High Point Detention Center

To search for an inmate in the High Point Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 336-641-7900 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Guilford County.

High Point Detention Center Inmate Search

The High Point Detention Center maintains an average of 274 offenders in custody on any given day. The High Point Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Guilford County law enforcement agencies arrest and detain approximately 38,360 offenders.

How Do You Visit an Inmate in the High Point Detention Center? What is the Schedule?

High Point Detention Center Inmate Video Visitation Schedule & Registration

507 East Green Drive
High Point, NC 27261
336-641-7900

Technical Support or Live Chat

• First, you must register to be approved for visitation at iWebVisit or at the jail Kiosk at least one day in advance.
  
• All Visits at Greensboro Jail Central must be scheduled online at IWebVisit.com.
• Visitors must register and schedule their visit at least 24 hours in advance.
• Visitors may visit one time per week for at least 20 minutes.
• Visitors must be signed in at least 20 minutes prior to the visitation closing time in order to be allowed a visit.
• Visitors must dress appropriately and if you are 13+ must have a valid, government issued photo ID.

High Point Detention Center uses iWebVisit for Inmate Video Visitation. 

• All visits are by appointment and first-come, first-serve.
• If you are using a desktop or laptop computer, the iWebVisit platform can be used with all operating systems.
• If you are using a tablet computer or mobile cellular device, the iWebVisit platform works with the Android operating system.
• The iWebVisit system may NOT support the iPhone or iPad, however an Apple MAC Book laptop is supported. The app for iPhones/iPads is coming soon so please check back regularly on their website or in the App Store.

NOTE: For the best quality video experience, please ensure that you have the latest updates available for both your operating system and Google Chrome Browser.
How much does iWebVisit Cost?
The cost for a 15-20 minute visit varies.
It can be as low as $3.00 in some facilities, or as high as $8.00. Prices may change with no notice.
Check the pricing for High Point Detention Center here.
How do I pay for iWebVisit?
You can pay for an iWebVisit with a major credit or debit card.
You can also use a pre-paid money card, as long as you register it with your personal information prior to using it on this platform.
How does iWebVisit video visitation work?
1. Create a free account.
2. “Choose A Facility” and then select the facility you want to visit with. Whatever facility you choose will become your “Default” facility each time you log in.
3. Click “Schedule a Visit” and enter the inmate name and inmate number. Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
After your visit payment is processed, you may begin visiting at your scheduled time. 
Tutorial - Visual Instructions here.
The next time you return, just sign in to your account and you are ready to schedule new visits.
Can I use iWebVisit from the jail lobby if I don’t have a computer?
No. You can only use these video visitation services from your own computer or device.
How does the Inmate Know I am Logged in and Ready to Visit?
Visits are first come, first serve and an appointment must be made by you.
Your inmate will be notified of the date of your video visit once you secure a time.
How do you get refunds?
Go here for refunds.
How often can you visit?
The number of times you can visit each week is a policy determined by this jail, typically twice a week, although visitation frequency is subject to change based on security circumstances . 
Who do you contact if you are having any problems?
iWebVisit support is available 7 Days a week during normal visitation hours: (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
LIVE CHAT: You can use LIVE CHAT on iWebVisits Website. The Chat Box is at the bottom right corner of your screen.
EMAIL: You can email any questions you may have to: support@iwebvisit.com
TELEPHONE: 775-434-8748. During peak times, you may need to get a call back.
What are the Rules for using iWebVisit at High Point Detention Center
All Remote Visitation sessions are reserved in advance, prepaid, and non-refundable.
All visitors are responsible for having working equipment and a strong internet connection. 
Unsuccessful visits due to your own equipment, browser, and internet issues cannot be credited.
If a visit is cancelled for any reason at least 24 hours in advance of the visit, you will automatically receive a prepaid code for future use. This code will be sent to your email.
If a visit is not cancelled at least 24 hours in advance you will NOT receive a prepaid code for future use.
After a visit is scheduled, the time of the visit cannot be changed.
If you miss a visit for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you schedule a “Same-Day” visit and cancel or miss it for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you are an attorney or clergy and want to schedule a ‘confidential visit’, you need to email pictures of your state-issued identification (and bar card for lawyers) to be granted confidential status. Please follow these directions.
**If you experience any technical difficulties with your device, please contact iWebVisit at 775-434-8748 before, or during your visit. If you are using your mobile device for the visit, click on “hang up” and call them while your visit is happening.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about High Point Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-641-7900 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the High Point Detention Center?

