Montgomery County Jail

Montgomery County Jail

Physical Address

206 Glen Road
Troy, NC 27371

Jail Phone Number

910-576-4261
Montgomery County inmate search

Montgomery County Inmate Search: Start Here When Someone Is Taken to the Troy Jail

People whom deputies or town police arrest in this county end up at the Montgomery County Detention Center, 206 Glen Road, Troy, NC 27371. The sections below point you toward the person, their mugshots, release, a lawyer, visits, money, letters, court and police.

Begin with the official jail search. Try a surname and see which custody details appear. Someone booked only minutes ago may not show yet. With no match, a phone call is your next move.

Dial 910-576-4261, where the Booking desk can help. Have the legal name and birthday in reach. Ask if the person is inside, the reason, and whether a bond may be paid yet. The bail page and court page on this site explain the steps that follow.

Search for an Inmate or Active Arrest Warrant in Montgomery County

Read inmate search answers

1. What is the best way to locate a person inside the Montgomery County jail?

Follow along:

  1. Pull up the official jail search on any device.
  2. Enter the family name alone to begin. A first name added early may hide the right person when the jail spelled it differently.
  3. Seeing a crowd of results? Add a first name now.
  4. Click the matching row. Note the housing spot, the status and any charge shown.
  5. Copy down any number the entry shows. Staff pull files faster with it.

Online data can run behind real events. When time matters, the jail's phone line gives the freshest word.

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2. What does it mean when a name is missing from the search?

Most reasons are harmless:

  • Booking is still going on. Fingerprints and forms take time.
  • A magistrate has freed them, or a bond got paid.
  • Officers from a neighboring county arrested them, so they sit in that county's lockup.
  • A federal agency, ICE or the state's prison system took custody.
  • The name was typed another way, such as with a hyphen, a nickname or a misspelling.

Phone the detention center at 910-576-4261 and read out the full name. When deputies did the arresting, the Sheriff's Office, 910-572-1313, can also help.

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3. Which lockup could be holding someone arrested in Montgomery County?

Only one adult jail belongs to this county: the detention center at 206 Glen Road, Troy, NC 27371, 910-576-4261. The Sheriff's Office runs it. People taken in by deputies, or by officers from Troy, Mount Gilead and Biscoe, wait there for release or for court. Ask the staff whether anyone was shifted to a different site.

If the arrest took place outside the county, check the jail where it happened. Our North Carolina jail directory links every one.

Federal agents, ICE and state prisons can hold people too. Those are covered further down.

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4. Do booking mugshots appear for Montgomery County arrests?

We cannot say the county search displays mugshots. North Carolina law has no clear rule that makes a booking photo open to everyone. Whether mugshots appear depends on this Sheriff's own choice.

A few arrest details are open to anyone: who was arrested, their age and address, what they were charged with, and the date and location of the arrest. For a photo request, speak with the agency whose officers took them in. If that was a deputy, call the Sheriff's Office, 111 West Main Street, Troy, NC 27371, 910-572-1313. Phone numbers for town police close out this page.

ICE booking photos can be asked for through the agency's records request page. Federal custody photos are kept private, although the U.S. Marshals Service sometimes releases one, say for a fugitive.

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5. Can I get an alert if they are freed or sent to another facility?

VINE is free to use and works across North Carolina. Once signed up, you receive a voice call, text message or email if the person is let go or shifted elsewhere.

  1. Visit VINELink, or dial 877-627-2826 at any hour.
  2. Search for the person's name.
  3. Pick phone, text or email as your way to hear.

VINE also names the facility where someone is held today, so it can serve as a second search tool.

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6. What happens with bail and release after a Montgomery County arrest?

A magistrate sets the terms, usually shortly after booking. Expect one of these outcomes. The person may sign an unsecured bond and owe nothing up front. They may go home with a relative or friend who agrees to keep watch. They may need a secured bond, met with cash, a house or a bondsman. House arrest with a monitor is also possible, but only alongside a secured bond.

Judges alone handle the gravest charges, for example murder or kidnapping. If the arrest involved domestic violence, setting terms may wait as long as two days. Someone who is still locked up must see a judge by the three-day mark.

To pay a bond, ring the magistrates at 910-572-2866 or the jail at 910-576-4261 and ask where to go and when. A bondsman's cut is capped at fifteen percent of the bond. That money is not returned. You can verify a bondsman's license online. Our local bail guide goes deeper, and this page sums up state law.

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7. Which office knows the exact charges against them?

Pick any of these:

  • The jail, 910-576-4261. Staff may be able to tell you the booking charge.
  • The Clerk of Superior Court (criminal), 910-571-3700, inside the Montgomery County Courthouse, 108 E Main St, Troy, NC 27371. Tell the clerk the person's full legal name plus birthday.
  • The state's online court records, which list charges, hearing dates and case history.

The District Attorney, 910-571-3710, decides which charges go forward. Ask that office where to visit in person.

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8. Does the court supply a lawyer when a family can't pay?

There is no public defender's office based here. A person short on money speaks up at the first hearing and requests a court-paid lawyer. They complete a form about their finances, the affidavit of indigency. After reading it, the judge says yes or no. Repaying the bill may be ordered later.

If approved, the judge names a private attorney and the state pays. Families may hire one directly instead. Indigent Defense Services, the state agency in charge, answers at 919-354-7200, and its local page adds details.

Discuss the case with the lawyer alone. Jail walls have ears.

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9. What are the video visit times, and how do I book one?

Everything is by video, and you can choose between two kinds:

  • A session at the jail itself. It lasts 20 minutes, once a day, Monday through Thursday between 1:00 and 4:00 p.m. It is free. Holidays are skipped.
  • A session from your own home on any day, weekends included. Expect a convenience charge.

