Sullivan County Dept. of Corrections

Sullivan County Dept. of Corrections

Physical Address

103 County Farm Road
Unity, NH 03743

Jail Phone Number

603-542-8717
Sullivan County inmate search

Sullivan County Inmate Search: Where Claremont and Newport Arrests Are Held

Adults picked up in Claremont, Newport, Charlestown, Sunapee or any other town here are taken to the Department of Corrections on the county farm grounds, 103 County Farm Road, Unity, NH 03743. A 72-bed Community Corrections Center there runs the TRAILS re-entry program. Read on to confirm custody, then see how bail, video visits, scanned letters, deposits and hearings are handled in Unity.

To find out whether someone is locked up, use the statewide custody lookup the county points families to. Enter a first name and last name. The result shows whether a covered jail has the person in custody and which one. For charges and bail, the jail is the place to ask.

Start by calling the Unity jail at 603-542-8717. Once you give the legal name and birthday, staff can say if a booking took place, list the charges and give the first hearing date. Release rules are on our bail page; the Claremont and Newport courthouses get their own court page.

Search for an Inmate or Active Arrest Warrant in Sullivan County

Read inmate search answers

1. How do I search for a Sullivan County inmate by name?

The county relies on the state's shared custody search. Steps for using it:

  1. Pull up the lookup page in any web browser.
  2. Pick the person search. Type the family name and given name the way a driver's license shows them.
  3. Choose the right match. You will see a custody status and the facility name.
  4. Ask the Unity jail for the inmate ID# if the result leaves it out. Every letter needs it.

No result, or need the charges? Phone the jail at 603-542-8717. Staff there can check their own records.

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2. Why does the Unity jail search come up empty?

Blank results happen often right after an arrest. Some likely reasons:

  • Booking isn't finished. New records can lag behind by hours.
  • The police station still has them. Claremont, Newport and town officers process each person at their own station first. Only those kept in custody ride out to Unity.
  • They were let go. A bail commissioner may have released them on a written promise, or police may have handed them a summons with a court date.
  • Another county or state holds them. If the arrest was in Keene, Concord or on the Vermont shore, that area's jail has the person.
  • They were sentenced to state time. More than a year behind bars means the state prison system.
  • They are 17 or younger. Youth cases stay out of the Unity jail.
  • The name was typed another way. Try a shorter first name, a hyphenated last name or a past surname.

The jail at 603-542-8717 can say whether the person passed through. For an arrest made minutes ago, call the department that made it. Its number is in the last answer.

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3. Is the person in Unity or in a neighboring county's jail?

Local adults land in one jail, which also houses a re-entry unit:

  • Sullivan County Department of Corrections, 103 County Farm Road, Unity, NH 03743, 603-542-8717. Its mail goes to a Claremont address with the same ZIP. It holds people waiting for arraignment, people waiting for trial and people serving county sentences.
  • Community Corrections Center, at the jail. This 72-bed unit houses TRAILS, a program that gets people ready to go home and rejoin the community. Call the main jail line above for questions.

Someone arrested past the Sullivan line may sit in one of these instead:

For an arrest on the Vermont side of the Connecticut River, ask the arresting agency where the person went.

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4. Are Sullivan County mugshots available anywhere?

The custody lookup shows status and location, with no mugshots or booking photos. Every county jail search in New Hampshire works that way.

The state does open adult arrest records to the public through RSA 594:14-a and RSA 91-A, its Right-to-Know law. At the least, an arrest record gives the person's name and the offense. No statute spells out the rules for booking photos. A Right-to-Know request to whichever agency booked the person is the way to try:

Photos that ICE took are requested through the agency's online FOIA form. Federal booking images are generally kept from the public. The U.S. Marshals Service sometimes releases one, usually during a manhunt.

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5. Can I sign up for Unity release and transfer notices?

The same statewide service behind the lookup also sends free alerts. It is called VINE.

  1. Look the person up on VINELink.
  2. Select the option to get notices about that record.
  3. Choose call, text or email as the way to hear, and type in the number or address.

From then on, VINE reports custody changes, such as a move to another jail or a release. Signing up never happens on its own, and a notice may come late. If timing matters, keep calling the jail.

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6. How are bail and release set after a Sullivan County arrest?

Night and weekend arrests usually go to a bail commissioner, not a judge (RSA 597:18). The commissioner's charge is $60, and a person who can't pay it doesn't have to (RSA 597:20).

  • Possible outcomes. RSA 597:2 allows release on personal recognizance, which is a promise to return. It also allows an unsecured bond, release under conditions, or detention.
  • Ability to pay. After the 2025 law HB 592, a court may not keep someone locked up only for lack of money unless a hearing finds no other option works.
  • Minor charges. For a class B misdemeanor, release on the person's word before arraignment is the norm, unless it would endanger someone.
  • The gravest charges. People accused of certain violent or sexual felonies, like homicide, kidnapping or first-degree assault, never see a commissioner. Neither do people accused of violating a protective order. They wait in jail for arraignment, where a judge decides.
  • The 36-hour rule. A person not released must be arraigned within 36 hours. Weekends and holidays are excluded (RSA 597:2, III).
  • Bondsmen. Licensed professional bondsmen write bail bonds for a fee. Check with the jail or court before counting on one.

The jail at 603-542-8717 knows the amount and the ways to pay it. See our county bail guide for more, plus our short overview of New Hampshire bail law.

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7. Where are charges from a Claremont or Newport arrest found?

The Unity booking desk at 603-542-8717 has the first charge list. The courts have the rest.

  • Misdemeanors and violations go to the Circuit Court's District Division in Claremont or Newport. The Judicial Branch Information Center, 855-212-1234, looks up these cases on weekdays from 8 a.m. to 4 p.m. It does not give legal advice.
  • Felonies are filed directly in Sullivan Superior Court. The Case Access Portal holds summaries of those cases for account holders. Domestic violence matters stay off that portal.

Felony charges are brought by the County Attorney, 14 Main Street, Suite 4, Newport, NH 03773, 603-863-7950.

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8. Will the court pay for a Sullivan County defendant's lawyer?

A lawyer is free to people who truly can't afford one. To ask for one:

  1. Get the Request for Lawyer form at the clerk's office of the court handling the charge. It includes a sworn statement about money.
  2. Turn it in. The judge then rules on whether the income fits the limit.
  3. Once approved, the Newport office is told, and a letter follows naming the assigned lawyer.

