Cherokee County Detention Center
Cherokee County Detention Center
You can call the 150-bed Cherokee County Detention Center 24 hours a day for inmate information at 828-837-2521.
Offenders arrested for misdemeanors or felonies are processed at this facility. After booking and processing, they may remain incarcerated until they are bonded out, released on recognizance, or held until their trial concludes.
The inmate search tool provides access to the current roster of inmates.
Inmates sentenced to less than one year will serve their time here, while those with longer sentences are transferred to either the North Carolina State Prison System or the Federal Bureau of Prisons.
This page provides detailed information on services such as the visitation schedule, funding an inmate’s account, sending mail, phone calls, voicemail, email and texting, tablet rentals, bail bond details, and commissary purchases.
Be sure to save the inmate’s jail ID or booking number for communication purposes. If you can’t find it online, you can call Cherokee County Detention Center at 828-837-2521 for assistance.
Inmate Services
Phone
828-837-2521Mailing address (personal mail)
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906
Mailing address (legal mail or subscriptions)
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906
Other Jails and Prisons
To search for an inmate in the Cherokee County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 828-837-2521 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Cherokee County.
Cherokee County Detention Center Inmate Search
The Cherokee County Detention Center maintains an average of 150 offenders in custody on any given day. The Cherokee County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Cherokee County law enforcement agencies arrest and detain approximately 3,000 offenders.
⇓ Learn more ⇓ Show lessINTERESTING FACTS: The Cherokee County Detention Center was built in 2008. It has 150 inmate beds, including separate medical, juvenile, female and male pods.
The facility is designed to handle the inmates with indirect supervision and laid out with seven separate dorms:
One dorm for 14 inmates that are on the work detail program or that has been court ordered work release,
One dorm housing 10 inmates (Maximum Security),
One dorm housing 6 inmates in the Medical ward,
Two dorms housing 28 inmates, one of which is for female inmates, and
Two dorms housing 32 inmates in each.
Health services include: initial medical screenings, medical histories, physical exams, and prescription and administering of needed medications. Medical staff work with community agencies and provide care for inmates with chronic conditions, communicable diseases, alcohol and drug detox needs, dental care, mental health services, and prenatal care.
Eligible inmates can participate in Inmate Work Details, Work Release Programs, and G.E.D. Programs, and have access to speak with Jail Ministers when requested.
The Cherokee County Detention Center is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Cherokee County as they wait for their trial or as they serve their sentence, usually less than one year.
It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.
If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 828-837-2521, and an online listing of all the detainees is published for your own investigation.
Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment.
Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks.
The Cherokee County Detention Center also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills.
Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906
- Jail (Main): 828-837-2521
Steps involved in booking at Cherokee County Detention Center
After an arrest, the individual is brought to Cherokee County Detention Center for the booking process. This procedure involves identifying the person, determining charges, and deciding whether they’ll be released on their own recognizance, posted for bail, or held until court.
Remaining silent is highly recommended, as anything said can later be used in court. Wait for legal advice before responding to questions.
The booking process typically involves the following steps at Cherokee County Detention Center:
- Identification confirmation.
- Photographs (mugshots).
- Answering questions regarding health and criminal background.
- Potential DNA collection.
- Conducting a physical search.
- Seizing personal property.
- Providing a free phone call.
For details on an offender’s bail or bond, call Cherokee County Detention Center at 828-837-2521.
How to pay bail in Cherokee County for an arrestee
Once an individual is booked at Cherokee County Detention Center in Murphy, options for their release include:
1. Release without paying bail, with a commitment to appear in court.
2. Continued detention until their court date.
3. Release upon paying a bail or bond. Call 828-837-2521 for the bail amount.
Bail can be paid through various methods.
- Bring the full cash bond to the jail's bonding window or the clerk of court and pay by cash, cashier's check or money order; many jails also take debit or credit cards for a fee through a lobby kiosk or an online bond vendor, and staff will need the inmate's full name and booking number (jail: 828-837-2521).
- A licensed bail bondsman in Cherokee County can assist with the process.
- An owner can often pledge land or a home as bond collateral by proving clear title and equity worth at least the bond, frequently double the bond, with a deed and a recent tax or appraisal value; the court that set bail must approve the property before release.
For more details on the bail process in Cherokee County, North Carolina, visit the Cherokee County Detention Center Bail Page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Cherokee County Detention Center? What is the Schedule?
Cherokee County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
577 Regal Street
Murphy, NC 28906
828-837-2521
Schedule Video Visits online with NCIC
- Ask Cherokee County Detention Center whether a video visit made at the jail is free.
- NCIC shows the length of a video visit when you schedule it.
- Visitation schedule subject to change.
- Ask Cherokee County Detention Center how many visits a person is allowed.