Reserve your slot at www.securustech.net/videovisitation, at least a full day ahead. Questions about who may attend or what to wear go to 910-576-4261. We also wrote a plain-language visiting guide.

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10. How do I send them spending money?

You can deposit funds two ways:

  • At the kiosk in the lobby, 206 Glen Road, Troy, NC 27371. It runs day and night.
  • On the web at www.jailATM.com.

Oasis Commissary fills the orders for snacks and hygiene items. Care packages are ordered from montgnc.jailcanteen.com, and the help line there is 770-889-9191.

For more help, open our guide to deposits or our guide to the commissary. Cash never belongs in an envelope.

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11. Are calls, texts or video allowed from the cell block?

The jail writes its own phone rules. Call 910-576-4261 to learn how an inmate places a call, the price, and whether tablets or texting are part of the setup. Expect that someone could record a call.

Video visits, described above, are the sure route to a face and a voice. See our jail phone explainer and the page on email and texts.

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12. Which address belongs on a letter to the detention center?

The jail takes letters only, with no packages. Write the address on the envelope in this order:

Inmate's full name
c/o Montgomery County Detention Center
206 Glen Road
Troy, NC 27371

Add your own return address to the corner. Leave out cash. If you plan to enclose a photo or card, check first at 910-576-4261. Our letter-writing guide lists general do's and don'ts.

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13. What happens to their clothes and other belongings?

The jail keeps a person's clothes, wallet and other belongings in storage until they are freed. If you need to retrieve or drop off items, phone 910-576-4261 before making the trip to 206 Glen Road, Troy, NC 27371. Ask about visiting hours for this, which photo ID is required and whether the inmate must authorize it.

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14. What medical help is there inside the detention center?

Phone 910-576-4261 and say you need the nurse or medical unit. Tell them the medicines, the doses and the name of the regular doctor. Have your loved one file a written medical request too, since that gets care started.

If life is in danger, dial 911. Mention a mental health crisis clearly if you suspect one.

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15. Does a warrant exist for them?

The Sheriff's Office, 111 West Main Street, Troy, NC 27371, 910-572-1313, serves warrants in the county. City and town officers do it inside their limits: Troy 910-576-8151, Mount Gilead 910-439-6711, Biscoe 910-428-2978. Phone one and ask.

The Clerk of Superior Court's criminal division, 910-571-3700, can confirm a case, and so can the eCourts search. Talk with a lawyer before you approach whichever court issued a warrant. The Clerk's office sits at 108 E Main St, Troy, NC 27371.

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16. Which courtroom in Montgomery County will they be in, and when?

Both trial courts sit in one building, the Montgomery County Courthouse, 108 E Main St, Troy, NC 27371. Phone the Clerk of Superior Court at 910-571-3700 between 8:30 a.m. and 5:00 p.m. on weekdays.

Misdemeanors and early felony hearings happen in District Court. A felony trial belongs in Superior Court, after a grand jury votes an indictment. To find the date yourself, use the statewide hearing finder or the county's court page.

See our court guide for a walk through each stage. Skipping a hearing can double the next bond.

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17. What if the federal government holds them?

Cases here that break federal law belong to the Middle District of North Carolina. Its courthouse in Greensboro is the L. Richardson Preyer Courthouse, 324 W. Market Street, Greensboro, NC 27401, and the clerk answers at 336-332-6000.

A detention hearing before a federal judge (18 U.S.C. 3142) decides release. The Marshals Service office for the district is at 324 West Market Street, Suite 234, Greensboro, NC 27401, 336-332-8700. A person who cannot pay a lawyer may contact the Federal Public Defender at 301 North Elm Street, Suite 410, Greensboro, NC 27401, 336-333-5455.

After sentencing, the BOP inmate locator shows where the person was sent.

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18. What happens if ICE wants someone held in this jail?

A detainer plays out in four moves:

  1. ICE sends Form I-247A, the detainer, along with an administrative warrant.
  2. Next, an official of the court may order the person kept in the jail for ICE. This follows Session Law 2025-85, a state law in force from October 1, 2025. The hold can last up to 48 hours after they would otherwise be released, as 8 CFR 287.7(d) describes.
  3. When ICE arrives, it takes custody and picks the next stop.
  4. Use the ICE Online Detainee Locator. Search by name and country of birth.

A Sheriff's Office can sign a 287(g) agreement with ICE. Whether this county's has is a question for 910-572-1313. A lawyer can help you find the right ICE field office.

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19. Which state record shows where a prisoner is held?

A sentence to state prison starts at a reception site, where staff choose the prison. A misdemeanor sentence longer than 90 days can be served in a county jail, and so can any drunk driving sentence.

The state Department of Adult Correction runs a free Offender Public Information lookup. Enter either a name or an offender ID. It holds records since 1972 for prison, probation and parole, yet county jails are not part of it. The main office is 919-733-2126.

Visit and mail basics live in our guide to state prisons.

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20. How does the system treat an arrested minor?

Young people rarely sit in the adult jail. A juvenile case goes to District Court, in the Montgomery County Courthouse, 108 E Main St, Troy, NC 27371, 910-571-3700.

The law requires a hearing for any youth in secure custody by the fifth calendar day, and the youth cannot give it up. Juvenile files are confidential, so the public case search will not display them.

The Juvenile Court Counselors, 910-572-3281, can tell you where a youth is housed. The state tends to pick the detention center nearest home.

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21. Who is the police agency in each Montgomery County town?

  • Troy: Troy Police Department, Public Services Building, 120 Broughton Street, Troy, NC 27371, 910-576-8151
  • Mount Gilead: Mount Gilead Police Department, 123 North Main Street, Mount Gilead, NC 27306, 910-439-6711
  • Biscoe: Biscoe Police Department, on West Main Street in Biscoe (call for the street number), 910-428-2978

Deputies handle the countryside and places like Candor and Star. The Sheriff's Office is at 111 West Main Street, Troy, NC 27371, with a non-emergency line at 910-572-1313. Deputies are on duty all day and night.

