Cleveland County Detention Center
Cleveland County Detention Center
Physical Address
407 McBrayer StreetShelby, NC 28151
Jail Phone Number
704-669-3001Cleveland County Inmate Search: Track Down a Loved One Held in Shelby
Deputies and city officers here bring arrests to the Sheriff's Cleveland County Detention Center, 407 McBrayer Street, Shelby, NC 28150. The same Sheriff staffs a second site, the Law Enforcement Detention Center, 100 Justice Place, Shelby, NC 28150. Further down: how to find the person, plus lawyers, visits, letters, deposits and court.
The Sheriff's online jail list is the first stop. Put in a surname, then study the row. The Sheriff's office maintains it, yet someone booked this morning may be absent. We could not confirm mugshots on it, so read the mugshots answer before searching for a photo.
Still stuck? Phone the jail at 704-669-3001. Spell the name, add the birthday, and ask which cell block holds them, why, and the day a judge first sees them. The bail page lays out release rules. The court page lays out the courtroom side.
Read inmate search answers
1. Using the Sheriff's Inmate Inquiry list for Cleveland County
The Sheriff posts a roster called Inmate Inquiry. A quick way through it:
- Open the Sheriff's roster in any web browser.
- Key in the family name. Add the given name only when the list runs long.
- Check the charge and booking time on the matching row.
- Copy down any ID or booking number. Jail staff use it to pull files quickly.
- Nicknames and old surnames matter, so search those too if the legal name fails.
A roster is a snapshot, and the real jail moves faster. Dial 704-669-3001 for the latest.
↑ Back to the question list2. Searched twice and the name still isn't there?
No match is not the same as freedom. Think about these causes:
- Processing. Booking sometimes runs half a day before the roster updates.
- Freed already. The magistrate may have released the person on an unsecured bond, to a supervising adult, or after relatives paid a bond.
- Taken elsewhere. A transfer could send the person to a neighboring county, the state, a federal agency or a youth facility.
- Different spelling. Compare with the name on the arrest slip.
- A minor. The adult jails do not house anyone under 18.
Ring 704-669-3001. If an officer or relative said the person is inside, tell staff and ask for a second look.
↑ Back to the question list3. Two Shelby buildings and four neighbors: where could your person be in Cleveland County?
The Sheriff runs two adult jails in Shelby. Each has staff on duty day and night.
- The Cleveland County Detention Center, 407 McBrayer Street, Shelby, NC 28150. A deposit kiosk stands in its lobby.
- The Law Enforcement Detention Center, 100 Justice Place, Shelby, NC 28150, on the same street as the courthouse. Letters to the Sheriff's inmates go here.
One number answers for both, 704-669-3001. We have no word on who is housed in which building, so ask before you drive over.
Was the arrest near the county border? Then try a neighbor. Here are four:
- The Gaston County Jail, 425 Dr. Martin Luther King Jr. Way, Gastonia, NC 28052, 704-869-6800
- The Lincoln County Detention Center, 700 John Howell Memorial Drive, Lincolnton, NC 28093, 704-732-9020
- The Rutherford County Detention Center, 198 North Washington Street, Rutherfordton, NC 28139, 828-287-6160
- The Polk County Detention Center, 164 Government Complex Drive, Columbus, NC 28722, 828-894-3001
4. Is there a mugshot for a Cleveland County arrest?
Our check could not settle whether the Sheriff's roster carries photos, so do not count on one. North Carolina law is unclear about booking photos being public records. Open to anyone: who was arrested, how old they are, where they live, what for, and the hour and spot of the arrest.
To try for a photo, ask the department that did the arrest. For deputies, use the non-emergency line, 704-484-4822. City departments are in the last answer. Each department follows its own policy.
- ICE keeps its own photos. ICE takes photo requests at its records request site.
- No federal agency posts mugshots. One exception: the U.S. Marshals Service sometimes shares a photo when it is searching for a fugitive.
5. Get a free ping the moment they walk out or ship out
North Carolina offers a no-cost notice system known as SAVAN and VINE. The service pings your phone or inbox as soon as the person leaves a county jail or enters a state prison.
- Register through VINELink.
- Prefer a voice line? Dial 877-627-2826, any hour.
- Have the name as booked.
Notices can arrive late. When timing matters, ring 704-669-3001 too.
↑ Back to the question list6. Getting out: what the magistrate decides after booking in Cleveland County
Soon after booking, a magistrate sets release terms, and magistrates are on duty at all hours. The options today: an unsecured bond with nothing due up front, placing the person under a custodian pledged to watch over them, a secured bond, or an electronic monitor at home. A monitor always travels with a secured bond. Secured means full cash, property pledged or a bondsman.
Some charges are handled differently. For murder, rape, kidnapping and similar crimes, only a judge may rule on release. In certain domestic violence cases, a hold of up to 48 hours comes first. Everyone still held is brought to a District Court judge inside 72 hours, and that judge can revise the terms.
To pay a bond, check with the jail at 704-669-3001 where to pay and during which hours. A licensed bondsman may charge no more than 15 percent, which is never returned. Confirm a bondsman is licensed on the state's bondsman lookup. See also the bail page and the state bail law summary.
↑ Back to the question list7. Reading the charge: who holds the paperwork?
Start with the jail, since staff hold the booking charge. The roster may list it too.
