Macon County Detention Center
Macon County Detention Center
Call the 75-bed Macon County Detention Center at 828-349-2104 for inmate information. Staff are available 24 hours a day.
When someone is arrested for a misdemeanor or felony in this county, they are brought here for booking and processing. The charges determine what comes next: release on bond, release on their own recognizance, or continued custody until their trial is decided.
The inmate search tool shows the jail’s current roster.
Anyone sentenced to less than a year serves the sentence here. Anyone sentenced to more than a year goes to the North Carolina State Prison System or the Federal Bureau of Prisons.
This page is a guide to:
- Searching the jail roster
- The visitation schedule
- Inmate account funding
- Phone calls and voicemail
- Email and texting
- Tablet rentals
- Bail bonds
- Commissary
Save the inmate’s booking number or jail ID for mail and other contact. If it’s not online, call Macon County Detention Center at 828-349-2104.
Inmate Services
Other Jails and Prisons
To search for an inmate in the Macon County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 828-349-2104 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Macon County.
Macon County Detention Center Inmate Search
The Macon County Detention Center maintains an average of 75 offenders in custody on any given day. The Macon County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Macon County law enforcement agencies arrest and detain approximately 1,500 offenders.
⇓ Learn more ⇓ Show lessINTERESTING FACTS about the Macon County Detention Center:
Built in 1999, is a 75 bed facility for holding sentenced and unsentenced individuals who have less than a year to serve or are awaiting sentencing. There are three male dormitories - two of the dormitories hold 24 inmates each and one dormitory holds 12 inmates. The female dormitory holds 12 female inmates. There is a medical isolation cell and two single lock down cells for inmates with special needs. Inmates are given the opportunity to take part in Bible studies and worship services twice a week. There are also counseling and substance abuse programs offered to inmates. The county continues to look at building a new facility. They only recently constructed a sallyport. Inmates are often shipped as far away as Mecklenberg County due to overcrowding. Macon County is located in western NC.
The 75-bed Macon County Detention Center is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Macon County as they wait for their trial or as they serve their sentence, usually less than one year.
It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.
If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 828-349-2104, and an online listing of all the detainees is published for your own investigation.
Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment.
Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks.
The Macon County Detention Center also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills.
Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
Inmate's Full Name & Inmate ID#
Macon County Detention Center
1820 Lakeside Drive
Franklin, NC 28734
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Inmate's Full Name & Inmate ID#
Macon County Detention Center
1820 Lakeside Drive
Franklin, NC 28734
- Sheriff: 828-349-2104
Understanding the booking process at Macon County Detention Center
After an arrest, individuals are taken to Macon County Detention Center where they go through booking. This process includes identifying the person, reviewing charges, and determining whether they will be released on their own, eligible for bail, or detained until their court date.
It’s crucial to remain silent after being arrested. Anything said may be used in court, so it’s better to refrain from speaking until consulting with an attorney.
The following steps outline the booking procedure at Macon County Detention Center:
- Personal identification verification.
- Taking photographs (mugshots).
- Medical and mental health assessment, as well as inquiries about substance use.
- Possibly collecting DNA samples.
- Performing a full-body search.
- Seizing personal belongings for safekeeping.
- Allowing one phone call.
Booking can take from a short hour to longer periods, especially on busy nights or with uncooperative individuals. For inquiries about posting bond for an arrestee, call the facility at 828-349-2104.
Paying bail for someone in custody in Macon County
Once someone is booked at Macon County Detention Center in Franklin after an arrest, there are several outcomes:
1. They may be released without paying bail, agreeing to show up on a scheduled date.
2. They may remain in custody until their court appearance.
3. They can pay a bail or bond for release. Call 828-349-2104 for bail details.
Bail payments can take several forms.
- The full cash bond is paid at the jail's bonding window or at the clerk of court using cash, a cashier's check or a money order, while many jails add a card option at a lobby kiosk or through an online bond service for a fee; bring the inmate's full name and booking number, and call the jail at 828-349-2104 with questions.
- A licensed bail bond agent in Macon County can help cover bail.
- Many courts take real estate as security for a bond; the property owner must show clear title plus equity at least equal to the bond, often twice it, backed by a deed and a recent tax or appraisal value, and the court that set the bail gives final approval.
For detailed information about the bail process in Macon County, North Carolina, see the Macon County Detention Center Bail FAQ.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Macon County Detention Center? What is the Schedule?
Macon County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
1820 Lakeside Drive
Franklin, NC 28734
828-349-2104
Schedule Video Visits online with NCIC
- Ask Macon County Detention Center whether a video visit made at the jail is free.
- NCIC shows the length of a video visit when you schedule it.
- Visitation schedule subject to change.
- Ask Macon County Detention Center how many visits a person is allowed.
- Ask Macon County Detention Center how many visitors are allowed at one session.
- All visits must be scheduled ahead of time; the NCIC calendar shows which time slots are open.
The NCIC calendar shows the open visit times when you schedule.
Macon County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE
- All visits must be scheduled ahead of time; the NCIC calendar shows which time slots are open.
- Visitation Schedule subject to change.
The NCIC calendar shows the open visit times when you schedule.
Macon County Detention Center uses the services of NCIC for remote video visitation.
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
Ask Macon County Detention Center whether a video visit made at the jail is free.
Costs
NCIC shows the price of a video visit before you confirm it. Rates are set by the provider and can change.
Ask Macon County Detention Center whether a video visit made at the jail is free.
