Orange County Detention Center Inmate Commissary

Orange County Detention Center

Address:
1200 US 70 West
Hillsborough, NC 27278

Phone:

919-245-2940

Commissary & Care Packs for Inmates at Orange County Detention Center using Prodigy Solutions / Jail ATM

JailATM – Send Money or Send Commissary Gift Packs to Orange County Detention Center

Search for JailATM services for Orange County Detention Center.

Make an inmate deposit with JailATM for Orange County Detention Center. 

Note: While JailATM offers the following inmate services, Orange County Detention Center may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.

Send Gift Packs

Orange County Detention Center has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.

These can be ordered by you online and are delivered directly to the inmate.

What Commissary & Care Pack Items can you purchase for an Inmate at Orange County Detention Center?

These are just a few of the Gift Packs available for you to purchase online at Prodigy / Jail ATM and have delivered to your inmate at Orange County Detention Center.



COFFEE BREAK
This Pack Contains: 2 Colombian Coffee, Capaccino Vanilla 3 PK Sweetener, Creamer Packs, Hot Chocolate 2 PK, Dunkin Sticks Box Toaster Pastry Box, Nutrigrain Bar.

FIERY HOT
This Pack Contains: Hot Fries, JP Cheetos, Flaming Peanuts, JP Pretzel Pieces, Hot Pork Skins, Spicy Salsa Rounds, JP Cheddar Crackers, 3 JP Cheese Squeezers, Hot & Spicy Sausage, Pepper Jack Cheese, Snack Crackers, Fireballs, Ranch Dressing.

NOODLE PACK
This pack contains: 4 Chili Ramen, 4 Cajun Chicken Ramen, 4 Picante Beef Ramen, 4 Chicken Ramen, 4 Beef Ramen, 4 Shrimp Ramen, Snack Crackers, Beef and Cheese Sticks 2PK, Gold n Chees 3PK.

SIMPLY BASICS
This Pack Contains: 4 oz Shampoo, 4 oz Conditioner, Dial Soap, Colgate Toothpaste, 4 oz Body Lotion, Deodorant Stick, 4 Stamped Postcards.

SWEET AND SALTY
This Pack Contains: Sweet & Salty Trail Mix, Popcorn, Pretzels, Sunflower Kernels, Lays Chips, Gold n Chee Honey Roasted Peanuts, Crunch Munch, Honeybun, Blueberry Blaster, Peppermint, Jolly Rancher, Snickers, Three Musketeers.

SWEET TOOTH
This Pack Contains: Kit Kat, M&M Plain, Snickers, Three Musketeers, Butterfinger, Peanut Butter Cups, Iced Honeybun, Caco Choc Cookies, Nutty Bar, Box Peppermints, Butterscotch, Chic O Stix.

THE MONSTER
This Pack Contains: 3 Postcards, Writing Pad, Crossword Puzzle, Cinnamon Roll, Iced Honey Bun, Swiss Roll, Box Butterfinger, Cookies, Sour Cream and Cheddar Chips, Doritos, Honey Mustard Pretzels, M&M, Peanut Butter Cups, Sour Fruit Balls, Trail Mix, Snack Cracker Box, Cheese Squeezer, P'nut Butter Squeezer, Jelly Squeezer, Beef Sticks, Orange Drink Mix 6pk.

What Services does JAIL ATM Offer?

JailATM – Send Money or Send Commissary Gift Packs to Orange County Detention Center

Note: While JailATM offers the following inmate services, Orange County Detention Center may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.

Send Money

  • Orange County Detention Center has an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.

Send Gift Packs

  • Orange County Detention Center has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
  • When available these may be ordered by you online and then are delivered directly to the inmate.

There are THREE options for putting money on an inmate's books:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
You will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Orange County Detention Center uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.


 

What is an Inmate Commissary?

Commissary, also known as Canteen, is the ‘store’ within a jail or prison where inmates can purchase items that they want or need to make their stay in jail or prison less of a burden.

Snacks and comfort foods, branded hygiene products they are used to, sneakers and t-shirts, prayer blankets, radios, headphones, television sets, tablets, stationary products and art supplies; depending on the facility, there are thousands of products to choose from.

Some jail and prison systems run their own commissary store, others contract out to companies that serve dozens or hundreds of jails, where inmates and/or their friends and families can purchase products through a website from home, or a kiosk or tablet within their facility.

What items can inmates purchase in jail and prison?