When a case begins, its paperwork is kept by the Clerk of Superior Court inside the courthouse, 100 Justice Place, Shelby, NC 28150, 704-484-4862. Offer a name and a birthday. The state's eCourts portal also lists charges, hearing dates and case events.
The local District Attorney decides which charges move ahead. The courthouse switchboard, 704-476-7800, can route you to that office.
↑ Back to the question list8. Can't afford counsel? Asking the judge for one
Family members may also pay a lawyer of their choosing. When money is short, the person asks the judge to name a lawyer at the first court date, and fills in a sheet listing earnings and debts. The judge rules on who qualifies, and the court can later send a bill for the lawyer's work.
- This area's public defender has an office at 315-B Patton Drive, Shelby, NC 28150, 704-476-7979.
- The statewide agency behind appointed counsel is Indigent Defense Services, 919-354-7200, with a page for this county.
Until the lawyer arrives, the person can ask for one by name and should keep quiet about the facts.
↑ Back to the question list9. Visiting day by last name at the Cleveland County jails
Visiting runs 1:00 to 3:45 p.m. at both jails. Your day depends on the inmate's last name:
- Wednesday: A through M
- Friday: N through Z
The buildings are at 407 McBrayer Street and 100 Justice Place, both in Shelby, NC 28150. Ring 704-669-3001 to find the right building, the accepted ID, who may come and how to book. Dress plainly and expect a search. Schedules can change, so confirm the same day. More tips are in the visitation primer.
↑ Back to the question list10. Three ways to fund a commissary account
Deposits cover snacks, soap and calls. Three ways to add them:
- Online at jailpackstore.com, the site named on the Sheriff's page.
- At the lobby kiosk of the jail at 407 McBrayer Street, Shelby, NC 28150.
- By mailing a cashier's check or money order to Inmate Trust Fund Account, PO Box 1508, Shelby, NC 28151-1508, marked with the person's name and birthday.
Skip cash in the mail. Fees and caps may change, so confirm with 704-669-3001 first. Background reading: the deposit explainer and commissary explainer.
↑ Back to the question list11. Phones, texts and video: what can my person use?
The jail controls its phone setup. Ring 704-669-3001 about reaching you from inside, the rate for a call, and any tablet, text or video service. Find out if calls are recorded, and assume they are.
Save what happened in the case for the attorney. For how this usually works, read the phone service overview and the email and texting overview.
↑ Back to the question list12. Letter address for the Sheriff's inmates
Set up the envelope in this form:
Inmate's Full Name
100 Justice Place
Shelby, NC 28151
Put your return address in the corner. Ask 704-669-3001 if photos, cards or books are allowed. Plain paper is the safest choice, and cash is never allowed. Common rules are in the letter-writing overview.
↑ Back to the question list13. Clothes, wallet, phone: collecting what was taken at booking
Whatever was logged at intake is held in storage until the person goes home. Ask 704-669-3001 for a pickup day, which ID counts and whether the owner needs to sign for it. A friend picking up may need a signed note, so ask. Find out which site has the bag: 407 McBrayer Street, Shelby, NC 28150, or 100 Justice Place, Shelby, NC 28150.
↑ Back to the question list14. Someone inside needs a doctor: where do I turn?
Phone 704-669-3001 without delay. Pass along the name, what is wrong, every medicine with its dose, and the regular doctor. The person should also ask for care on the housing unit. Say it plainly if you worry about their life or their mind. In an emergency, dial 911.
↑ Back to the question list15. Is a warrant waiting? Ways to check
Deputies carry out warrants in the county, and town officers do it in city limits. See the Sheriff's most wanted list, or ask at 704-484-4822. Kings Mountain Police answer at 704-734-0444. To check a court file, phone the Clerk of Superior Court at 704-484-4862 or try the state's eCourts search. For an open warrant, talk with an attorney first, then contact the court that signed it. The clerk sits at 100 Justice Place, Shelby, NC 28150.
↑ Back to the question list16. Next hearing date in Cleveland County: ask the Shelby courthouse
Criminal hearings are held in the Cleveland County Courthouse, 100 Justice Place, Shelby, NC 28150. Its main number, 704-476-7800, is answered Monday to Friday, 8:30 a.m. to 5:00 p.m.
- District Court takes lesser crimes, traffic tickets and the earliest steps of a felony.
- Superior Court tries felonies after a grand jury indicts.
- Search a name on the state's court date lookup.
- Or ask the clerk's criminal desk.
Every step is described on the court page. A no-show may lead a judge to order an arrest.
↑ Back to the question list17. Held by federal agents instead: what changes
People charged with federal crimes here appear before the federal court in Asheville, 100 Otis Street, Room 309, Asheville, NC 28801, 828-771-7200.
- The first federal hearing is about detention. The judge chooses custody or release until trial (18 U.S.C. 3142).
- Meanwhile the U.S. Marshals Service is the custodian, often placing people in a local jail. You can reach their district office at 401 West Trade Street, Charlotte, NC 28202, 704-350-8000.
- A person who cannot pay a lawyer can contact Federal Defenders in Asheville, 1 Page Avenue, Suite 210, Asheville, NC 28801, 828-232-9992.
- After sentencing, the BOP inmate locator can find them.
18. ICE hold: how long and how to look them up
The detainer ICE sends is Form I-247A (8 CFR 287.7(d)). Under a North Carolina law that took effect October 1, 2025, a judicial official orders someone charged with a crime held up to 48 hours after they would otherwise be released, so ICE can take over.