- Ask Cherokee County Detention Center how many visitors are allowed at one session.
- All visits must be scheduled ahead of time; the NCIC calendar shows which time slots are open.
The NCIC calendar shows the open visit times when you schedule.
Cherokee County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE
- All visits must be scheduled ahead of time; the NCIC calendar shows which time slots are open.
- Visitation Schedule subject to change.
The NCIC calendar shows the open visit times when you schedule.
Cherokee County Detention Center uses the services of NCIC for remote video visitation.
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
Ask Cherokee County Detention Center whether a video visit made at the jail is free.
Costs
NCIC shows the price of a video visit before you confirm it. Rates are set by the provider and can change.
Ask Cherokee County Detention Center whether a video visit made at the jail is free.
How to set up your Video Visit
- Register here.
- Select Cherokee County Detention Center
- Select your inmate.
- Choose your date and time.
Your inmate will be notified by the jail staff of the date and time for the visit. Be logged in and connected to NCIC before the scheduled start time.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
On-Site Visitation Schedule at the Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906
828-837-2521
Schedule Video Visits online with NCIC
- Ask Cherokee County Detention Center whether a video visit made at the jail is free.
- NCIC shows the length of a video visit when you schedule it.
- Visitation schedule subject to change.
- Ask Cherokee County Detention Center how many visits a person is allowed.
- Ask Cherokee County Detention Center how many visitors are allowed at one session.
- All visits must be scheduled ahead of time; the NCIC calendar shows which time slots are open.
The NCIC calendar shows the open visit times when you schedule.
Remote Inmate Visitation Schedule
- All visits must be scheduled ahead of time; the NCIC calendar shows which time slots are open.
- Visitation Schedule subject to change.
The NCIC calendar shows the open visit times when you schedule.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Cherokee County Detention Center?
Cherokee County Detention Center uses the services of NCIC for remote video visitation.
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
Ask Cherokee County Detention Center whether a video visit made at the jail is free.
Costs
NCIC shows the price of a video visit before you confirm it. Rates are set by the provider and can change.
Ask Cherokee County Detention Center whether a video visit made at the jail is free.
How to set up your Video Visit
- Register here.
- Select Cherokee County Detention Center
- Select your inmate.
- Choose your date and time.
Your inmate will be notified by the jail staff of the date and time for the visit. Be logged in and connected to NCIC before the scheduled start time.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Cherokee County Detention Center?
How Do I put Money on an Inmate's Commissary Account in the Cherokee County Detention Center to Purchase Phone Cards?
There are FOUR options for putting money on an inmate's books:
Option 1 - Dropping Money at the Cherokee County Detention Center
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Cherokee County Detention Center uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order. Mail it to the Cherokee County Detention Center address on this page, or to the address below if it is different than the facility address.
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906
Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189
For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.
How to Send Money to an Inmate in Cherokee County
To send commissary money to an inmate in Cherokee County Detention Center follow these steps:
Cherokee County Detention Center uses the services of JPAY for you to send money to an inmate's trust fund / commissary account.
You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
There are several ways to send money to an inmate/offender in Cherokee County.
- Online payments
- Over the phone by calling 800-574-5729
- MoneyGram
- If you wish to send cash you can use MoneyGram. MoneyGram has many convenient locations nationwide.
The following establishments will always have MoneyGram services:
Walmart
7-11
CVS Pharmacy
You will need:
The Cherokee County Inmate's Correctional ID number and their last name
Cherokee County Detention Center or the receive code.
You can visit the MoneyGram website to find locations near you.
5. Money Order - Inmate's Name must be on the Money Order
Inmate Name and Inmate ID#
Cherokee County Detention Center address.
6. Lobby Kiosk
You can use a debit or credit card in the jail lobby kiosk to send funds to an inmate/offender.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Cherokee County Detention Center.
Rates to Send Money to an Inmate
Online
$ 0.00 - 20.00 > $4.95
$ 20.01 - 100.00 > $7.95
$ 100.01 - 200.00 > $9.95
$ 200.01 - 300.00 > $11.95
$ 300.01 - 5000.00 > $11.95
By Phone
$ 0.00 - 20.00 > $5.95
$ 20.01 - 100.00 > $8.95
$ 100.01 - 200.00 > $10.95
$ 200.01 - 300.00 > $12.95
$ 300.01 - 5000.00 > $12.95
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Cherokee County Detention Center?
How Does an Inmate Make Phone Calls in Cherokee County Detention Center?
To receive phone calls from an inmate in Cherokee County follow these instructions:
Cherokee County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
- Register here, or by phone 800-943-2189
- Choose North Carolina.
- Choose Cherokee County Detention Center
- Select your Inmate.
- Enter the phone number your Inmate will be calling.
- Fund your account.