Food
•    Cookies
•    Pastries
•    Candy
•    Tuna and mackerel
•    Coffee and Tea
•    Soft drinks
•    Energy drinks
•    Pizza
•    Hamburgers
•    Chicken fingers
•    Spices

Hygiene
•    Shampoo
•    Soap
•    Shaving supplies
•    Lotions
•    Deodorant
•    Oral care
•    Toilet paper
•    Nail care

Clothing
•    Sweats
•    Sneakers
•    Shorts
•    Underwear and bras
•    Socks
•    Jackets
•    Hats

Electronics
•    Televisions
•    Radios
•    Headphones
•    Tablets
•    Watches

Miscellaneous
•    Playing cards
•    Games
•    Bibles
•    Books
•    Art supplies
•    Stationery supplies
•    Vaping products (only some states)
•    Greeting cards

How much money can an inmate spend on commissary each month?

Generally, the maximum spend in jail is about $300 per month. Prisons allow a bit more as it is more of a permanent home, whereby jail is temporary. To find out how much an inmate in the Orange County Detention Center can spend each month, call 919-245-2940.

How often can inmates purchase commissary?

Some jails it's twice a week, others once a week or every other week. A lot of the online stores care pack companies are once a month. To find out the exact schedule for Orange County Detention Center, call 919-245-2940.

How can a friend or family member deposit money for an inmate in jail or prison?

Orange County Detention Center has its own methods for receiving money for inmates, and that information can be found above or by calling 919-245-2940 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.

1.    Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.  

When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate.

Never send personal checks or cash either.

2.    Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.

3.    Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.

4.    There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country. 

If one of these companies (listed in the next question) works with Orange County Detention Center, this information will be outlined above.

Who are the companies that jails use to send money to inmates?

There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.

The companies, in alphabetical order, are:

Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay

How do I send an inmate money by mail?

To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 919-245-2940.

Can I send an inmate money online?

Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Orange County Detention Center contracts with for inmate deposits, call them at 919-245-2940.

How expensive are items on commissary?

Items on commissary are no more expensive than they would be at a local Walmart store.

What is a Commissary deposit?

A commissary deposit is the money that a person on the outside deposits in an inmate’s trust account, so they can have money to spend on commissary and communication services.

How much money can inmate have in his commissary account?

The limit that an inmate can have in their commissary account is usually about $300.00. To find out what the limit is for Orange County Detention Center, call 919-245-2940.

Can I send an inmate a package or care pack??

Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.

You can only send items from the one that your jail has a contract with. 

An inmate carepack is a pack of snacks and/or hygiene products that friends or family members of an inmate can purchase online and have shipped to an inmate. The carepack company needs to have a contract with the facility before it can be shipped to the inmate.

Check this page, the Money Page or the Commissary Page for further information, or call the jail at 919-245-2940 to see which one that the Orange County Detention Center works with.

Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:

Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct

Can an inmate buy gifts on commissary?

Not really. Other than the basic supplies mentioned above there are no gifts other than greeting cards that they can fill out and mail to a friend, family or loved one.

Orange County Bail Bond Information

Because Orange County and North Carolina can change their bail bond procedures, it is always best to call either the Orange County Detention Center at 919-245-2940, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Orange County Detention Center or the Orange County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

Tablets Rentals Offer Great Solutions for Inmates at the Orange County Detention Center

How can you rent a tablet for an inmate in Orange County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Orange County Detention Center directly at 919-245-2940 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Orange County Detention Center.


 

How to Send a Secure Email Message to an Inmate in Orange County

To send a secure email message to an inmate in Orange County Detention Center follow these steps:

How inteleMESSAGE Works

  • The Orange County Detention Center inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Orange County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Orange County Detention Center check out our Secure Messaging Guide for Orange County.


 

How to Visit or Email an Inmate in Orange County North Carolina or visiting an inmate at the jail

To visit or email an inmate in Orange County follow these steps:

  • In addition to visiting inmates at the jail, Orange County Detention Center uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Orange County Detention Center inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Orange County inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Orange County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Orange County Detention Center will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Orange County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How Do Inmates in Orange County Detention Center Make Phone Calls?

To receive phone calls from inmates in Orange County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Orange County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Orange County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Orange County Detention Center follow these steps:

  • Go to JailATM, choose North Carolina, then choose Orange County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Orange County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Orange County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Orange County Detention Center check out our Commissary Instructions Page for Orange County.


 

How to Deposit Money Online for an Inmate in Orange County

To deposit money online for an inmate in Orange County Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Orange County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose North Carolina, then choose Orange County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Orange County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Orange County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Orange County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Orange County.


 

Photos of this facility
1 / 2
2 / 2