- Use the ICE Online Detainee Locator, using the person's name together with where they were born, or an A-number when known.
- If it shows nothing, ask the jail at 704-669-3001 whether a detainer came in.
- See an immigration attorney before the person signs any paper.
Paying the local bond may not end an ICE hold. The attorney can explain the next move.
↑ Back to the question list19. State prison lookup once a sentence begins
For a prison term, the person enters the care of the state's Department of Adult Correction. Look the person up on its Offender Public Information search with either a name or an offender number. Records cover prison, probation and parole, never county jails. Call the department at 919-733-2126.
A few shorter sentences are served in county jails. Rules for each prison are on our North Carolina prisons page.
↑ Back to the question list20. A child or teen arrested: where do they go?
Juvenile matters belong to District Court, and the records are sealed from the public. A youth held in a secure setting must have a court hearing within 5 calendar days, which no one can skip. Youths are normally sent to the detention center closest to home.
For a young person's location and hearing time, ring the courthouse at 704-476-7800, 100 Justice Place, Shelby, NC 28150, and ask for juvenile court. A teen will not appear on the adult jail list.
↑ Back to the question list21. Who to call at each police agency in Cleveland County
Whoever made the arrest knows the most about it.
- Cleveland County Sheriff's Office, 100 Justice Place, Shelby, NC 28150. Non-emergency line 704-484-4822. Control room 704-484-4888. Ask deputies about country roads and any town not listed here.
- Shelby Police Department. Reach the City of Shelby switchboard, 704-484-6866, and ask for police.
- Kings Mountain Police Department, 112 S Piedmont Avenue, Kings Mountain, NC 28086, 704-734-0444
- North Carolina State Highway Patrol, Troop H, District IV, Shelby, 704-751-1181. The Patrol's general line is 919-710-8885.
Cleveland County bail help for families in Shelby and Kings Mountain
Police and deputies in Cleveland County book people into the Cleveland County Detention Center, 407 McBrayer Street, Shelby, NC 28150. The Sheriff also runs the Law Enforcement Detention Center, 100 Justice Place, Shelby, NC 28150. Keep reading to learn who sets bond, how it gets paid, and what a missed hearing costs.
Search a surname on the Sheriff's Inmate Inquiry page, then read what it says. Need more? Our Inmates in Custody page covers charges, new arrests, warrants, and free lawyers.
Next, phone the jail at 704-669-3001 and find out if a judge or magistrate has named a bond amount and where to pay. Our Cleveland court page explains hearing dates.
1. Where is the Cleveland County Detention Center?
It is at 407 McBrayer Street, Shelby, NC 28150, (704) 669-3001. The Cleveland lockup is rated for 324 people.
↑ Back to the question list2. Judge or magistrate: who sets Cleveland bonds?
In Shelby, the Cleveland magistrate usually does. A Shelby judge or the Shelby clerk may too. By law, Cleveland keeps 8 or more magistrates (NC law, G.S. 7A-133). Your Cleveland family member stays in the Cleveland County Detention Center meanwhile. Kings Mountain officers bring arrestees to the Cleveland magistrate (NC law, G.S. 15A-511; NC law, G.S. 15A-532).
↑ Back to the question list3. Which bond types does Cleveland County use?
The Cleveland magistrate picks one of four Shelby options (NC law, G.S. 15A-534, part a).
• With custody release, a Cleveland program supervises. Your Cleveland family member can choose a Shelby secured bond instead.
• Post cash, land, or a Cleveland surety for a Shelby secured bond.
• A Cleveland electronic monitor means house arrest. In Shelby, it comes with a secured bond.
• An unsecured bond in Shelby needs no cash now. Miss Cleveland court, and your Cleveland family member owes it.
Shelby dropped written promises December 1, 2025.
↑ Back to the question list4. Does a Shelby defendant start with no-money options?
For non-violent Cleveland charges, a Cleveland County magistrate starts with no-money options (NC law, G.S. 15A-534, part b).
Cleveland flight risks change that in Shelby. Shelby witness risks count too in Cleveland. A Cleveland County magistrate weighs harm risks too.
With 3 such Cleveland convictions in 10 years, the Shelby magistrate must use a secured bond (NC law, G.S. 15A-534, part b). On probation, a new Shelby felony brings a Cleveland danger review (NC law, G.S. 15A-534, part d2).
↑ Back to the question list5. Does Cleveland County have a bail schedule?
Cleveland has no fixed price list in Shelby. The Cleveland chief district judge is consulted too. For Cleveland, the senior Shelby superior judge issues the policy (NC law, G.S. 15A-535). The Cleveland magistrate uses Cleveland's suggested amounts.
The Shelby magistrate weighs the charge and record (NC law, G.S. 15A-534, part c). Past no-shows hurt a Cleveland defendant. Ties to Polkville help.
First small Cleveland misdemeanors often get unsecured bonds in Shelby. Trafficking charges in Cleveland go higher in Shelby. Cleveland felony bonds often reach thousands in Shelby. In Shelby, misdemeanor bonds may reach thousands in Cleveland.
↑ Back to the question list6. What does a Cleveland County bail bondsman charge?
A Cleveland County magistrate takes Cleveland bonds. When no court official is on hand, the Cleveland County Detention Center can accept it (NC law, G.S. 15A-537). Phone the Cleveland jail at (704) 669-3001 first.
