Henderson County Detention Center Photos & Videos

How to Send a Secure Email Message to an Inmate in Henderson County

To send a secure email message to an inmate in Henderson County Detention Center follow these steps:

• Register with Inmate Canteen to create an account or log in if you already have one.
• Select North Carolina, then select Henderson County Detention Center, and then the inmate you want to send your message to.
• Add money to your account.
• Verify your email.
• Send message.
• NOTE: All messages between you and your Henderson County inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Henderson County Detention Center, the costs, rules, policies and more check out our Secure Messaging Guide for Henderson County.

How to Send a Carepack Commissary Package Directly to an Inmate in Henderson County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Henderson County Detention Center follow these steps:

• Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
• 
• Select North Carolina, then Henderson County Detention Center, and then the inmate you wish to purchase commissary items for.
• Select the "Purchase Commissary Items" option.
• Follow the prompts on screen to purchase items for an inmate.
• Maximum spend is $125.00.
• NOTE: Henderson County Detention Center may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Henderson County Detention Center, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Henderson County.

How to Send a Carepack Commissary Package Directly to an Inmate in Henderson County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Henderson County Detention Center follow these steps:

• Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
• 
• Select North Carolina, then Henderson County Detention Center, and then the inmate you wish to purchase commissary items for.
• Select the "Purchase Commissary Items" option.
• Follow the prompts on screen to purchase items for an inmate.
• Maximum spend is $125.00.

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Henderson County Detention Center, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Henderson County.

Henderson County Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Henderson County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Henderson County Detention Center:
Inmate's Full Name & Inmate ID#
Henderson County Detention Center
375 First Ave. East
Hendersonville, NC 28792

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How to Rent a Tablet for an Inmate at the Henderson County Detention Center

Henderson County Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.

Henderson County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
375 First Ave. East
Hendersonville, NC 28792
828-697-4955

Schedule Video Visits online with NCIC

• On-site Visits are free.
• Visits are 20-30 minutes.
• Visitation schedule subject to change.
• Inmates are allowed two visits per week
• A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
• All visits must be made at least 24 hours in advance.

Henderson County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.

How Do Visit an Inmate in Henderson County Detention Center?

To visit an inmate in Henderson County you need to do the following:

Henderson County Detention Center uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the Henderson County Detention Center lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

• Register here.  
• Select Henderson County Detention Center
• Select your inmate.
• Choose your date and time.

Your inmate will be notified by the Henderson County Detention Center staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Henderson County inmate, go to our Visit Inmate Page.

How Does an Inmate Make Phone Calls in Henderson County Detention Center?

To receive phone calls from an inmate in Henderson County follow these instructions:

Henderson County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose North Carolina.
• Choose Henderson County Detention Center
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Henderson County Detention Center, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. North Carolina to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. North Carolina to North Carolina) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Henderson County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.