State troopers from Troop D, District II, work out of Albemarle, 704-983-4134. The Troy substation is 910-573-4004.

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North Carolina • Montgomery County • Bail & bond help

Montgomery County bail help for families in Troy and Biscoe

Troy, Biscoe, Mount Gilead and the rest of Montgomery send their arrests to one place: the Montgomery County Detention Center, 206 Glen Road, Troy, NC 27371. This page shows who decides bail, how bond gets paid, and what a missed court date can cost.

Type a name into the Montgomery County Inmate Search to see who is held. Our Jail Roster also gathers charges, mugshots and public defender help.

Your first phone call is to 910-576-4261. Ask if a bond exists and how it can be paid. The magistrate's office, 910-572-2866, is another good call. After that, our Montgomery court guide covers hearings.

Search for an Inmate or Active Arrest Warrant in Montgomery County

1. Where is the Montgomery County Jail?

It is at 206 Glen Road, Troy, NC 27371, (910) 576-4261. The Montgomery lockup is rated for 106 people.

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2. Is Southern Correctional in Troy the county jail?

No. Southern Correctional Institution in Troy holds sentenced inmates. Troy bond cases wait on Glen Road.

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3. Who sets release terms in Montgomery?

Usually a Montgomery County magistrate sets it in Troy. After a Badin Lake area arrest, police see Troy's magistrate (NC law, G.S. 15A-511; NC law, G.S. 15A-532). By law, Montgomery keeps 4 or more magistrates (NC law, G.S. 7A-133). The Montgomery defendant stays in the Montgomery County Jail meanwhile. The Montgomery judge or the Troy clerk may too.

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4. Which bond types does Montgomery County use?

A Montgomery County magistrate picks one of four Troy options (NC law, G.S. 15A-534, part a).

• House arrest keeps your Troy loved one home in Mount Gilead. Montgomery adds a secured bond.

• Custody release means a Badin Lake area person supervises. The Troy detainee may pick a Montgomery secured bond instead.

• Post cash, land, or a Montgomery surety for a Troy secured bond.

• In Montgomery, an unsecured bond costs Montgomery families nothing up front. If Troy court is skipped, your Troy loved one owes it.

Troy dropped written promises December 1, 2025.

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5. When does a Montgomery magistrate require a secured bond?

Non-violent Troy cases begin with no-money options in Montgomery (NC law, G.S. 15A-534, part b).

If the Candor detainee may skip Troy court, a Montgomery secured bond follows. A Montgomery County magistrate weighs harm risks too. Troy witness risks count too in Montgomery.

Three Montgomery Class 1 convictions in 10 years? Montgomery then requires a secured bond (NC law, G.S. 15A-534, part b). A new Montgomery felony on probation means a Troy danger finding (NC law, G.S. 15A-534, part d2).

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6. How does a Montgomery magistrate pick a bond amount?

Montgomery has no fixed price list in Troy. District 28's senior judge writes Montgomery's policy (NC law, G.S. 15A-535). A Montgomery County magistrate uses Montgomery's suggested amounts. The Montgomery chief district judge is consulted too.

The Troy magistrate weighs the charge and record (NC law, G.S. 15A-534, part c). Montgomery counts missed court against your Troy loved one. A job in Biscoe helps.

First small Montgomery misdemeanors often get unsecured bonds in Troy. In Troy, misdemeanor bonds may reach thousands in Montgomery. Montgomery felony bonds often reach thousands in Troy. Trafficking charges in Montgomery go higher in Troy.

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7. How can I pay a Montgomery County bond?

Post a Montgomery bond with the Troy magistrate. Call (910) 576-4261 first. When no magistrate is in, the Montgomery County Jail can accept it (NC law, G.S. 15A-537).

Pay a Troy bond in cash, land, or a Montgomery surety (NC law, G.S. 15A-531). Montgomery sureties include Troy professional bondsmen. Unpaid Star sureties must own enough Montgomery property.

Bondsman fees in Troy top out at 15% (NC law, G.S. 58-71-95). Check a Troy bondsman with the NC Department of Insurance bondsman lookup. Troy officers can't sign as Montgomery sureties, except for family (NC law, G.S. 15A-541). Montgomery collateral returns within 15 days of Troy closure.

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8. Which Montgomery charges need a Troy judge?

In Montgomery, these need a Troy judge (NC law, G.S. 15A-533, part b and c): kidnapping; murder or attempted murder; human trafficking; shooting into an occupied building or car; assault with a deadly weapon with intent to kill causing serious injury; capital crimes; first-degree burglary; armed robbery; first-degree arson; forcible rape and many sex crimes; sex crimes against a child 15 or younger.

The Montgomery judge presumes no Troy terms work. Still, a Troy judge may allow Troy release. Some repeat Montgomery gun cases match (NC law, G.S. 15A-533, part d through g).

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9. In Montgomery, is bond harder for violent charges?

In Troy, since December 1, 2025, violent Montgomery charges face a presumption against Troy release (NC law, G.S. 15A-534, part b1). Families in Badin Lake area may call it Iryna's Law.

Forceful felonies charged in Troy count in Montgomery (NC law, G.S. 15A-531, part 9). Sex-offender registration felonies count in Troy. Some Montgomery fentanyl trafficking counts in Troy.

A first violent Montgomery charge needs a secured bond or Troy monitor. A Troy judge writes reasons for Montgomery (NC law, G.S. 15A-534, part d). Montgomery repeat violent charges bring a Troy monitor if available.

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10. Can a Montgomery magistrate set bond on a domestic charge?

At first, only a Troy judge sets domestic terms (NC law, G.S. 15A-534.1, part a). Montgomery threats against a Troy spouse count. Breaking a Montgomery 50B order in Troy counts.

