Buncombe County Jail Annex

Search for an Inmate or Active Arrest Warrant in Buncombe County

Buncombe County Jail Annex

You can call the 80-bed Buncombe County Jail Annex 24 hours a day for inmate information at 828-250-4550.

Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they are either bonded out, are released from custody on their own recognizance, or are ordered to remain in custody until the disposition of their trial.

You can also use the inmate search tool to see this facility's roster of those who have been arrested and are still in custody.

Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the North Carolina State Prison System or the Federal Bureau of Prisons.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 828-250-4550, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Buncombe County Jail Annex at 828-250-4550 to get it.

Phone

828-250-4550

Physical address

20 Davidson Drive
Asheville, NC 28801
Get directions

Mailing address (personal mail)

Inmate's Full Name & ID Number
Buncombe County Detention Facility -NC
P.O. Box 247
Phoenix, MD 21131

Mailing address (legal mail or subscriptions)

Inmate's Full Name & ID Number
Buncombe County Detention Facility
20 Davidson Drive
Asheville, NC 28801

Other Jails and Prisons

To search for an inmate in the Buncombe County Jail Annex, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 828-250-4550 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Buncombe County.

Buncombe County Jail Annex Inmate Search

The Buncombe County Jail Annex maintains an average of 80 offenders in custody on any given day. The Buncombe County Jail Annex has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Buncombe County law enforcement agencies arrest and detain approximately 12,480 offenders.

⇓ Learn more ⇓ Show less

INTERESTING FACTS: The Buncombe County Jail Annex has embarked on a pilot program to bring volunteer yoga instructors to inmates at their facility in hopes it will give them coping mechanisms both inside and outside the facility. This Jail is one of 7 NC county detention centers statewide that added vending machines stocked with a product that saves lives by blocking and reversing effects of an opioid overdose. The machines dispense naloxone administration kits, free to all. Each kit is a small box with 2 nasal spray devices that administer naloxone, which can restore normal breathing within two to three minutes if it slowed or stopped due to an opioid overdose. 

The Buncombe County Jail Annex has enough beds for 80 inmates, with another 524 beds in the main facility, in 13 different housing units, 96 of these designated for females. Both the jail and annex share the same inmate services information.

The Buncombe County Jail Annex is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Buncombe County as they wait for their trial or as they serve their sentence, usually less than one year. 

It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.

If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 828-250-4550, and an online listing of all the detainees is published for your own investigation.

Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment. 

Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks. 

The Buncombe County Jail Annex also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills. 

Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided. 

Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit. 

Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program. 

Information for money for an inmate’s commissary can be found on our Inmate Money page. 

All personal mail is sent to: 

Inmate's Full Name & ID Number
Buncombe County Detention Facility -NC
P.O. Box 247
Phoenix, MD 21131

Staff will open each piece and look for contraband, which is removed before it is given to the inmate.

Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:

Inmate's Full Name & ID Number
Buncombe County Detention Facility
20 Davidson Drive
Asheville, NC 28801

⇓ Learn more ⇓ Show less

The booking process explained for Buncombe County Jail Annex

Following an arrest, individuals are processed at Buncombe County Jail Annex. The booking process confirms identity, charges, and whether the individual will be released, granted bail, or held until court.

It is advisable to remain silent during booking, as anything said can be used against the individual later. Legal counsel should be consulted before any statements are made.

The booking steps at Buncombe County Jail Annex include:

  • Identification verification.
  • Taking mugshots.
  • Answering questions about health, criminal history, and gang affiliations.
  • Possible DNA sample collection.
  • A full-body search.
  • Confiscating personal items for safekeeping.
  • Providing a phone call.

To inquire about posting bond for an arrestee, contact the facility at 828-250-4550.

⇓ Learn more ⇓ Show less

What are the bail options in Buncombe County after an arrest?

Once arrested, an individual may be brought to Buncombe County Jail Annex in Asheville for processing. The next steps vary:

1. The individual may be released without paying bail and ordered to appear on a set date.
2. The individual could be held in jail until their hearing.
3. Posting bail or bond allows them to be released. Call 828-250-4550 to confirm the bail amount.

There are several ways to pay an individual’s bail.