The Newport public defender office covers this county: 44 N. Main Street, Newport, NH 03773, 603-865-1460. Any office can also be reached at 800-464-0652. Because a class B misdemeanor carries no jail sentence, no lawyer is assigned for one. A family can always pay a private attorney instead.

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9. Can I see someone in Unity by Securus video?

Visits here happen by video from home, through Securus. Here is how to set one up:

  1. Go to securustech.net and enroll with Securus, the jail's video vendor.
  2. Book a time the jail allows. A visit booked for a time outside the allowed hours is not refunded.

For allowed times and rules, call 603-542-8717. Our visitation guide has extra help.

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10. How do JailATM deposits for the Unity jail work?

The jail stopped taking money by mail. Money orders, checks and cash sent in an envelope will not be accepted. Use JailATM instead:

  • Lobby kiosk at the jail, open 7 a.m. to 11 p.m. every day. It takes cash, debit and credit cards.
  • Online at deposits.jailatm.com.

Deposits under $50 cost $2.50. Deposits over $50 cost 10 percent. Ask staff the fee for exactly $50.

The account pays for canteen items, which the jail orders through the Oasis Management System. JE's money guide and canteen guide explain more. Questions go to 603-542-8717.

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11. What phone plans does Securus offer for Unity jail calls?

Securus carries the jail's calls. You can pick from three setups:

  • Prepaid time loaded online to your Securus account.
  • Collect calls billed to your phone.
  • Advance Connect or debit, which Securus also offers.

For billing questions or a blocked number, call Securus at 800-844-6591. Letters reach people as scans on tablets or kiosks. To ask about any other messaging, phone the jail at 603-542-8717.

Leave details of the charges for private talks with the defense lawyer. JE's jail calling guide and messaging guide fill in more.

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12. What is the scanned-mail address for Sullivan County inmates?

Starting January 12, 2026, family letters go to a Securus scanning center in Tampa instead of Unity. Each page is uploaded for the inmate to view on a tablet or kiosk. Use this address, with the ID number:

Inmate Name and ID#
C/O Securus Digital Mail Center-Sullivan
PO BOX 20407
Tampa FL 33622

  • Use only paper, in sheets of 8.5 by 11 inches or smaller. Anything else is returned.
  • Tampa sends any package or certified letter right back.
  • The paper you send is destroyed 60 days after it is uploaded. Include a stamped envelope with your address on it to get the original back.
  • An older county page lists more limits. Cards and postcards are refused. Every envelope needs a full return address.
  • Publications need a written request to the property officer first, and they must ship direct from a publisher or store.

Two county pages still differ on some details, so check with 603-542-8717 before mailing anything unusual. Our inmate mail guide covers the basics.

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13. Who releases personal items held at the Unity jail?

Whatever the person carried in is kept in storage at the Unity jail. The county keeps a property FAQ on its Offender Services page, but the quickest answer is a call to 603-542-8717.

When you call, find out:

  • if the inmate must sign off before staff hand items to family,
  • which hours someone can meet you,
  • and what ID to show at 103 County Farm Road, Unity, NH 03743.
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14. Who at the Unity jail handles a health worry?

Phone the jail at 603-542-8717 and ask that the medical unit be told. Share the person's full name, birthday and the health concern. List current prescriptions, dose amounts and the prescriber's office phone.

Encourage the person to report the problem to staff and to send in a written medical request. If you believe they could hurt themselves, say it directly when you phone. Any life-threatening emergency near you needs 911 first.

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15. Does a Sullivan County warrant exist, and how do I ask?

Deputies handle warrants everywhere in the county, while Claremont, Newport and town officers handle local ones. Ask the Sheriff's Office, 14 Main Street, Suite 2, Newport, NH 03773, 603-863-4200, or local police. The Sheriff posts a Fugitive of the Week. The state lists sex offenders wanted for not registering. Court cases can be checked through 855-212-1234. A warrant is cleared by speaking with a lawyer and then the issuing court, or by turning in. Courts: Sullivan Superior Court, 22 Main Street, Newport, NH 03773; District Division, 1 Police Court, Suite 2, Claremont, NH 03743; District Division, 55 Main Street, Newport, NH 03773.

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16. Which Claremont or Newport courtroom has the next hearing?

The town where a misdemeanor arrest took place sets the courthouse. Our court guide lays out a Sullivan case step by step.

  • Claremont District Division, 1 Police Court, Suite 2, Claremont, NH 03743. Acworth, Charlestown, Claremont, Cornish, Langdon, Plainfield and Unity.
  • Newport District Division, 55 Main Street, Newport, NH 03773. Croydon, Goshen, Grantham, Lempster, Newport, Springfield, Sunapee and Washington, plus three Merrimack County lake towns.
  • Sullivan Superior Court, 22 Main Street, Newport, NH 03773. All felonies are filed here first.

The Information Center answers for every one of them at 855-212-1234, 8 a.m. to 4 p.m., Monday to Friday. Callers outside the U.S. and Canada use 603-415-0162. A held person's arraignment is due within 36 hours of arrest, with weekends and holidays left out.

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17. What if federal agents charged someone from Claremont or Newport?

Federal crimes from anywhere in the state are prosecuted in Concord, about an hour east.

  1. New Hampshire's single U.S. District Court sits at 55 Pleasant Street, Room 110, Concord, NH 03301, in the Rudman courthouse. The clerk's line is 603-225-1423.
  2. Soon after arrest, a detention hearing takes place (18 U.S.C. 3142). The federal judge orders the person held or released until trial.
  3. The U.S. Marshals Service decides where federal detainees stay, often in county jails under agreement. Ask its office, 55 Pleasant Street, Room 207, Concord, NH 03301, 603-225-1632.
  4. The Federal Public Defender, 22 Bridge Street, 3rd Floor, Concord, NH 03301, 603-226-7360, takes cases for defendants who can't pay.
  5. If a federal prison term follows, search the Federal Bureau of Prisons locator.
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18. What happens when ICE lodges a hold at Unity?

An immigration hold in Unity usually runs like this:

  1. A detainer arrives first: ICE Form I-247A, addressed to the jail in Unity.
  2. Under 8 CFR 287.7(d), the jail may keep the person up to 48 hours after they would otherwise be released so ICE can take custody.
  3. For New Hampshire, ICE works out of its Boston Field Office, 1000 District Avenue, Burlington, MA 01803, 781-359-7500.
  4. To learn where ICE took someone, use the ICE Online Detainee Locator. An A-number finds a record most reliably; otherwise try a name and country of birth.

