Baker Public Safety Center
Baker Public Safety Center
The 480-bed Baker Public Safety Center can be contacted at 919-856-6900 for inmate information at any time of day.
This is the county’s booking facility. Anyone arrested here on a misdemeanor or felony charge is brought in for booking and processing, and may be held until they are bonded out, released on their own recognizance, or ordered to remain in custody until their trial ends.
Use the inmate search tool to view a list of inmates currently in custody.
Inmates sentenced to less than one year serve out their sentence in this county. Inmates sentenced to more are sent to the North Carolina State Prison System or the Federal Bureau of Prisons.
On this page you’ll find the visitation schedule and policies, plus how to put money on an inmate’s account, send mail, take phone calls from an inmate, leave voicemail, email and text, rent a tablet, post bail, and buy commissary.
Keep the jail ID or booking number somewhere safe. It’s required for many communication services. If it’s not online, call Baker Public Safety Center at 919-856-6900.
Inmate Services
Other Jails and Prisons
To search for an inmate in the Baker Public Safety Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 919-856-6900 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Wake County. If all you are searching for are who was arrested in the last 48 hours, and what their criminal charges are, the Wake County Sheriff keeps a running list for the public.
Baker Public Safety Center Inmate Search
The Baker Public Safety Center maintains an average of 480 offenders in custody on any given day. The Baker Public Safety Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Wake County law enforcement agencies arrest and detain approximately 32,080 offenders.
The following charts of Wake County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Wake County Corrections Department, the state of North Carolina Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Wake County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Wake County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
⇓ Learn more ⇓ Show lessWithin Wake County, NC, there are two detention facilities that are both operated by the local Sheriff’s Office, this one, the Baker Public Safety Center and the Wake County Detention Center. A total inmate capacity of 1,568 is achieved when combining both facilities, and they are operated as one with the same services, hours, and expectations at each.
Medical care is provided as needed and ongoing medical conditions are treated as recommended by the inmate's regular care physician. Emergent needs are addressed immediately and if further care is needed, transportation is provided.
A commissary is present and family or friends may add money to the account of the inmate by attending the facility directly or by mail to the facility with their name to 330 S. Salisbury St, Raleigh.
Mail is sent, for both facilities, to
Baker Public Safety Center
Inmate Name, Inmate Identifier
P.O. Box 247
Phoenix, MD 21131
All mail is scanned and will be delivered to the tablet of the inmate that it is intended for.
Inmates are also able to have visits, though all visits are through video and will be completed at the Wake County Detention Center at 3301 Hammond Road, Raleigh, and must be scheduled at least one day in advance.
Visiting hours are 9am-1:30pm, break for lunch, and resume 4pm-6:30pm with all visits occurring on Monday, Tuesday, Wednesday, or Thursday. There is one half hour visit each week for each inmate, with two visitors being permitted for each visit.
- Jail (Main): 919-856-6900
- Sheriff:
- Sheriff: 919-856-6900
What should you know about the booking process at Baker Public Safety Center?
Once arrested, the person is taken to Baker Public Safety Center for booking, a process that confirms identity, assesses charges, and determines if they will be released on their own recognizance, posted for bail, or held until court.
Staying silent is key during this process, as anything spoken can be used as evidence in court. It’s best to wait for legal counsel before responding to questions.
Steps involved in booking at Baker Public Safety Center include:
- Confirming identity.
- Taking mugshots for record.
- Medical, mental health, and substance history questioning.
- DNA collection if applicable.
- Comprehensive physical search.
- Seizing personal property.
- Access to a free phone call.
To check on an offender’s bond amount, contact Baker Public Safety Center at 919-856-6900.
Steps to pay bail in Wake County
After an arrest, individuals are brought to Baker Public Safety Center in Raleigh for processing. Following this, three possible outcomes exist:
1. The individual may be released without posting bail, with a promise to appear in court.
2. The individual could be held in jail until their court date.
3. Bail or bond can be posted for release; for more information, contact 919-856-6900.
Bail payment can be handled through various means.
- Pay a cash bond in full at the bonding window inside the jail or at the clerk of court, by cash, cashier's check or money order; a lobby kiosk or online bond vendor often takes debit and credit cards for an extra fee, and you should bring the inmate's full name and booking number (the jail can be reached at 919-856-6900).
- Licensed bail bond agents in Wake County are available for assistance.
- Land or a home can often serve as bond collateral: the owner provides a deed and a recent tax or appraisal value showing clear title and equity of at least the bond amount, commonly double, and the court that set bail approves the pledge.
To learn more about the bail process in Wake County, North Carolina, visit the Baker Public Safety Center Bail Page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Baker Public Safety Center? What is the Schedule?
Baker Public Safety Center Inmate Video Visitation
3301 Hammond Road
Raleigh, NC
Questions & Scheduling Visits: 919-857-9103
- All visitations for both the Wake County Detention Center and the Baker Public Safety Center, are conducted by video at the Wake County Detention Center, 3301 Hammond Road, Raleigh.
- All visits must be scheduled 24 hours in advance.
- To schedule an appointment call 919-857-9103 (Monday–Thursday, 8:00AM - 5:00PM)
- Each inmate will receive one (1) visit for (30) minutes every week.