  • A cash bond is posted by paying the whole amount at the jail bonding window or the clerk's office with cash, a cashier's check or a money order, and many facilities also accept cards at a kiosk or through an online bond vendor for a fee; bring the inmate's full name and booking number, and the jail's line is 828-250-4550.
  • Licensed bail bond agencies in Buncombe County can provide assistance.
  • Courts in many places accept real property, such as land or a house, as bond collateral when the owner documents clear title and equity of at least the bond amount, often double, with a deed and a recent tax or appraisal value, and the court that set bail approves.

For more information about bail in Buncombe County, North Carolina, see the Buncombe County Jail Annex Bail Guide.

⇓ Learn more ⇓ Show less

How Do You Visit an Inmate in the Buncombe County Jail Annex? What is the Schedule?

Buncombe County Jail Annex Inmate Visitation Scheduling

20 Davidson Drive
Asheville, NC 28801
828-250-4610 or 828-250-4557

  • First, you must register for visitation with Homewav.
  • First-time visits can be arranged at the Detention Facility Front Desk at the phone numbers listed above.
  • Subsequent visits have to be scheduled online.
  • Visitation times subject to change.
  • Valid government issued photo ID required for 16+.
  • Minors fifteen (15) years old, or younger, do not need identification when a parent or legal guardian accompanies them.
  • A visit may consist of one adult and one child.
  • No items are allowed in visit except an ID and a key.
  • Remote visits have a fee.

ON-SITE VISITATION

DAY TIMES
MONDAY 9:00am - 10:30am
1:00pm - 3:30pm
TUESDAY 9:00am - 10:30am
1:00pm - 3:30pm
WEDNESDAY 9:00am - 10:30am
1:00pm - 3:30pm
THURSDAY 9:00am - 10:30am
1:00pm - 3:30pm
FRIDAY 9:00am - 10:30am
1:00pm - 3:30pm
SATURDAY 11:00am - 3:30pm


REMOTE VISITATION

DAY TIMES
SUNDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm
MONDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm
TUESDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm
WEDNESDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm
THURSDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm
FRIDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm
SATURDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm

The Buncombe County Jail Annex uses Homewav for all Video Visitation services.

The information below provides complete instructions regarding:

Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Buncombe County Jail Annex

Buncombe County Jail Annex uses HomeWAV for Inmate Video Visitation. 

Off-site remote visits are simple and convenient for both inmates and you. 
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.

 

Following these instructions exactly will enhance your chances of having trouble-free visits.

How Much does Homewav Cost?

Buncombe County Jail Annex charges $0.50 cents per minute for video visitation and $1.00 for each video message.  

There is NO minimum talk time. Each ‘call’ can be as short as one minute.

In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.

How does HomeWAV video visitation work?

1.  Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call

How Do I add Funds to my account?

1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update” 
4. Choose a way to pay (Credit, debit, or prepaid card.)

Can I use HomeWAV on my smartphone or tablet?

Yes, however your HomeWAV account must be first set up online from a computer. 

Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.

To receive calls you must log in through the app and wait for the inmate to initiate the call. 

You cannot add funds or make any changes to your account information through the app. These options are only available through the website. 

The app should be solely used for video visitation.

What are the minimum PC requirements?

1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone

Can I use HomeWAV from the jail lobby if I don’t have a computer?

Yes, Buncombe County Jail Annex has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby. 

How does the Inmate Know I am Logged in and Ready to Visit?

1.    Make sure there are funds in your account and that you are marked as “appear online”.
2.    The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on. 
3.    Once the inmate sees the notification, he or she will initiate the call.
4.    When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.

Can I transfer funds from one inmate to another?

If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1.    Homewav account holder’s name.
2.    The number of minutes to be transferred.
3.    Facility Name.
4.    From which inmate to who do you want to transfer funds.

How do I get a refund on leftover funds?

Email HomeWAV at refunds@homewav.com with your refund request. 
REFUNDS are subject to a $7.50 processing fee.  *Note* refund requests must be sent from the email address of the registered visitor.

How can I contact HomeWAV if I’m having any problems?

HomeWAV Visitor Support is available 7 days a week during the following hours:

Monday – Friday 
9:00AM to 6:00PM EST

Saturday – Sunday 
8:00AM to 6:00PM EST

HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.