New Hampshire's Anti-Sanctuary Act, RSA 106-R, began January 1, 2026. Law enforcement agencies, county jails among them, must comply with detainers backed by a federal warrant on Form I-200 or I-205 "to the extent possible and safe." Policies that turn down every detainer are banned. Refusals are reported to the Attorney General.

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19. Where do I look once someone leaves Unity for state prison?

Sentences of up to 12 months are usually served in a county jail. Anyone given more time becomes a state Department of Corrections inmate. Men begin with intake in Concord before being placed.

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20. Is a Claremont-area arrest of someone under 18 handled differently?

A minor is anyone under 18 (RSA 169-B:2). Youth cases from this county belong to the Family Division in Claremont, 1 Police Court, Suite 2, Claremont, NH 03743, or in Newport, 55 Main Street, Newport, NH 03773.

  • A youth kept in custody goes before the court within 24 hours, Sundays and holidays aside (RSA 169-B:13).
  • If still held, the youth has a full hearing no later than 21 days after the first court date (RSA 169-B:14).
  • Detained or committed youth ages 13 to 17 are held at the Sununu Youth Services Center, a state site on North River Road in Manchester, 603-625-5471. DCYF, the state's child and family division, runs it.

Juvenile probation also belongs to DCYF. For dates and contacts, call 855-212-1234 and ask about the Family Division case.

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21. Who arrests people in Sullivan County, and what phone reaches each?

About 43,063 people lived here as of the 2020 Census. Arrests mostly come from these agencies:

  • Claremont Police Department, at Tremont Street and Broad Street, Claremont, NH 03743, 603-542-9538 (all requests for police help)
  • Newport Police Department, 59 Main Street, Newport, NH 03773, administration 603-863-3240, communications 603-863-3232
  • Sheriff's Office, 14 Main Street, Suite 2, Newport, NH 03773, 603-863-4200. Deputies serve warrants and carry inmates between Unity and the courts.
  • New Hampshire State Police, Troop C, 15 Ash Brook Court, Keene, NH 03431, 603-358-3333. The troop covers this county and Cheshire County, and it is the main police force in 18 towns between them.

Families with an arrest in Acworth, Charlestown, Cornish, Croydon, Goshen, Grantham, Langdon, Lempster, Plainfield, Springfield, Sunapee, Unity or Washington can call the Sheriff's Office or Troop C. Either can say which agency made the arrest.

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New Hampshire • Sullivan County • Bail & bond help

Sullivan County bail and bond: from Claremont and Newport to the Unity jail

After an arrest in Claremont, Newport, Charlestown or Sunapee, a person who stays in custody is usually taken to the Sullivan County Department of Corrections, 103 County Farm Road, Unity, NH 03743. Nearby, a 72-bed Community Corrections Center holds the TRAILS program for people getting ready to go home. Read on for how bail commissioners work, the $60 fee, and when a bondsman can step in.

Wondering if they were moved or let go? Check the official inmate search, enter their name, and choose the record that fits. Our Inmate Lists page adds booking photos, open warrants, and where a free lawyer can be found.

Next, ring the jail's main line at 603-542-8717. Staff can say whether a judge or commissioner set bail, and where families may pay it. For hearing dates in Claremont or Newport, head to our Sullivan County court page.

Search for an Inmate or Active Arrest Warrant in Sullivan County

1. How do I visit someone in the Unity jail?

2. Where do letters for a Sullivan County inmate go?

Since Jan. 12, 2026, personal mail goes to the Securus Digital Mail Center in Tampa, Florida, which scans it (Sullivan County Department of Corrections).

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3. What is the TRAILS program in Unity?

A 72-bed program at the jail that helps people prepare to return to the community (Sullivan County Department of Corrections).

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4. Who sets bail after an arrest in Claremont?

Before the first court date, a bail commissioner can set and take bail "in the same manner as the court might do" (RSA 597:18). Commissioners are justices of the peace and quorum appointed by the superior or circuit court (RSA 597:15; 597:15-a). After that, a judge of the 5th Circuit Court decides.

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5. What is the $60 bail commissioner fee in Sullivan County?

State law sets the bail commissioner fee at $60. It is waived if the person cannot afford it (RSA 597:20). The court pays the commissioner first. If the court later finds the person is not indigent, the person must pay the court back within one year after the case closes (RSA 597:2-b).

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6. What kinds of bail can a Claremont judge set?

Release on personal recognizance (a promise to come back), an unsecured appearance bond, or cash or corporate surety bail, plus conditions like no new crimes (RSA 597:2). A judge may not set a money amount that keeps someone in jail only because they cannot pay, unless a hearing finds nothing else will work (RSA 597:2, paragraph IV).

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7. Can a bail bondsman post a Sullivan County bond?

Yes. New Hampshire allows paid bondsmen, but each one must be registered as a professional bondsman with the state Office of Professional Licensure and Certification (RSA 598-A; OPLC professional bondsmen page). The state sends its list to every jail, court, and police station, and that list must be posted where defendants can see it. A bondsman's fee may not be refunded (NH Judicial Branch definitions page).

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8. How soon must someone held in Claremont see a judge?

In most cases, a person may be held no more than 36 hours from arrest before arraignment, not counting weekends and holidays (RSA 597:2). People charged with serious violent crimes (the state's "qualifying offenses") cannot see a bail commissioner. They stay in custody until a judge arraigns them within that 36 hours (HB 592 (2025); RSA 597:2).

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9. Does a class B misdemeanor in Sullivan County need bail money?

No. A person charged with a class B misdemeanor must be released on personal recognizance before arraignment, unless release would put someone in danger (RSA 597:2, paragraph XIII).

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10. Can a Sullivan County bail decision be reviewed?

Yes. If a bail commissioner releases someone, either side can ask for a hearing before a judge within 48 hours, not counting Sundays and holidays. Either side can also ask the Sullivan County Superior Court to change the order (RSA 597:6-e).

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11. What happens if someone misses a Claremont court date?

The bail is declared forfeited (RSA 597:31). A court may strike the default for good cause (RSA 597:32). The court may also charge a $50 default fee (RSA 597:38-a).

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12. Where are felony cases from Claremont tried?

In the Sullivan County Superior Court, 22 Main Street, Newport (NH Judicial Branch superior court list). The Superior Court hears felonies and misdemeanor appeals. District Division courts in Sullivan County are in Claremont and Newport (NH Judicial Branch court finder).

