Burke County Jail Inmate Tablet Rental

Burke County Jail

Address:
130 Government Drive
Morganton, NC 28655

Phone:

828-764-9590

Burke County Jail Inmate Tablet Rentals

Paytel Tablets can be rented by inmates housed in the Burke County Jail for a small monthly fee.  


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications
  • Entertainment (movies, games, television, music)
  • Burke County Jail information (rules, guidelines, visitation schedules, etc.)
  • Legal research
  • Medical requests
  • Programs (anger management, drug recovery, job skills, parenting, etc.)

Contact Paytel online, or call the Burke County Jail directly at 828-764-9590 to rent a tablet for your inmate.


If you want download the Paytel App, click the image below:

Does Burke County Jail have tablets for the inmates to use?

You can find information about the Burke County Jail’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 828-764-9590 to confirm.

What can the inmates use the tablets for?

Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.

Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.

Are the jail’s tablets connected to the internet?

No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.

How much do the tablets cost to use?

For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.

If inmates are supposedly being punished, why do they get access to tablets?

That’s the question a lot of people ask and don’t fully understand.

The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them. 

Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved. 

Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.

What companies have tablets for jail and inmate use?

CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications

What if an inmate breaks a tablet, do they have to pay for it?

Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
 

Tablets Rentals Offer Great Solutions for Inmates at the Burke County Jail

How can you rent a tablet for an inmate in Burke County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Burke County Jail directly at 828-764-9590 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Burke County Jail.


 

How to Visit or Email an Inmate in Burke County North Carolina or visiting an inmate at the jail

To visit or email an inmate in Burke County follow these steps:

  • In addition to visiting inmates at the jail, Burke County Jail uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Burke County Jail inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Burke County inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Burke County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Burke County Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Burke County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Secure Email Message to an Inmate in Burke County

To send a secure email message to an inmate in Burke County Jail follow these steps:

How inteleMESSAGE Works

  • The Burke County Jail inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Burke County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Burke County Jail check out our Secure Messaging Guide for Burke County.


 

How Do Inmates in Burke County Jail Make Phone Calls?

To receive phone calls from inmates in Burke County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Burke County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Burke County

To deposit money online for an inmate in Burke County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Burke County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose North Carolina, then choose Burke County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Burke County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Burke County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Burke County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Burke County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Burke County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Burke County Jail follow these steps:

  • Select North Carolina, then select Burke County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with My Care Pack, also known as Access Securepak, for Burke County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Burke County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Burke County Jail check out our Commissary Instructions Page for Burke County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].


 

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