HomeWAV Video Tutorials

HomeWAV Frequently Asked Questions

How to Arrange Video Visitation with Buncombe County Jail Annex Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Buncombe County Jail Annex
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Buncombe County Jail Annex, check out our Visit Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Buncombe County Jail Annex’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-250-4550 for further assistance.

⇓ Learn more ⇓ Show less

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Buncombe County Jail Annex?

Buncombe County Jail Annex Inmate Visitation Scheduling

20 Davidson Drive
Asheville, NC 28801
828-250-4610 or 828-250-4557

  • First, you must register for visitation with Homewav.
  • First-time visits can be arranged at the Detention Facility Front Desk at the phone numbers listed above.
  • Subsequent visits have to be scheduled online.
  • Visitation times subject to change.
  • Valid government issued photo ID required for 16+.
  • Minors fifteen (15) years old, or younger, do not need identification when a parent or legal guardian accompanies them.
  • A visit may consist of one adult and one child.
  • No items are allowed in visit except an ID and a key.
  • Remote visits have a fee.

ON-SITE VISITATION

DAY TIMES
MONDAY 9:00am - 10:30am
1:00pm - 3:30pm
TUESDAY 9:00am - 10:30am
1:00pm - 3:30pm
WEDNESDAY 9:00am - 10:30am
1:00pm - 3:30pm
THURSDAY 9:00am - 10:30am
1:00pm - 3:30pm
FRIDAY 9:00am - 10:30am
1:00pm - 3:30pm
SATURDAY 11:00am - 3:30pm


REMOTE VISITATION

DAY TIMES
SUNDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm
MONDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm
TUESDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm
WEDNESDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm
THURSDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm
FRIDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm
SATURDAY 9:00am - 10:30am
1:00pm - 3:30pm
7:00pm - 9:30pm

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Buncombe County Jail Annex’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-250-4550 for further assistance.

⇓ Learn more ⇓ Show less

How Do You Deposit Money for an Inmate in the Buncombe County Jail Annex?

Instructions on purchasing commissary items for an inmate:
NOTE: Buncombe County Jail Annex may only allow online deposits for local commissary purchasing.

1. Register or Log in to your account at Inmate Canteen.
2. Select the facility where the inmate is located and the inmate you wish to purchase commissary items for.
3. Select the "Purchase Items" option.
4. Follow the prompts on screen to purchase items for an inmate.

Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.

How to Send a Carepack Commissary Package Directly to an Inmate in Buncombe County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Buncombe County Jail Annex follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select North Carolina, then Buncombe County Jail Annex, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.
  • NOTE: Buncombe County Jail Annex may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Buncombe County Jail Annex, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Buncombe County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Buncombe County Jail Annex’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-250-4550 for further assistance.

⇓ Learn more ⇓ Show less

How Do I Receive Phone Calls from an Inmate in the Buncombe County Jail Annex?

How Do Inmates in Buncombe County Jail Annex Make Phone Calls?

To receive phone calls from inmates in Buncombe County, or to assist them in making phone calls to other people, follow these steps:

  • Buncombe County Jail Annex uses the services of HOMEWAV.
  • Register with them online or call them at 844-394-6639. 
  • Agents are available from 8:00 AM - 5:00 PM CST, 7 days a week, 365 days a year, and speak both English & Spanish.
  • Services for Buncombe County inmates and their families and friends include prepaid HomeWAV accounts. Ask HomeWAV which services this jail offers.

For all the information regarding phone calls with Buncombe County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Buncombe County Jail Annex’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-250-4550 for further assistance.

⇓ Learn more ⇓ Show less

How do I Mail an Inmate in the Buncombe County Jail Annex, and what can I send them?

Buncombe County Jail Annex Inmate Mail Guidelines

Postcards
Check the Buncombe County Jail Annex's mail rules before sending postcards or books. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Buncombe County Jail Annex also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & ID Number
Buncombe County Detention Facility -NC
P.O. Box 247
Phoenix, MD 21131



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & ID Number
Buncombe County Detention Facility
20 Davidson Drive
Asheville, NC 28801



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Check the Buncombe County Jail Annex's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Buncombe County Jail Annex standards will be disposed of.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & ID Number
Buncombe County Detention Facility
20 Davidson Drive
Asheville, NC 28801

Buncombe County Jail Annex Inmate Mail Guidelines

Postcards
Check the Buncombe County Jail Annex's mail rules before sending postcards or books.