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13. Who gives free legal help after a Claremont arrest?

The New Hampshire Public Defender office in Newport, 603-865-1460, serves Sullivan County. People charged with a class A misdemeanor or a felony who cannot afford a lawyer can apply for one. Class B misdemeanors carry no jail, so no lawyer is appointed for them (NH Judicial Branch definitions page).

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14. What if a teen is arrested in Sullivan County?

The case goes to the Family Division. Officers release a minor to a parent. If that does not happen within 4 hours, the court must be told. A minor must see a judge within 24 hours, not counting Sundays and holidays, and cannot be held after arraignment where adults are held (RSA 169-B, 169-B:11, :13, :15). The state's secure youth center is the Sununu Youth Services Center in Manchester.

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15. Where would a federal case from Claremont be heard?

In Concord. New Hampshire's one federal trial court, the U.S. District Court for the District of New Hampshire, sits at 55 Pleasant Street, Concord, 603-225-1423. Federal judges set their own release terms.

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16. Does the Sullivan County jail hold people serving sentences?

It holds people waiting for arraignment, people held before trial, and people serving county sentences. A felony sentence may be served at the New Hampshire State Prison instead (NH Judicial Branch definitions page).

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17. Who do I call to confirm a Sullivan County bail?

Call the Sullivan County Department of Corrections at 603-542-8717.

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Sullivan County bail contacts

Judges and bail commissioners set bail case by case. Nothing here is legal advice.

Sullivan County Dept. of Corrections REMOTE VIDEO VISITATION SCHEDULE

103 County Farm Road
Unity, NH 03743
603-542-8717

Schedule Video Visits online with Securus

  • No on-site visits at this time. This is subject to change.
  • Visits are 20 minutes.
  • Visitation schedule subject to change.
  • All visits must be made at least 24 hours in advance.
  • Visiting times are as follows:  
    - Units 1, 2 and 3- 07:30am to 9:40pm daily.
    - CCC males and females- 5:00pm to 9:40pm Monday through Friday, 07:30am to 9:40pm Saturday and Sunday.  
    - If you sign up for a visit during an unauthorized time any funds you have paid will not be refunded. 
  • Remote visits are charged a fee of $6.95 for a 20 minute visit.
  • Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

DAY TIME
SUNDAY 7:30 AM - 9:40 PM
MONDAY 7:30 AM - 9:40 PM
TUESDAY 7:30 AM - 9:40 PM
WEDNESDAY 7:30 AM - 9:40 PM
THURSDAY 7:30 AM - 9:40 PM
FRIDAY 7:30 AM - 9:40 PM
SATURDAY 7:30 AM - 9:40 PM

Attorneys have access to their clients during the following times:

9:00 AM - 9:00 PM

  • Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
  • Attorneys may call 603-542-8717 for questions or appointments.

Search for an Inmate or Active Arrest Warrant in Sullivan County

Securus Video Connect Remote Video Visitation

Provider: Securus Technologies (Aventiv)

Securus Video Connect allows families to conduct scheduled face-to-face video visits with incarcerated loved ones from home. Using a computer with a webcam or the Securus mobile app, visitors can join live video sessions without traveling to the facility or waiting in jail visitor lobbies.

Important: Advance Registration and Visitor Clearance Required

Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.

Step-by-Step Instructions to Register and Schedule a Video Visit

  • Visit securustech.online or open the Securus mobile app.
  • Register your account and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
  • Wait for email confirmation indicating that facility administration has granted visitor approval.
  • Select Schedule a Visit, choose your detention facility, and select the inmate.
  • Browse the available schedule calendar, select an open 20- or 30-minute time slot, and pay the fee using a credit or debit card.
  • Log into the website or app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.

What the Inmate Needs to Do

The inmate receives an alert on their housing unit video kiosk or personal tablet. At the scheduled time, they log in with their PIN and sit in front of the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Securus Video Connect, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:

  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your mobile phone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Direct Bill Phone Calling: Establish an invoiced monthly billing account for qualified residential landlines.
    • Learn more on our website: Direct Bill Phone Calling Guide  |  • Visit official vendor page: Securus Direct Bill
  • JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers
  • JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
    • Learn more on our website: Email Messaging Guide  |  • Visit official vendor page: JPay Email Services

New Hampshire • Sullivan County • Criminal court help

Sullivan County Courts: Newport Superior Court and Claremont District Division

This page explains where criminal cases from Sullivan County are heard. Felonies go to Sullivan County Superior Court, 22 Main Street, Newport, NH 03773, while smaller charges go to the 5th Circuit Court District Division at 1 Police Court, Suite 2, Claremont, NH 03743, or its Newport branch. Anyone kept in custody is brought to the county Department of Corrections, 103 County Farm Road, Unity, NH 03743. Its 72-bed Community Corrections Center runs the TRAILS program for people getting close to release.

Want to be sure where they are tonight? The official inmate search shows custody status once you enter a full name. The Unity Jail Roster page on our site explains recent arrests, the charges filed, and claiming personal property.

Call the Information Center at 1-855-212-1234 and ask for the hearing date plus the courthouse that will handle it. You can also ring the Unity jail at 603-542-8717 to confirm custody. Our bail page explains each way to get a loved one out.

Search for an Inmate or Active Arrest Warrant in Sullivan County

1. Which offices and courthouses serve Sullivan County?

Newport is the county seat of Sullivan County, on the Vermont border in western New Hampshire, and the Sullivan County Superior Court sits on Main Street there. Lesser criminal charges are heard by the 5th Circuit Court district divisions in Claremont and Newport. Local police prosecutors take most misdemeanor cases, and the elected Sullivan County Attorney prosecutes felonies. Anyone kept in custody after arrest waits at the Sullivan County Department of Corrections jail in Unity, just outside Claremont.