Montgomery allows up to 48 hours in the Montgomery County Jail (NC law, G.S. 15A-534.1, part b). Then the Montgomery magistrate acts in Troy. Troy judges often order Montgomery no-contact terms.

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11. Which Montgomery County cases have special bond rules?

Yes. These apply in Montgomery:

• DWI in Montgomery: an impaired Troy defendant may wait 24 hours (NC law, G.S. 15A-534.2).

• Threatening a Troy officer: a Montgomery County judge acts within 48 hours (NC law, G.S. 15A-534.9).

• Looting in Troy: a Troy judge decides within 24 hours (NC law, G.S. 15A-534.8).

• Troy meth cases: Montgomery judges may presume release unsafe (NC law, G.S. 15A-534.6).

• Children harmed in Troy: Troy's magistrate orders no contact (NC law, G.S. 15A-534.4).

• Troy mass-violence threats: the Montgomery judge acts within 48 hours (NC law, G.S. 15A-534.7).

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12. Someone on a Montgomery bond got arrested again. Now what?

Out on release? A Troy judge sets new Troy terms (NC law, G.S. 15A-533, part h). The Montgomery County Jail may hold your Montgomery family member 48 hours. After that, Troy's magistrate steps in for Montgomery. Most Montgomery traffic cases, except DWI, don't count in Troy.

A Montgomery County magistrate may double the old Troy bond (NC law, G.S. 15A-534, part d3). The Montgomery judge can revoke the old Troy release for cause (NC law, G.S. 15A-534, part f). Montgomery's minimum is $1,000 here in Troy.

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13. How soon does someone held in Montgomery County see a judge?

Within 72 hours, your Montgomery family member sees a Troy judge (NC law, G.S. 15A-601). If Montgomery courts close long, the Troy limit is 96 hours. Montgomery may act sooner, at the next Troy session.

The Troy magistrate may adjust it in Troy (NC law, G.S. 15A-534, part e). The Montgomery judge may change it at the Troy hearing.

Montgomery families can ask a Troy superior judge in writing (NC law, G.S. 15A-538). Montgomery prosecutors may ask too (NC law, G.S. 15A-539).

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14. Can a Montgomery County bond be forfeited?

Skipping Montgomery court on purpose is a Troy crime (NC law, G.S. 15A-543). Misdemeanor no-shows in Montgomery are Class 2 in Troy. For Montgomery felonies, it is Class I in Troy.

The Montgomery court forfeits the full Troy bond (NC law, G.S. 15A-544.3). There are 150 Montgomery days to file in Troy (NC law, G.S. 15A-544.5). Notice reaches families in Star within 30 days (NC law, G.S. 15A-544.4). Only listed Montgomery reasons work, like Troy surrender.

After 150 days, the Montgomery clerk dockets a Troy judgment (NC law, G.S. 15A-544.6). The next Troy bond is usually doubled in Montgomery (NC law, G.S. 15A-534, part d1).

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15. Can a Montgomery bondsman take back a bond?

Before a missed Troy date, a Montgomery surety may surrender your Troy loved one (NC law, G.S. 15A-540, part a). Then the Troy clerk releases the Montgomery surety. New Montgomery terms follow from the Montgomery magistrate (NC law, G.S. 15A-540, part c). After a missed Montgomery date, a Troy surety may bring the Montgomery defendant in (NC law, G.S. 15A-540, part b).

A Troy bond normally runs to Montgomery judgment (NC law, G.S. 15A-534, part h). A Troy deferral can end it in Montgomery.

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16. Which Montgomery County court handles felonies?

Criminal court for Montgomery County is held in Troy. Montgomery shares judges with Stanly.

Montgomery misdemeanors stay in Troy district court (NC law, G.S. 7A-133). Montgomery prosecutors handle Troy cases (NC law, G.S. 7A-60). After indictment, Montgomery felonies go to Troy Superior Court 28 (NC law, G.S. 7A-41).

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17. Can Montgomery County give me a court-appointed lawyer?

There is no Montgomery public defender office in Troy. The Montgomery judge appoints a state-paid Montgomery lawyer. Request one in Troy at first appearance (Indigent Defense Services directory). If convicted, your Montgomery family member may repay Montgomery County's costs to the state.

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18. Where does a Troy teen go after arrest?

Troy juvenile court handles most Montgomery under-18 cases (NC law, G.S. 7B-1501). Some Troy cases move to Montgomery superior court. A Troy judge decides detention within 5 days (NC law, G.S. 7B-1906). Since 2019, that includes Montgomery 16- and 17-year-olds in Troy. Juvenile court in Troy has no Montgomery money bail.

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19. Do Montgomery bondsmen work in federal court?

Montgomery is in the U.S. District Court for the Middle District of North Carolina (28 U.S.C. 113). Court meets in Durham, Greensboro, and Winston-Salem. The clerk: Greensboro, L. Richardson Preyer Federal Building, 324 W. Market St., 336-332-6000. A federal judge sets Montgomery release.

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20. Who can confirm a Montgomery County bond amount?

Call the Montgomery County Jail at (910) 576-4261. Have the Montgomery defendant's birth date ready for Troy staff. The Troy clerk can also help families in Biscoe on weekdays.

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21. Montgomery County bail contacts

  • Jail: Montgomery County Jail, 206 Glen Road, Troy, NC 27371; (910) 576-4261
  • Courts: Montgomery County Courthouse, Troy
  • Districts: District Court 28; Superior Court 28; Prosecutorial 28
  • Inmate search: Montgomery County Inmate Search

Judges and magistrates set release terms case by case. Nothing here is legal advice.