Cleveland takes cash, land, or a Shelby surety (NC law, G.S. 15A-531). A Polkville relative can sign unpaid with enough Cleveland property. Cleveland sureties include Shelby professional bondsmen.
A Cleveland bondsman may charge up to 15% (NC law, G.S. 58-71-95). Cleveland collateral returns within 15 days of Shelby closure. Cleveland jailers can't be sureties, except for Shelby family (NC law, G.S. 15A-541). Verify any Cleveland bondsman at the NC Department of Insurance bondsman lookup.
↑ Back to the question list7. Which serious Belwood charges go straight to a judge?
Only a Shelby judge decides release for these Cleveland charges (NC law, G.S. 15A-533, part b and c): murder or attempted murder; sex crimes against a child 15 or younger; human trafficking; capital crimes; first-degree burglary; kidnapping; armed robbery; assault with a deadly weapon with intent to kill causing serious injury; first-degree arson; forcible rape and many sex crimes; shooting into an occupied building or car.
A Cleveland County judge presumes no Shelby terms work. Still, a Shelby judge may allow Shelby release. Repeat Shelby gang cases in Cleveland also match (NC law, G.S. 15A-533, part d through g).
↑ Back to the question list8. How are violent charges from Shelby handled?
In Shelby, since December 1, 2025, violent Cleveland charges face a presumption against Shelby release (NC law, G.S. 15A-534, part b1). In Shelby, people say Iryna's Law in Cleveland.
Forceful felonies charged in Shelby count in Cleveland (NC law, G.S. 15A-531, part 9). Cleveland registration felonies count too in Shelby. So do Shelby attempts and some Cleveland fentanyl trafficking.
A first violent Cleveland charge needs a secured bond or Shelby monitor. A Cleveland County magistrate must write reasons (NC law, G.S. 15A-534, part d). Cleveland repeat violent charges bring a Shelby monitor if available.
↑ Back to the question list9. Can a Cleveland magistrate set bond on a domestic charge?
At first, only a Shelby judge sets domestic terms (NC law, G.S. 15A-534.1, part a). Stalking a Lawndale partner counts in Cleveland. Breaking a Cleveland 50B order in Shelby counts.
The Cleveland County Detention Center may hold your Shelby loved one up to 48 hours (NC law, G.S. 15A-534.1, part b). After that, a Cleveland County magistrate sets Cleveland terms. Expect Cleveland no-contact orders in Shelby.
↑ Back to the question list10. What other charges in Cleveland County mean a longer wait?
Yes. These apply in Cleveland:
• Meth labs in Cleveland: Shelby release may be presumed unsafe (NC law, G.S. 15A-534.6).
• Cleveland rioting: a Shelby judge acts within 24 hours (NC law, G.S. 15A-534.8).
• Threatening a Shelby officer: the Cleveland judge acts within 48 hours (NC law, G.S. 15A-534.9).
• Shelby DWI: a sober Cleveland adult may take the Cleveland defendant sooner (NC law, G.S. 15A-534.2).
• Shelby mass-violence threats: a Cleveland County judge acts within 48 hours (NC law, G.S. 15A-534.7).
• Cleveland child victims: Shelby stay-away orders are required (NC law, G.S. 15A-534.4).
↑ Back to the question list11. Does a new Shelby charge change the bond?
Out on release? The Cleveland judge sets new Shelby terms (NC law, G.S. 15A-533, part h). The Cleveland County Detention Center may hold your Cleveland family member 48 hours. After that, a Cleveland County magistrate steps in for Cleveland. Most Cleveland traffic cases, except DWI, don't count in Shelby.
Shelby's magistrate may double the old Shelby bond (NC law, G.S. 15A-534, part d3). For good cause, Cleveland can revoke Shelby release (NC law, G.S. 15A-534, part f). Cleveland's minimum is $1,000 here in Shelby.
↑ Back to the question list12. How do I ask a Shelby judge to lower a bond?
A Cleveland district judge sees the Polkville detainee within 72 hours (NC law, G.S. 15A-601). Long Shelby closures allow 96 hours in Cleveland. Cleveland may act sooner, at the next Shelby session.
The Shelby magistrate may adjust it in Shelby (NC law, G.S. 15A-534, part e). Later, a Cleveland district judge can in Shelby.
Still denied? Write to a Cleveland superior court judge (NC law, G.S. 15A-538). Cleveland prosecutors may ask too (NC law, G.S. 15A-539).
↑ Back to the question list13. After a missed Shelby court date, what happens to the bond?
A willful Shelby no-show is its own crime in Cleveland (NC law, G.S. 15A-543). Misdemeanor no-shows in Cleveland are Class 2 in Shelby. Skip a Cleveland felony date, and the new Shelby charge is a Class I felony.
The Cleveland court forfeits the full Shelby bond (NC law, G.S. 15A-544.3). Notice reaches Shelby families within 30 days (NC law, G.S. 15A-544.4). There are 150 Cleveland days to file in Shelby (NC law, G.S. 15A-544.5). Valid Cleveland reasons include the Shelby case ending.
After 150 days, the Cleveland clerk dockets a Shelby judgment (NC law, G.S. 15A-544.6). Picked up again, the Boiling Springs detainee faces a doubled Cleveland bond (NC law, G.S. 15A-534, part d1).
