Address:
577 Regal Street
Murphy, NC 28906
Phone:
(828) 837-2521
Because of concerns for the safety and wellness of both staff and inmates at the Cherokee County Detention Center in Murphy, North Carolina, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.
Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call (828) 837-2521 for updates.
At-home and onsite video visitation guidelines for Cherokee County Detention Center, when this service is available, can be found by going to the visitation information page.
We highly recommend that you call (828) 837-2521 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.
Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Cherokee County, the state of North Carolina and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.
Whether the inmates are safe from contracting the coronavirus depends entirely on two things:
At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.
Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.
Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.
We will continuously update this page as the virus changes and new policies are instituted.
To send a secure email message to an inmate in Cherokee County Detention Center follow these steps:
Cherokee County Detention Center uses the services of NCIC for you to deposit funds into your , then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Cherokee County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To visit an inmate in Cherokee County you need to do the following:
Cherokee County Detention Center uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
When available, the jail also provides use of ‘video visit kiosks’ in the Cherokee County Detention Center lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.
Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.
How to set up your Video Visit
Your inmate will be notified by the Cherokee County Detention Center staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Cherokee County inmate, go to our Visit Inmate Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Cherokee County Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Cherokee County Detention Center check out our Commissary Instructions Page for Cherokee County.
To send messages to a Cherokee County inmate follow these instructions:
Since Cherokee County Detention Center contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Cherokee County Detention Center account.
Pay for the Prodigy Inmate Messaging Service at Cherokee County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Cherokee County Detention Center.
Pay for the JailATM Inmate Messaging Service at Cherokee County Detention Center.
- Online,
- Using a Kiosk at Cherokee County Detention Center.
- Over the phone 877-810-0914.
For all the information you need regarding messaging a Cherokee County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.
To receive phone calls from an inmate in Cherokee County follow these instructions:
Cherokee County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Cherokee County Detention Center, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Cherokee County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
To deposit money online for an inmate in Cherokee County Detention Center follow these steps:
For all information, tips and procedures for sending money to an inmate in Cherokee County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Cherokee County.
