Avery County Detention Center

To search for an inmate in the Avery County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 828-733-2071 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Avery County.

Avery County Detention Center Inmate Search

The Avery County Detention Center maintains an average of 62 offenders in custody on any given day. The Avery County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Avery County law enforcement agencies arrest and detain approximately 1,240 offenders.

How Do You Visit an Inmate in the Avery County Detention Center? What is the Schedule?

Avery County Detention Center Inmate Visitation Schedule

300 Shultz Circle
Newland, NC 28657
828-733-2071

• First, you must register an account with iwebvisit, then add Avery County Detention Center, then your inmate.
• Second, you can choose a time to visit.
• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
• All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
• Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

REMOTE VISITATION SCHEDULE

Avery County Detention Center uses iWebVisit for Inmate Video Visitation. 

• All visits are by appointment and first-come, first-serve.
• If you are using a desktop or laptop computer, the iWebVisit platform can be used with all operating systems.
• If you are using a tablet computer or mobile cellular device, the iWebVisit platform works with the Android operating system.
• The iWebVisit system may NOT support the iPhone or iPad, however an Apple MAC Book laptop is supported. The app for iPhones/iPads is coming soon so please check back regularly on their website or in the App Store.

NOTE: For the best quality video experience, please ensure that you have the latest updates available for both your operating system and Google Chrome Browser.
How much does iWebVisit Cost?
The cost for a 15-20 minute visit varies.
It can be as low as $3.00 in some facilities, or as high as $8.00. Prices may change with no notice.
Check the pricing for Avery County Detention Center here.
How do I pay for iWebVisit?
You can pay for an iWebVisit with a major credit or debit card.
You can also use a pre-paid money card, as long as you register it with your personal information prior to using it on this platform.
How does iWebVisit video visitation work?
1. Create a free account.
2. “Choose A Facility” and then select the facility you want to visit with. Whatever facility you choose will become your “Default” facility each time you log in.
3. Click “Schedule a Visit” and enter the inmate name and inmate number. Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
After your visit payment is processed, you may begin visiting at your scheduled time. 
Tutorial - Visual Instructions here.
The next time you return, just sign in to your account and you are ready to schedule new visits.
Can I use iWebVisit from the jail lobby if I don’t have a computer?
No. You can only use these video visitation services from your own computer or device.
How does the Inmate Know I am Logged in and Ready to Visit?
Visits are first come, first serve and an appointment must be made by you.
Your inmate will be notified of the date of your video visit once you secure a time.
How do you get refunds?
Go here for refunds.
How often can you visit?
The number of times you can visit each week is a policy determined by this jail, typically twice a week, although visitation frequency is subject to change based on security circumstances . 
Who do you contact if you are having any problems?
iWebVisit support is available 7 Days a week during normal visitation hours: (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
LIVE CHAT: You can use LIVE CHAT on iWebVisits Website. The Chat Box is at the bottom right corner of your screen.
EMAIL: You can email any questions you may have to: support@iwebvisit.com
TELEPHONE: 775-434-8748. During peak times, you may need to get a call back.
What are the Rules for using iWebVisit at Avery County Detention Center
All Remote Visitation sessions are reserved in advance, prepaid, and non-refundable.
All visitors are responsible for having working equipment and a strong internet connection. 
Unsuccessful visits due to your own equipment, browser, and internet issues cannot be credited.
If a visit is cancelled for any reason at least 24 hours in advance of the visit, you will automatically receive a prepaid code for future use. This code will be sent to your email.
If a visit is not cancelled at least 24 hours in advance you will NOT receive a prepaid code for future use.
After a visit is scheduled, the time of the visit cannot be changed.
If you miss a visit for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you schedule a “Same-Day” visit and cancel or miss it for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you are an attorney or clergy and want to schedule a ‘confidential visit’, you need to email pictures of your state-issued identification (and bar card for lawyers) to be granted confidential status. Please follow these directions.
**If you experience any technical difficulties with your device, please contact iWebVisit at 775-434-8748 before, or during your visit. If you are using your mobile device for the visit, click on “hang up” and call them while your visit is happening.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Avery County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-733-2071 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Avery County Detention Center?

Avery County Detention Center Inmate Visitation Schedule

300 Shultz Circle
Newland, NC 28657
828-733-2071

• First, you must register an account with iwebvisit, then add Avery County Detention Center, then your inmate.
• Second, you can choose a time to visit.
• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
• All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
• Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

REMOTE VISITATION SCHEDULE

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Avery County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-733-2071 for further assistance.

How Do You Deposit Money for an Inmate in the Avery County Detention Center?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Avery County Detention Center uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Avery County Detention Center first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & Inmate ID #
Avery County Detention Center
PO Box 426
Newland, NC 28657

Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

How to Deposit Money Online for an Inmate in Avery County

To deposit money online for an inmate in Avery County Detention Center follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Avery County.
• After registering and signing in, select 'Send Money Now'.
• Choose North Carolina, then choose Avery County Detention Center
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Avery County Detention Center, and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Avery County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Avery County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Avery County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Avery County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-733-2071 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Avery County Detention Center?

How an Inmate Makes a Phone Call to You or Others from Avery County Detention Center

To set up a phone account so that your inmate can call you from Avery County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Avery County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Avery County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-733-2071 for further assistance.

How do I Mail an Inmate in the Avery County Detention Center, and what can I send them?

Avery County Detention Center Inmate Mail Guidelines

Postcards
The Avery County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Avery County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID #
Avery County Detention Center
PO Box 426
Newland, NC 28657

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID #
Avery County Detention Center
PO Box 426
Newland, NC 28657

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Avery County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Avery County Detention Center standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID #
Avery County Detention Center
PO Box 426
Newland, NC 28657

Avery County Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Avery County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Avery County Detention Center:
Inmate's Full Name & Inmate ID #
Avery County Detention Center
PO Box 426
Newland, NC 28657

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Avery County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-733-2071 for further assistance.

Can I purchase Commissary Online for an Inmate in the Avery County Detention Center, and what can I purchase?

JailATM – Send Money or Send Commissary Gift Packs to Avery County Detention Center

Search for JailATM services for Avery County Detention Center.

Make an inmate deposit with JailATM for Avery County Detention Center. 

Note: While JailATM offers the following inmate services, Avery County Detention Center may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.

Send Gift Packs

Avery County Detention Center has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.

These can be ordered by you online and are delivered directly to the inmate.

How to Send a Carepack Commissary Package Directly to an Inmate in Avery County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Avery County Detention Center follow these steps:

• 
• Go to JailATM, choose North Carolina, then choose Avery County Detention Center
• Type in your inmate's last name or their Inmate ID.
• Select your inmate, and then you will be prompted to Register with them to open an account.
• Select the products you want shipped to them at Avery County Detention Center, and then input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Avery County at any one time.
• If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Avery County Detention Center check out our Commissary Instructions Page for Avery County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Avery County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-733-2071 for further assistance.

How Can I Communicate with an Inmate in the Avery County Detention Center using an Online Messaging Service?

How to Email an Inmate at Avery County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Avery County Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Avery County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-733-2071 for further assistance.

Do Inmates in the Avery County Detention Center have Access to Tablets or Computers?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Avery County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-733-2071 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Avery County?