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Montgomery County Jail Inmate Visitation

Friends and Family – On-site and off-site video visits are scheduled through NCIC at https://www.ncic.com/ncic-video-visitation. Every visit, on-site or off-site, must be scheduled at least 24 hours in advance, first come, first served. On-site visits are free. Off-site visits have a convenience fee. NCIC may be reached at 1-844-724-2076. Each inmate is allowed one 20-minute on-site video visit per day, Monday through Thursday, excluding holidays and office closings. Off-site visits are allowed each day, including weekends and holidays.

On-site video visits:
Monday through Thursday, 1:00 p.m. to 4:00 p.m., excluding holidays and office closings.


 

Search for an Inmate or Active Arrest Warrant in Montgomery County

NCIC Remote Video Visitation

Provider: NCIC Inmate Communications

NCIC Video Visitation provides a secure online platform that enables families and loved ones to conduct scheduled face-to-face video visits with incarcerated individuals from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors can connect directly without traveling to the facility.

Important: Advance Registration and Visitor Clearance Required

Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.

Step-by-Step Instructions to Register and Schedule a Video Visit

  • Visit account.ncic.com and sign into your account.
  • Register your visitor profile and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
  • Wait for email notification confirming facility visitor approval.
  • Select Video Visitation, choose the detention facility, and select the inmate.
  • Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
  • Log into the website or mobile app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.

What the Inmate Needs to Do

The inmate receives a visitation notification on their housing unit video kiosk or terminal. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.

Official Provider: NCIC Official Website

Customer Service Telephone: 1-800-943-2189

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by NCIC Inmate Communications

In addition to Remote Video Visitation, NCIC provides calling and digital messaging services at participating facilities:

  • Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
    • Learn more on our website: Prepaid Calling Accounts Guide  |  • Visit official vendor page: NCIC Prepaid Calling
  • Inmate Messaging Services: Send electronic messages and photos directly to an inmate's housing unit terminal.
    • Learn more on our website: Inmate Messaging Guide  |  • Visit official vendor page: NCIC Messaging

North Carolina • Montgomery County • Criminal court help

Montgomery County Courts in Troy: District and Superior Court

Montgomery County keeps its criminal courts together at the courthouse, 108 E Main St, Troy, NC 27371. District Court takes smaller crimes plus the first felony hearing. Superior Court is where felonies are tried. Anyone still in custody is at the Montgomery County Detention Center, 206 Glen Road, Troy, NC 27371.

Check custody with the Montgomery County Inmate Search. Our Inmate Lists page shows who was arrested lately and what the charges are.

Only the Clerk of Superior Court knows the hearing calendar. Phone 910-571-3700, give the name, and ask what is scheduled. If you need to free them first, our bail page lays it out.

Search for an Inmate or Active Arrest Warrant in Montgomery County

1. Where will the criminal case be heard?

In Montgomery County, the name of the charge is a useful clue to which courtroom handles it.

Courthouse locations and direct telephone numbers

  • Montgomery County Courthouse, 108 E. Main St., Troy, NC 27371, 910-571-3700

State court: The Montgomery County District Court handles most misdemeanors and the opening felony hearings. The Montgomery County Superior Court handles felony trials and appeals for a new trial from District Court.

Court notices may show a courtroom used for an initial hearing rather than the place of a later felony trial.

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2. What happens after an arrest and how does release work?

After officers take someone into custody, booking records the charges and identity. A magistrate ordinarily handles the first release decision.

Release can involve a written promise to appear, an unsecured bond, a secured bond, or other conditions. A secured bond does not mean the person is already guilty. A judge may review release terms, and restrictions can include staying away from an alleged victim.

For certain arrests, extra review or holding rules apply. A person held in custody should be told the charges and brought before judicial officials under the applicable rules. Courthouse staff can give scheduling and records information, but cannot choose a plea or give legal advice.

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3. How are misdemeanor cases handled and punished?

A traffic-related criminal charge or other misdemeanor generally belongs in District Court, where the first trial is heard by a judge.

Important misdemeanor sentencing figures: North Carolina uses Classes A1, 1, 2, and 3. A1 ranges from 1–60 days at prior-conviction Level I to 1–150 days at Level III; Class 1 reaches 45, 45, or 120 days by level; Class 2 reaches 30, 45, or 60 days; Class 3 reaches 10, 15/20, or 20 days depending on the person’s prior convictions and permitted sentencing disposition.

The word “maximum” does not mean everyone goes to jail. Some combinations of class and prior record require or allow community punishment instead. Ordinary fine ceilings are $200 for Class 3 and $1,000 for Class 2, while Class A1 and Class 1 fines are generally left to the court unless a particular crime has its own rule (G.S. 15A-1340.23).

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4. How does a felony case move through the courts?

A person facing a felony will usually see a District Court judge before any Superior Court trial.

After a first appearance, a probable-cause hearing may be scheduled; an indictment can change whether a preliminary hearing is needed. In Superior Court, the parties exchange evidence, argue motions and may negotiate a plea. Someone pleading not guilty to a felony is entitled to a jury trial. The prosecutor must prove the case beyond a reasonable doubt.

Class A through I felonies carry different sentencing possibilities. Prior-record points, offense class, aggravating or mitigating factors and the date of the crime can substantially change the lawful range. The court uses the structured-sentencing grid in G.S. 15A-1340.17, not a single fixed statewide number for all felonies.

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5. What happens with serious violent crimes?

Accusations such as murder, serious sexual assault and armed robbery carry far more serious consequences than routine misdemeanors. A Superior Court jury may hear the evidence, with appointed or retained defense counsel. In some cases there are special rules for bonds, mandatory minimums, and life imprisonment.

First-degree murder may be punished by life without parole or death under the statutes governing capital cases; other homicides have different classifications and punishments. Sentences for rape and robbery depend on the precise offense statute and any aggravating factors. A family should never rely on a broad label like “assault” to calculate a sentence.

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6. How do juvenile cases work?

