Every detail on this page is checked by hand, not scraped. This unofficial directory helps friends and family of incarcerated individuals find critical information — inmate lists, locations, bail resources, visitation hours, rules, and text, phone, email, and mail services — for jails, detention centers, and prisons across the United States.
You can call Madison County Jail 24 hours a day for inmate information at 828-649-2721.
This jail processes individuals arrested for misdemeanors and felonies. After booking and processing, inmates may be held until they are either bonded out, released on their own recognizance, or remain in custody until their trial is concluded.
The inmate search tool allows you to check the jail's roster and find out who is currently in custody.
Offenders serving less than one year will do their time here, while those sentenced to longer terms will be sent to either the North Carolina State Prison System or the Federal Bureau of Prisons.
This page provides essential information, including the visitation schedule, how to fund an inmate's account, send mail, receive phone calls, voicemail, email and texting, tablet rentals, bail bonds, and commissary purchases.
Remember to save the inmate's jail ID or booking number for any communication needs. If you cannot locate it online, call Madison County Jail at 828-649-2721 for assistance.
Phone: 828-649-2721
Physical Address:
348 Medical Park Drive
Marshall, NC 28753
Mailing Address (personal mail):
Inmate's Full Name & Inmate ID#
Madison County Jail
348 Medical Park Drive
P. O. Box 998
Marshall, NC 28753
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID#
Madison County Jail
348 Medical Park Drive
P. O. Box 998
Marshall, NC 28753
Other Jails and Prisons
To search for an inmate in the Madison County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 828-649-2721 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Madison County.
Madison County Jail Inmate Search
The Madison County Jail maintains an average of 122 offenders in custody on any given day. The Madison County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Madison County law enforcement agencies arrest and detain approximately 2,440 offenders.
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Housing up to 122 inmates, the 911 Center, medical wing, Madison County Sheriff’s Office, and other law enforcement needs, the Madison County Jail was built for easy expansion and connection to a justice center set to be built in the future. It is a large brick building that stretches low and wide.
The full kitchen provides all meals, the medical wing provides full medical care, and visitation spaces are provided. It is at the Madison County Jail that all offenders, both misdemeanor and felony, male and female, will be housed as they wait for their trial or to be transferred after sentencing.
To locate an inmate the online roster may be accessed at any time and staff are able to answer questions about the presence of an offender, bail procedures, visitation, and others when you call 828-649-2721. The building was completed after a fire in 1996, with the intent to meet the needs of the inmates as well as the growing needs of the community.
Inmates are unable to communicate with anyone who is incarcerated in other housing units unless they are in a group activity, may not contact other detention centers or inmates at them, and may not send or receive mail from other inmates or those who have been recently released from any detention center.
Others may send mail to the inmate at the jail using the USPS, it will be delivered on a weekday and responses are picked up weekdays as well, after being checked for contraband.
Phone banks are found in each of the housing units, and they make it possible for inmates to make outgoing calls to their friends or family but are not able to accept incoming calls. Visits are available via video at least once each week and can be scheduled in advance.
All personal mail is sent to:
Inmate's Full Name & Inmate ID#
Madison County Jail
348 Medical Park Drive
P. O. Box 998
Marshall, NC 28753
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Inmate's Full Name & Inmate ID#
Madison County Jail
348 Medical Park Drive
P. O. Box 998
Marshall, NC 28753
Once arrested, the person is taken to Madison County Jail for booking, a process that confirms identity, assesses charges, and determines if they will be released on their own recognizance, posted for bail, or held until court.
Staying silent is key during this process, as anything spoken can be used as evidence in court. It’s best to wait for legal counsel before responding to questions.
Steps involved in booking at Madison County Jail include:
Booking can range from an hour to 48 hours depending on the circumstances. To check on an offender’s bond amount, contact Madison County Jail at 828-649-2721.
After an arrest, individuals are brought to Madison County Jail in Marshall for processing. Following this, three possible outcomes exist:
1. The individual may be released without posting bail, with a promise to appear in court.
2. The individual could be held in jail until their court date.
3. Bail or bond can be posted for release; for more information, contact 828-649-2721.
Bail payment can be handled through various means.
To learn more about the bail process in Madison County, North Carolina, visit the Madison County Jail Bail Page.