↑ Back to the question list14. Can a Cleveland bondsman take back a bond?
A Shelby surety can surrender the Polkville detainee early (NC law, G.S. 15A-540, part a). The Cleveland clerk then frees the Shelby surety. After a missed Cleveland date, a Shelby surety may bring the Shelby detainee in (NC law, G.S. 15A-540, part b). A Cleveland County magistrate then sets new terms (NC law, G.S. 15A-540, part c).
Otherwise, a Cleveland bond lasts until Shelby judgment (NC law, G.S. 15A-534, part h). Cleveland dismissal or probation can end it in Shelby.
↑ Back to the question list15. How do Cleveland district and superior courts differ?
Criminal court for Cleveland County is held at the Shelby Justice Center. Cleveland shares judges with Lincoln County.
Shelby misdemeanors stay in Cleveland District Court 39 (NC law, G.S. 7A-133). Cleveland prosecutors handle Shelby cases (NC law, G.S. 7A-60). Cleveland felonies move to Shelby superior court after indictment (NC law, G.S. 7A-41).
↑ Back to the question list16. Who defends a Cleveland County case for free?
There is one. The District 39 Public Defender covers Cleveland County: 315-B Patton Drive, Shelby, 704-476-7979. Request one at first appearance in Shelby. A Shelby judge reviews income (Indigent Defense Services directory).
↑ Back to the question list17. How does juvenile court work in Cleveland County?
Shelby juvenile court handles most Cleveland under-18 cases (NC law, G.S. 7B-1501). Juvenile court in Shelby has no Cleveland money bail. The Cleveland judge decides detention within 5 days (NC law, G.S. 7B-1906). Some Shelby cases move to Cleveland superior court. Cleveland added 17-year-olds in Shelby in 2019.
↑ Back to the question list18. Do Cleveland bondsmen work in federal court?
Cleveland falls under the U.S. District Court for the Western District of North Carolina (28 U.S.C. 113). Court meets in Asheville, Bryson City, Charlotte, Shelby, and Statesville. The clerk: Charlotte, Charles R. Jonas Federal Building, 401 W. Trade St., 704-350-7400. Cleveland bondsmen don't work there. The Western District also holds court in Shelby.
↑ Back to the question list19. Who can confirm a Cleveland County bond amount?
Call the Cleveland County Detention Center at (704) 669-3001. Give the Cleveland officer the Boiling Springs detainee's birth date. On weekdays, the Cleveland clerk in Shelby can help.
↑ Back to the question list20. Cleveland County bail contacts
- Jail: Cleveland County Detention Center, 407 McBrayer Street, Shelby, NC 28150; (704) 669-3001
- Courts: Cleveland County Courthouse, Shelby
- Districts: District Court 39; Superior Court 39; Prosecutorial 39
- Public defender: District 39 Public Defender; 704-476-7979
- Inmate search: Cleveland County Inmate Search
Judges and magistrates set release terms case by case. Nothing here is legal advice.
↑ Back to the question listCleveland County Detention Center Inmate Visitation
Friends and Family – Friends and family planning a visit at Cleveland County Detention Center will not find posted clock hours on the official Cleveland County sheriff site. Call the facility at 704-669-3001 to ask when friends and family may visit, whether the visit is in person or by video, and to confirm that the person you hope to see is still in custody there.
Cleveland County Criminal Courts in Shelby: District and Superior Court
Two courts hear criminal cases in Cleveland County, District Court and Superior Court. You will find them under one roof at the Cleveland County Courthouse, 100 Justice Place, Shelby, NC 28150. Anyone arrested here waits at the Cleveland County Detention Center, 407 McBrayer Street, Shelby, NC 28150. Read on for what each court does.
Still in custody? Check the Sheriff's Inmate Inquiry by last name. Our Inmate Lists page explains charges, arrest warrants, and public defenders.
For a hearing date or courtroom, call the Clerk of Superior Court at 704-484-4862. Hoping to get them out sooner? Our bail page walks through each step.
1. Where will the criminal case be heard?
Courthouse addresses and telephone numbers
- Cleveland County Courthouse, 100 Justice Place, Shelby, NC 28150, 704-476-7800
When somebody is accused of a crime in Cleveland County, the courtroom depends on the charge and stage of the case.
State court: The Cleveland County District Court handles most misdemeanors and the opening felony hearings. The Cleveland County Superior Court handles felony trials and appeals for a new trial from District Court.
Court notices may show a courtroom used for an initial hearing rather than the place of a later felony trial.
↑ Back to the question list2. What happens after an arrest and how does release work?
Families often hear about booking before they hear about court. A magistrate can review conditions for release while the criminal case is pending.
Release can involve a written promise to appear, an unsecured bond, a secured bond, or other conditions. A secured bond does not mean the person is already guilty. A judge may review release terms, and restrictions can include staying away from an alleged victim.
For certain arrests, extra review or holding rules apply. A person held in custody should be told the charges and brought before judicial officials under the applicable rules. Missing a required appearance can result in an order for arrest, so the next date deserves immediate attention.
↑ Back to the question list3. How are misdemeanor cases handled and punished?
Ordinary misdemeanor accusations are decided by a District Court judge first; a convicted defendant can seek a new trial in Superior Court.