A complaint involving a young person can follow juvenile delinquency procedures rather than the ordinary adult criminal docket. Youth hearings are generally in District Court, with different goals and privacy protections. For many delinquent acts the juvenile system has jurisdiction over offenses committed before age 16, while some 16- and 17-year-olds accused of specified lower-level conduct may also be handled there under the applicable statutes.

Intake staff may recommend diversion or formal proceedings. A juvenile can be placed under supervision, ordered into services, or in appropriate cases detained or committed. Serious charges may trigger special transfer rules. Parents or guardians should ask about counsel and the youth’s next hearing.

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7. How does North Carolina decide fines and sentences?

Here is the key to reading a North Carolina sentence: the judge first looks at the offense class, then the defendant’s prior convictions or prior-record points. The law limits both the length and the type of sentence. “Community” punishment may mean probation or conditions instead of immediate jail; “intermediate” punishment can be more restrictive; “active” punishment means incarceration.

For misdemeanors, examples of the longest grid terms are Class A1 up to 150 days, Class 1 up to 120, Class 2 up to 60 and Class 3 up to 20, for the applicable highest prior-conviction level. These are not automatic sentences. Fines: ordinarily Class 3 up to $200 and Class 2 up to $1,000; the usual statutory text leaves A1 and Class 1 fine amounts to the judge unless another law controls. For felonies, the North Carolina felony grid in G.S. 15A-1340.17 specifies the allowable minimum and maximum prison term according to class and prior-record level.

Some crimes have their own minimums, enhancements, restitution obligations, court costs, sex-offender requirements, or driving restrictions. The offense date matters because the legislature has updated the sentencing charts, including changes effective for crimes committed on or after December 1, 2025.

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8. Are there city courts or other local criminal courts?

North Carolina does not operate a separate municipal criminal-court system like some states. City police departments may arrest a person and city ordinances may lead to enforcement, but ordinary state criminal prosecutions go through District Court and Superior Court. Magistrates handle functions such as issuing warrants and setting release conditions.

This is why someone arrested by a city police officer in Montgomery County generally receives a state-court case, not a separate “city criminal court” proceeding. A local police holding area is not the county courthouse.

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9. What if the charge is a federal crime?

Most crimes prosecuted by a county District Attorney remain in state court. A separate federal criminal case can arise from violating a federal statute, such as certain interstate fraud, trafficking offenses, federal firearm offenses, bank robbery involving a federally insured bank, or crimes on federal property. Not every serious state crime is automatically a federal crime.

Usual federal venue for Montgomery County: U.S. District Court for the Middle District of North Carolina. Federal contact: Greensboro federal clerk, 336-332-6000. L. Richardson Preyer Federal Building and Courthouse, 324 W. Market Street, Greensboro, NC 27401

Federal magistrate judges handle initial appearances and detention hearings; federal prosecutors work for the U.S. Attorney. Federal felony cases generally involve a grand jury indictment unless properly waived. The U.S. Sentencing Guidelines and federal statutes, not North Carolina’s state sentencing grid, govern federal sentences.

This is general court information, not legal advice. If the accused cannot afford an attorney, ask at the first appearance about appointed counsel.

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Arrested in North Carolina: criminal court process

JailATM Commissary Gift Packs & Web Store Ordering

Provider: JailATM

JailATM Commissary Ordering allows family members to purchase pre-approved snack boxes, meat and cheese selections, hygiene bundles, and seasonal gift care packages sent directly to an incarcerated loved one. Each package is tailored to comply with local facility security rules, ensuring items clear intake smoothly without being rejected at the loading dock.

Important: Package Deadlines and Delivery Windows Vary

Detention centers do not all follow identical package distribution schedules. Some facilities allow weekly orders while others restrict shipments to bi-weekly or monthly windows, and spending limits differ widely across institutions. You should confirm the facility's active cutoff schedule and order allowances by calling them directly. If an order is placed after the weekly processing deadline, it will be held until the following distribution cycle, leaving your loved one waiting an extra cycle for fresh supplies.

Step-by-Step Instructions to Place a Commissary Package Order

  • Confirm the inmate's legal first and last name, date of birth, and assigned booking identification number.
  • Navigate to deposits.jailatm.com/webdeposits/ and sign into your account.
  • Select Commissary Packs or Gift Packs from the service menu.
  • Choose your state and detention center to open the jail's authorized product catalog.
  • Search for the inmate to link the order to their active housing record.
  • Browse available food bundles, hygiene kits, and clothing options, adding items up to the facility's allowed spending limit.
  • Enter your billing details, complete checkout with a credit or debit card, and save your confirmation receipt.

What the Inmate Needs to Do

The inmate does not need an active online account to receive care packages. JailATM fulfills the order in tamper-evident security containers and delivers it directly to the facility commissary department. Jail staff inspect the shipment and deliver the items during regular housing unit commissary distribution, where the inmate signs for receipt.

Official Provider: JailATM Official Website

Customer Service Telephone: 1-877-810-0614

Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST

Supported Languages: English and Spanish

Other Services Provided by JailATM

In addition to Commissary Gift Packs, JailATM provides several other communication, financial, and visitation services at participating facilities:

  • Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
    • Learn more on our website: Inmate Trust Deposits Guide  |  • Visit official vendor page: JailATM Trust Deposits
  • Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
    • Learn more on our website: Digital Messaging Guide  |  • Visit official vendor page: JailATM Messaging
  • Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: JailATM Video Visits

Search for an Inmate or Active Arrest Warrant in Montgomery County

Buy Commissary for an Inmate in the Montgomery County Jail

Montgomery County Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate

Montgomery County Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.

You can buy commissary for an inmate using an online service called Jail ATM. 

Questions?  Call Jail ATM at 877-810-0914.

There is a monthly limit of $200-300 on how much inmates can spend on commissary items.

