Address:
2800 Columbus Avenue
Sandusky, OH 44870
Phone:
419-627-7569
For best results use Google Chrome as your browser for accessing Inmate Canteen.
Instructions on Inmate Video Visitation:
| DAY | TIME |
| SUNDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
| MONDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
| TUESDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
| WEDNESDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
| THURSDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
| FRIDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
| SATURDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
| DAY | TIME |
| SUNDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
| MONDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
| TUESDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
| WEDNESDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
| THURSDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
| FRIDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
| SATURDAY | 7:00AM - 1:45PM 2:15PM - 5:30PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Erie County Jail money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Erie County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Erie County.
To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Erie County Jail inmate, follow the instructions below:
Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Erie County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Erie County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
To send a secure email message to an inmate in Erie County Jail follow these steps:
For all information on how to Text/Email an Inmate in Erie County Jail, the costs, rules, policies and more check out our Secure Messaging Guide for Erie County.
To set up a phone account so that your inmate can call you from Erie County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Erie County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
