Transylvania County Detention Center Remote Inmate Video Visits

Transylvania County Detention Center

Address:
153 Public Safety Way
Brevard, NC 28712

Phone:

828-884-3147

Remote Visitation with an Inmate - Instructions

Transylvania County Detention Center uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

  1. Make sure you have a device a speaker, a camera and a connection to the internet.
  2. Register with Inmate Sales.
  3. Find Transylvania County Detention Center
  4. Select 'New Purchase'
  5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
  6. Enter your personal information and purchase minutes.
  7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Transylvania County Detention Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Send a Carepack Commissary Package Directly to an Inmate in Transylvania County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Transylvania County Detention Center follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select North Carolina, then Transylvania County Detention Center, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.
  • Maximum spend is $125.00.

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Transylvania County Detention Center, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Transylvania County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Transylvania County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Transylvania County Detention Center follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select North Carolina, then Transylvania County Detention Center, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.
  • Maximum spend is $125.00.
  • NOTE: Transylvania County Detention Center may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Transylvania County Detention Center, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Transylvania County.


 

How to Send a Secure Email Message to an Inmate in Transylvania County

To send a secure email message to an inmate in Transylvania County Detention Center follow these steps:

  • Register with Inmate Canteen to create an account or log in if you already have one.
  • Select North Carolina, then select Transylvania County Detention Center, and then the inmate you want to send your message to.
  • Add money to your account.
  • Verify your email.
  • Send message.
  • NOTE: All messages between you and your Transylvania County inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Transylvania County Detention Center, the costs, rules, policies and more check out our Secure Messaging Guide for Transylvania County.


 

How Do You Visit an Inmate in Transylvania County Detention Center?

Other than 'at the jail' visits between you and your inmate at Transylvania County Detention Center, which is explained and outlined in detail on our Visit Inmate Page, Transylvania County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Transylvania County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Transylvania County Detention Center
  • Select 'New Purchase'
  • Choose Transylvania County Detention Center and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Transylvania County, can be found on our Visit Inmate Page.

Transylvania County Detention Center Phone: 828-884-3147


 

Transylvania County Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Transylvania County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Transylvania County Detention Center:
Inmate's Name
Transylvania County Detention Center
153 Public Safety Way
Brevard, NC 28712


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How Do Inmates in Transylvania County Detention Center Make Phone Calls?

To receive phone calls from inmates in Transylvania County, or to assist them in making phone calls to other people, follow these steps:

  • Transylvania County Detention Center uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Transylvania County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Transylvania County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

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