Envelopes
The Buncombe County Jail Annex also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & ID Number
Buncombe County Detention Facility -NC
P.O. Box 247
Phoenix, MD 21131



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & ID Number
Buncombe County Detention Facility
20 Davidson Drive
Asheville, NC 28801



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Check the Buncombe County Jail Annex's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Buncombe County Jail Annex standards will be disposed of.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & ID Number
Buncombe County Detention Facility
20 Davidson Drive
Asheville, NC 28801

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Buncombe County Jail Annex’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-250-4550 for further assistance.

⇓ Learn more ⇓ Show less

Can I purchase Commissary Online for an Inmate in the Buncombe County Jail Annex, and what can I purchase?

Buncombe County Jail Annex uses the services of Inmate Canteen for Online Commissary Purchases for an Inmate.

Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.

NOTE: Buncombe County Jail Annex may only allow online deposits for local commissary purchasing.

For best results use google chrome as your browser for accessing Inmate Canteen.
Instructions on purchasing commissary items for an inmate:

  • Register or Log in to your account
  • Select the facility where the inmate is located and the inmate you wish to purchase commissary items for.
  • Select the "Purchase Items" option
  • Follow the prompts on screen to purchase items for an inmate.

How to Send a Carepack Commissary Package Directly to an Inmate in Buncombe County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Buncombe County Jail Annex follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select North Carolina, then Buncombe County Jail Annex, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Buncombe County Jail Annex, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Buncombe County.

Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Buncombe County Jail Annex’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-250-4550 for further assistance.

⇓ Learn more ⇓ Show less

How Can I Communicate with an Inmate in the Buncombe County Jail Annex using an Online Messaging Service?

Friends and Family can leave Video Messages for Inmates using HomeWAV Video services.

The cost is $1.00 per message. In addition, there is a $1.00 fee for any purchase. 
How does HomeWAV video messaging (email) work?

1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Send your video message.

How to Visit or Email an Inmate in Buncombe County North Carolina or visiting an inmate at the jail

To visit or email an inmate in Buncombe County follow these steps:

  • In addition to visiting inmates at the jail, Buncombe County Jail Annex uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Buncombe County Jail Annex inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Buncombe County inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Buncombe County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Buncombe County Jail Annex will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Buncombe County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Buncombe County Jail Annex’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-250-4550 for further assistance.

⇓ Learn more ⇓ Show less

Do Inmates in the Buncombe County Jail Annex have Access to Tablets or Computers?

Paytel Tablets can be rented by inmates housed in the Buncombe County Jail Annex for a small monthly fee.  


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications
  • Entertainment (movies, games, television, music)
  • Buncombe County Jail Annex information (rules, guidelines, visitation schedules, etc.)
  • Legal research
  • Medical requests
  • Programs (anger management, drug recovery, job skills, parenting, etc.)

Contact Paytel online, or call the Buncombe County Jail Annex directly at 828-250-4550 to rent a tablet for your inmate.


If you want download the Paytel App, click the image below:

Tablets Rentals Offer Great Solutions for Inmates at the Buncombe County Jail Annex

How can you rent a tablet for an inmate in Buncombe County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Buncombe County Jail Annex directly at 828-250-4550 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Buncombe County Jail Annex.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Buncombe County Jail Annex’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-250-4550 for further assistance.

⇓ Learn more ⇓ Show less

What are the other City and County Jails in Buncombe County?

Buncombe County County Jails

Buncombe County Juvenile Facilities

⇓ Learn more ⇓ Show less

What are the other Jails in the Neighboring Counties surrounding Buncombe County?

Buncombe County (this county)Transylvania CountyHaywood CountyYancey CountyMadison CountyHenderson CountyRutherford CountyMcdowell County
Buncombe County Jails listed No jails listed
⇓ Learn more ⇓ Show less

Search for an Inmate or Active Arrest Warrant in Buncombe County