  • 5th Circuit Court – District Division – Claremont, 1 Police Court, Suite 2, Claremont, NH 03743 (Claremont, Charlestown, Cornish, Plainfield, Unity, Acworth and Langdon), 1-855-212-1234
  • 5th Circuit Court – District Division – Newport, 55 Main Street, Newport, NH 03773 (Newport, Croydon, Goshen, Grantham, Lempster, Springfield, Sunapee and Washington, plus New London, Newbury and Wilmot in Merrimack County), 1-855-212-1234
  • 5th Circuit Court – Family Division (juvenile cases) in Claremont (1 Police Court, Suite 2) and Newport (55 Main Street), 1-855-212-1234
  • Sullivan County Superior Court, 22 Main Street, Newport, NH 03773, 1-855-212-1234
  • Sullivan County Attorney's Office, 14 Main Street, Newport, NH 03773, (603) 863-7950
  • New Hampshire Public Defender – Newport office, 27 John Stark Highway, Newport, NH 03773, (603) 865-1460
  • Sullivan County Department of Corrections, 103 County Farm Road, Unity (Claremont mailing address), NH 03743, (603) 542-8717

Which court hears your case. Sullivan County's misdemeanors, violations and DWI charges are split between two courthouses by town. Claremont and the river towns to its south and north, including Charlestown, Cornish and Plainfield, as well as Unity, Acworth and Langdon, go to the district division at 1 Police Court in Claremont. Newport, Sunapee, Grantham and the hill towns, along with three Merrimack County towns around Lake Sunapee, go to the district division at 55 Main Street in Newport. Even the city of Claremont has no court of its own today: New Hampshire replaced its municipal and local courts with the statewide Circuit Court, and every Sullivan County community now sends its local criminal cases to one of these two district divisions. District division judges hear trials without a jury; a Class A defendant who would rather face jurors may transfer the matter to the Superior Court on Main Street. Felony charges are filed directly in the Superior Court, consistent with the "felonies first" procedure used across the state, and do not pass through the district divisions first.

Where pretrial detainees are held. An adult arrested in Sullivan County by Claremont or Newport police, a town department, sheriff's deputies or state troopers is processed first at the arresting agency. If the person is not released, he or she is taken to the Sullivan County Department of Corrections at 103 County Farm Road in Unity, which the county operates as its jail on the county farm complex near Claremont. Deputies transport inmates between the jail and the courts in Claremont and Newport. For questions about custody, bail or visits, call (603) 542-8717.

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2. Misdemeanor (for example, theft, a first DWI, simple assault, criminal trespass)

Right after the arrest

Many people charged with minor offenses in Sullivan County are released at the police station with a summons. If not, a bail commissioner looks at the charge and can allow release on a written promise to appear, or require cash or a surety bond with conditions, such as no contact with the alleged victim or no drinking. A 2025 statute gives a judge 36 hours, not counting weekends and holidays, to hold a bail hearing for anyone still locked up. For a short list of grave violent charges, only a judge can grant release.

In the district division

Arraignment is held in Claremont or Newport. The defendant enters a plea; if it is not guilty, the case goes to a pretrial conference and, if unresolved, a bench trial. A Class A misdemeanor defendant can elect a jury, which moves the case up to the Superior Court in Newport.

Classes and penalties

  • Class A misdemeanor: a sentence of up to a year in the county jail is possible, along with a fine as high as $2,000.
  • Class B misdemeanor: no jail; the maximum fine is $1,200.
  • Violation: a non-criminal, fine-only offense.
  • Theft of $1,000 or less: usually Class A; first offenders often pay restitution and a fine and receive a suspended sentence.
  • First DWI: a Class B misdemeanor with a minimum $500 fine, a license revocation of nine months or more (partly suspendable after treatment) and the impaired driver program. Aggravated DWI, such as a 0.16 or higher test result or a crash with injury, is a Class A misdemeanor with mandatory jail time and an ignition interlock.
  • Simple assault: generally Class A, or Class B if both sides consented to the fight; domestic cases carry firearms consequences.
  • Criminal trespass: a violation when someone ignores posted signs on open land, but a misdemeanor for going into a structure or refusing a lawful order to get out.

Lawyer, outcome and timing

Where a conviction could mean jail and hiring a lawyer is out of reach, request appointed counsel at arraignment; the New Hampshire Public Defender's Newport office, (603) 865-1460, handles most appointments in the county, and contract counsel take conflicts. Appointed counsel may have to be partly repaid later depending on ability to pay. Frequent endings include a guilty plea (perhaps to a lesser offense) or with a filed charge that disappears if the person stays out of trouble. Most Sullivan County misdemeanors are resolved within one to four months.

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3. Felony (for example, burglary, felony theft, drug sales, second-degree assault)

The Sullivan County Attorney, based at 14 Main Street in Newport, prosecutes felonies in the Superior Court at 22 Main Street. Appointed defense usually comes from the public defender's Newport office.

How the case unfolds

  1. The County Attorney files a felony complaint in Superior Court, and a judge addresses bail.
  2. A Sullivan County grand jury considers whether to indict, unless the defendant waives indictment and agrees to proceed by information.
  3. At arraignment the defendant pleads, usually not guilty, and a schedule is set.
  4. Discovery is shared and the lawyers attend a dispositional conference, where many felonies are resolved by agreement.
  5. Unsettled cases proceed to a final pretrial hearing and a trial where all twelve Sullivan County jurors have to agree.
  6. Sentencing may follow a presentence investigation.

Possible sentences

  • Class B felony (second-degree assault, the typical burglary, and theft of $1,000.01 through $1,500): a maximum of 3½–7 years and a $4,000 fine.
  • Class A felony (theft over $1,500; armed or injurious burglary, or a nighttime break-in of an occupied dwelling): maximum 7½–15 years, fine to $4,000.
  • Drug sales: penalties are set by drug type and weight; the heaviest exposure, as much as 30 years, applies to dealing sizable quantities of fentanyl or heroin.

New Hampshire prison terms carry a stated minimum and maximum, and parole eligibility begins at the minimum, which may be reduced by earned time. A judge may instead order probation, county jail time in Unity or a suspended sentence. The state's Superior Courts operate drug courts for eligible felony defendants with addiction; ask a defense lawyer whether the Sullivan County program is currently accepting participants. Expect a felony to take six to fifteen months.

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4. Violent felony (for example, murder, aggravated felonious sexual assault, armed robbery)

Violent felonies move through the Newport Superior Court on the same track as other felonies, but defendants are often held without bail at the Unity jail until the case ends. Homicide cases from the county are tried by state prosecutors in the Attorney General's Office.

  • First-degree murder: mandatory life imprisonment without parole. There has been no death penalty in New Hampshire since 2019.
  • Second-degree murder: life or a term of years; manslaughter: up to 30 years.
  • Aggravated felonious sexual assault: sentences commonly range from 10 to 20 years, and certain child-victim or repeat cases trigger required minimum terms.
  • Armed robbery: classified as Class A, punishable by up to 7½–15 years; robbery without a deadly weapon is generally Class B.