Important misdemeanor sentencing figures: North Carolina uses Classes A1, 1, 2, and 3. A1 ranges from 1–60 days at prior-conviction Level I to 1–150 days at Level III; Class 1 reaches 45, 45, or 120 days by level; Class 2 reaches 30, 45, or 60 days; Class 3 reaches 10, 15/20, or 20 days depending on the person’s prior convictions and permitted sentencing disposition.
The word “maximum” does not mean everyone goes to jail. Some combinations of class and prior record require or allow community punishment instead. Ordinary fine ceilings are $200 for Class 3 and $1,000 for Class 2, while Class A1 and Class 1 fines are generally left to the court unless a particular crime has its own rule (G.S. 15A-1340.23).
↑ Back to the question list4. How does a felony case move through the courts?
A person facing a felony will usually see a District Court judge before any Superior Court trial.
After a first appearance, a probable-cause hearing may be scheduled; an indictment can change whether a preliminary hearing is needed. In Superior Court, the parties exchange evidence, argue motions and may negotiate a plea. Someone pleading not guilty to a felony is entitled to a jury trial. The prosecutor must prove the case beyond a reasonable doubt.
Class A through I felonies carry different sentencing possibilities. Prior-record points, offense class, aggravating or mitigating factors and the date of the crime can substantially change the lawful range. The court uses the structured-sentencing grid in G.S. 15A-1340.17, not a single fixed statewide number for all felonies.
↑ Back to the question list5. What happens with serious violent crimes?
Accusations such as murder, serious sexual assault and armed robbery carry far more serious consequences than routine misdemeanors. A Superior Court jury may hear the evidence, with appointed or retained defense counsel. In some cases there are special rules for bonds, mandatory minimums, and life imprisonment.
First-degree murder may be punished by life without parole or death under the statutes governing capital cases; other homicides have different classifications and punishments. Sentences for rape and robbery depend on the precise offense statute and any aggravating factors. A family should never rely on a broad label like “assault” to calculate a sentence.
↑ Back to the question list6. How do juvenile cases work?
A complaint involving a young person can follow juvenile delinquency procedures rather than the ordinary adult criminal docket. Youth hearings are generally in District Court, with different goals and privacy protections. For many delinquent acts the juvenile system has jurisdiction over offenses committed before age 16, while some 16- and 17-year-olds accused of specified lower-level conduct may also be handled there under the applicable statutes.
Intake staff may recommend diversion or formal proceedings. A juvenile can be placed under supervision, ordered into services, or in appropriate cases detained or committed. Serious charges may trigger special transfer rules. Parents or guardians should ask about counsel and the youth’s next hearing.
↑ Back to the question list7. How does North Carolina decide fines and sentences?
Here is the key to reading a North Carolina sentence: the judge first looks at the offense class, then the defendant’s prior convictions or prior-record points. The law limits both the length and the type of sentence. “Community” punishment may mean probation or conditions instead of immediate jail; “intermediate” punishment can be more restrictive; “active” punishment means incarceration.
For misdemeanors, examples of the longest grid terms are Class A1 up to 150 days, Class 1 up to 120, Class 2 up to 60 and Class 3 up to 20, for the applicable highest prior-conviction level. These are not automatic sentences. Fines: ordinarily Class 3 up to $200 and Class 2 up to $1,000; the usual statutory text leaves A1 and Class 1 fine amounts to the judge unless another law controls. For felonies, the North Carolina felony grid in G.S. 15A-1340.17 specifies the allowable minimum and maximum prison term according to class and prior-record level.
Some crimes have their own minimums, enhancements, restitution obligations, court costs, sex-offender requirements, or driving restrictions. The offense date matters because the legislature has updated the sentencing charts, including changes effective for crimes committed on or after December 1, 2025.
↑ Back to the question list8. Are there city courts or other local criminal courts?
North Carolina does not operate a separate municipal criminal-court system like some states. City police departments may arrest a person and city ordinances may lead to enforcement, but ordinary state criminal prosecutions go through District Court and Superior Court. Magistrates handle functions such as issuing warrants and setting release conditions.
This is why someone arrested by a city police officer in Cleveland County generally receives a state-court case, not a separate “city criminal court” proceeding. A local police holding area is not the county courthouse.
↑ Back to the question list9. What if the charge is a federal crime?
Most crimes prosecuted by a county District Attorney remain in state court. A separate federal criminal case can arise from violating a federal statute, such as certain interstate fraud, trafficking offenses, federal firearm offenses, bank robbery involving a federally insured bank, or crimes on federal property. Not every serious state crime is automatically a federal crime.
Usual federal venue for Cleveland County: U.S. District Court for the Western District of North Carolina. Federal contact: Charlotte federal clerk, 866-851-1605. Charles R. Jonas Federal Building, 401 W. Trade Street, Room 1200, Charlotte, NC 28202
Federal magistrate judges handle initial appearances and detention hearings; federal prosecutors work for the U.S. Attorney. Federal felony cases generally involve a grand jury indictment unless properly waived. The U.S. Sentencing Guidelines and federal statutes, not North Carolina’s state sentencing grid, govern federal sentences.
This is general court information, not legal advice. If the accused cannot afford an attorney, ask at the first appearance about appointed counsel.
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McDaniel Supply Company (operated online through the Jail Pack Store) allows family members and friends to purchase pre-approved commissary care packages, snack bundles, meats, personal hygiene kits, and apparel sent directly to an incarcerated loved one. Each package is packed to comply with individual detention center security standards, ensuring smooth intake and housing unit delivery.