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How Do You Visit an Inmate in the Madison County Jail? What is the Schedule?
348 Medical Park Drive
Marshall, NC 28753
828-649-2721
Schedule Video Visits online with NCIC
| DAY | TIME |
| SUNDAY | No video sessions |
| MONDAY | 9:00 AM - 12:00PM |
| TUESDAY | 9:00 AM - 12:00PM |
| WEDNESDAY | 9:00 AM - 12:00PM |
| THURSDAY | 9:00 AM - 12:00PM |
| FRIDAY | 9:00 AM - 12:00PM |
| SATURDAY | No video sessions |
| DAY | TIME |
| SUNDAY | 9:00 AM - 8:30PM |
| MONDAY | 9:00 AM - 8:30PM |
| TUESDAY | 9:00 AM - 8:30PM |
| WEDNESDAY | 9:00 AM - 8:30PM |
| THURSDAY | 9:00 AM - 8:30PM |
| FRIDAY | 9:00 AM - 8:30PM |
| SATURDAY | 9:00 AM - 8:30PM |
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.
Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.
How to set up your Video Visit
Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Schedule Video Visits online with NCIC
| DAY | TIME |
| SUNDAY | No video sessions |
| MONDAY | 9:00 AM - 12:00PM |
| TUESDAY | 9:00 AM - 12:00PM |
| WEDNESDAY | 9:00 AM - 12:00PM |
| THURSDAY | 9:00 AM - 12:00PM |
| FRIDAY | 9:00 AM - 12:00PM |
| SATURDAY | No video sessions |
| DAY | TIME |
| SUNDAY | 9:00 AM - 8:30PM |
| MONDAY | 9:00 AM - 8:30PM |
| TUESDAY | 9:00 AM - 8:30PM |
| WEDNESDAY | 9:00 AM - 8:30PM |
| THURSDAY | 9:00 AM - 8:30PM |
| FRIDAY | 9:00 AM - 8:30PM |
| SATURDAY | 9:00 AM - 8:30PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Madison County Jail?
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.
Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.
How to set up your Video Visit
Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
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How Do You Deposit Money for an Inmate in the Madison County Jail?
There are FOUR options for putting money on an inmate's books:
Option 1 - Dropping Money at the Madison County Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Madison County Jail uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order. Mail it to the Madison County Jail address on this page, or to the address below if it is different than the facility address.
Inmate's Full Name & Inmate ID#
Madison County Jail
348 Medical Park Drive
P. O. Box 998
Marshall, NC 28753
Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189
For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Madison County Jail?
To set up a phone account so that your inmate can call you from Madison County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Madison County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
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How do I Mail an Inmate in the Madison County Jail, and what can I send them?
Postcards
The Madison County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Madison County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Madison County Jail
348 Medical Park Drive
P. O. Box 998
Marshall, NC 28753
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Madison County Jail
348 Medical Park Drive
P. O. Box 998
Marshall, NC 28753
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Madison County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Madison County Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Madison County Jail
348 Medical Park Drive
P. O. Box 998
Marshall, NC 28753
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Madison County Jail, and what can I purchase?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
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How Can I Communicate with an Inmate in the Madison County Jail using an Online Messaging Service?
You can deposit money three different ways:
• Deposit online at NCIC.com
• Deposit at the kiosk in the Madison County Jail lobby, if available.
• Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
To send a secure email message to an inmate in Madison County Jail follow these steps:
Madison County Jail uses the services of NCIC for you to deposit funds into your {Madison County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money three different ways:
• Deposit online at NCIC.com
• Deposit at the kiosk in the Madison County Jail lobby, if available.
• Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – info@ncic.com
For all information on how to Text/Email an Inmate in Madison County Jail check out our Secure Messaging Guide for Madison County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
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Do Inmates in the Madison County Jail have Access to Tablets or Computers?
Madison County Jail offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.
They can also be used for commissary ordering.
Madison County Jail offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.
They can also be used for commissary ordering.
To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
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What are the other Jails in the Neighboring Counties surrounding Madison County?
This facility, known as "Madison County Jail" is also known as Madison County Jail & Sheriff, Madison County Jail & Sheriff , Madison County Jail & Sheriff , North Carolina, Madison.
The Madison County Jail serves the following cities and towns of Madison County: Hot Springs, Marshall, Mars Hill and Walnut.