Victims in these cases must be notified of each hearing and may be present, to speak with the prosecutor and to address the court at sentencing. With forensic testing, experts and pretrial motions, cases like these in Sullivan County usually last one to two years or more. Defendants who qualify are represented by the public defender's Newport office at (603) 865-1460 or by appointed counsel.

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5. Juveniles (under 18) arrested in Sullivan County

Youth under 18 accused of offenses in Sullivan County are handled through delinquency petitions in the 5th Circuit Court – Family Division, which sits in Claremont (1 Police Court, Suite 2) and Newport (55 Main Street), 1-855-212-1234.

Intake and diversion. After a police referral, a Juvenile Probation and Parole Officer with DCYF reviews the case and recommends how to proceed. Many towns use a juvenile court diversion program for first and minor offenses, allowing a youth to avoid a petition by completing service, restitution or counseling. Petitions are prosecuted by police prosecutors or, for serious charges, the Sullivan County Attorney, and the youth is entitled to counsel, typically from the public defender's Newport office.

Detention. Most young people are sent home with a parent. A youth ordered held must get a detention hearing quickly, usually within a day, with weekends and holidays not counted. Statewide, the one secure youth facility is Manchester's Sununu Youth Services Center, a long drive from Claremont. That facility was still operating in 2026; state law requires its replacement by a smaller state-run center, which is being built in Hampstead, with the move expected around early 2027.

Outcomes. A judge may order DCYF probation, treatment, restitution, community service, a placement outside the home, or commitment to the state facility for the most serious cases. The proceedings and records are confidential.

Adult court. Prosecutors may seek to have a juvenile certified for trial as an adult in Superior Court. Transfer is ordinarily available for felonies committed at 15 and above and, for a limited group of grave violent crimes for example murder or aggravated felonious sexual assault, at 13, after a hearing on the youth's history and the seriousness of the charge.

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6. Federal cases (U.S. District Court) from Sullivan County

Federal charges from Claremont, Newport and the rest of Sullivan County are heard roughly an hour east, in Concord. The District of New Hampshire covers the whole state as a single district with no divisions, and its criminal trials are held at the Warren B. Rudman U.S. Courthouse, 55 Pleasant Street, Concord, NH 03301. Jurors come from every county, and appeals go to Boston's First Circuit.

Contacts

  • U.S. Attorney's Office (prosecution): 53 Pleasant Street, 4th Floor, Concord, NH 03301, (603) 225-1552
  • Federal Public Defender (defense for people who cannot afford counsel; CJA panel lawyers take conflicts): 22 Bridge Street, Concord, NH 03301, (603) 226-7360
  • U.S. Marshals Service (custody of federal prisoners): Rudman Courthouse, Room 207, 55 Pleasant Street, Concord, NH 03301, (603) 225-1632

Typical cases and process

In a rural county like Sullivan, federal cases most often involve drug distribution, particularly fentanyl and methamphetamine, firearms charges such as straw purchases or possession by a prohibited person, fraud and child exploitation. They are investigated by agencies such as the DEA, FBI, ATF, Homeland Security Investigations, postal inspectors and the IRS, often with state and local police. After arrest the defendant appears before a U.S. magistrate judge; a government request to hold the defendant is typically argued within three court days, and the judge then orders detention or sets release terms that federal pretrial services officers enforce; bondsmen have no role. Cases begun by complaint require an indictment within 30 days of the arrest. The 70-day Speedy Trial Act clock is often extended, and most cases conclude with a plea agreement, though a defendant may insist on a unanimous 12-person jury. The judge sentences after a presentence report after weighing the Sentencing Guidelines, which are advisory, and applying any statutory minimum; with no federal parole, about 85 percent or more of the term is served before supervised release.

Custody

The Marshals choose where federal pretrial detainees stay, using jails in New Hampshire and neighboring states that hold federal prisoners by contract, so a Sullivan County defendant may be housed far from home; call the Marshals office for location information. Use the Bureau of Prisons inmate locator after sentencing. Juvenile cases in federal court are uncommon.

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This overview sketches the usual course of a criminal case in the Claremont and Newport courts and the Sullivan County Superior Court; it is not legal advice, and laws, programs and court procedures can change. If you are charged, talk to a criminal defense attorney, or reach NHPD's Newport office at (603) 865-1460, and can confirm court dates through the Judicial Branch at 1-855-212-1234.

Search for an Inmate or Active Arrest Warrant in Sullivan County

Arrested in New Hampshire: criminal court process

Oasis (jailcanteen.com) Commissary & Care Packages

Provider: Oasis Commissary (jailcanteen.com)

Oasis Commissary (operated online at jailcanteen.com) allows families and friends to purchase pre-approved snack boxes, food packages, confectionery goods, hygiene products, and apparel kits sent directly to an incarcerated loved one. Each package is packed to comply with local facility security rules, ensuring items clear intake smoothly without being rejected at the loading dock.

Important: Package Deadlines and Delivery Windows Vary

Detention centers do not manage care package deliveries under identical schedules. While some facilities allow weekly orders, others restrict deliveries to bi-weekly or monthly distribution windows, and spending limits vary from jail to jail. You should verify the facility's active cutoff schedule and order allowances by calling them directly. If an order is submitted after the weekly processing deadline, delivery will be held until the following cycle, leaving your loved one waiting an extra cycle for fresh snacks, thermal wear, or personal care supplies.

Step-by-Step Instructions to Place a Commissary Package Order

  • Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
  • Navigate to www.jailcanteen.com on your computer or mobile device.
  • Select your state and detention center to open the jail's authorized product catalog.
  • Search for the inmate to link the order to their active housing record.
  • Browse available snack boxes, meats, hygiene kits, and clothing options, adding items up to the facility's allowed spending limit.
  • Proceed to checkout, enter your debit or credit card billing details, and submit payment.
  • Save your digital receipt and confirmation tracking number for your records.

What the Inmate Needs to Do

The inmate does not need an internet account to receive care packages. Oasis Commissary fulfills the order in tamper-evident security containers and delivers it directly to the facility commissary department. Jail staff inspect the shipment and deliver the items during regular housing unit commissary distribution, where the inmate signs for receipt.

Official Provider: Oasis Commissary (jailcanteen.com)

Customer Service Telephone: 1-800-956-2747 or 1-618-548-6034

Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST

Supported Languages: English and Spanish

Other Services Provided by Oasis Commissary

In addition to Care Packages, Oasis Commissary provides trust deposit services at participating facilities:

  • Inmate Trust Money Deposits: Send money directly into an inmate's jail trust account for independent canteen shopping.
    • Learn more on our website: Inmate Trust Deposits Guide  |  • Visit official vendor page: Oasis Trust Deposits

Search for an Inmate or Active Arrest Warrant in Sullivan County

Buy Commissary for an Inmate in the Sullivan County Dept. of Corrections

Sullivan County Dept. of Corrections Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate

Sullivan County Dept. of Corrections allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.