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Cherokee County Detention Center, families can also leave secure voicemails for inmates to listen to.
Fees
- Adding funds to your account: NCIC's terms cap the fee for an automated payment (web, phone menu or kiosk) at $3.00.
- NCIC shows the current per-minute rate when you set up the account.
- NCIC's terms put the live-agent fee for a phone payment or account set-up at no more than $5.95.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.
For all the information regarding phone calls with Cherokee County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Cherokee County Detention Center, and what can I send them?
Cherokee County Detention Center Inmate Mail Guidelines
Postcards
Ask the Cherokee County Detention Center whether it accepts postcards, and what size and type, before mailing one. Always include your name and return address.
Envelopes
The Cherokee County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Ask the Cherokee County Detention Center whether books can be mailed in, and whether they must come straight from a publisher or retailer such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Cherokee County Detention Center standards will be disposed of.
Ask the Cherokee County Detention Center whether hardcover books are accepted.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906
Cherokee County Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?
For inmates receiving mail in the Cherokee County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Cherokee County Detention Center:
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Cherokee County Detention Center, and what can I purchase?
Cherokee County Detention Center uses the services of Inmate Canteen for Online Commissary Purchases for an Inmate.
Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.
NOTE: Cherokee County Detention Center may only allow online deposits for local commissary purchasing.
For best results use google chrome as your browser for accessing Inmate Canteen.
Instructions on purchasing commissary items for an inmate:
- Register or Log in to your account
- Select the facility where the inmate is located and the inmate you wish to purchase commissary items for.
- Select the "Purchase Items" option
- Follow the prompts on screen to purchase items for an inmate.
How to Send a Carepack Commissary Package Directly to an Inmate in Cherokee County
To send a commissary carepack (food, snacks and goods) directly to an inmate in Cherokee County Detention Center follow these steps:
- Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
- Select North Carolina, then Cherokee County Detention Center, and then the inmate you wish to purchase commissary items for.
- Select the "Purchase Commissary Items" option.
- Follow the prompts on screen to purchase items for an inmate.
For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Cherokee County Detention Center, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Cherokee County.
Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Cherokee County Detention Center using an Online Messaging Service?
The Cherokee County Detention Center contracts with Prodigy Telephone Solutions. Inmates have ability to use their Messaging Service to send and receive electronic messages.
Depending on the facility, inmates can either view messages from you by:
- Viewing it on a device at the jail,
- Viewing it on a Kiosk in their unit,
- Print it out, and/or
- Respond electronically.
Pay for the Prodigy Inmate Messaging Service at Cherokee County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Cherokee County Detention Center.
Pay for Prodigy.
- Using a Kiosk at Cherokee County Detention Center.
- Over the phone by calling 877-810-0914.
How much does it cost to send and receive messages?
Rates to send messages vary and are subject to change.
The typical cost is $1.00 per message, plus $1.00 per photo and $3.00 per 30 second video when available.
Step 1 - Sign in or create an account to find your facility.
Step 2 - Fund Account
NOTE: By turning on messaging, you will fund your account with $5.00 and authorize Prodigy / Jail ATM to charge your payment method for the same amount if you send a message or receive a collect message and do not have enough money.
The Cherokee County Detention Center contracts with Prodigy Telephone Solutions. Inmates have ability to use their Messaging Service to send and receive electronic messages.
Depending on the facility, inmates can either view messages from you by:
- Viewing it on a device at the jail,
- Viewing it on a Kiosk in their unit,
- Print it out, and/or
- Respond electronically.
Pay for the Prodigy Inmate Messaging Service at Cherokee County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Cherokee County Detention Center.
Pay for Prodigy.
- Using a Kiosk at Cherokee County Detention Center.
- Over the phone by calling 877-810-0914.
How much does it cost to send and receive messages?
Rates to send messages vary and are subject to change.
The typical cost is $1.00 per message, plus $1.00 per photo and $3.00 per 30 second video when available.
Step 1 - Sign in or create an account to find your facility.
Step 2 - Fund Account
NOTE: By turning on messaging, you will fund your account with $5.00 and authorize Prodigy / Jail ATM to charge your payment method for the same amount if you send a message or receive a collect message and do not have enough money.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Cherokee County Detention Center have Access to Tablets or Computers?
Ask Cherokee County Detention Center whether NCIC tablets are available to inmates there.
How to Rent a Tablet for an Inmate at the Cherokee County Detention Center
Ask Cherokee County Detention Center whether NCIC tablets are available to inmates there.
Ask Cherokee County Detention Center what the tablets can be used for and whether there is a charge.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Cherokee County?
This facility, known as "Cherokee County Detention Center" is also known as Cherokee County Jail & Detention Center , Cherokee County Jail & Detention Center , North Carolina, Cherokee.