Yancey County Detention Center Remote Inmate Video Visits

Yancey County Detention Center

Address:
County Courthouse
Basement Level
Burnsville, NC 28714

Phone:

(828) 682-2124

Remote Visitation with an Inmate - Instructions

Yancey County Detention Center uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

  1. Make sure you have a device a speaker, a camera and a connection to the internet.
  2. Register with Inmate Sales.
  3. Find Yancey County Detention Center
  4. Select 'New Purchase'
  5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
  6. Enter your personal information and purchase minutes.
  7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Yancey County Detention Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Send a Secure Email Message to an Inmate in Yancey County

To send a secure email message to an inmate in Yancey County Detention Center follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Yancey County, by creating an account.
  • Select North Carolina, then select Yancey County Detention Center, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Yancey County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Yancey County Detention Center check out our Secure Messaging Guide for Yancey County.


 

How Do Inmates in Yancey County Detention Center Make Phone Calls?

To receive phone calls from inmates in Yancey County, or to assist them in making phone calls to other people, follow these steps:

  • Yancey County Detention Center uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Yancey County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Yancey County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Yancey County Detention Center?

Other than 'at the jail' visits between you and your inmate at Yancey County Detention Center, which is explained and outlined in detail on our Visit Inmate Page, Yancey County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Yancey County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Yancey County Detention Center
  • Select 'New Purchase'
  • Choose Yancey County Detention Center and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Yancey County, can be found on our Visit Inmate Page.

Yancey County Detention Center Phone: (828) 682-2124


 

How to Send a Carepack Commissary Package Directly to an Inmate in Yancey County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Yancey County Detention Center follow these steps:

  • Go to JailATM, choose North Carolina, then choose Yancey County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Yancey County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Yancey County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Yancey County Detention Center check out our Commissary Instructions Page for Yancey County.


 

How Do You Send Text or Email Messages to an Inmate in the Yancey County Detention Center?

To send messages to a Yancey County inmate follow these instructions:

Since Yancey County Detention Center contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Yancey County Detention Center account.
 
Pay for the Prodigy Inmate Messaging Service at Yancey County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Yancey County Detention Center.
Pay for the JailATM Inmate Messaging Service at Yancey County Detention Center.
- Online,
- Using a Kiosk at Yancey County Detention Center.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Yancey County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Yancey County

To deposit money online for an inmate in Yancey County Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Yancey County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose North Carolina, then choose Yancey County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Yancey County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Yancey County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Yancey County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Yancey County.