How to set up your Video Visit
- Register here.
- Select Macon County Detention Center
- Select your inmate.
- Choose your date and time.
Your inmate will be notified by the jail staff of the date and time for the visit. Be logged in and connected to NCIC before the scheduled start time.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
On-Site Visitation Schedule at the Macon County Detention Center
1820 Lakeside Drive
Franklin, NC 28734
828-349-2104
Schedule Video Visits online with NCIC
- Ask Macon County Detention Center whether a video visit made at the jail is free.
- NCIC shows the length of a video visit when you schedule it.
- Visitation schedule subject to change.
- Ask Macon County Detention Center how many visits a person is allowed.
- Ask Macon County Detention Center how many visitors are allowed at one session.
- All visits must be scheduled ahead of time; the NCIC calendar shows which time slots are open.
The NCIC calendar shows the open visit times when you schedule.
Remote Inmate Visitation Schedule
- All visits must be scheduled ahead of time; the NCIC calendar shows which time slots are open.
- Visitation Schedule subject to change.
The NCIC calendar shows the open visit times when you schedule.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Macon County Detention Center?
Macon County Detention Center uses the services of NCIC for remote video visitation.
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
Ask Macon County Detention Center whether a video visit made at the jail is free.
Costs
NCIC shows the price of a video visit before you confirm it. Rates are set by the provider and can change.
Ask Macon County Detention Center whether a video visit made at the jail is free.
How to set up your Video Visit
- Register here.
- Select Macon County Detention Center
- Select your inmate.
- Choose your date and time.
Your inmate will be notified by the jail staff of the date and time for the visit. Be logged in and connected to NCIC before the scheduled start time.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Macon County Detention Center?
There are FOUR options for putting money on an inmate's books:
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Macon County Detention Center uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Macon County Detention Center first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the payee the jail names (check with the jail first) and put their Inmate ID# in memo section of the Money Order. Never mail cash or a personal check.
Inmate's Full Name & Inmate ID#
Macon County Detention Center
1820 Lakeside Drive
Franklin, NC 28734
Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
How to Deposit Money Online for an Inmate in Macon County
To deposit money online for an inmate in Macon County Detention Center follow these steps:
- Register to open an account, or Sign In to JailATM, the deposit service used for inmates at Macon County.
- After registering and signing in, select 'Send Money Now'.
- Choose North Carolina, then choose Macon County Detention Center
- Type in your inmate's last name or their Inmate ID.
- Select your inmate.
- Input an amount to deposit to your inmate in Macon County Detention Center, and then input your payment method.
- NOTE: JailATM's support page lists a deposit limit of $300 a week per inmate and says the limit can be different at each facility.
- If you need to phone JailATM customer support, call 877-810-0914.
For all information, tips and procedures for sending money to an inmate in Macon County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Macon County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Macon County Detention Center?
How Does an Inmate Make Phone Calls in Macon County Detention Center?
To receive phone calls from an inmate in Macon County follow these instructions:
Macon County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
- Register here, or by phone 800-943-2189
- Choose North Carolina.
- Choose Macon County Detention Center
- Select your Inmate.
- Enter the phone number your Inmate will be calling.
- Fund your account.
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Macon County Detention Center, families can also leave secure voicemails for inmates to listen to.
Fees
- Adding funds to your account: NCIC's terms cap the fee for an automated payment (web, phone menu or kiosk) at $3.00.
- NCIC shows the current per-minute rate when you set up the account.
- NCIC's terms put the live-agent fee for a phone payment or account set-up at no more than $5.95.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.
For all the information regarding phone calls with Macon County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Macon County Detention Center, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Macon County Detention Center, and what can I purchase?
JailATM – Send Money or Send Commissary Gift Packs to Macon County Detention Center
Search for JailATM services for Macon County Detention Center.
Make an inmate deposit with JailATM for Macon County Detention Center.
Note: While JailATM offers the following inmate services, Macon County Detention Center may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.
Send Gift Packs
Macon County Detention Center has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
How to Send a Carepack Commissary Package Directly to an Inmate in Macon County
To send a commissary carepack (food, snacks and goods) directly to an inmate in Macon County Detention Center follow these steps:
- Go to JailATM, choose North Carolina, then choose Macon County Detention Center
- Type in your inmate's last name or their Inmate ID.
- Select your inmate, and then you will be prompted to Register with them to open an account.
- Select the products you want shipped to them at Macon County Detention Center, and then input your payment method.
- NOTE: There may be a limit on how much product you can send your inmate in Macon County at any one time.
- If you need to phone customer support, call 877-810-0914
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Macon County Detention Center check out our Commissary Instructions Page for Macon County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Macon County Detention Center using an Online Messaging Service?
How to Email an Inmate at Macon County Detention Center
Using Jail ATM Digital Messaging with an Inmate at Macon County Detention Center - Sending and Receiving Messages.
How It Works:
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Macon County Detention Center have Access to Tablets or Computers?
Ask Macon County Detention Center whether NCIC tablets are available to inmates there.
How to Rent a Tablet for an Inmate at the Macon County Detention Center
Ask Macon County Detention Center whether NCIC tablets are available to inmates there.
Ask Macon County Detention Center what the tablets can be used for and whether there is a charge.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Macon County?
This facility, known as "Macon County Detention Center" is also known as Macon County Jail & Detention Center , Macon County Jail & Detention Center , North Carolina, Macon.