Chenango County Jail
Chenango County Jail
The 133-bed Chenango County Jail answers inmate information calls at 607-337-1967 24 hours a day.
This is where the county brings people arrested for misdemeanors and felonies for booking and processing. Depending on the charges, some are bonded out or released on their own recognizance, and some are held until their trial is resolved.
Use the inmate search tool to look through the roster of people who have been arrested and are still in custody.
After sentencing, those with less than a year to serve remain at the jail. Those with more than a year to serve are transferred to the New York State Prison System or the Federal Bureau of Prisons.
This page offers information on the visitation schedule and rules, depositing funds, mailing letters, inmate phone calls, voicemail, email and text messaging, tablets, bail bonds, and commissary purchases.
Always save the inmate’s jail ID or booking number, which you may need for mail. If it isn’t online, call Chenango County Jail at 607-337-1967.
Inmate Services
Other Jails and Prisons
To search for an inmate in the Chenango County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 607-337-1967 for the information you are looking for. You can also look up an offender's Criminal Court Case online for Chenango County Court or any other county court in New York. This information includes future court appearances.
Chenango County Jail Inmate Search
The Chenango County Jail maintains an average of 133 offenders in custody on any given day. The Chenango County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Chenango County law enforcement agencies arrest and detain approximately 2,660 offenders.
⇓ Learn more ⇓ Show less- Jail (Main): 607-337-1967
- Booking: 607-337-1850
- Sheriff: 607-334-2000
How does the booking process work at Chenango County Jail?
Once someone is arrested, they are taken to Chenango County Jail for booking. This process involves identifying the individual, determining charges, and deciding if they will be released on their own recognizance, released on bail, or held in custody until their court date.
It’s important for the arrestee to stay silent, as anything they say can be used against them. The best advice is to avoid answering any questions about the arrest until legal counsel is present.
The booking process at Chenango County Jail typically includes the following steps:
- Verifying identity.
- Taking a mugshot.
- Answering questions regarding medical, mental health, and substance use history.
- DNA collection, if required.
- Conducting a thorough search.
- Confiscating personal belongings.
- Providing a free phone call.
For questions about paying an arrestee’s bond or bail amount, contact the facility at 607-337-1967.
What is the process to pay bail for someone detained in Chenango County?
After an individual is apprehended and taken to Chenango County Jail in Norwich for booking, their release options vary based on the situation:
1. They might be released without bail, on the condition they appear in court on a scheduled date.
2. They may be detained until their court appearance.
3. They may be eligible for release after posting a bail or bond. Call 607-337-1967 for the exact bail amount.
There are different ways to settle an individual's bail or bond.
- To post a cash bond, pay the full amount at the jail bonding window or the clerk's office by cash, cashier's check or money order; many facilities also accept cards at a lobby kiosk or through an online bond vendor for a fee, and you will need the inmate's full name and booking number (jail phone: 607-337-1967).
- A licensed bail bondsman in Chenango County can assist with payment.
- Real property such as land or a house is accepted as collateral by many courts, provided the owner proves clear title and equity worth at least the bond, frequently twice the bond, with a deed and a current tax or appraisal value; the court that set bail signs off on it.
For more information on the bail process in Chenango County, New York, visit the Chenango County Jail Bail Information Page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Chenango County Jail? What is the Schedule?
Chenango County Jail ON-SITE VISITATION SCHEDULE
279 County Road 46
Norwich, NY 13815
607-337-1967
- Visits are 60 minutes.
- You must be on the inmate's visitor list.
- The actual visitation times may depend on the inmate and their housing location. Call 607-337-1967 and get your inmate's times and make an appointment to visit.
- Inmates are allowed two visits per week.
- A maximum of 2 guests are allowed per inmate.
- Visitors must have a government issued photo ID.
- Dress professionally with non-revealing clothing.
ON SITE VISITATION SCHEDULE - ALWAYS CALL 607-337-1967 TO CONFIRM VISITATION SCHEDULE!
| DAY | TIMES |
| SUNDAY | 8:00AM - ALL VISITS COMLETED |
| SATURDAY | 8:00AM - ALL VISITS COMLETED |
Chenango County Jail uses Viapath / GettingOut for their Remote Video Visitation and/or Visit Scheduling.

There are three ways to remotely visit your inmate:
1. Using the Viapath/GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.
How it Works with GettingOut
1. Register an account.
2. Select Chenango County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
- **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages.
- If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Chenango County Jail.
- With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
The GettingOut App is available on Google Play and Apple Store.
How Do You Visit an Inmate in Chenango County Jail?
To visit an inmate in Chenango County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Chenango County remote video inmate visitation can be done using the services of Viapath / GettingOut.

There are three ways to remotely visit your inmate in Chenango County Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the Viapath / GettingOut apps.
To remotely visit an inmate in Chenango County follow these steps:
1. Start by confirming that Chenango County Jail's Video Visitation is working correctly by looking up Chenango County here.
2. The next step is to create an account here for Viapath / GettingOut.
3. Then add funds to your account.
4. Last, select Chenango County Jail, and then the inmate you wish to communicate with.
Other Chenango County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Chenango County Jail Visitation Services you can call them at 866-516-0115.
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Chenango County, can be found on our Visit Inmate Page.
Chenango County Jail Phone: 607-337-1967
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Chenango County Jail?
Chenango County Jail uses Viapath/ GettingOut for their Remote Video Visitation and/or Visit Scheduling.

There are three ways to remotely visit your inmate:
1. Using the Viapath/GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.
How it Works with Viapath/GettingOut
1. Register an account.
2. Select Chenango County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
- **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages.
- If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Chenango County Jail.
- With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
The Viapath/GettingOut App is available on Google Play and Apple Store.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Chenango County Jail?
There are multiple ways to add money to an inmate's account at Chenango County Jail, using Access Corrections Secure Deposits
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.
Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Ask the Chenango County Jail whether it accepts cash deposits in person, and where.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
How to Send Money to an Inmate in Chenango County
To send commissary money to an inmate in Chenango County Jail follow these steps:
- Register with Access Corrections by creating an account.
- Select New York, then select Chenango County Jail, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Chenango County Jail.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Chenango County Jail?
How Do You Communicate with an Inmate in the Chenango County Jail by Phone
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
- Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
- Pin Debit - This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
- Voicemail - You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Chenango County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.
For full instructions on the Chenango County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Chenango County Jail, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Chenango County Jail, and what can I purchase?
How to Send Money to an Inmate in Chenango County
To send commissary money to an inmate in Chenango County Jail follow these steps:
- Register with Access Corrections by creating an account.
- Select New York, then select Chenango County Jail, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Chenango County Jail.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Chenango County Jail using an Online Messaging Service?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Chenango County Jail have Access to Tablets or Computers?
Chenango County Jail allows inmates access to tablets to use for the services provided by Viapath / gettingout.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Chenango County Jail, such as:
- Music
- Books
- Games
- Education
- News
- Radio
- Television
- Read mail and messages
- Video visits
- Free services are already available for use on the device at Chenango County Jail.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Chenango County Jail Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
How Inmates Can Use a Tablet to Access Services at Chenango County Jail
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to Viapath/GettingOut/GTL

2. Purchase the services you want for your Chenango County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Chenango County?
Nearby counties
This facility, known as "Chenango County Jail" is also known as Chenango County Jail, New York, Chenango.