Hillsborough County Dept. of Corrections, NH Video Visitation

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Search for an Inmate in Hillsborough County

Hillsborough County Dept. of Corrections

Address:
445 Willow Street
Manchester, NH 03103
Phone:
603-627-5620

Hillsborough County Dept. of Corrections - Remote Video Visitation with your Inmate

Hillsborough County Dept. of Corrections uses GettingOut for their Remote Video Visitation and/or Visit Scheduling.

There are three ways to remotely visit your inmate:
1. Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1. Register an account.
2. Select Hillsborough County Dept. of Corrections
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.

**NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages.
If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Hillsborough County Dept. of Corrections.
With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Hillsborough County Dept. of Corrections REMOTE (at home) VIDEO VISITATION SCHEDULE

All visits must be scheduled at least 24 hours in advance.
Visitation Schedule subject to change.

DAY	TIME
SUNDAY	9:00 AM - 8:30PM
MONDAY	9:00 AM - 8:30PM
TUESDAY	9:00 AM - 8:30PM
WEDNESDAY	9:00 AM - 8:30PM
THURSDAY	9:00 AM - 8:30PM
FRIDAY	9:00 AM - 8:30PM
SATURDAY	9:00 AM - 8:30PM

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Hillsborough County Dept. of Corrections money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Hillsborough County Bail Bond Information

Because Hillsborough County and New Hampshire can change their bail bond procedures, it is always best to call either the Hillsborough County Dept. of Corrections at 603-627-5620, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.

Ask the staff at the Hillsborough County Dept. of Corrections or the Hillsborough County Court Clerk these specific questions:

Is the defendant eligible for bail or a bond?
How much will the bail or bond be, and what are the additional fees?
Where do I go to pay it?
Are there any days or times of the day or night when I cannot post bail?
What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

Hillsborough County Dept. of Corrections Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Hillsborough County Dept. of Corrections there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Hillsborough County Dept. of Corrections:
Inmate's Name
Hillsborough County Corrections
445 Willow Street
Manchester, NH 03103-6216

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How to Communicate with an Hillsborough County Dept. of Corrections Inmate by Mail and by Email

To mail or email an inmate in Hillsborough County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

All mail sent to an inmate at the Hillsborough County Dept. of Corrections must include the sender's name and mailing address in the top left corner of the envelope or postcard.
All mail must include the facility's address, as well as the inmate's name and assigned number.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
The Hillsborough County Dept. of Corrections has a zero-tolerance policy regarding mail violations.
All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.

If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1. Select Hillsborough County Dept. of Corrections,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
You can also send your Hillsborough County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Hillsborough County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How Inmates Can Use a Tablet to Access Services at Hillsborough County Dept. of Corrections

To find out how to get access to a tablet for inmate read the following:

1. First, Register or Sign In to GettingOut/GTL

2. Purchase the services you want for your Hillsborough County Dept. of Corrections inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How Do You Visit an Inmate in Hillsborough County Dept. of Corrections?

To visit an inmate in Hillsborough County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Hillsborough County remote video inmate visitation can be done using the services of GettingOut.

There are three ways to remotely visit your inmate in Hillsborough County Dept. of Corrections:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Hillsborough County follow these steps:
1. Start by confirming that Hillsborough County Dept. of Corrections's Video Visitation is working correctly by looking up Hillsborough County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Hillsborough County Dept. of Corrections, and then the inmate you wish to communicate with.

Other Hillsborough County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits

Customer Service
If you have any questions about the Hillsborough County Dept. of Corrections Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Hillsborough County, can be found on our Visit Inmate Page.

Hillsborough County Dept. of Corrections Phone: 603-627-5620

How to Send Money to an Inmate in Hillsborough County

To send commissary money to an inmate in Hillsborough County Dept. of Corrections follow these steps:

Register with Access Corrections by creating an account.
Select New Hampshire, then select Hillsborough County Dept. of Corrections, and then the inmate you want to send money to.
Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Hillsborough County Dept. of Corrections.

How Do Inmates in Hillsborough County Dept. of Corrections Make Phone Calls?

To receive phone calls from inmates in Hillsborough County, or to assist them in making phone calls to other people, follow these steps:

Hillsborough County Dept. of Corrections uses the services of IC Solutions.
Register with them online or call them at 888-506-8407.
Agents are available 24 hours a day, and speak both English & Spanish.
Services for Hillsborough County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Hillsborough County.
Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Hillsborough County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.