Tri-County Regional Jail Inmate Phone & Email

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Tri-County Regional Jail Inmate Phone Service - Registering and Cost

An inmate in the Tri-County Regional Jail can call you using one or more of the following three methods, however during booking the facility allows each offender at least one free call to a friend, family member or bond company.

1.    If your phone service - usually your land line - accepts collect calls, then they can call you collect. Note: Mobile phones don't usually accept collect calls.

2.    The Tri-County Regional Jail's commissary will sell your inmate a pre-paid calling card from ICSolutions that they can use to phone you or others.

3.    The inmate can call you using credits or money that you or someone else purchases from ICSolutions. Call 888-506-8407 to get information on how to set this up by phone.

When your inmate is booked into Tri-County Regional Jail, they provide a list of a limited number of people that they will allow to visit them and make phone calls to. These must be approved by the facility first.

Further information, including cost, daily phone call limits and times of the day and evening when calls can be made, including a complete list of Frequently Asked Questions and Answers, is below.

Tri-County Regional Jail

Address:
4099 State Route 559
Mechanicsburg, OH 43044
Phone:
937-834-5000

Inmate Phone & Voicemail for Tri-County Regional Jail

Tri-County Regional Jail uses IC Solutions for their inmate phone services.

In order to communicate with your inmate by telephone you must register with IC Solutions and choose a 'type' of account.

There are two different types of phone accounts you can fund:
1.    Prepaid Accounts - With a prepaid account the funds belong to you. You control whether the inmate uses the funds by either ‘accepting’ or ‘rejecting’ each call to you by your inmate.
2.    Debit Telephone Accounts – With a Debit telephone account, the funds are transferred directly to your inmate. Your inmate can call any phone number unless it is blocked by Tri-County Regional Jail.

How it works:
1.    First, you must register with IC Solutions:

2.    Choose whether you are funding a Prepaid or a Debit account.
3.    Follow the prompts for choosing Tri-County Regional Jail for a Debit account, or choosing an ‘inmate’ for a Prepaid account.
4.    Make payment.

Prepaid Account - More Information
- One Prepaid account per inmate/phone number. 

  • If you have more than one inmate, you must open a separate account for each.
  • If you have two numbers (cell and home), you must open a separate account for each.

- Use Prepaid Accounts if you want to have the ability to leave voicemail messages for your inmate. 
- Prepaid Accounts can be funded to allow for Remote Video Visits if they are available at the facility.
- Collect calls are allowed, but only to your landline. You will see the IC Solutions portion of the bill on your land line phone bill.
- Cost – IC Solutions shows the current per-minute rate for a Prepaid Account when you set one up. Rates can change.
- All phone calls are recorded.
- Refunds of unused funds will be refunded to you.

Debit Telephone Accounts – More Information
- Your Inmate controls the funds and can call any phone number not restricted by Tri-County Regional Jail.
- Cost – Ask IC Solutions for the current per-minute rate on a Debit Account. Rates can change.
- All phone calls are recorded.
- Refunds of unused funds are the property of your inmate.

Voicemail – More Information
- Voice mail messages cannot exceed 30 seconds in length.
- Voicemail messages can be left 24/7
- Your inmate will immediately be notified they have a message.
- Tri-County Regional Jail will provide you with its own Inmate Voicemail Number for this service.

IC Solutions Contact Information
Contact Information
Phone 888-506-8407 (available 24/7)
Online contact form

Mail-in Purchases
Please allow for a delay in the use of IC Solutions Phone services when using Mail-in purchases.

ICSolutions
Customer Service
2200 Danbury Street
San Antonio, TX 78217

When purchasing PREPAID phone services through a mail-in purchase, please be sure to include with your payment, your:

  • name, 
  • address, and 
  • the designated telephone number you wish to receive calls from.

When purchasing DEBIT phone services through a mail-in purchase, (Western Union, cashier's check, or money order only) please be sure to include with your payment, your:

  • Inmate’s name and Inmate number
  • Inmate’s Facility
     

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ICSolutions AdvancePay Prepaid Calling Accounts

Provider: ICSolutions (Keefe Group / TKC Holdings)
ICSolutions Logo ICSolutions →

ICSolutions provides secure inmate telecommunications systems that allow incarcerated individuals to place outbound telephone calls from housing pods to friends and family. Because correctional facilities do not accept incoming calls, establishing an AdvancePay prepaid account links funds directly to your 10-digit phone number so calls connect without carrier restrictions.

