Madison County Jail
Madison County Jail
You can call the 122-bed Madison County Jail 24 hours a day for inmate information at 828-649-2721.
Arrested individuals, whether for misdemeanors or felonies, are brought here for booking and processing. Depending on the charges, they may remain incarcerated until they are either bonded out, released on their own recognizance, or held until their trial concludes.
The inmate search tool allows you to access the facility's inmate roster and see who is currently in custody.
Inmates sentenced to less than one year will serve their time at this jail. Sentences longer than one year result in transfers to either the North Carolina State Prison System or the Federal Bureau of Prisons.
This page provides all the information you need regarding inmate services, including the visitation schedule, how to fund an inmate's account, sending mail, receiving phone calls, voicemail, emailing and texting, tablet rentals, bail bond details, and commissary purchases.
It's important to save the inmate's jail ID or booking number for correspondence. If you cannot locate it online, contact Madison County Jail at 828-649-2721 for help.
Inmate Services
Phone
828-649-2721Mailing address (personal mail)
Madison County Jail
348 Medical Park Drive
P. O. Box 998
Marshall, NC 28753
Mailing address (legal mail or subscriptions)
Madison County Jail
348 Medical Park Drive
P. O. Box 998
Marshall, NC 28753
Other Jails and Prisons
To search for an inmate in the Madison County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 828-649-2721 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Madison County.
Madison County Jail Inmate Search
The Madison County Jail maintains an average of 122 offenders in custody on any given day. The Madison County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Madison County law enforcement agencies arrest and detain approximately 2,440 offenders.
⇓ Learn more ⇓ Show lessHousing up to 122 inmates, the 911 Center, medical wing, Madison County Sheriff’s Office, and other law enforcement needs, the Madison County Jail was built for easy expansion and connection to a justice center set to be built in the future. It is a large brick building that stretches low and wide.
The full kitchen provides all meals, the medical wing provides full medical care, and visitation spaces are provided. It is at the Madison County Jail that all offenders, both misdemeanor and felony, male and female, will be housed as they wait for their trial or to be transferred after sentencing.
To locate an inmate the online roster may be accessed at any time and staff are able to answer questions about the presence of an offender, bail procedures, visitation, and others when you call 828-649-2721. The building was completed after a fire in 1996, with the intent to meet the needs of the inmates as well as the growing needs of the community.
Inmates are unable to communicate with anyone who is incarcerated in other housing units unless they are in a group activity, may not contact other detention centers or inmates at them, and may not send or receive mail from other inmates or those who have been recently released from any detention center.
Others may send mail to the inmate at the jail using the USPS, it will be delivered on a weekday and responses are picked up weekdays as well, after being checked for contraband.
Phone banks are found in each of the housing units, and they make it possible for inmates to make outgoing calls to their friends or family but are not able to accept incoming calls. Visits are available via video at least once each week and can be scheduled in advance.
All personal mail is sent to:
Inmate's Full Name & Inmate ID#
Madison County Jail
348 Medical Park Drive
P. O. Box 998
Marshall, NC 28753
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Inmate's Full Name & Inmate ID#
Madison County Jail
348 Medical Park Drive
P. O. Box 998
Marshall, NC 28753
- Jail (Main): 828-649-2721
Understanding the booking process at Madison County Jail
After an arrest, individuals are taken to Madison County Jail where they go through booking. This process includes identifying the person, reviewing charges, and determining whether they will be released on their own, eligible for bail, or detained until their court date.
It’s crucial to remain silent after being arrested. Anything said may be used in court, so it’s better to refrain from speaking until consulting with an attorney.
The following steps outline the booking procedure at Madison County Jail:
- Personal identification verification.
- Taking photographs (mugshots).
- Medical and mental health assessment, as well as inquiries about substance use.
- Possibly collecting DNA samples.
- Performing a full-body search.
- Seizing personal belongings for safekeeping.
- Allowing one phone call.
Booking can take from a short hour to longer periods, especially on busy nights or with uncooperative individuals. For inquiries about posting bond for an arrestee, call the facility at 828-649-2721.
Paying bail for someone in custody in Madison County
Once someone is booked at Madison County Jail in Marshall after an arrest, there are several outcomes:
1. They may be released without paying bail, agreeing to show up on a scheduled date.
2. They may remain in custody until their court appearance.
3. They can pay a bail or bond for release. Call 828-649-2721 for bail details.
Bail payments can take several forms.
- The full cash bond is paid at the jail's bonding window or at the clerk of court using cash, a cashier's check or a money order, while many jails add a card option at a lobby kiosk or through an online bond service for a fee; bring the inmate's full name and booking number, and call the jail at 828-649-2721 with questions.
- A licensed bail bond agent in Madison County can help cover bail.