You can buy commissary for an inmate using an online service called Oasis Commissary / jailcanteen.com.

There is a monthly limit of $200-300 on how much inmates can spend on commissary items.

This amount is subject to change so call the facility at 603-542-8717 in order to confirm the amount that cannot be exceeded.

Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.

Scroll down for information on the Sullivan County Dept. of Corrections's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate. 

You can also go to our Inmate Money page for information on how to send money to an inmate.

JailATM Inmate Trust & Commissary Money Deposits

Provider: JailATM

JailATM provides a secure electronic payment portal that allows friends and family members to deposit funds directly into an incarcerated person's jail trust and commissary account. Deposited money provides the financial balance needed for your loved one to purchase personal hygiene items, snacks, over-the-counter medical sundries, and correspondence supplies from the facility commissary.

Important: Facility Deposit Rules and Window Intake Vary

Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.

Step-by-Step Instructions to Register and Deposit Funds

  • Obtain the inmate's legal first and last name, date of birth, and assigned facility booking ID number.
  • Navigate to deposits.jailatm.com/webdeposits/ on your computer or mobile device.
  • Click Sign In or Register to set up your verified user account using your email address and password.
  • Select the state and the detention facility where the inmate is currently housed.
  • Search for the inmate using their ID number or legal last name to confirm an exact roster match.
  • Enter your desired deposit dollar amount and review the calculated transaction and convenience fees.
  • Input your debit or credit card billing details, complete payment authorization, and save your digital receipt.

What the Inmate Needs to Do

The inmate does not need an internet account to receive funds. Once the electronic transaction clears, the balance posts directly to their jail trust ledger according to facility accounting schedules. The inmate can review their updated balance at a dayroom pod kiosk or on their weekly trust statement and place orders on their regular commissary day.

Official Provider: JailATM Official Website

Customer Service Telephone: 1-877-810-0614

Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST

Supported Languages: English and Spanish

Other Services Provided by JailATM

In addition to Trust & Commissary Money Deposits, JailATM provides several other communication, store, and visitation services at participating facilities:

  • Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and hygiene bundles sent directly to the jail.
    • Learn more on our website: Commissary Gift Packs Guide  |  • Visit official vendor page: JailATM Store Orders
  • Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
    • Learn more on our website: Digital Messaging Guide  |  • Visit official vendor page: JailATM Messaging
  • Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: JailATM Video Visits

Search for an Inmate or Active Arrest Warrant in Sullivan County

Deposit Money for an Inmate in the Sullivan County Dept. of Corrections

The Easiest and Securest Way of Depositing Money for an Inmate

There are several methods for depositing money on an inmate's account:

1. To send money online to an inmate in the Sullivan County Dept. of Corrections use Jail ATM.

2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 877-810-0914.

3. Some jails also have a JailATM kiosk for cash or card deposits. Call the Sullivan County Dept. of Corrections at 603-542-8717 to ask whether it has one and where it is.

4. The Sullivan County Dept. of Corrections may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 603-542-8717.

*When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.

5. To ask whether the Sullivan County Dept. of Corrections takes deposits in person, and when, call 603-542-8717.

Since January 12, 2026, personal mail for the Sullivan County Department of Corrections in Unity goes to a mail-scanning service instead of the jail. Each letter is scanned, and the inmate reads it on a tablet or kiosk. Jails made this switch because people were mailing in paper soaked with drugs such as heroin or meth. Legal mail and reading material still go to the jail's Claremont mailing address.

Personal letters (scanned):
Inmate's Full Name & Inmate ID#
Securus Digital Mail Center-Sullivan
PO Box 20407
Tampa, FL 33622

Legal mail, books and magazines:
Inmate's Full Name & Inmate ID#
Sullivan County Dept. of Corrections
103 County Farm Road
Claremont, NH 03743

  • On the envelope: Write the inmate's name and ID number exactly as shown on the address, and a complete return address. A badly addressed envelope may be delayed or sent back.
  • What can be scanned: Sheets no bigger than 8.5 by 11 inches go through. Pictures and drawings are scanned and delivered the same way, but larger sheets and anything that isn't paper are returned.
  • The originals: Paper mail is destroyed 60 days after it is scanned. To get yours back, mail a self-addressed, stamped envelope along with it.
  • Cards: The county's mail rules say greeting cards and postcards are not accepted.
  • Packages and certified mail: The jail sends both back without delivering them.
  • Books and magazines: The inmate must first send a written request to the property officer or the Captain. Once it's approved, the order has to ship directly from a publisher or a store. Stick to paperbacks.
  • No money by mail: Money orders, checks and cash are all refused. Use the lobby kiosk from 7 a.m. to 11 p.m. any day, or add money online. There is a fee.
  • Before you write: Check the inmate search to be sure the person is still held here.

Electronic messages reach an inmate at this jail sooner than a scanned letter.

Securus AdvanceConnect Prepaid Calling Accounts

Provider: Securus Technologies (Aventiv)

Securus AdvanceConnect is a prepaid calling account that links directly to your mobile phone or landline number, allowing you to receive outbound calls from an incarcerated individual. Because correctional phone systems never allow incoming calls, funding an AdvanceConnect balance ensures calls are accepted immediately without being blocked by cell carriers.

Important: Mobile Networks Block Inmate Calls Without Prepaid Funds

Correctional facilities do not allow collect billing to cell phones, and mobile carriers automatically block incoming collect calls from detention centers. While some residential landlines may allow direct billing, mobile phones and VoIP services require an active prepaid AdvanceConnect balance, which you can verify with your phone provider. If you do not register online and fund your account right away, your loved one will hear an automated error message stating that your number cannot accept calls.

Step-by-Step Instructions to Register and Fund AdvanceConnect

  • Go to securustech.online or open the Securus mobile app.
  • Select Sign Up and create your account using your 10-digit telephone number and email address.
  • Search for your facility by state and agency name, then add the inmate using their full legal name or booking ID.
  • Select AdvanceConnect under calling accounts.
  • Choose your deposit amount, review convenience and transaction fees, and enter your credit or debit card billing details.
  • Authorize payment and confirm that your mobile phone allows calls from automated or unknown correctional numbers.