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Important: Wireless Carriers Restrict Inmate Calls by Default

Major mobile cellular carriers do not permit traditional collect calls originating from correctional facilities. While some landlines might support direct monthly billing, mobile devices and internet-based telephone numbers require an active prepaid balance or funded debit account, which you can verify by checking with your provider. If you do not register online and fund an account right away, incoming calls from your loved one will automatically fail to ring through to your phone.

Step-by-Step Instructions to Register and Fund an Account

  • Visit www.icsolutions.com or call customer support at 1-888-506-8407.
  • Click Create an Account and register using your primary 10-digit telephone number and email address.
  • Select the state and facility where the inmate is currently detained.
  • Link the inmate to your profile using their full legal name and booking ID number.
  • Select Prepaid Collect to link funds to your phone number, or choose Debit Telephone to provide the inmate funds to call any approved number.
  • Select your deposit amount and complete payment using a credit or debit card.
  • Check your mobile phone settings to ensure unknown or automated numbers are not routed directly to spam.

What the Inmate Needs to Do

The inmate dials your 10-digit number from any dayroom phone and enters their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to accept the call. All non-privileged conversations are recorded and monitored by the facility.

Official Provider: ICSolutions Official Website

Customer Service Telephone: 1-888-506-8407

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by ICSolutions

In addition to AdvancePay Prepaid Calling Accounts, ICSolutions provides voicemail and video visitation services at participating facilities:

ICSolutions Inmate Voicemail Services

Provider: ICSolutions (Keefe Group / TKC Holdings)
ICSolutions Logo ICSolutions →

ICSolutions Inmate Voicemail allows family members and approved contacts to leave a private, recorded voice message for an incarcerated individual. Because outside callers cannot phone an inmate directly, this one-way voice messaging feature ensures critical family updates and legal news reach your loved one even when you cannot be near your telephone to answer live calls.

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Important: Voicemail Feature Availability Varies by Facility

Inmate voicemail is not enabled at every correctional facility contracted with ICSolutions. Jails determine whether to offer voicemail services based on local security protocols and monitoring capabilities, which you should confirm with the facility directly. If your loved one's detention center does not support voicemail, you must set up an AdvancePay calling account so they can reach you directly during dayroom phone hours.

Step-by-Step Instructions to Leave an Inmate Voicemail

  • Log into your existing profile at www.icsolutions.com or dial 1-888-506-8407.
  • Confirm that your loved one's detention facility supports the voicemail feature.
  • Dial the facility's dedicated ICSolutions voicemail access telephone number provided on your dashboard.
  • Follow the automated voice prompts and enter the inmate's booking identification number.
  • Record your personal voice message (typically up to 3 minutes in length).
  • Accept the call charges using funds from your prepaid account balance or a credit card.

What the Inmate Needs to Do

When the inmate logs onto any housing unit telephone using their assigned PIN, the automated system notifies them that a new voicemail is waiting in their queue. The inmate follows the audio prompts to play the recording. All messages are subject to monitoring and recording by correctional staff.

Official Provider: ICSolutions Official Website

Customer Service Telephone: 1-888-506-8407

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by ICSolutions

In addition to Inmate Voicemail Services, ICSolutions operates live calling and video visitation options:

How does an Inmate make a phone call from Tri-County Regional Jail?

Once you have created and funded your account with IC Solutions, your inmate can start making calls immediately.

  • With the Prepaid Account the funds belong to you. You control whether the inmate uses the funds by either ‘accepting’ or ‘rejecting’ each call to you by your inmate.
  • With the Debit Telephone Account the funds are transferred directly to your inmate. Your inmate can call any phone number unless it is blocked by Tri-County Regional Jail

Important Tips About Tri-County Regional Jail Phone Calls

Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Sign up with IC Solutions to connect with your inmate at Tri-County Regional Jail by clicking the banner below.

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Human-verified information Manually curated

Every detail on this page is checked by hand, not scraped. This unofficial directory helps friends and family of incarcerated individuals find critical information — inmate lists, locations, bail resources, visitation hours, rules, and text, phone, email, and mail services — for jails, detention centers, and prisons across the United States.