This amount is subject to change so call the facility at 910-576-4261 in order to confirm the amount that cannot be exceeded.

Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.

Scroll down for information on the Montgomery County Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate. 

You can also go to our Inmate Money page for information on how to send money to an inmate.

JailATM Inmate Trust & Commissary Money Deposits

Provider: JailATM

JailATM provides a secure electronic payment portal that allows friends and family members to deposit funds directly into an incarcerated person's jail trust and commissary account. Deposited money provides the financial balance needed for your loved one to purchase personal hygiene items, snacks, over-the-counter medical sundries, and correspondence supplies from the facility commissary.

Important: Facility Deposit Rules and Window Intake Vary

Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.

Step-by-Step Instructions to Register and Deposit Funds

  • Obtain the inmate's legal first and last name, date of birth, and assigned facility booking ID number.
  • Navigate to deposits.jailatm.com/webdeposits/ on your computer or mobile device.
  • Click Sign In or Register to set up your verified user account using your email address and password.
  • Select the state and the detention facility where the inmate is currently housed.
  • Search for the inmate using their ID number or legal last name to confirm an exact roster match.
  • Enter your desired deposit dollar amount and review the calculated transaction and convenience fees.
  • Input your debit or credit card billing details, complete payment authorization, and save your digital receipt.

What the Inmate Needs to Do

The inmate does not need an internet account to receive funds. Once the electronic transaction clears, the balance posts directly to their jail trust ledger according to facility accounting schedules. The inmate can review their updated balance at a dayroom pod kiosk or on their weekly trust statement and place orders on their regular commissary day.

Official Provider: JailATM Official Website

Customer Service Telephone: 1-877-810-0614

Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST

Supported Languages: English and Spanish

Other Services Provided by JailATM

In addition to Trust & Commissary Money Deposits, JailATM provides several other communication, store, and visitation services at participating facilities:

  • Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and hygiene bundles sent directly to the jail.
    • Learn more on our website: Commissary Gift Packs Guide  |  • Visit official vendor page: JailATM Store Orders
  • Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
    • Learn more on our website: Digital Messaging Guide  |  • Visit official vendor page: JailATM Messaging
  • Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: JailATM Video Visits

Search for an Inmate or Active Arrest Warrant in Montgomery County

Deposit Money for an Inmate in the Montgomery County Jail

The Easiest and Securest Way of Depositing Money for an Inmate

There are several methods for depositing money on an inmate's account:

1. To send money online to an inmate in the Montgomery County Jail use Jail ATM.

2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 877-810-0914.

3. Some jails also have a JailATM kiosk for cash or card deposits. Call the Montgomery County Jail at 910-576-4261 to ask whether it has one and where it is.

4. The Montgomery County Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 910-576-4261.

*When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.

5. To ask whether the Montgomery County Jail takes deposits in person, and when, call 910-576-4261.

The Montgomery County Jail on Glen Road in Troy is the Sheriff's detention center, and its official name is the Montgomery County Detention Center. The Sheriff asks that letters be addressed in the inmate's name, in care of the Detention Center. The jail takes letters only, and it will not accept packages.

Letters, legal mail and publications:
Inmate's Full Name & Inmate ID#
c/o Montgomery County Detention Center
206 Glen Road
Troy, NC 27371

  • Getting it there: Use the person's full name and their inmate ID number, plus their housing unit if you know it. The inmate search shows if they are still in custody in Troy.
  • Return address: Your full name and mailing address must sit in the upper left corner, or the letter will probably be destroyed.
  • No packages: Only letters are received. Care packages are ordered through the commissary instead.
  • Pens and paper: Stick to blue or black ink, and leave out felt markers, crayon, colored ink and drawings.
  • Don't add: Glitter, confetti, lipstick, perfume or postage stamps.
  • Greeting cards: They need to be plain and without music.
  • Books and magazines: Have them shipped new by a publisher or a store. Magazines with profanity, weapons or adult content are confiscated, and very violent or obscene books are thrown away.
  • Contraband: Drugs or weapons found in mail are turned over to the Sheriff or the District Attorney, and the sender can be prosecuted.

Families can also put money on an account online or at the lobby kiosk, and electronic messages with photos are available.

Securus AdvanceConnect Prepaid Calling Accounts

Provider: Securus Technologies (Aventiv)

Securus AdvanceConnect is a prepaid calling account that links directly to your mobile phone or landline number, allowing you to receive outbound calls from an incarcerated individual. Because correctional phone systems never allow incoming calls, funding an AdvanceConnect balance ensures calls are accepted immediately without being blocked by cell carriers.

Important: Mobile Networks Block Inmate Calls Without Prepaid Funds

Correctional facilities do not allow collect billing to cell phones, and mobile carriers automatically block incoming collect calls from detention centers. While some residential landlines may allow direct billing, mobile phones and VoIP services require an active prepaid AdvanceConnect balance, which you can verify with your phone provider. If you do not register online and fund your account right away, your loved one will hear an automated error message stating that your number cannot accept calls.

Step-by-Step Instructions to Register and Fund AdvanceConnect

  • Go to securustech.online or open the Securus mobile app.
  • Select Sign Up and create your account using your 10-digit telephone number and email address.
  • Search for your facility by state and agency name, then add the inmate using their full legal name or booking ID.
  • Select AdvanceConnect under calling accounts.
  • Choose your deposit amount, review convenience and transaction fees, and enter your credit or debit card billing details.
  • Authorize payment and confirm that your mobile phone allows calls from automated or unknown correctional numbers.