High Point Detention Center Inmate Video Visitation Schedule & Registration

507 East Green Drive
High Point, NC 27261
336-641-7900

Technical Support or Live Chat

• First, you must register to be approved for visitation at iWebVisit or at the jail Kiosk at least one day in advance.
  
• All Visits at Greensboro Jail Central must be scheduled online at IWebVisit.com.
• Visitors must register and schedule their visit at least 24 hours in advance.
• Visitors may visit one time per week for at least 20 minutes.
• Visitors must be signed in at least 20 minutes prior to the visitation closing time in order to be allowed a visit.
• Visitors must dress appropriately and if you are 13+ must have a valid, government issued photo ID.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about High Point Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-641-7900 for further assistance.

How Do You Deposit Money for an Inmate in the High Point Detention Center?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
High Point Detention Center uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the High Point Detention Center first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the payee the jail names (check with the jail first) and put their Inmate ID# in memo section of the Money Order. Never mail cash or a personal check.
Inmate's Full Name & Inmate ID Number, Facility ID 5084
Guilford County Detention – High Point
507 E Green Drive
High Point, NC 27260

Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

How to Deposit Money Online for an Inmate in Guilford County

To deposit money online for an inmate in High Point Detention Center follow these steps:

• 
• Register to open an account, or Sign In to JailATM, the deposit service used for inmates at Guilford County.
• After registering and signing in, select 'Send Money Now'.
• Choose North Carolina, then choose High Point Detention Center
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in High Point Detention Center, and then input your payment method. 
• NOTE: JailATM's support page lists a deposit limit of $300 a week per inmate and says the limit can be different at each facility.
• If you need to phone JailATM customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in High Point Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Guilford County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about High Point Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-641-7900 for further assistance.

How Do I Receive Phone Calls from an Inmate in the High Point Detention Center?

How Do Inmates in High Point Detention Center Make Phone Calls?

To receive phone calls from inmates in Guilford County, or to assist them in making phone calls to other people, follow these steps:

• Register here,

• contact them online, or

• call 800-729-8355 if you want to speak to an agent.

For all the information regarding phone calls with Guilford County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about High Point Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-641-7900 for further assistance.

How do I Mail an Inmate in the High Point Detention Center, and what can I send them?

High Point Detention Center Inmate Mail Guidelines

Postcards
The High Point Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The High Point Detention Center also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID Number, Facility ID 5084
Guilford County Jail – High Point
PO Box 18247
Greensboro, NC 27419

• Do NOT mail money orders or any commissary payments to this address. Go to Inmate Money page for how to send money.
• Do NOT send newspapers, magazines or books to this address.
• Do NOT send Legal Mail to this address.
• Do NOT send mail or greeting cards with glitter, glue, tape, 3D elements, or electronic components (lights, music, animation).
• Do NOT send mail that is unsanitary (with lipstick, etc.) on it, newspaper clippings, pages torn from books or magazines, no drawings larger than 8” by 11”, no stickers on the envelopes (other than an address label), no bookmarks, no calendars, no glued or taped items, or solicitations of any kind.
• Do NOT send any items containing, depicting, or relating to sexually explicit activity, illegal activity, violence, drug, or alcohol use, etc.  
• Do NOT send illegal substances or any other items considered to be contraband.
• Do NOT send magazines, books, or packages to this address (See below for other address.)
• Do NOT mail originals of important documents such as Birth Certificates, Driver’s Licenses, Social Security Cards, Green Cards, etc., as they will not be returned.
• Do NOT send original photos or other irreplaceable or valuable items, as they will not be returned.
• The envelope must have a complete, legible return address including the sender’s first and last name or the mail will NOT be scanned.  
• The sender is responsible for the cost of postage.  Mail with insufficient postage will be refused.
• The envelope must include the Facility Name, Inmate Name, Inmate ID number, and the Facility ID of 5084, or the mail will NOT be scanned.
• Mail must be no more than 10 pages per envelope.
  Page size must be no larger than 8.5” x 11”.
  Mail can include written or typed pages, photos, drawings or greeting cards. 
  (No polaroid photos.)
• Inmates CAN receive five photos (no larger than 5' by 7') per mailing.  
• Inmats CAN receive pages from the internet as long as it isn't an excessive amount or indecent.
  
