Adams County Jail Remote Inmate Video Visits

Adams County Jail

Address:
110 W. Main Street
West Union, OH 45693

Phone:

937-544-2314

Remote Video Visitation at Adams County Jail

Adams County Jail uses the services of Inmate Canteen for Remote Video Visitation with Inmates.

For best results use Google Chrome as your browser for accessing Inmate Canteen.
Instructions on Inmate Video Visitation:

  • Register or Log in to your account
  • Select the facility where the inmate is located and the inmate you wish to visit.
  • Select the "Video Visit an Inmate" option
  • Follow the prompts on screen to schedule the visit.

    Video Visitation must be done from a computer using Google Chrome and an updated Adobe Flash player. Before starting this process you must make sure that your Adobe Flash player is fully updated and that you are using Google Chrome. First... Set up Flash, then restart your computer and then go to Google Chrome on your desktop or laptop computer and log on to Inmate Canteen.
    Steps Inmate canteen Visitation:
    1. Go to www.inmatecanteen.com on a computer (not supported on mobile devices i.e. tablets, cell phones, etc)
    2. Log in, select your inmate, and select the Video Visit an Inmate option.
    3. You will be required to fill out a form, submit a driver's license picture and a picture of your face. Once submitted, Adams County Jail will either approve or deny it.
    4. Once approved you will be all set to video visit!
    NOTES: Make sure you are allowing flash player to run in google chrome by selecting the lock icon to left of the browser. Flash Player needs to be set to “allow”. Then you can refresh the page and it should be good to go. If flash player is being blocked you will not be able to take a picture or see any video during the visitation. When you click on the video visitation link on the website, please visit the Audition Room to test your equipment. To find the Audition Room, please click on 'Video Visit an Inmate' and it will be located on the top of your screen. Here you can test and verify that your webcam and microphone are working. We highly recommend a hard line for video visiting, unstable internet can result in poor visit qualities.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Adams County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How Do Inmates in Adams County Jail Make Phone Calls?

To receive phone calls from inmates in Adams County, or to assist them in making phone calls to other people, follow these steps:

  • Adams County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Adams County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Adams County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Have Remote Video Visits with an Inmate in Adams County

To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Adams County Jail inmate, follow the instructions below:

  • Register and create an account with your Adams County inmate using Inmate Canteen.
  • Inmate Canteen has excellent quality video visits between your home device and a video terminal in the inmate's housing area at Adams County Jail.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Adams County inmate.
  • This is a fee based service.

Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Adams County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Adams County, visit our full page guide

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Adams County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Adams County Jail follow these steps:

  • Go to JailATM, choose Ohio, then choose Adams County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Adams County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Adams County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Adams County Jail check out our Commissary Instructions Page for Adams County.


 

How to Deposit Money Online for an Inmate in Adams County

To deposit money online for an inmate in Adams County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Adams County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Ohio, then choose Adams County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Adams County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Adams County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Adams County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Adams County.


 

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