For 24-hour inmate information, contact the 160-bed Ashe County Jail at 336-846-5611.
Booking. Processing. Holding. This facility handles all three for people arrested in the county on misdemeanor and felony charges. After booking and processing, an inmate may be released on bond or on their own recognizance, or held until their trial is finished.
The inmate search tool shows the jail’s current roster.
Sentences under one year are served at this jail. Sentences over one year are served at the North Carolina State Prison System or the Federal Bureau of Prisons.
This page covers the visitation schedule, inmate account deposits, sending mail, phone calls, voicemail, emails and texts, tablet rentals, bail bonds, and commissary purchases.
Save the inmate’s jail ID or booking number. You will likely need it. If it isn’t online, call Ashe County Jail at 336-846-5611.
Phone: 336-846-5611
Physical Address:
205 Academy Street
Jefferson, NC 28640
Mailing Address (personal mail):
Inmate's Full Name & Inmate ID #
Ashe County Detention Center
Facility ID# 5007
PO Box 18247
Greensboro, NC 27419
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID #
Ashe County Detention Center
140 Law Enforcement Dr.
Jefferson, NC 28640
Other Jails and Prisons
To search for an inmate in the Ashe County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 336-846-5611 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Ashe County.
Ashe County Jail Inmate Search
The Ashe County Jail maintains an average of 160 offenders in custody on any given day. The Ashe County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Ashe County law enforcement agencies arrest and detain approximately 3,200 offenders.
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The Ashe County Jail is made up of 7 separate inmate housing units. All 7 housing units are constantly monitored by a centrally-located, high tech command tower. In addition to the video monitoring from the tower, the 28 detention officers work 24/7, constantly walking through and inspecting every housing unit to provide reliable direct supervision for the safety of inmates and the security of our facility. Built in 2010, with 160 beds. Ashe County is located in scenic Western North Carolina.
VISITATION
Providing emotional support for someone who is incarcerated is critical to their well-being. Even short visits via remote visitation can be critical for them in getting through the ordeal of being incarcerated. They may have medical needs to inform you of, or they may have complaints about the way they are being treated. Remote Visitation, in the comfort of your own home is available for most facilities. Visitation hours may be dependent upon the sex of the person and, also dependent upon the section of the facility in which they are housed.
See information below for how to register for an account for remote video visitation.
You must submit a picture and government photo ID for facility approval prior to visiting someone in the facility.
If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.
Money to friends and loved ones may also be used for them to have time for phone calls or time on a tablet for entertainment or educational purposes to better themselves during this time. Also, it may be used for sending texts or emails. See the sections below for details.
Inmate's Full Name & Inmate ID #
Ashe County Detention Center
Facility ID# 5007
PO Box 18247
Greensboro, NC 27419
Inmates do NOT have the right to send mail to one another! DO NOT SEND lewd photos. All mail will be inspected by authorities and contraband seized.
Books or magazines may be sent if only from a publisher such as direct mailed from Amazon.
Inmate's Full Name & Inmate ID #
Ashe County Detention Center
140 Law Enforcement Dr.
Jefferson, NC 28640
Following an arrest, individuals are processed at Ashe County Jail. The booking process confirms identity, charges, and whether the individual will be released, granted bail, or held until court.
It is advisable to remain silent during booking, as anything said can be used against the individual later. Legal counsel should be consulted before any statements are made.
The booking steps at Ashe County Jail include:
To inquire about posting bond for an arrestee, contact the facility at 336-846-5611.
Once arrested, an individual may be brought to Ashe County Jail in Jefferson for processing. The next steps vary:
1. The individual may be released without paying bail and ordered to appear on a set date.
2. The individual could be held in jail until their hearing.
3. Posting bail or bond allows them to be released. Call 336-846-5611 to confirm the bail amount.
There are several ways to pay an individual’s bail.
For more information about bail in Ashe County, North Carolina, see the Ashe County Jail Bail Guide.
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How Do You Visit an Inmate in the Ashe County Jail? What is the Schedule?
205 Academy Street
Jefferson, NC 28640
336-846-5611
ON SITE VISITATION SCHEDULE - ALWAYS CALL 336-846-5611 TO CONFIRM VISITATION SCHEDULE!
| DAY | TIMES |
| SUNDAY | 8:00AM - 4:30PM |
| SATURDAY | 8:00AM - 4:30PM |
The information below provides complete instructions regarding:
Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Ashe County Jail
Ashe County Jail uses HomeWAV for Inmate Video Visitation.
Off-site remote visits are simple and convenient for both inmates and you.
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.
Following these instructions exactly will enhance your chances of having trouble-free visits.
How Much does Homewav Cost?
Ashe County Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.
There is NO minimum talk time. Each ‘call’ can be as short as one minute.
In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.
How does HomeWAV video visitation work?
1. Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call
How Do I add Funds to my account?
1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update”
4. Choose a way to pay (Credit, debit, or prepaid card.)
Can I use HomeWAV on my smartphone or tablet?
