.
- You CAN send photos up to 32MB in file size. Subject to change.
- You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
- You may NOT type or send emoticons.
- You may NOT copy and paste text. Type directly.
- You may NOT type profanities, violence or characters not approved.
- Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
- You may NOT transfer credits to another email.
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
FAQ
Contact Page
iphone app
Android app
How to Send a Secure Email Message to an Inmate in White Pine County
To send a secure email message to an inmate in White Pine Jail follow these steps:
- Register with Access Corrections by creating an account.
- Select Nevada, then select White Pine Jail, and then the inmate you want to send your message to.
- Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
- NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.
For all information on how to Text/Email an Inmate in White Pine Jail check out our Secure Messaging Guide for White Pine County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about White Pine Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 775-289-8808 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the White Pine Jail have Access to Tablets or Computers?
Ask White Pine Jail whether NCIC tablets are available to inmates there.
How to Rent a Tablet for an Inmate at the White Pine Jail
Ask White Pine Jail whether NCIC tablets are available to inmates there.
Ask White Pine Jail what the tablets can be used for and whether there is a charge.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about White Pine Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 775-289-8808 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding White Pine County?
The White Pine Jail serves the following cities and towns of White Pine County: Baker, Ely, McGill, Ruth and Lund.