- Each inmate may receive two (2) visitors: either two adults, or one adult and one child. THE TWO MUST VISIT AT THE SAME TIME.
- Visitors under 16 years of age must be accompanied by a person 18 years of age or older.
- All visitors 16 and over must have a government-issued picture identification.
- Nothng can be brought into the visit (lockers provided), nor can you leave things for the inmate at the Visit Center.
| DAYS | TIMES |
| SUNDAY | NO VISITS |
| MONDAY | 9:00AM - 1:30PM 4:00PM - 6:30PM |
| TUESDAY | 9:00AM - 1:30PM 4:00PM - 6:30PM |
| WEDNESDAY | 9:00AM - 1:30PM 4:00PM - 6:30PM |
| THURSDAY | 9:00AM - 1:30PM 4:00PM - 6:30PM |
| FRIDAY | NO VISITS |
| SATURDAY | NO VISITS |
NOTE: No Visits will take place on days that fall on a county holiday
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Baker Public Safety Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-856-6900 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Baker Public Safety Center?
There are multiple ways to add money to an inmate's account at Baker Public Safety Center, using Access Corrections Secure Deposits
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.
Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Ask the Baker Public Safety Center whether it accepts cash deposits in person, and where.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
How to Send Money to an Inmate in Wake County
To send commissary money to an inmate in Baker Public Safety Center follow these steps:
- Register with Access Corrections by creating an account.
- Select North Carolina, then select Baker Public Safety Center, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Baker Public Safety Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Baker Public Safety Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-856-6900 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Baker Public Safety Center?
How Do Inmates in Baker Public Safety Center Make Phone Calls?
To receive phone calls from inmates in Wake County, or to assist them in making phone calls to other people, follow these steps:
- Baker Public Safety Center uses the services of IC Solutions.
- Register with them online or call them at 888-506-8407.
- Agents are available 24 hours a day, and speak both English & Spanish.
- Families and friends of Wake County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Wake County.
- Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Wake County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Baker Public Safety Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-856-6900 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Baker Public Safety Center, and what can I send them?
Baker Public Safety Center Inmate Mail Guidelines
Postcards
Check the Baker Public Safety Center's mail rules before sending postcards or books. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Baker Public Safety Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Wake County Detention Center, NC
P.O. Box 247
Phoenix, MD 21131
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Public Safety Center
Post Office 2419
Raleigh, NC 27602
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Check the Baker Public Safety Center's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Baker Public Safety Center standards will be disposed of.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Public Safety Center
Post Office 2419
Raleigh, NC 27602
Baker Public Safety Center Inmate Mail Guidelines
Postcards
Check the Baker Public Safety Center's mail rules before sending postcards or books.
Envelopes
The Baker Public Safety Center also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Wake County Detention Center, NC
P.O. Box 247
Phoenix, MD 21131
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Public Safety Center
Post Office 2419
Raleigh, NC 27602
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Check the Baker Public Safety Center's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Baker Public Safety Center standards will be disposed of.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Public Safety Center
Post Office 2419
Raleigh, NC 27602
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Baker Public Safety Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-856-6900 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Baker Public Safety Center, and what can I purchase?
How to Send Money to an Inmate in Wake County
To send commissary money to an inmate in Baker Public Safety Center follow these steps:
- Register with Access Corrections by creating an account.
- Select North Carolina, then select Baker Public Safety Center, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Baker Public Safety Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Baker Public Safety Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-856-6900 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Baker Public Safety Center using an Online Messaging Service?
Emailing and Texting Messages, Photos & Videograms
Baker Public Safety Center contracts with Viapath/GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Baker Public Safety Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
Call 866-516-0115
How to Communicate with an Baker Public Safety Center Inmate by Mail and by Email
To mail or email an inmate in Wake County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
- All mail sent to an inmate at the Baker Public Safety Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
- All mail must include the facility's address, as well as the inmate's name and assigned number.
- Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
- The Baker Public Safety Center has a zero-tolerance policy regarding mail violations.
- All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
Emailing Messages & Photos
Facility_name_1} contracts with Viapath/GTL/GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Baker Public Safety Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
- Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
- After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
- You can also send your Wake County inmate photos and videos.
Customer Service Questions
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Wake County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Baker Public Safety Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-856-6900 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Baker Public Safety Center have Access to Tablets or Computers?
Baker Public Safety Center allows inmates access to tablets to use for the services provided by Viapath / gettingout.
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Baker Public Safety Center, such as:
- Music
- Books
- Games
- Education
- News
- Radio
- Television
- Read mail and messages
- Video visits
- Free services are already available for use on the device at Baker Public Safety Center.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Baker Public Safety Center Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
How Inmates Can Use a Tablet to Access Services at Baker Public Safety Center
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to Viapath/GettingOut/GTL
2. Purchase the services you want for your Baker Public Safety Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Baker Public Safety Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-856-6900 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Wake County?
Wake County County Jails
Wake County Juvenile Facilities
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Wake County?
The Baker Public Safety Center serves the following cities and towns of Wake County: Apex, Cary, Fuquay-Varina, Garner, Holly Springs, Knightdale, Morrisville, Raleigh, Rolesville, Wake Forest, Wendell and Zebulon.