New Hanover County Detention Facility Inmate Bail & Bonds

New Hanover County Detention Facility

Address:
3950 Juvenile Center Rd.
Castle Hayne, NC 28429

Phone:

910-798-4200

Paying an Inmate's Bail or Bond in New Hanover County

The New Hanover County Sheriff recommends that you use a bail bond agent licensed to do business in New Hanover County.

  • You can pay a cash bond yourself, or use your home in New Hanover County, or in some cases the state of North Carolina, but the benefit of using a bail bond agent is that they take responsibility for making sure the inmate shows up for court in New Hanover County, and if they don't, then they take the financial responsibility.
  • The typical fee for a bond will be between 10-20% of the bail amount; usually 15%.  So if an offender has a bail of $10,000.00, their bond will be $1500.00.

Call 910-798-4200 to find out the exact bond (plus other fees) amount, or look it up online by looking up the information on the New Hanover County inmate locator.


 

Who do I call to find out the Bond for an Inmate?

Please call the jail at 910-798-4200 for the type of bond and any information that is required for a particular individual at New Hanover County Detention Facility.
A bond is set according to a court-approved schedule.
The purpose of the bond is to assure the offender's appearance in court.

Instructions on how to post Bail or Bond in New Hanover County

Because New Hanover County and North Carolina can change their bail bond procedures, it is always best to call either the New Hanover County Detention Facility at 910-798-4200, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, right after an arrestee has been booked. 

Ask the staff at the New Hanover County Detention Facility or the New Hanover County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

Option 1 - How to Post Bail using Cash for a Defendant at New Hanover County Detention Facility

The first option, a cash bond, is to pay the full bail amount in cash, cashier's check, or money order. Personal Checks are not accepted.

Depending on the crime, this amount could be anywhere from $100 to $75,000 or more.

To pay a cash bond, go to New Hanover County Detention Facility or to the court where the bail hearing occurred. Going directly to the jail will quicken the release of the defendant as any bail paperwork processed at the court will have to be transferred to the jail.

Cashier's Checks and Money Orders may be made out to New Hanover County Detention Facility where the defendant is being held, but usually to the New Hanover County Sheriff's Office or to the New Hanover County Court.

To purchase money orders visit any Western Union, Moneygram or Post Office.

Option 2 - How to Post a Private or Surety Bond for a Defendant at New Hanover County Detention Facility

In the event that someone does not have the full bond amount available to him or her, there is what is called a private bond or surety bond.

This is an agreement made with a bail agent or bondsman who will post the full bail amount. In return, the defendant and/or cosigner will pay a premium to the bail agent. This premium will be 10-15% of the full bail amount.



For example, if bail is posted at $5,000, then the premium will cost approximately $500-$750.

A bail agent will often require some form of collateral, for example, a lien on a house, a car or jewelry. This is to ensure that if the defendant skips bail, or does not appear in court, the bail agent has some sort of compensation for the full bail amount being paid.

Remember, by making an agreement with a bail agent the signatory takes responsibility for paying the full bail amount if the defendant does not appear in court.

Option 3 - How to Post a Property Bond for a Defendant at New Hanover County Detention Facility

If you are a landowner in New Hanover County you may be able to post a property bond. Property within New Hanover County may be used as collateral to bail someone out. All owners of the property must be present to sign the bond in order for this to happen.

To find if property located outside of New Hanover County can be used as collateral, call a local bail or bond agent or contact a defense lawyer.

Click here for additional information on how to post bail at New Hanover County Detention Facility.

Who can post Bail or Bond for a Defendant at New Hanover County Detention Facility?

Anyone over the age of 18 who can produce a valid government-issued photo ID can post bail. Accepted forms of ID include a Photo Driver's License, Passport, or Motor Vehicle issued ID.

In many circumstances, if the defendant has the resources, they can post their own cash bail from jail.

Surety Bonds are arranged by a third party, typically a North Carolina state licensed Bail Bond firm.

Juveniles may only be bailed or bonded out of custody by a parent or legal guardian.

New Hanover County Justice System Flowchart

When will the Cash Bail or Collateral be returned to me?

Money or collateral will not be returned until the defendant's court case is finished, so realistically it could take several months to years, depending on the severity of the charges. If a defendant posts his or her own bail, New Hanover County Court may retain whatever amount of fines or fees have accumulated throughout the trial.

What happens to my Bail or Collateral if the Defendant misses Court?

The New Hanover County Judge may order a failure to appear warrant for the person's arrest or the Judge may order a Bail Commissioner's Letter be issued that will be sent to the person with a new court date.

If cash bail was paid, the entire amount may be forfeited.

New Hanover County Bail Bond Information

Because New Hanover County and North Carolina can change their bail bond procedures, it is always best to call either the New Hanover County Detention Facility at 910-798-4200, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the New Hanover County Detention Facility or the New Hanover County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

New Hanover County Detention Facility Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the New Hanover County Detention Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the New Hanover County Detention Facility:
(Inmate's Name)
New Hanover County Detention Facility
3950 Juvenile Center Road
Castle Hayne, NC 28429


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Deposit Money Online for an inmate in New Hanover County Detention Facility

New Hanover County Detention Facility uses McDaniel Supply Company for their inmate commissary. 

McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will send the money to your inmate at New Hanover County Detention Facility.

JailPackStore has a very cumbersome website that requires you to: 

1. register,
2. add a credit or debit card, and then
3. locate your inmate, before you can even deposit funds.

Maximum Deposit -  $300

Fee to Deposit Money using a credit or debit card - 

  • $3.95 to deposit $10.00 - 25.00
  • $6.95 to deposit $25.01 - 100.00
  • $8.95 to deposit $100.01 - 200.00
  • $10.95 to deposit $200.01 to 300.00

Any money that you deposit and don't immediately send will be held as a credit on your account for future disbursement or spend.

For full instructions on how to deposit money to your inmate online, what the fees are, and how to save money doing it this way, check out our inmate money page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in New Hanover County

To send a commissary carepack (food, snacks and goods) directly to an inmate in New Hanover County Detention Facility follow these steps:

  • New Hanover County Detention Facility uses McDaniel Supply Company for their inmate commissary.
  • McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at New Hanover County Detention Facility.
  • JailPackStore has a very cumbersome website that requires you to:  1. register, 2. add a credit or debit card, and then 3. locate your inmate in New Hanover County before you can even see their commissary products, prices, additional fees, etc. 

NOTE: There will also be a limit on how much product you can send your inmate in New Hanover County at any one time.

For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in New Hanover County Detention Facility check out our Commissary Instructions Page for New Hanover County.


 

How an Inmate Makes a Phone Call to You or Others from New Hanover County Detention Facility

To set up a phone account so that your inmate can call you from New Hanover County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your New Hanover County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How an Inmate Makes a Phone Call to You or Others from New Hanover County Detention Facility

To set up a phone account so that your inmate can call you from New Hanover County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your New Hanover County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Schedule and Visit an Inmate in New Hanover County Detention Facility

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select New Hanover County Detention Facility, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in New Hanover County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

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