Important: Package Deadlines and Delivery Windows Vary
Detention centers do not manage care package deliveries under identical schedules. While some facilities allow weekly orders, others restrict deliveries to bi-weekly or monthly distribution windows, and spending limits vary from jail to jail. You should verify the facility's active cutoff schedule and order allowances by calling them directly. If an order is submitted after the weekly processing deadline, delivery will be held until the following cycle, leaving your loved one waiting an extra cycle for fresh snacks, thermal wear, or personal care supplies.
Step-by-Step Instructions to Place a Commissary Package Order
- Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Navigate to www.jailpackstore.com or mcdanielsupplyco.net.
- Select your state and detention center to open the jail's authorized merchandise catalog.
- Search for the inmate to link the purchase directly to their active housing record.
- Select allowable snack foods, candies, personal care goods, and clothing items up to the facility's allowed spending limit.
- Proceed to checkout, enter your debit or credit card billing details, and submit payment.
- Save your digital receipt and confirmation tracking number for your records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive care packages. McDaniel Supply Company prepares the order in secure, tamper-evident packaging and delivers it directly to the jail commissary department. Facility staff inspect the shipment and deliver the items during regular housing unit commissary rounds, where the inmate signs for receipt.
Official Providers: Jail Pack Store | McDaniel Supply Company
Customer Service Telephone: 1-800-822-9388 or 1-912-427-9022
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by McDaniel Supply Company
In addition to Commissary Care Packages, McDaniel Supply provides trust deposit services at participating facilities:
- Inmate Trust Money Deposits: Send money directly into an inmate's jail trust account for independent canteen shopping.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: Jail Pack Store Deposits
Buy Commissary for an Inmate in the Cleveland County Detention Center
Cleveland County Detention Center Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Cleveland County Detention Center allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called McDaniel Supply Company / jailpackstore.com.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 704-669-3001 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Cleveland County Detention Center's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
McDaniel Supply Inmate Trust Deposits allow friends and family members to transfer money directly into an incarcerated person's jail trust and canteen account using a credit or debit card online. Deposited funds give your loved one the financial balance needed to buy personal care goods, over-the-counter medical supplies, stationery, and snacks from the facility commissary.
Important: Facility Banking Policies Vary Across Jails
Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Deposit Funds
- Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Navigate to www.jailpackstore.com on your computer or mobile device.
- Click on Secure Inmate Deposit or Make a Deposit.
- Select the state and facility where the inmate is currently detained.
- Search for the inmate to confirm their active housing record matches the facility ledger.
- Enter your deposit dollar amount, review convenience fees, and enter your debit or credit card billing details.
- Submit payment and save the digital confirmation receipt for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive funds. Once the electronic transaction clears, the balance posts directly to their jail trust ledger according to facility accounting schedules. The inmate can review their updated balance at a dayroom kiosk terminal or on their weekly trust statement and place orders on their regular commissary day.
Official Providers: Jail Pack Store | McDaniel Supply Company
Customer Service Telephone: 1-800-822-9388 or 1-912-427-9022
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by McDaniel Supply Company
In addition to Trust Money Deposits, McDaniel Supply provides direct care package delivery:
- Commissary & Care Packages: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: Jail Pack Store Commissary
Deposit Money for an Inmate in the Cleveland County Detention Center
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Cleveland County Detention Center use McDaniel Supply / jailpackstore.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 800-822-9388.
3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Cleveland County Detention Center.
4. The Cleveland County Detention Center may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Cleveland County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 704-669-3001.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. The Cleveland County Detention Center has a reception desk that may accept cash, money orders or cashier checks. Call 704-669-3001 to find out the specific hours for drop off times.
Send an Inmate Mail in the Cleveland County Detention Center
The Cleveland County Detention Center on McBrayer Street in Shelby is one of two jails run by the Cleveland County Sheriff's Office. Letters for people held here are paper letters, but they are not addressed to the McBrayer Street building. The sheriff has families mail everything to the Justice Place address below, and officers check each piece before it is passed out.
Letters, legal mail and publications:
Cleveland County Detention Center
100 Justice Place
Shelby, NC 28151
- Your name and address: Print both in the upper left corner, because a Shelby letter or postcard missing a return address will most likely never be delivered.
- Pen: Stick to blue or black ink, since crayon, felt marker and colored ink all break the jail's rules.
- Keep the envelope clean: Don't draw on it, and don't add lipstick, perfume, glitter, confetti or anything else inside.
- Cards: Plain greeting cards can be mailed, but a card that plays music will not get through.
- Books, magazines and newspapers: Order them new and have the publisher or an approved store ship them to Justice Place, and remember the Shelby jails refuse hardcovers. Very violent, pornographic or obscene books are thrown out, and magazines showing weapons, profanity or adult content are taken.
- Stamps: Stamps mailed in are not allowed, so the person buys their own through commissary.
- Money orders: Mail only a money order or cashier's check, and send it to the jail's separate Inmate Trust Fund Account post office box in Shelby, not the letter address. Write the inmate's full name and date of birth on it, or it comes back to you. Don't tuck letters or pictures in with it. You can also send money online or use the kiosk in the McBrayer Street lobby.
- Who can't write: Cleveland County inmates may not trade letters with a co-defendant, anyone locked up in a jail or prison, or a person named in a no-contact order.