  DIGITAL MESSAGING
• As soon as mail is received by the inmate, the inmate can respond immediately by sending an instant message through the secure messaging application on the inmate tablets.  
• To start messaging with an inmate today, ask the inmate to take the first step and send a message to a valid cell phone number. When the inmate sends the message, you will receive a text notification on your cell phone with a link to set up an account. Once an account is set-up, you will be able to view and send digital messages.  

Legal Mail

Send all Legal Mail to the address below.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The High Point Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the High Point Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All mail, newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID Number, Facility ID 5084
Guilford County Detention – High Point
507 E Green Drive
High Point, NC 27260

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about High Point Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-641-7900 for further assistance.

Can I purchase Commissary Online for an Inmate in the High Point Detention Center, and what can I purchase?

High Point Detention Center uses the services of Inmate Canteen for Online Commissary Purchases for an Inmate.

Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.

NOTE: High Point Detention Center may only allow online deposits for local commissary purchasing.

For best results use google chrome as your browser for accessing Inmate Canteen.
Instructions on purchasing commissary items for an inmate:

• Register or Log in to your account
• Select the facility where the inmate is located and the inmate you wish to purchase commissary items for.
• Select the "Purchase Items" option
• Follow the prompts on screen to purchase items for an inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about High Point Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-641-7900 for further assistance.

How Can I Communicate with an Inmate in the High Point Detention Center using an Online Messaging Service?

inteleMESSAGE by Pay Tel is a service in which Guilford County inmates can use tablets to send messages to any friend or family member that has set up an on-line prepaid or direct bill account with Pay Tel. 

How inteleMESSAGE Works

1. The High Point Detention Center inmate must contact you first in order to activate messaging for your account.
2. Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
3. When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Guilford County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.
4. An on-line prepaid or direct bill account is required to use messaging. 
5. You must visit the Pay Tel website, login to your account, and follow the inteleMESSAGE™ link in order to send or check for messages. You will not be notified of messages by any other method.
6. All messages are subject to monitoring and review and should never be used for privileged attorney-inmate communications.
7. If a message is rejected for any reason, the sender’s account will be automatically credited for the cost of the message.
8. Free messages which are rejected will not be refunded or restored.

Cost to send messages

1. The sender of the message is charged $.50 per message. Rates are subject to change.
2. For friends and family outside of a facility, this amount is deducted from the prepaid account balance or charged to your direct bill account.
3. For inmates, the amount is charged to the inmate and deducted from the inmate’s debit account.
4. There is no charge to read a message that was sent to you.

Paytel App Download

Check to see if Tablets are Available in High Point Detention Center for rent to your inmate. Tablets can be used for phone calls, messaging, education, and entertainment.

How to Send a Secure Email Message to an Inmate in Guilford County

To send a secure email message to an inmate in High Point Detention Center follow these steps:

How inteleMESSAGE Works

• The High Point Detention Center inmate must contact you first in order to activate messaging for your account.
• Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
• When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Guilford County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in High Point Detention Center check out our Secure Messaging Guide for Guilford County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about High Point Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-641-7900 for further assistance.

Do Inmates in the High Point Detention Center have Access to Tablets or Computers?

Paytel Tablets can be rented by inmates housed in the High Point Detention Center for a small monthly fee.  

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications
• Entertainment (movies, games, television, music)
• High Point Detention Center information (rules, guidelines, visitation schedules, etc.)
• Legal research
• Medical requests
• Programs (anger management, drug recovery, job skills, parenting, etc.)

Contact Paytel online, or call the High Point Detention Center directly at 336-641-7900 to rent a tablet for your inmate.

If you want download the Paytel App, click the image below:

Tablets Rentals Offer Great Solutions for Inmates at the High Point Detention Center

How can you rent a tablet for an inmate in Guilford County? Read the following:

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications and Entertainment
• Legal Research
• and much more!

Contact Paytel online, or call the High Point Detention Center directly at 336-641-7900 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for High Point Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about High Point Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-641-7900 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Guilford County?