Yes, however your HomeWAV account must be first set up online from a computer.
Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.
To receive calls you must log in through the app and wait for the inmate to initiate the call.
You cannot add funds or make any changes to your account information through the app. These options are only available through the website.
The app should be solely used for video visitation.
What are the minimum PC requirements?
1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone
Can I use HomeWAV from the jail lobby if I don’t have a computer?
Yes, Ashe County Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby.
How does the Inmate Know I am Logged in and Ready to Visit?
1. Make sure there are funds in your account and that you are marked as “appear online”.
2. The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on.
3. Once the inmate sees the notification, he or she will initiate the call.
4. When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.
Can I transfer funds from one inmate to another?
If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1. Homewav account holder’s name.
2. The number of minutes to be transferred.
3. Facility Name.
4. From which inmate to who do you want to transfer funds.
How do I get a refund on leftover funds?
Email HomeWAV at refunds@homewav.com with your refund request.
REFUNDS are subject to a $7.50 processing fee. *Note* refund requests must be sent from the email address of the registered visitor.
How can I contact HomeWAV if I’m having any problems?
HomeWAV Visitor Support is available 7 days a week during the following hours:
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.
HomeWAV Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Ashe County Jail?
Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Ashe County Jail
Ashe County Jail uses HomeWAV for Inmate Video Visitation.
Off-site remote visits are simple and convenient for both inmates and you.
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.
Following these instructions exactly will enhance your chances of having trouble-free visits.
How Much does Homewav Cost?
Ashe County Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.
There is NO minimum talk time. Each ‘call’ can be as short as one minute.
In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.
How does HomeWAV video visitation work?
1. Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call
How Do I add Funds to my account?
1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update”
4. Choose a way to pay (Credit, debit, or prepaid card.)
Can I use HomeWAV on my smartphone or tablet?
Yes, however your HomeWAV account must be first set up online from a computer.
Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.
To receive calls you must log in through the app and wait for the inmate to initiate the call.
You cannot add funds or make any changes to your account information through the app. These options are only available through the website.
The app should be solely used for video visitation.
What are the minimum PC requirements?
1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone
Can I use HomeWAV from the jail lobby if I don’t have a computer?
Yes, Ashe County Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby.
How does the Inmate Know I am Logged in and Ready to Visit?
1. Make sure there are funds in your account and that you are marked as “appear online”.
2. The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on.
3. Once the inmate sees the notification, he or she will initiate the call.
4. When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.
Can I transfer funds from one inmate to another?
If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1. Homewav account holder’s name.
2. The number of minutes to be transferred.
3. Facility Name.
4. From which inmate to who do you want to transfer funds.
How do I get a refund on leftover funds?
Email HomeWAV at refunds@homewav.com with your refund request.
REFUNDS are subject to a $7.50 processing fee. *Note* refund requests must be sent from the email address of the registered visitor.
How can I contact HomeWAV if I’m having any problems?
HomeWAV Visitor Support is available 7 days a week during the following hours:
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.
HomeWAV Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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How Do You Deposit Money for an Inmate in the Ashe County Jail?
Instructions on purchasing commissary items for an inmate:
NOTE: Ashe County Jail may only allow online deposits for local commissary purchasing.
1. Register or Log in to your account at Inmate Canteen.
2. Select the facility where the inmate is located and the inmate you wish to purchase commissary items for.
3. Select the "Purchase Items" option.
4. Follow the prompts on screen to purchase items for an inmate.
Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.
For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Ashe County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Ashe County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Ashe County Jail?
To receive phone calls from inmates in Ashe County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Ashe County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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How do I Mail an Inmate in the Ashe County Jail, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Ashe County Jail, and what can I purchase?
Instructions on purchasing commissary items for an inmate:
1. Register or Log in to your account at Inmate Canteen.
2. Select North Carolina, then Ashe County Jail, and then the inmate you wish to purchase commissary items for.
3. Select the "Purchase Commissary Items" option.
4. Follow the prompts on screen to purchase items for an inmate.
5. Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.
Inmate Canteen has a selection of hundreds of items available to purchase for inmates in Ashe County.
The items range from candy, snacks, coffee and other drinks, undergarments, stationary supplies and more.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Ashe County Jail follow these steps:
For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Ashe County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Ashe County.
Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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How Can I Communicate with an Inmate in the Ashe County Jail using an Online Messaging Service?
The cost is $1.00 per message. In addition, there is a $1.00 fee for any purchase.
How does HomeWAV video messaging (email) work?
1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Send your video message.
To visit or email an inmate in Ashe County follow these steps:
Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Ashe County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
NOTE: All communications between you and your inmate at Ashe County Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.
For full instructions on all the benefits of using Homewav to visit a Ashe County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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Do Inmates in the Ashe County Jail have Access to Tablets or Computers?
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
Questions:
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.
Questions:
To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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What are the other Jails in the Neighboring Counties surrounding Ashe County?
This facility, known as "Ashe County Jail" is also known as Ashe County Jail , Ashe County Jail , North Carolina, Ashe.