Mail is handed out Monday through Friday, and you can check where someone is held on the inmate inquiry page or by calling 704-669-3001.
PayTel Communications provides telecommunications services that allow incarcerated individuals to place outbound calls from housing units to family and friends. Because correctional facilities do not accept incoming calls, establishing a PayTel prepaid account links calling funds directly to your 10-digit telephone number so calls connect without carrier restrictions.
Important: Mobile Phones Automatically Block Inmate Calls
Mobile cellular carriers automatically block collect calls originating from jail phone systems. While some residential landlines might allow direct monthly billing, mobile phones and internet-based lines require an active prepaid balance, which you can verify by checking with your provider. If you do not register online and fund your account right away, your loved one will receive an automated operator message stating that your number cannot accept calls.
Step-by-Step Instructions to Register and Fund a Phone Account
- Visit www.paytel.com or call PayTel customer service at 1-800-729-8355.
- Click Open an Account and register using your primary 10-digit telephone number and email address.
- Select the state and facility where the inmate is currently detained.
- Link the inmate to your profile using their full legal name and booking ID number.
- Select your deposit dollar amount and complete payment using a credit or debit card.
- Confirm that your mobile phone allows calls from automated or unknown correctional numbers.
What the Inmate Needs to Do
The inmate dials your 10-digit number from any dayroom phone and enters their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to accept the call. All non-privileged conversations are recorded and monitored by facility staff.
Official Provider: PayTel Official Website
Customer Service Telephone: 1-800-729-8355
Support Hours: Monday – Friday, 8:00 AM – 9:00 PM EST; Saturday, 9:00 AM – 6:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by PayTel Communications
In addition to Prepaid Phone Calling Accounts, PayTel provides digital communications at participating facilities:
- Inmate Messaging & Digital Communications: Send electronic messages and photos directly to an inmate's terminal.
• Learn more on our website: Inmate Messaging Guide | • Visit official vendor page: PayTel Messaging
PayTel Inmate Messaging provides a two-way digital communication platform that allows families to exchange electronic text messages and digital photo attachments with an incarcerated loved one. Messages are delivered directly to the inmate's terminal or tablet screen within hours, bypassing long postal mail processing times.
Important: Digital Mail Screening Rules Vary by Facility
Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across jurisdictions. While some detention centers still allow regular handwritten letters, many facilities now restrict physical paper mail or mandate electronic messaging, which you can verify by checking facility rules. If you do not register online and set up message credits immediately, your loved one may face lengthy periods without direct written contact from family.
Step-by-Step Instructions to Register and Send Messages
- Go to www.paytel.com or launch the PayTel mobile app.
- Register your account, complete identity verification, and link your incarcerated contact.
- Navigate to the Messaging section of your dashboard.
- Purchase messaging credits using a credit or debit card.
- Type your message and attach approved JPEG photos if permitted by facility guidelines.
- Send your message to the facility's screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by correctional staff before delivery. Once approved, messages appear in the inmate's inbox on their housing unit terminal or tablet. The inmate opens the message, reads your note, and types an electronic reply using available account credits.
Official Provider: PayTel Official Website
Customer Service Telephone: 1-800-729-8355
Support Hours: Monday – Friday, 8:00 AM – 9:00 PM EST; Saturday, 9:00 AM – 6:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by PayTel Communications
In addition to Inmate Messaging, PayTel provides telephone calling accounts at participating facilities:
- Prepaid Phone Calling Accounts: Prepay for telephone calling minutes so your loved one can call your mobile phone directly.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: PayTel Prepaid Calling
PayTel Communications provides secure handheld wireless tablets designed specifically for correctional housing units. Operating over a private, encrypted facility network, these devices allow incarcerated individuals to make phone calls, exchange digital messages, access legal research materials, complete rehabilitative courses, stream approved media, and submit facility requests directly from their cells.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund PayTel Tablets
- Confirm that PayTel handheld tablets are active at your loved one's specific detention facility.
- Navigate to www.paytel.com or launch the PayTel mobile app.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Tablet Services / Messaging or Inmate PIN Debit to add funds.
- Specify your deposit dollar amount, review convenience fees, and enter your credit or debit card billing details.
- Submit payment, save your confirmation receipt, and notify your loved one that their device balance is available.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their PIN. Their available balance appears on the screen, allowing them to download songs, read digital books, write messages, and place outbound telephone calls to approved contacts. Devices are docked during quiet hours and shift changes for secure recharging and data synchronization.
Official Provider: PayTel Official Website
Customer Service Telephone: 1-800-729-8355
Support Hours: Monday – Friday, 8:00 AM – 9:00 PM EST; Saturday, 9:00 AM – 6:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by PayTel Communications
In addition to Tablet Services, PayTel provides calling and digital messaging options:
- Prepaid Phone Calling Accounts: Prepay for telephone calling minutes so your loved one can call your mobile phone directly.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: PayTel Prepaid Calling - Inmate Messaging & Digital Communications: Send electronic messages and photos directly to an inmate's terminal.
• Learn more on our website: Inmate Messaging Guide | • Visit official vendor page: PayTel Messaging
Cleveland County County Jails
- Jail (Main): 704-669-3001
The Cleveland County Detention Center serves the following cities and towns of Cleveland County: Boiling Springs, Casar, Earl, Fallston, Grover, Kings Mountain, Lattimore, Lawndale, Mooresboro, Polkville, Shelby and Waco.