- Many courts take real estate as security for a bond; the property owner must show clear title plus equity at least equal to the bond, often twice it, backed by a deed and a recent tax or appraisal value, and the court that set the bail gives final approval.
For detailed information about the bail process in Madison County, North Carolina, see the Madison County Jail Bail FAQ.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Madison County Jail? What is the Schedule?
Madison County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
348 Medical Park Drive
Marshall, NC 28753
828-649-2721
Schedule Video Visits online with NCIC
- Ask Madison County Jail whether a video visit made at the jail is free.
- NCIC shows the length of a video visit when you schedule it.
- Visitation schedule subject to change.
- Ask Madison County Jail how many visits a person is allowed.
- Ask Madison County Jail how many visitors are allowed at one session.
- All visits must be scheduled ahead of time; the NCIC calendar shows which time slots are open.
The NCIC calendar shows the open visit times when you schedule.
Madison County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE
- All visits must be scheduled ahead of time; the NCIC calendar shows which time slots are open.
- Visitation Schedule subject to change.
The NCIC calendar shows the open visit times when you schedule.
Madison County Jail uses the services of NCIC for remote video visitation.
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
Ask Madison County Jail whether a video visit made at the jail is free.
Costs
NCIC shows the price of a video visit before you confirm it. Rates are set by the provider and can change.
Ask Madison County Jail whether a video visit made at the jail is free.
How to set up your Video Visit
- Register here.
- Select Madison County Jail
- Select your inmate.
- Choose your date and time.
Your inmate will be notified by the jail staff of the date and time for the visit. Be logged in and connected to NCIC before the scheduled start time.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
On-Site Visitation Schedule at the Madison County Jail
348 Medical Park Drive
Marshall, NC 28753
828-649-2721
Schedule Video Visits online with NCIC
- Ask Madison County Jail whether a video visit made at the jail is free.
- NCIC shows the length of a video visit when you schedule it.
- Visitation schedule subject to change.
- Ask Madison County Jail how many visits a person is allowed.
- Ask Madison County Jail how many visitors are allowed at one session.
- All visits must be scheduled ahead of time; the NCIC calendar shows which time slots are open.
The NCIC calendar shows the open visit times when you schedule.
Remote Inmate Visitation Schedule
- All visits must be scheduled ahead of time; the NCIC calendar shows which time slots are open.
- Visitation Schedule subject to change.
The NCIC calendar shows the open visit times when you schedule.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Madison County Jail?
Madison County Jail uses the services of NCIC for remote video visitation.
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
Ask Madison County Jail whether a video visit made at the jail is free.
Costs
NCIC shows the price of a video visit before you confirm it. Rates are set by the provider and can change.
Ask Madison County Jail whether a video visit made at the jail is free.
How to set up your Video Visit
- Register here.
- Select Madison County Jail
- Select your inmate.
- Choose your date and time.
Your inmate will be notified by the jail staff of the date and time for the visit. Be logged in and connected to NCIC before the scheduled start time.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Madison County Jail?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Madison County Jail?
How an Inmate Makes a Phone Call to You or Others from Madison County Jail
To set up a phone account so that your inmate can call you from Madison County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose Madison County Jail, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Madison County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Madison County Jail, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Madison County Jail, and what can I purchase?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Madison County Jail using an Online Messaging Service?
Madison County Jail uses the services of NCIC for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money three different ways:
• Deposit online at NCIC.com
• Ask Madison County Jail whether it has an NCIC deposit kiosk and where it is.
• Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: NCIC's terms put the live-agent fee for a phone payment or account set-up at no more than $5.95.)
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
How to Send a Secure Email Message to an Inmate in Madison County
To send a secure email message to an inmate in Madison County Jail follow these steps:
Madison County Jail uses the services of NCIC for you to deposit funds into your inmate's account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money three different ways:
• Deposit online at NCIC.com
• Ask Madison County Jail whether it has an NCIC deposit kiosk and where it is.
• Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: NCIC's terms put the live-agent fee for a phone payment or account set-up at no more than $5.95.)
Email – info@ncic.com
For all information on how to Text/Email an Inmate in Madison County Jail check out our Secure Messaging Guide for Madison County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Madison County Jail have Access to Tablets or Computers?
Ask Madison County Jail whether NCIC tablets are available to inmates there.
How to Rent a Tablet for an Inmate at the Madison County Jail
Ask Madison County Jail whether NCIC tablets are available to inmates there.
Ask Madison County Jail what the tablets can be used for and whether there is a charge.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-649-2721 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Madison County?
This facility, known as "Madison County Jail" is also known as Madison County Jail & Sheriff, Madison County Jail & Sheriff , Madison County Jail & Sheriff , North Carolina, Madison.