Duplin County Detention Center Photos & Videos

How to Send a Carepack Commissary Package Directly to an Inmate in Duplin County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Duplin County Detention Center follow these steps:

• Select North Carolina, then select Duplin County Detention Center, and then select the 'Send a Package Order' option.
• Register and create an account with My Care Pack, also known as Access Securepak, for Duplin County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Duplin County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Duplin County Detention Center check out our Commissary Instructions Page for Duplin County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].

Duplin County Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Duplin County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Duplin County Detention Center:
Inmate's Full Name & Inmate ID#
Duplin County Detention Center
Facility ID 5055.
P.O. Box 18247
Greensboro, NC 27419.

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

Duplin County Detention Center now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.

 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.

• Register here. 

Questions:

• By phone - 314-764-2872
• By email - [email protected]

To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.

How to Visit or Email an Inmate in Duplin County North Carolina or visiting an inmate at the jail

To visit or email an inmate in Duplin County follow these steps:

• In addition to visiting inmates at the jail, Duplin County Detention Center uses a video visitation service called HomeWav.
  
• Register and Sign Up Here.
• Complete all steps of the registration process to get full access to Duplin County Detention Center inmate communication services.
• Add ‘Talk to me Funds’ to your account using your credit or debit card.
• Then you just wait for your Duplin County inmate to communicate.
  How do you add Funds to your account?
• Once you are logged in, click “Add Talk to Me Funds".
• Type in the amount of dollars you want to add to your account.
• Click “Update”.
• Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Duplin County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Duplin County Detention Center will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Duplin County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 

How Do Inmates in Duplin County Detention Center Make Phone Calls?

To receive phone calls from inmates in Duplin County, or to assist them in making phone calls to other people, follow these steps:

• Register here,

• contact them online, or

• call 800-729-8355 if you want to speak to an agent.

For all the information regarding phone calls with Duplin County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

How to Deposit Money Online for an Inmate in Duplin County

To deposit money online for an inmate in Duplin County Detention Center follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Duplin County.
• After registering and signing in, select 'Send Money Now'.
• Choose North Carolina, then choose Duplin County Detention Center
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Duplin County Detention Center, and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Duplin County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Duplin County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Duplin County.