Caldwell County Detention Center

To search for an inmate in the Caldwell County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 828-758-2324 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Caldwell County.

Caldwell County Detention Center Inmate Search

The Caldwell County Detention Center maintains an average of 185 offenders in custody on any given day. The Caldwell County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Caldwell County law enforcement agencies arrest and detain approximately 3,700 offenders.

How do you pay bail for someone who has been arrested in Caldwell County?

When an offender is arrested and brought to the Caldwell County Detention Center in Lenoir for booking, there are several outcomes after being processed.

1. The offender will be released with no bail, promising to return on a specific date to appear before a judge in either Municipal or Caldwell County Court.
2. The offender is ordered to remain in jail until their court date.
3. The offender is allowed to be released after paying a specified bond or bail.  Call 828-758-2324 to get the exact amount.

The payment of an offender's bail or bond can take many shapes.

• A cash bond is paid in full at the jail's bonding window or the clerk of court, usually by cash, cashier's check or money order, and many jails also take debit or credit cards through a lobby kiosk or an online bond vendor for an added fee; bring the inmate's full name and booking number, and the jail's number is 828-758-2324.
• It can be paid using a bail company, licensed to do business in Caldwell County.
• Many courts accept land or a home as bond collateral; the owner shows clear title and equity of at least the bond amount, often double, using a deed and a recent tax or appraisal value, and the court that set bail approves the property.

For detailed Frequently Asked Questions and Answers about the entire bail process in Caldwell County North Carolina, check out the Caldwell County Detention Center Bail Page.

How Do You Visit an Inmate in the Caldwell County Detention Center? What is the Schedule?

Caldwell County Detention Center Inmate Visitation Schedule

2351 Morganton Boulevard, S.W.
Lenoir, NC 28645
828-758-2324

• First, you must register an account with IC Solutions, then add Caldwell County Detention Center, then your inmate.
• Second, you can choose a time to visit.
• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
• Inmates will be allowed two, thirty minute onsite visits per week and five, thirty minute visits offsite per week.
• There is no charge for Onsite Video Visits.
• Offsite Video Visits range from $7.50 to $10.00 for 30 minutes.
• All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
• Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

REMOTE VISITATION SCHEDULE

Caldwell County Detention Center uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
•    Be logged in or checked in before the scheduled start time.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Caldwell County Detention Center can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Caldwell County Detention Center uses IC Solutions for their Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
•    Be logged in or checked in before the scheduled start time.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Caldwell County Detention Center can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Caldwell County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-758-2324 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Caldwell County Detention Center?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Caldwell County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-758-2324 for further assistance.

How Do You Deposit Money for an Inmate in the Caldwell County Detention Center?

There are multiple ways to add money to an inmate's account at Caldwell County Detention Center, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.

Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Ask the Caldwell County Detention Center whether it accepts cash deposits in person, and where.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Caldwell County

To send commissary money to an inmate in Caldwell County Detention Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select North Carolina, then select Caldwell County Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Caldwell County Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Caldwell County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-758-2324 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Caldwell County Detention Center?

How Do Inmates in Caldwell County Detention Center Make Phone Calls?

To receive phone calls from inmates in Caldwell County, or to assist them in making phone calls to other people, follow these steps:

• Caldwell County Detention Center uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Families and friends of Caldwell County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Caldwell County.
• Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Caldwell County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Caldwell County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-758-2324 for further assistance.

How do I Mail an Inmate in the Caldwell County Detention Center, and what can I send them?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Caldwell County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-758-2324 for further assistance.

Can I purchase Commissary Online for an Inmate in the Caldwell County Detention Center, and what can I purchase?

Caldwell County Detention Center contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.

Access Securepak's catalog groups items into categories such as:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select North Carolina.
3. Select Caldwell County Detention Center.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Caldwell County Detention Center staff. They will not honor reports of discrepancies from inmate's families or friends. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Caldwell County

To send commissary money to an inmate in Caldwell County Detention Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select North Carolina, then select Caldwell County Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Caldwell County Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Caldwell County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-758-2324 for further assistance.

How Can I Communicate with an Inmate in the Caldwell County Detention Center using an Online Messaging Service?

How Do Inmates in Caldwell County Detention Center Make Phone Calls?

To receive phone calls from inmates in Caldwell County, or to assist them in making phone calls to other people, follow these steps:

• Caldwell County Detention Center uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Families and friends of Caldwell County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Caldwell County.
• Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Caldwell County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Caldwell County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-758-2324 for further assistance.

Do Inmates in the Caldwell County Detention Center have Access to Tablets or Computers?

Caldwell County Detention Center now offers Jail ATM Tablet Rentals to their inmates.

Jail ATM is the same company that handles inmate money deposits and other services. Inmates can use their commissary accounty to order these.

The tablets can be rented on a daily basis and while not directly connected to the internet, the inmates can use them for many activities.

All inmates receive some free time on the tablets each day. Purchasing a Gold Pass allows inmates access to the tablet for an extended period of time without interruption. The current fee for a 24-hour rental is $4.99, however Caldwell County Detention Center may have a monthly rental plan. The tablet should last 5-7 hours on a single charge. An inmate with a Gold Pass, may return the discharged tablet and take another one provided there is still time remaining on the Gold Pass.

Tablet Services:

• Games – Play tested and approved games.
• Radio – Stream approved radio stations.
• Law Library – If your facility has online access to a law library, this can be displayed on the tablet for easy access by the inmates.
• Library – A large listing of books is found in the online library.
• Secure Browser – Sites included are up to the discretion of the facility and include options in categories such as Education, Music, Video, Sports, News, as well as Religious and Spiritual sites. Keyboard function is disabled to prevent unauthorized communication via dialogue or comment fields.
• Email and Messaging – For less than the price of a stamp, inmates can send and receive secure email from friends and family. All messages are archived for future reference and key words may be flagged for investigation.
• Video Calling 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Caldwell County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-758-2324 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Caldwell County?