What the Inmate Needs to Do

The inmate picks up any dayroom phone or logs onto their handheld tablet, dials your 10-digit number, and enters their assigned PIN. The automated system verifies that your AdvanceConnect account has an active balance and connects the call. All calls are subject to recording and monitoring by facility staff.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to AdvanceConnect Prepaid Calling, Securus Technologies and its subsidiary JPay provide several other communication, financial, and visitation services:

  • Direct Bill Phone Calling: Establish a monthly billed calling account for verified landline numbers.
    • Learn more on our website: Direct Bill Phone Calling Guide  |  • Visit official vendor page: Securus Direct Bill
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers
  • JPay Email Messaging & Photos: Send electronic messages, photo attachments, and VideoGrams directly to their tablet or kiosk.
    • Learn more on our website: Email Messaging Guide  |  • Visit official vendor page: JPay Email Services

Securus Direct Bill Phone Calling Services

Provider: Securus Technologies (Aventiv)

Securus Direct Bill is an invoiced telephone calling service designed for approved residential landlines, law offices, and commercial businesses. Instead of prepaying funds in advance, calls received from an incarcerated individual are billed directly to your account on a monthly itemized billing invoice.

Search for an Inmate or Active Arrest Warrant in Sullivan County

Important: Direct Bill Requires Credit Approval and Qualifying Lines

Direct Bill is not available for mobile cell phones, internet VoIP numbers, or customers with poor or unestablished telephone credit history. Correctional facilities enforce strict telecommunications billing rules, which you can verify by calling Securus customer care. If your line does not meet credit approval standards, you must open an AdvanceConnect prepaid account instead to receive incoming calls from your loved one.

Step-by-Step Instructions to Set Up a Direct Bill Account

  • Contact Securus customer service at 1-800-844-6591 or submit an application via securustech.net.
  • Provide your billing name, service address, and qualifying residential or business landline telephone number.
  • Submit to a standard credit evaluation performed by Securus to determine billing eligibility.
  • Establish your authorized monthly credit limit upon approval.
  • When your phone rings with a call from the detention center, follow the recorded operator instructions and press the requested key to accept charges.
  • Pay your monthly billing invoice online, by phone, or through the mail.

What the Inmate Needs to Do

The inmate dials your phone number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your account is in good standing and has not exceeded its monthly spending ceiling before connecting the call. All non-privileged conversations are recorded and monitored.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Direct Bill Calling, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:

  • AdvanceConnect Prepaid Calling: Fund a prepaid calling account tied to your mobile phone number.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers
  • JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
    • Learn more on our website: Email Messaging Guide  |  • Visit official vendor page: JPay Email Services

Securus eMessaging & Digital Mail Delivery

Provider: Securus Technologies (Aventiv)

Securus eMessaging provides a digital messaging service that allows family members to send electronic letters, digital photos, and eCards directly to an incarcerated loved one via handheld tablets and housing unit kiosks. Messages are screened electronically, delivering communication within hours instead of waiting days for postal mail delivery.

Important: Physical Mail Bans and Stamp Requirements Vary

Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional systems. While some jails continue to accept handwritten letters, many facilities have transitioned entirely to electronic messaging or digital mail scanning, which you can verify by checking facility rules. If you do not register online and purchase eMessaging stamps right away, your loved one may face lengthy periods without direct written contact from family.

Step-by-Step Instructions to Register and Send eMessages

  • Go to securustech.online or open the Securus mobile app.
  • Sign into your verified profile or create an account with your email and phone number.
  • Select eMessaging from your service dashboard.
  • Link the inmate to your account by selecting the facility and entering their legal name or booking ID.
  • Purchase an eMessaging stamp book using a debit or credit card.
  • Type your message in the editor, attach photos or eCards if permitted, and optionally include a prepaid reply stamp.
  • Submit your message to the facility's screening queue.

What the Inmate Needs to Do

All electronic correspondence is screened by correctional staff before delivery. Once approved, the message arrives in the inmate's inbox on their assigned Securus tablet or housing unit kiosk. The inmate opens the message, views attached photos, and drafts an electronic reply using their available stamp balance.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to eMessaging, Securus provides calling, video visitation, and trust money services:

  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your mobile phone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers

Securus Community Tablets & Digital Services

Provider: Securus Technologies (Aventiv)

Securus Technologies (Aventiv) deploys secure, corrections-grade community tablets to incarcerated individuals across state prison systems and county jails. Operating over a private, encrypted facility network, these devices provide access to digital messaging (eMessaging), phone calls, educational courses, job search tools, eBooks, podcasts, and streaming music directly from housing units.

Important: Tablet Hardware Deployment and Rental Rules Vary

Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.

Step-by-Step Instructions to Support and Fund Securus Tablets

  • Verify that Securus handheld tablets are deployed at your loved one's specific facility.
  • Log into your account at securustech.online or launch the Securus mobile app.
  • Ensure the inmate is linked to your contact list using their legal name and booking ID number.
  • Purchase eMessaging Stamps for digital messaging, fund an AdvanceConnect account for phone calls, or deposit funds into their Inmate Debit account for music and media.
  • Review all transaction charges, complete payment with a credit or debit card, and save your confirmation receipt.
  • Notify your loved one that funds have posted so they can access their media and communication apps.

What the Inmate Needs to Do

The inmate unlocks their assigned tablet using their facility PIN or biometric verification. They can access free rehabilitative and educational materials at no charge, or open communication and media applications to draft messages, place phone calls, or stream music using available balances. Devices are docked during quiet hours and shift changes for secure recharging and data synchronization.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Tablet Services, Securus provides calling, messaging, video visitation, and trust money transfers:

  • eMessaging & Digital Mail: Send electronic messages, photo attachments, and eCards directly to an inmate's tablet.
    • Learn more on our website: eMessaging Guide  |  • Visit official vendor page: Securus eMessaging
  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers

Sullivan County (this county)Grafton CountyCheshire CountyHillsborough CountyMerrimack CountyWindham County, VermontWindsor County, Vermont
Sullivan County Jails listed No jails listed

The Sullivan County Dept. of Corrections serves the following cities and towns of Sullivan County: Acworth, Charlestown, Claremont, Cornish, Croydon, Goshen, Grantham, Langdon, Lempster, Newport, Plainfield, Springfield, Sunapee, Unity and Washington.

Search for an Inmate or Active Arrest Warrant in Sullivan County