Address:
175 Bain Street
Lillington, NC 27546-0399
Phone:
910-893-0257
NOTE: For the best quality video experience, please ensure that you have the latest updates available for both your operating system and Google Chrome Browser.
How much does iWebVisit Cost?
The cost for a 15-20 minute visit varies.
It can be as low as $3.00 in some facilities, or as high as $8.00. Prices may change with no notice.
Check the pricing for Harnett County Detention Center here.
How do I pay for iWebVisit?
You can pay for an iWebVisit with a major credit or debit card.
You can also use a pre-paid money card, as long as you register it with your personal information prior to using it on this platform.
How does iWebVisit video visitation work?
1. Create a free account.
2. “Choose A Facility” and then select the facility you want to visit with. Whatever facility you choose will become your “Default” facility each time you log in.
3. Click “Schedule a Visit” and enter the inmate name and inmate number. Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
After your visit payment is processed, you may begin visiting at your scheduled time.
Tutorial - Visual Instructions here.
The next time you return, just sign in to your account and you are ready to schedule new visits.
Can I use iWebVisit from the jail lobby if I don’t have a computer?
No. You can only use these video visitation services from your own computer or device.
How does the Inmate Know I am Logged in and Ready to Visit?
Visits are first come, first serve and an appointment must be made by you.
Your inmate will be notified of the date of your video visit once you secure a time.
How do you get refunds?
Go here for refunds.
How often can you visit?
The number of times you can visit each week is a policy determined by this jail, typically twice a week, although visitation frequency is subject to change based on security circumstances .
Who do you contact if you are having any problems?
iWebVisit support is available 7 Days a week during normal visitation hours: (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
LIVE CHAT: You can use LIVE CHAT on iWebVisits Website. The Chat Box is at the bottom right corner of your screen.
EMAIL: You can email any questions you may have to: [email protected]
TELEPHONE: 775-434-8748. During peak times, you may need to get a call back.
What are the Rules for using iWebVisit at Harnett County Detention Center
All Remote Visitation sessions are reserved in advance, prepaid, and non-refundable.
All visitors are responsible for having working equipment and a strong internet connection.
Unsuccessful visits due to your own equipment, browser, and internet issues cannot be credited.
If a visit is cancelled for any reason at least 24 hours in advance of the visit, you will automatically receive a prepaid code for future use. This code will be sent to your email.
If a visit is not cancelled at least 24 hours in advance you will NOT receive a prepaid code for future use.
After a visit is scheduled, the time of the visit cannot be changed.
If you miss a visit for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you schedule a “Same-Day” visit and cancel or miss it for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you are an attorney or clergy and want to schedule a ‘confidential visit’, you need to email pictures of your state-issued identification (and bar card for lawyers) to be granted confidential status. Please follow these directions.
**If you experience any technical difficulties with your device, please contact iWebVisit at 775-434-8748 before, or during your visit. If you are using your mobile device for the visit, click on “hang up” and call them while your visit is happening.
175 Bain Street
Lillington, NC 27546-0399
910-893-0257
ON-SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
| MONDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
| TUESDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
| WEDNESDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
| THURSDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
| FRIDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
| SATURDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
| MONDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
| TUESDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
| WEDNESDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
| THURSDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
| FRIDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
| SATURDAY | 1:30PM - 3:30PM 7:00PM - 11:45PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Harnett County Detention Center money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
Because Harnett County and North Carolina can change their bail bond procedures, it is always best to call either the Harnett County Detention Center at 910-893-0257, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.
Ask the staff at the Harnett County Detention Center or the Harnett County Court Clerk these specific questions:
If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.
This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.
Harnett County Detention Center uses McDaniel Supply Company for their inmate commissary.
McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will send the money to your inmate at Harnett County Detention Center.
JailPackStore has a very cumbersome website that requires you to:
1. register,
2. add a credit or debit card, and then
3. locate your inmate, before you can even deposit funds.
Maximum Deposit - $300
Fee to Deposit Money using a credit or debit card -
Any money that you deposit and don't immediately send will be held as a credit on your account for future disbursement or spend.
For full instructions on how to deposit money to your inmate online, what the fees are, and how to save money doing it this way, check out our inmate money page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Harnett County Detention Center follow these steps:
NOTE: There will also be a limit on how much product you can send your inmate in Harnett County at any one time.
For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in Harnett County Detention Center check out our Commissary Instructions Page for Harnett County.
Postcards
The Harnett County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Harnett County Detention Center also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID #
Harnett County Detention Center Inmate
Facility ID # 5090
PO Box 18247
Greensboro, NC 27419
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID #
Harnett County Detention Center
P.O. Box 399
175 Bain Street
Lillington, NC 27546
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Harnett County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Harnett County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID #
Harnett County Detention Center
P.O. Box 399
175 Bain Street
Lillington, NC 27546
How can you rent a tablet for an inmate in Harnett County? Read the following:
Tablets can be used by inmates, for the following things:
Contact Paytel online, or call the Harnett County Detention Center directly at 910-893-0257 to rent a tablet for your inmate.
To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Harnett County Detention Center.
To send a secure email message to an inmate in Harnett County Detention Center follow these steps:
How inteleMESSAGE Works
For all information on rates, and how to Text/Email an Inmate in Harnett County Detention Center check out our Secure Messaging Guide for Harnett County.
To receive phone calls from inmates in Harnett County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Harnett County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.
To visit an inmate in Harnett County follow these steps:
Who do you contact if you are having any problems arranging the remote video visit of an inmate in Harnett County?
Call iWebVisit support at 775-434-8748. They are available 7 Days a week (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
For full instructions on all the benefits of using IC Solutions to visit a Harnett County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