What the Inmate Needs to Do

The inmate picks up any dayroom phone or logs onto their handheld tablet, dials your 10-digit number, and enters their assigned PIN. The automated system verifies that your AdvanceConnect account has an active balance and connects the call. All calls are subject to recording and monitoring by facility staff.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to AdvanceConnect Prepaid Calling, Securus Technologies and its subsidiary JPay provide several other communication, financial, and visitation services:

  • Direct Bill Phone Calling: Establish a monthly billed calling account for verified landline numbers.
    • Learn more on our website: Direct Bill Phone Calling Guide  |  • Visit official vendor page: Securus Direct Bill
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers
  • JPay Email Messaging & Photos: Send electronic messages, photo attachments, and VideoGrams directly to their tablet or kiosk.
    • Learn more on our website: Email Messaging Guide  |  • Visit official vendor page: JPay Email Services

Securus Direct Bill Phone Calling Services

Provider: Securus Technologies (Aventiv)

Securus Direct Bill is an invoiced telephone calling service designed for approved residential landlines, law offices, and commercial businesses. Instead of prepaying funds in advance, calls received from an incarcerated individual are billed directly to your account on a monthly itemized billing invoice.

Search for an Inmate or Active Arrest Warrant in Montgomery County

Important: Direct Bill Requires Credit Approval and Qualifying Lines

Direct Bill is not available for mobile cell phones, internet VoIP numbers, or customers with poor or unestablished telephone credit history. Correctional facilities enforce strict telecommunications billing rules, which you can verify by calling Securus customer care. If your line does not meet credit approval standards, you must open an AdvanceConnect prepaid account instead to receive incoming calls from your loved one.

Step-by-Step Instructions to Set Up a Direct Bill Account

  • Contact Securus customer service at 1-800-844-6591 or submit an application via securustech.net.
  • Provide your billing name, service address, and qualifying residential or business landline telephone number.
  • Submit to a standard credit evaluation performed by Securus to determine billing eligibility.
  • Establish your authorized monthly credit limit upon approval.
  • When your phone rings with a call from the detention center, follow the recorded operator instructions and press the requested key to accept charges.
  • Pay your monthly billing invoice online, by phone, or through the mail.

What the Inmate Needs to Do

The inmate dials your phone number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your account is in good standing and has not exceeded its monthly spending ceiling before connecting the call. All non-privileged conversations are recorded and monitored.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Direct Bill Calling, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:

  • AdvanceConnect Prepaid Calling: Fund a prepaid calling account tied to your mobile phone number.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers
  • JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
    • Learn more on our website: Email Messaging Guide  |  • Visit official vendor page: JPay Email Services

Securus eMessaging & Digital Mail Delivery

Provider: Securus Technologies (Aventiv)

Securus eMessaging provides a digital messaging service that allows family members to send electronic letters, digital photos, and eCards directly to an incarcerated loved one via handheld tablets and housing unit kiosks. Messages are screened electronically, delivering communication within hours instead of waiting days for postal mail delivery.

Important: Physical Mail Bans and Stamp Requirements Vary

Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional systems. While some jails continue to accept handwritten letters, many facilities have transitioned entirely to electronic messaging or digital mail scanning, which you can verify by checking facility rules. If you do not register online and purchase eMessaging stamps right away, your loved one may face lengthy periods without direct written contact from family.

Step-by-Step Instructions to Register and Send eMessages

  • Go to securustech.online or open the Securus mobile app.
  • Sign into your verified profile or create an account with your email and phone number.
  • Select eMessaging from your service dashboard.
  • Link the inmate to your account by selecting the facility and entering their legal name or booking ID.
  • Purchase an eMessaging stamp book using a debit or credit card.
  • Type your message in the editor, attach photos or eCards if permitted, and optionally include a prepaid reply stamp.
  • Submit your message to the facility's screening queue.

What the Inmate Needs to Do

All electronic correspondence is screened by correctional staff before delivery. Once approved, the message arrives in the inmate's inbox on their assigned Securus tablet or housing unit kiosk. The inmate opens the message, views attached photos, and drafts an electronic reply using their available stamp balance.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to eMessaging, Securus provides calling, video visitation, and trust money services:

  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your mobile phone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers

Securus Community Tablets & Digital Services

Provider: Securus Technologies (Aventiv)

Securus Technologies (Aventiv) deploys secure, corrections-grade community tablets to incarcerated individuals across state prison systems and county jails. Operating over a private, encrypted facility network, these devices provide access to digital messaging (eMessaging), phone calls, educational courses, job search tools, eBooks, podcasts, and streaming music directly from housing units.

Important: Tablet Hardware Deployment and Rental Rules Vary

Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.

Step-by-Step Instructions to Support and Fund Securus Tablets

  • Verify that Securus handheld tablets are deployed at your loved one's specific facility.
  • Log into your account at securustech.online or launch the Securus mobile app.
  • Ensure the inmate is linked to your contact list using their legal name and booking ID number.
  • Purchase eMessaging Stamps for digital messaging, fund an AdvanceConnect account for phone calls, or deposit funds into their Inmate Debit account for music and media.
  • Review all transaction charges, complete payment with a credit or debit card, and save your confirmation receipt.
  • Notify your loved one that funds have posted so they can access their media and communication apps.

What the Inmate Needs to Do

The inmate unlocks their assigned tablet using their facility PIN or biometric verification. They can access free rehabilitative and educational materials at no charge, or open communication and media applications to draft messages, place phone calls, or stream music using available balances. Devices are docked during quiet hours and shift changes for secure recharging and data synchronization.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Tablet Services, Securus provides calling, messaging, video visitation, and trust money transfers:

  • eMessaging & Digital Mail: Send electronic messages, photo attachments, and eCards directly to an inmate's tablet.
    • Learn more on our website: eMessaging Guide  |  • Visit official vendor page: Securus eMessaging
  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers

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The Montgomery County Jail serves the following cities and towns of Montgomery County: Biscoe, Candor, Mount Gilead, Ophir, Star and Troy.

Search for an Inmate or Active Arrest Warrant in Montgomery County